I needed a battery that no longer held a charge replaced on an apple ipad6. It took a bit for the…read morebattery to come in, but once they got it, the repair was done by the next morning! My ipad 6 now works great, the price was more than fair- cheaper than I could have done it! Not to mention They had the knowledge to actually do the repair properly ! I was very impressed & will use them again if needed & recommend them to all my friends!!

Jay is awesome, always willing to help with any technology topic you can think of. :-). Very fair…read moreand courteous assistance to make sure you are making the right decision. Jay is willing to take a look at your issue at hand and before charging you anything for his time or parts. Highly recommended for your mobile and Mac issues!

Ron Chrastka is the King of Chicago hifi and music. Put no false gods before him, he knows his…read morestuff. And his way around musical instruments. If high-fidelity still matters to you, find Ron. You will not do better.

My brothers and I have been buying from him for decades. He is very knowledgeable and not pushy. I…read morewouldn't buy audio without consulting him.

I stopped at Totan's to replace the DLP set I bought there 15 years ago. I was greeted with a…read morefriendly hello and they listened while I explained what I was looking for. They are extremely knowledgeable and explained all the options available. I was then offered the best price on the set i choose. On the day of delivery, Mark and his team arrived on time and began by removing the old set, which was a monster. They then installed the new set and took the extra time to assure everything was working as I hoped it would. They were courteous and professional. I've returned to Totan's whenever I have entertainment needs and will continue to do so in the future! 5 STARS

Matching prices great customer service and they do it all! Install and setup. Everything went…read moresmoothly.

Terrible customer service, terrible manager. I had an appointment scheduled today at 4:20 to get my…read morescreen repaired; I booked the appointment through Apple Care. I arrived to my scheduled appointment and was checked in by Brandon. He ran my diagnostic then says well we already have 4 screen repairs to do so we can't service you today. I was so confused because i had an appointment so how could they not have time to service me after I drove all the way there. I asked to speak to a manager, then Dylan arrives. He is very rude and condescending towards me the entire time and kept saying "Well we had appointments before you, so it's nothing we can do" He never apologized once. I asked him to call his manager or call apple support to rectify the situation and he refused. He said "he's not going to bother his manager on his off day for this" still never apologized for my inconvenience nor acknowledged I had an appointment. Another manager comes, i believe his name is Ivan and finally admitted that they made a mistake and overbooked themselves. It was the first time in this whole encounter that I received an apology. Dylan is not a good manager and should be fired.

I really came to this Best Buy to shop around for phones in the area for my wife since she's in…read moreneed of upgrade. This place lacked a lot of phones and apparently one of the co-workers said that the place was recently robbed of their phones which is a weird thing to say or to happen in an area like this. Overall, I do feel like the lack of customer service was very present here. I haven't been to a Best Buy store in forever either and it feels like so much has changed here. I personally felt like I left disappointed without getting close to an answer. Best Buy definitely tries to worry to the higher price items that you can find for a lot less. And the cheap things that they do have are complete garbage

First time I had an install done.I was very pleased and would highly recommend.This time around I…read morewas quoted a price of about 300.120 for labor.I get there and am told 300 for labor.And a total cost of 480!! No thanks...

Several months ago I had Lambo doors installed on a 2024' Corvette Convertible. The process was…read moreeasy and quick. Tony recommended at the time that they could also install led lighting on the bottom side of the doors for better lighting and added highlight. The after effect was beautiful as you can see from the photos attached. Over the last couple weeks the doors stopped functioning smoothly so I called Shockwave this morning to see about realigning the hinges. Ten minutes later, I received a message back to bring the car back anytime before 6pm closing. I stopped in during lunch break unannounced today. Their service technician stopped his current project and immediately grabbed the correct tools and readjusted both doors. 15 minutes later I was back on the road - No Charge. It would have been faster if I didn't keep asking him questions. Great Service! Great Attitude! Thank you! Kevin C.

4 years ago I took my phone here to get repaired, it was broken worse when it was returned. The…read morewarranty that was included with the work was used. The problem got even worse after that and he then told me that he would not be attempting anymore repairs or paying for the damages. Fast forward 4 years to today, I bring a tablet by because I had no other option as I was visiting my mother in the area and needed it for work. I took another chance, and this is how it worked out: I have to purchase a new iPad out of pocket and the same guy from before told me that he is not responsible for repairs failing once the device leaves the store. You may be able to find a cheap deal or two here but I would stay far away from the repair counter if I were you. Twice this has happened to me alone. Don't believe the good reviews, they are not genuine and I have the transaction history to prove it. Beware.

Through the years Cellular Depot has been a great source for tech advise and repairs. Their techs…read moreare good. Fair pricing and they will tell you up front "not worth the effort to repair". Bill G.

Can't do zero stars. That's what they deserve. Horrible…read morecustomer service. Don't go to this location

Tanika was absolutely wonderful! She spent over an hour with my mom troubleshooting the issues with…read moreher phone, and was just super kind and helpful, as well as all smiles! Will definitely return to this location for her alone if we need more help in the future. Thank you, Tanika!