I came in with a friend and one lady asked me to come Back…read morein an hour bc she was the only one there at the time. So instead of going elsewhere we waited and when we came back they said they could not fit us in. I didn't think that was very professional.

From the owner: good massage for you relaxread more

Massage wise, my massage with John deserves 5+ stars. He was timely, I got my full 50 minutes, he…read morelistened to my requests for pressure and my desire for him to focus on my neck. He was very professional and seemed very experienced. Environment wise, I would rate the experience 4 stars. There were three girls at the front and only one spoke to me. She did walk me to the back and tell me where the restrooms were but she was overall pretty short. I don't think any of the girls even offered a smile. When I arrived there was a guest in the front with a screaming child. I don't know the policy but there should be no children allowed. The constant screaming made for a less than relaxing environment. Also, consider putting mirrors in the treatment rooms! Guests would like to check their hair and makeup before going outside. I'll be back if I ever have pain again to see John. For the price, I can overlook the less than spa like environment!

It has been almost a year since I had been to Massage Envy. Made an appointment on-line and was…read moreoffered an introduction rate. After the massage I was asked to join the membership again. When I declined to do so, my introduction rate was no longer available and my price more than doubled. The girl at the front desk stated that in very small print it indicates we can select whether the person gets the rate or not. I won't be back at all!

Came in to try red light therapy after an eczema flare up and was amazed by the results after 1…read moresession! The staff is very kind and helpful.

A must try! The fitness pod was so neat and so relaxing! Loved the compression on my hips. Also did…read more2 minutes in the Cryotherapy and I felt amazing! Love having something like this for the west side!

I was in the area for business and decided to try this place. The reviews were mixed so I wasn't…read moresure what to expect. I booked online the day before asking for 90 minutes. I normally only do 60 when it's the first time somewhere. I was so glad I did 90. I showed up right at my appointment time and was taken back right away. The first thing I noticed was how clean the place was and there was very nice music playing throughout. I was shown to a room which was also very nice. As soon as I was settled on a very comfortable table, she came in and started to work. The language barrier was difficult but not impossible. She asked me multiple questions about what I was looking for and then went to work. After a brief warm up she got serious. She got up on the table to do back walking but made sure I was ok with. She also worked on my back with her knees. Again checking to make sure I was ok with it. It is hard to explain exactly what she was doing but it felt fantastic. The hot rocks were quite nice. She was also very sweet and you could tell she enjoyed her job. And while technique is the most important thing in a massage, having a kind person who enjoys what she does is a big plus. Near the end another lady came in and started rubbing on one arm. I was quite confused as to what was happening but I finally figured out that she was likely the owner or manager and she was checking to make sure I was enjoying my massage. I thought that was a nice touch. Overall it was a fantastic massage. It was very therapeutic and it went for the full 90 minutes. One of the best I've had. The downside is that I was so relaxed when I left that I forgot to get her name so I could ask for her the next time. And there will definitely be a next time.

Trouble with lower back pain and sciatic issues. The masseuse identified the source of the ailment…read moreand proceeded to work out the area of concern. Very professional and polite.

Stress? What stress when you're getting pampered here! Highly recommend a massage and facial! Oh la…read morela

Bought the highest membership. Booked a massage. Assuming I would get the massage my membership…read moreincluded, turns out I was booked for the 60 min vs 110. Makes me wonder if I was being overcharged then the money was perhaps pocketed? When I called Julie, the receptionist out on it, she made it feel like it was my fault "that's the massage you booked" Julie could use a dose of customer service training. It should be a welcoming experience but it feels more like an inconvenience to her. Have had lots of facials in the past. Have not been impressed with the facials here. I had no idea of it was the facials I paid for w my membership. The esthetician never massaged my hands or feet. Cancelled my membership

I called to book an appointment and got EXTREMELY lucky with a next day opening for a massage with…read moreEmma. When I arrived they had a comfortable waiting area and offered drinks and snacks. They also have a salon and products and other spa amenities but I didn't partake today. This establishment is extremely clean and prestigious which DOESN'T match the prices.. which are very fair and reasonable!!! She was friendly and made me feel warm and welcome as she explained the process and asked what areas, if any, she should focus on. She took the time to get to know exactly what I needed from her to make the best out of my appointment. Her style and technique was perfect! You can tell she's a professional and I left feeling like a million bucks! Since this was my first time at Mitchell's they also gave me a discount without me even asking! (I didn't even know about it...) so props to them for doing that! I will absolutely be back!!!

I've gone to Michell's for a long time, but not that often . It always feels so pampering to get a…read moremanicure and pedicure. Plus, it makes me feel a little more polished - pun intended

Service was great. I received a sixty minute massage and a mini facial. It was very relaxing. Only…read morething I was stressed about was the table was a little unstable. Thanks I feel great.

The pressure provided during the massage was very soft. I asked for more pressure, but didn't…read morereceive more pressure. I will not be back to this location. The massage was waist of money.