I've been with JWB rental for over 5years and Sydney has been the absolute best property manager…read moreshe's very attentive to when I have any issues if she can't help me she'll point me in the right direction to get it resolved.She's very understanding and easy to talk .I've always felt Valued and top priority when we do talk because I know she has more properties to manage but will do everything in her power to make sure that I'm satisfied. im glad to have her & her team on my side as property management THAN YOU SO MUCH FROM THE MILLERS

This company is run by a bunch of scam artists. I live in an apartment complex that is "managed" by…read moreJWB, and yet they don't do anything there to take care of the people that are paying rent regularly. I moved in on my Birthday in Dec. 24. Got to my apartment, and it had never been cleaned. My windows do not lock properly, had to run my water for 2 days non stop, no screens or blinds on any window. My door has a huge gap in it, so the cockroaches that are in every apartment come through my door. Any maintenance request you put in, they put a bandaid on it and don't fix it properly. But then they will bill you because the problem isn't there. My newest neighbor just moved in with her kids... and her unit is already flooding from an existing problem they knew about from the previous tenants leaving the place. Now there is mold in the walls, and all of us are dealing with the headache... even though JWB gutted the apartment 2 months ago for flooding damage.

My experience with Suncoast Property Management has been extremely frustrating. For over a week,…read moreI've been trying to tour one property in Citrus Springs, and the entire process has been unnecessarily complicated. Communication has been very poor. Every time I try to speak with someone, the employees either don't seem to know what's going on, give inconsistent information, or fail to follow through. It often feels like I'm being ignored or told things that aren't accurate just to move the conversation along. To make matters worse, when I finally had a scheduled tour, the lockbox did not work at all. I had to call three separate times for assistance, and no one was able to resolve the issue. I showed up at my scheduled time and still couldn't access the property. As a prospective tenant, this experience has been very disappointing. If it's this difficult just to view a property, it raises concerns about how issues might be handled after signing a lease. I hope they improve their organization and communication moving forward.

I contacted Suncoast Property Management today regarding two properties showing for rent. The first…read moretwo calls were dropped when the individual answering the call attempted to transfer me. The third person I spoke with who refused to give her name stated the following, "If the property is showin' online then its prolly' available. What else do you want?" I asked to speak with a supervisor or manager and the call was promptly disconnected. On the fourth call to Suncoast, I was eventually connected with an individual named Chris. He confirmed that both properties were available. I will not rent from Suncoast. Why? As a consumer, I vote with my dollars. I ask everyone who reads this to think about this question, "Why should I condone this poor, up-front service by giving money to this company on a monthly basis?" The service quality is poor at best. It may look like a value at first, but it is not.

Brett is an amazing realtor. I have never had one like him; except a close friend. I've never met…read morehim in person as he has flawlessly assisted us purchasing a home as we are stationed overseas currently. He ensured our home will be in tip top shape for an ease of moving back stateside. I really didn't stress much, he followed up diligently to any questions I had; worked with our time differences. I feel went above and beyond to help us purchase this house and provided local services for us to upkeep our home until we arrive. If you are buying or selling in the jacksonville area; definitely use Brett; you won't regret it.

Horrible Experience with Navy to Navy Property Management…read more If I could give Navy to Navy zero stars, I would. Renting from this company has been one of the most frustrating, stressful, and disappointing experiences of my life. I trusted Navy to Navy to provide a habitable home for my family, but instead, I encountered negligence, unprofessionalism, and baseless accusations that I would never expect from a reputable property management company. 1. The Move-In Nightmare When I first moved into a property managed by Navy to Navy, I was told it was ready for occupancy. This turned out to be completely untrue. My family and I arrived to find an uninhabitable apartment. We were forced to stay in a hotel and pay for an extra day with our U-Haul, which was both inconvenient and expensive. I moved across state lines trusting that Navy to Navy would honor their commitments, but they failed miserably from day one. 2. Constant Disrepair The condition of the apartment when we moved in was unacceptable. Blackened walls and ceilings around the vents suggested poor air quality, the air conditioning barely functioned (leaving us sweltering in 80-degree heat during the summer), and entire sections of the apartment had no working electricity, including the kitchen and bedrooms. These weren't minor issues--they made the unit nearly unlivable. Despite multiple maintenance requests, Navy to Navy either ignored the problems or failed to fix them properly. 3. False and Baseless Accusations When I moved out, things went from bad to worse. I surrendered my keys on December 4, 2024, and hired a professional moving company to ensure everything was handled properly. The movers can attest that the apartment was empty and left in the same (poor) condition in which I received it--certainly not in worse shape. Yet, Navy to Navy's representative, Jorge, accused me of causing "extensive damage" and "changing the locks." These claims are completely false: * All repairs during my tenancy were performed by Navy to Navy's authorized technicians. * I never returned to the property after surrendering the keys, so it was impossible for me to cause any damage post-move-out. * I have photographic evidence documenting the condition of the apartment before and after my tenancy. Jorge's accusations were not only baseless but also deeply offensive. His unprofessional and antagonistic behavior made an already frustrating experience even worse. 4. Mishandling My Security Deposit Florida law is clear: landlords must provide a detailed, itemized list of damages to justify withholding a tenant's deposit. Navy to Navy failed to do this. Instead, I received a vague, generalized list that mentioned "painting" and "extensive damage" without any specifics or associated costs. This is a direct violation of Florida Statutes Section 83.49. Despite making an informal request via text on January 1, 2025, and a formal request via email on the same day, I received no meaningful response. I was told someone would follow up with me on January 2, 2025, but no one did. This lack of communication is completely unacceptable. The Bottom Line Navy to Navy's negligence, unprofessionalism, and failure to follow Florida law have caused significant financial and emotional distress. They have not only mishandled my security deposit but have also repeatedly ignored their responsibilities as a landlord. If you're considering renting from Navy to Navy, I strongly urge you to reconsider. This company's actions (or lack thereof) have demonstrated a clear disregard for their tenants' rights and well-being. I hope this review serves as a warning to others. Save yourself the frustration and stress, and find a property management company that values its tenants and follows the law.

Very responsive very nice people. I was looking to talk to a realtor and they hooked me up with a…read morereally nice one.

I've lived at 11798 Lake Bend Circle since January 2024. I've paid rent on time every month, rarely…read morecalled for maintenance, and have taken great care of the property -- even fixing minor issues out of pocket. Now, with just a couple months left on my lease, Nest Finders is refusing to repair two damaged doors, including a porch door that's a clear safety risk. My lease specifically lists "repair of inoperable doors and windows" as the landlord's responsibility, yet they keep denying service and ignoring my written requests. It's disappointing and unprofessional. After a year of being a responsible tenant, I'm being dismissed and left with safety issues they're legally required to fix. Tenants deserve better communication, accountability, and respect than this.

Great company if you need a safe and nice rental. They are always happy to fix anything that may is…read moreneeded and what I like is the main office in Jacksonville Florida between Mrs. Dempsey and Mrs. Baron they are the backbone when you need anything they are so kind and professional and they make a great Team for one of the Largest Rental Companies in the United States. My brother and his wife can buy a home anytime and have been so happy renting from Invitation Homes for 8 years now they truly love the convenience & the home they rent with their children in a great A school rated area! Bravo again to Mrs. Dempsey and Mrs. Baron

They do not fix amenities no matter what. I am suing after 6 months of monthly visits to change…read moredishwasher parts for a dishwasher that doesn't work. Varen Stevens was incompetent on communicating the severity of the problem to their supervisors and this is a whole scam to pay a whole lot of money just for the utilities not to be fixed. we Pay almost 3k for a house in Florida and this is embarassing.

Katherine is super responsive, courteous and knowledgeable. The communications between myself and…read moreSupra are great. I feel very good knowing my property is in their hands.

I have used Supra property managers since March 2023 and found them to be incredibly professional…read moreand efficient. They found me a great tenant that pays on time and their communications with me were always timely and accurate. Fortunately I didn't have any property issues but if I had, I know that they would have been handled promptly and efficiently. Thank you! If you need a company to manager your rental property(s) I would highly recommend Supra!

Once again, worst company ever I was told by their maintenance department that I need to call JEA…read morebecause there's a smell make it make sense. Why have a maintenance department when you're not doing nothing what is an electric company going to do for a clogged sink why have a maintenance department when you're not going to do anything?

Awful bean counter management that doesn't care a bit about residents. I refused to renew my lease…read moreafter the washer was down for 5 weeks with maintenance being unresponsive. The outside water supply needed to be repaired. After, when I brought this up to the manager, she told me that access to the washer and dryer was not guaranteed under the lease. Previous maintenance requests were delayed by stupid requirements for pictures and sometimes even videos of items to be repaired. Teh tub faucet fell off the shower wall. Why does this require a picture? And anyway, they do none of their own maintenance. It's all outsourced to local contractors anyway. And after giving them the evidence they request, they ghost you regarding updates. They lied and told me the property I was renting was sold to Elevate, but they own elevate. This is likely an attempt to hide from their extremely toxic JWB brand. Now, it's been 5 weeks since I moved out and they still aren't responding to messages about returning my deposit. I've received no notices, so it appears I'll have to sue them.

The Property Management Team are awesome, every problem we had while living in their condo was…read moreaddressed right away with no complaints, Tammy was the best landlord/ agent we've ever dealt with and she checks on my wife who is a Mayo Clinic patient still to this day! So if you you need a place to live, full time or temporary give Tammy a call you won't regret it!

I moved to the Jacksonville area two years ago from St. Louis. I didn't know the area and had a…read moredifficult time getting anyone to return my calls on rental properties. Peggy returned my call on a Saturday within minutes of me leaving a message. It took less than a week to pick out a place, apply, get approved, and pay the deposit. Everyone was so nice and accommodating. Since then, I have had an absolutely fantastic place to live!! I've only had to call in four work orders in two years, but Tammy always responds right away and gets someone to my residence quickly. I love the follow up calls, too, just making sure that everything is to my satisfaction. Of all the places I have lived, this has been the best experience ever!

If I could make this a 0, I would. RUN! I almost never post negative reviews (this is my first…read moretime) but I feel responsible to share this terrible experience. Not only was the host, Eric, extremely unprofessional, but he also violated our stay in multiple ways in our stay here. They booked another person midway through our reservation, double booking the unit, and gave a stranger access to the place while we were already staying there. Eric also asked for personal details and payment info outside of the approved methods. Not to mention, the internet went out, the place is run down, and the host shady.

A one star review is actually too high . first of all this company advertises themselves as a…read morevacation ... "a home away from home" . You are basically renting a disgusting hotel room in an apartment building for Jacksonville area rental property pricing.!!! staff is useless, lazy, and basically incompetent. They don't even have an actual pan to cook on only a wok. Fully furnished is laughable maybe if you're referring to the inner city in one of the poorest communities in the world, then sure, these places are fully furbished. I booked the place on Airbnb. My family and I get there. And my kids were instantly horrified the place was horrific ceiling, stains, and mold all over. Unit which was completely updated much nicer and we were... until for some reason the circuit breaker from 1900 finally went out and they let us sit for five hours with no power knowing I have an almost 2-year-old and 10-year-old with us. It's starting to get dark, they tell us they're moving us to another rental across the street which is an entire city block down the street and although it is right above a VyStar, its also got downtown Jacksonville city finest roaming around at night. The parking area is not a safe place for women and children alone at night either. Basically all Erik the owner did coupon for a restaurant across the street, move us to 3 units, all exactly as crappy as the first, an inconvenience my entire family stay and trip for $30 gift card and $100 rebate for our troubles. Again, these issues our fault. Basically, the owner is an upscale slumlord. i paid $1700 for 3 weeks in a roach motel pff 8th street!!!! do yourself a favor and just stay in a hotel room a two star hotel room in the worst part of Jacksonville would be a luxury stay compared to Erics many listings on silver steeet management!!! at least in a hotel, you usually get a free breakfast, unlimited amount of clean towels, and at least a clean room. You will get none of those things in any of silver Street management properties. I can assure you, after my first interaction with Erik after having to go through Airbnb two different times to complain about the property to get a result, I was very aware of what kind of Shiesty operation I was dealing with and documented everything. I gave Erik and his team more than ample opportunity to make this right as I am in school full-time, work full-time and have two children. I didn't have the time to keep moving from Airbnb and to keep spending hours reporting this to get minimal results. Thankfully, I never have to interact with these people again, but to make sure that they don't make any more money off of an innocent, hardworking humans -- I can assure you I'm going to post everything I have on every website I'm able to that way people at least have a warning of what they're walking into with these welfare quality units. Even Ian, the property manager told me that the owner doesn't care literally about updating anything or fixing anything or the quality of anything he just cares about reviews. So here you go, Eric! Reviews with all of the pictures and emails you will get!!! If I wanted to stay in a dirty space with questionableneighbors in a dangerous vicinity, I could've gone to the red roof Inn or super eight in moncreif. You literally ruined my family and I's stay, not to mention our Thanksgiving. I hope you and the 10 other members of your team sleep well at night, knowing that you are charging these kinds of prices for this kind of service and establishment. Also, one more thing you all kept saying it was GEA's fault with the circuit breaker.... But I have a feeling JEA probably advised you to replace the circuit breaker from 1900..... Again, this is just another example of how you're charging top dollar for Living quarters that are probably comparable to those in Third World countries! PS if you do decide to stay in any of the SSM units for more than two days, be sure to bring your own towels, toilet paper, security systems, brooms, cleaning supplies, vacuum, and air filtration system. Possibly some lamps, too, because they keep the lighting low in the buildings in the units to hide all the scum and dirt and filth!

Fantastic agents! We used Lara as our agent when we moved from California to Florida. We couldn't…read morebe happier. Aside from her fantastic personality- she is efficient, extremely knowledgeable about the area and real estate! Highly recommend. We even closed early.

This company is the definition of bad business. Leslie Duncan blatantly lied and did not disclose…read morethe home I purchased had rodent issues previously and they weren't completely taken care of. They refused to give me proof of an exclusion done on the property. Not to mention read all the comments regarding this company praying on poor military families. Be very careful about where you spend your money. Instead of actually finding the issue they tried going over it with insulation. This was a nightmare and I look forward to seeing them in court.