The rental side of things is okay. A little quirky with having to do everything through the…read morewebsite and cell phone versus ever meeting anyone in person. The house has been pretty good overall and a decent value for the neighborhood. But the Maintenance Folks are absolutely the worst, with the worst customer service if you ever have any issues. They are rude, which is really the worst thing about them and they are in the least bit helpful. They are good at finding the least experienced and cheapest person to do a job if that is what you are looking for as a landlord, but as a tenant who pays on time and in full every month I expect things to get fixed and looked into a lot faster than these guys do.

Absolutely terrible company! you will be shit out of luck if you rent with them, when you do, you…read morewont know who's your property manager at first, some dont speak well english, and when you finally get through you get ignored, dont rent here, they will not help you in nothing

I have had an excellent experience with Birdy Properties since 2012…read more I needed to relocate to another state and needed a property manager to handle my property as a rental. They found a tenant for me who turned out to be my only tenant until 2019. Birdy handled everything in an exceptional professional manner. They leveraged technology to make the distance between me and my property irrelevant. I also appreciated the work provided by the maintenance team over the years. On top of that, they also sold my property this year! I highly recommend Birdy Properties.

ACTIVE DUTY, VETERANS, AND MY FELLOW CIVILIANS DO NOT DO BUSINESS WITH THIS COMPANY…read more I had an extremely disappointing experience with Birdy Properties. After moving out, I was charged against my $1,695 security deposit and an additional $800 on top of that for several items they claimed were "excessive," despite leaving the home in good condition and documenting everything with photos and videos. The biggest issue was the carpet. I followed their move out instructions exactly and scheduled their preferred carpet cleaning vendor two weeks in advance for the last day of my lease. When the technician arrived, he refused to clean the carpet, saying it was "too excessive." I immediately hired another professional carpet cleaning company that same day, paid for the service, and provided Birdy Properties with the invoice. Even after complying with my lease requirements, they still charged me a $500 carpet replacement fee. I was also charged for pest control because they claimed there was a wasp nest near the roof and animal feces in the yard. I have video of the property's exterior before turning it over, and I could not find a visible wasp nest. I also do not own any animals, and my videos do not show animal feces on the property. What concerns me even more is that, to the best of my understanding, Greg Birdy is both the owner of the home I rented and the owner of Birdy Properties. That means the property management company making these determinations also appears to have a direct financial interest in many of the charges being assessed. As a tenant, that raises concerns about the fairness and objectivity of the move out process. To make matters even more stressful, I was given only 10 days to pay the disputed charges while preparing for official military obligations. I am formally disputing these charges because I do not believe they accurately reflect the condition in which I left the property or the efforts I made to comply with my lease. I have rented from multiple property management companies over the years and have never had an experience like this. Based on my experience, I cannot recommend Birdy Properties

I had such a wonderful experience working with San Antonio Full Service Property Management. Being…read morea first time home buyer I had no idea what to expect and found the whole process to be quite daunting, but SA Full Service took care of me every step of the way. They genuinely care about their customers and it definitely shows. I would not hesitate to recommend them to my family and friends or anyone else seeking property management services.

From the owner: San Antonio Full Service Property Management has a mission to provide both Property Owners and…read moreTenants with the most comprehensive, professional, and elegant service possible. We use the latest software and technology to prioritize valuable time in the day to day operations of property management, while maximizing profits for our Owners. Tenants can rest easy knowing we are here to assist them with all of their needs from helping them find their perfect rental home, to maintenance requests and rent payments, we assist in all aspects of the leasing process. Our goal is to keep our Owners stress free, add value to their properties and to keep our Tenants happy. We pride ourselves in our excellent customer service and continue to increase lease renewals, saving our Owners thousands of dollars in "make ready" and vacancy costs. If you are wanting to sell your home or are looking to buy a home, our licensed agents are ready to provide you with excellent representation and impeccable customer service.

Jeana Lacy took the time to show me a house at 155 N Josephine Tobin Dr. She was prompt,…read moreprofessional, and patient! Not only did she allow me time to view the home for as long as I needed, but she continued to follow up with communication with me until the day I was approved! That's customer service at it's finest!! If Jeana was the only contact I experienced at Red Wagon Properties it would have been all I needed to be a happy customer!

Had a successful and great viewing through Red Wagon. They were quick to respond and very…read moreaccommodating.

Our experience with Peace of Mind Property Management has been extremely disappointing. From the…read morebeginning, the property was not properly prepared for move-in. There were multiple issues that should have been addressed before anyone was allowed to occupy the home. Over the course of our lease, we repeatedly reported concerns and worked through their maintenance process. Unfortunately, most situations turned into long delays, repeated visits with no resolution, or vendors being sent out without clear direction. It often felt like time was being wasted rather than problems actually being fixed. Communication was inconsistent, and we frequently had to follow up multiple times just to get updates. In several cases, issues that were previously identified were never fully addressed, and we were left dealing with the same problems again and again. What stood out the most was the lack of accountability. Instead of resolving ongoing concerns, responses often shifted responsibility or minimized the situation. After months of trying to work through everything the proper way, it became clear that getting real solutions was not a priority. We understand that property management can be complex, but tenants should not have to spend this much time chasing basic follow-through. Based on our experience, we would not recommend this company.

I am writing this review in response to the answer I received from "Peace of Mind" Property…read moreManagement. When I called to voice concerns, I was told, "you're law enforcement, you should've known better before moving to this area." That response alone should tell you how resident concerns are handled. Because I "didn't know better," I now feel it's my responsibility to inform potential residents about the ongoing issues at this property. I also want to make it clear: I am not affiliated with this property in any official capacity. I simply live here. I am not a courtesy officer, I do not respond to calls for service here, and I am not responsible for deterring crime--despite being used as a selling point to make others feel safer because of my marked patrol unit. Area Issues While the townhomes themselves look nice, the surrounding area is a major problem. Directly across the street is a warehouse (Taprite) that operates 24/7. Throughout the night you will hear:     *    Semi-trucks arriving and departing     *    Loading ramps slamming     *    Forklifts operating with constant loud beeping Behind the property, there is also a bar and a bingo hall, which results in constant late-night noise, music, and activity. Safety Concerns The most serious issue is safety. There is a large homeless presence in the wooded area near Van Cleave and Northwestern. This is not occasional--this is ongoing.     *    Gunshots can regularly be heard coming from the wooded area     *    SAPD has responded with K9 units after reported shootings     *    It has been confirmed that individuals in that area possess firearms This creates a real concern about stray rounds and overall safety for residents and their families. Homeless individuals frequently enter the property and:     *    Check car door handles     *    Look into vehicles     *    Steal packages     *    Use exterior outlets and water from residents' homes Personal Incidents There have been multiple direct incidents, including:     *    A woman ringing my doorbell at 3 AM asking for a phone after a drug-related altercation     *    Individuals setting up tents directly next to the property     *    A person attempting to sell what appeared to be stolen merchandise, then becoming aggressive when asked to leave     *    A violent incident where a man dragged a woman into a wooded area in broad daylight     *    My marked patrol vehicle being vandalized by a known offender While law enforcement has responded to several of these situations, the frequency of these incidents is extremely concerning. Lease Issue I originally believed I signed a one-year lease ending in December 2025. When I prepared to move, I was informed it was actually a two-year lease ending December 2026. Management claimed I requested this via text, which is not accurate. I have retained all communication and offered to provide proof, but received no response. As a result, I am now stuck in a lease I did not intend to sign. Final Thoughts Please read your lease agreements carefully. Based on my experience, resident concerns are dismissed, safety issues are ongoing, and management accountability is lacking. I would strongly encourage anyone considering this property to do thorough research before signing. I trusted this company, and I regret it. I don't want others to end up in the same situation.

We wanted to take a moment to share our sincere gratitude and enthusiastic compliments for Dillon…read moreMcElroy's exceptional project management and maintenance work on the turn‑around of our property at 3633 Candlebrook Lane. Dillon has been phenomenal. His communication, clarity, and follow‑through were consistently excellent. He is incredibly customer‑focused, proactive, and truly goes above and beyond in every aspect of his work. Throughout the entire process, we felt fully informed--whether it was timelines, progress updates, or unexpected issues that came up. Any time we reached out, Dillon responded quickly, professionally, and with genuine care. Honestly, this has been the best turn‑around manager experience we've ever had. Dillon is an outstanding maintenance manager, and we wanted to make sure his exceptional performance and dedication were recognized. We are extremely satisfied and deeply appreciative of the work he put into bringing this property back to life.

I am a current tenant in the townhomes in converse on green rd and unfortunately, I cannot…read morerecommend renting through Marshall Reddick. From the day we moved in, our experience has been disappointing. We've submitted multiple maintenance requests that have either gone unanswered or been marked as completed without anyone ever coming to our home. One of the most concerning issues is a large hole our neighbor's dog dug under the fence, allowing it access to our backyard. I was told they would "look into it, and call me back" but I never received a follow-up. Despite multiple calls, voicemails, and an online work order, the issue remains unresolved weeks later. We also reported an unbalanced ceiling fan that appears unsafe to use. After waiting over two months, I received a notification stating the repair had been completed, even though no one ever came to inspect or fix it. Communication has been extremely poor. Calls are rarely returned, voicemails go unanswered, and it feels nearly impossible to get a response from maintenance, the tenant coordinator, or Property Manager Melisa Day. Another frustration is that because these are new construction townhomes, tenants are expected to coordinate directly with vendors for certain repairs. That responsibility should fall on property management, not the tenant. To make matters worse, there is a significant gnat infestation. Despite paying for private pest control every two months and purchasing Zevo traps at my own expense, the problem persists. After speaking with several neighbors, I learned this is a community-wide issue. My experience has left me feeling that once the lease is signed, tenant concerns are no longer a priority. If you are considering renting here, I encourage you to carefully research the property before making your decision. ( we are very clean people three of those zevos have been there for 5 days, one I just changed yesterday.)

If not for our Realtor, Vickie Earle (of Kimberly Howell Properties), my husband and I would not…read morehave our home now. She worked out a long close with the seller to give us more time to save up for the closing costs, and then referred us to a fantastic lender who was willing to work with the long close. Vickie was with us every step of the way, answering questions, and going to bat for us on everything from the smallest items like a drawer repair to big things like getting a new HVAC system installed. She worked diligently, was very communicative, and always friendly and professional. She made us feel like we were more than just clients, and that she truly cared and wanted the best for us. She made what can be a very stressful process much easier on us, and we could not have asked for a better person to have in our corner. If you're looking for a Realtor, look no further. You won't find a better Realtor, or a kinder, sweeter, funnier person to work with than Vickie Earle.

If you're looking to rent or purchase a home in San Antonio, I very highly recommend Deborah…read moreRidinger with Kimberly Howell Properties. She's dependable and kind. She assisted me with my search while I was in Colorado and working on a military move to Texas. She always follows through and is thorough in all she does. When a loan that I applied for to help fund a second move was denied, she went out of her way to contact the property management companies on our prospective home list to see if they would help me by splitting up the deposit in two separate payments. When she says she will do something, she will do it and also go the extra mile just because she's that committed to her clients. Deborah is one of the best realtors you will ever have the pleasure of working with!

For the past 14 years I have had Harper Valley/Resource One as the property management team for my…read moreinvestment home property in New Braunfels, TX. They have always done a superb job in maintaining the home for me whether it be to let me know when something needs repaired and contacting and pursuing the home warranty company on my behalf for any covered repairs, collecting rents from tenants and providing owners with their portion via direct deposits, getting the home rent ready after tenants move out, and very importantly finding new tenants to fill the vacancy in a timely manner. I recently sold the rental property and property manager Anna Jackson was very helpful in providing contacts for vendors needed to assist me with the upgrades and repairs necessary to obtain top dollar for the sale. It has been a pleasure working with Harper Valley/Resource One as my property managers and I have been very satisfied with their service. Terry V.

We payed 2500 for security deposit and somehow when we moved out when it was time for us to get our…read moresecurity deposit back the damages came out to exactly 2500? Also, terrible housing conditions. Cracked floors, paint on them, half blind, doorknob green and rusted, the sprayer next to the sink didn't work, and many other things were wrong with the house. I recommend you do NOT house with Harper management also due to the fact that while we were living there we had gave a notice we were moving out June 30th, and we gave notice June 1st. Ever since June first they scheduled appointments for people to come see the house and we refused to have people come and they put the renters lock so they could come in, people knocking left and right and they even tried to come in through our back door but we locked the top lock so nobody would come in. A family even came in as we let them and even they said it wasn't appropriate and that they could leave because we had just finished eating, so much for wanting people to see the house though because three weeks upon moving out nobody is living there and renters sign is still up. Overall terrible experience with this management

I made a serious mistake when I chose to rent a new property with this management company. We lived…read morein our first property that we rented through them for 4 years and really had no problems. Second property we have not been as lucky. When I issued our 30 day notice, they let me know that they had a property coming available on September 11. We decided to rent this property because they had been great to us for 4 years. This new property is DISGUSTING! The people who lived here before us were filthy pigs. The management company clearly didn't do their job when it came to getting people in to clean it even though they said it was supposedly cleaned the same day! DO NOT DO BUSINESS WITH THIS COMPANY! If you enjoy being disrespected, this is the company for YOU! I've rented two different houses from this company over the course of 8 years, it's just completely gone down hill! I've never been treated so poorly, as I have by JASMINE! She will disrespect you any chance she's given. They'll forget to have you sign a new lease, and then they'll obligate you to sign a year long lease, even though it was never discussed. They'll refuse to replace your ac/heater for 4 YEARS, leaving it to break down every time it gets hot or cold. They'll simply band aid anything that needs to be truly fixed. I've just never been spoken too the way I have by Jasmine. She's disrespected me for the last time. I cannot wait to be out of this house FOREVER! We're buying a new house and never looking back! But please, don't do business with this company! There's SO MANY OTHER GOOD COMPANIES out there! Do business with the good guys instead! The biggest mistake I ever made was resigning a new lease on a different house with this company. Should've chosen a different one.

We were referred to Linda Cantu via USAA to help us look for and buy a home in San Antonio…read more She seemed to be genuine and on top of things. We received many homes via email to review before arriving in San Antonio. We had contacted Linda to let her know our schedule of when we would be in town and I must say I felt a lot of time was wasted. The first day she showed us one home, said she had an appointment in which we stated we could reconvene afterwards unto which she thought it would be best to give us the rest of the day to ourselves - even though we were ONLY there to look at homes for a few days. The next day, we looked at a few more and was able to get a better feel for what we were looking for. She was very helpful in pointing out pros and cons in each home and allowed us time to get a feel for the neighborhoods as well. On our last day, we were now a bit rushed. We saw a few preowned homes that we really liked in which she was quick to point out the cons... we then arrived at a new build that she eagerly talked us into. After being careful to keep us in the below our budget this last home matched our budget and did not meet MANY of the requirements she had helped us form the previous day. I do feel like she used the fact that this was our first time buying to her advantage. I believe she just played the game well. She was great at her job but not for us. I do wish we would have had someone who genuinely had our best interest at heart and not just their pockets. She did come off as very sweet and genuine making it so easy to trust her but at the end... that's just the nature of the game. So to anyone out there using this company..... please please please be sure to do ALL of your homework and stick with what YOU like - not what someone may try to talk you into. That is all.

USAA Movers Advantage offered us 2 real estate agents. After meeting with both, Monica Garza of…read moreBetter Homes and Gardens Bradfield Properties was our first choice hands down. We appreciated her direct, no-nonsense approach. Over the ensuing 3 months, she impressed us time and again with her work ethic, professionalism, honesty, efficiency, and communication skills. She helped us get the fastest sale possible while getting a fair price for our home. Within 20 days, we were under contract. From there on out, despite dealing with an extremely challenging buyer whose agent works for the same company, she advocated on our behalf and displayed unparalleled ethics. She made it clear that she was OUR agent. On moving day, she was at our house helping us pack and paint to ensure a smooth handoff to the buyer the following day. After 26 years and 7 moves in the Air Force, Monica was by far the best real estate agent we've ever had. Without hesitation, we recommend her.