I was in a desperate situation last month after being turned down by other places and finding out…read moreat the last minute that I needed to move into a permanent home within two and a half weeks. It was very difficult at first to locate a place because my son is disabled and I needed a building with an elevator in a certain area. I contacted Caryn and Dave at Apartment Solutions in Naperville, Illinois. They stepped up immediately and fought so hard for me. I cannot say enough good things about this team! Dave really pushed incredibly hard to make sure everything went through. Thanks to their absolute dedication, they came through in less than two weeks with a beautiful 3-bedroom, 2-bathroom rental complete with elevator and garage parking. If you need a team that will truly go to bat for you when the pressure is on or you are looking for a team to help you find housing with dedication to your specific needs, look no further than Apartment Solutions! You guys are truly Awesome!!! Linda Young

This was the reply very lackluster. Didn't offer any attempt or suggestions to try and see what…read morethey could do. We do not have any managed apartment properties in our database that match your criteria.

I understand wanting to turn profits but when you do nothing to property and sell it for way over…read moreits value because of your say so, you're robbing yourself of loyal clients. You buy a property, gut it, and less than a month later (without renos mind you) you put it up for sale $250k more than your purchase price. Make it make sense. The most you should ask for is the purchase price you paid plus demo price. Whoever your agent is in charge of that property is also difficult to work with. He doesn't let anyone get a word out to have a normal human being conversation. Won't go near your agency with a 10 ft pole.

Wanted to look at an house and received the following message from the Realtor at John Greene…read more There is an up front fee of $50 to setup the viewing of the house, and a 3.5% buyers commission (non negotiable if you put in an offer) that a contract must be signed prior to viewing the house. While I understand the laws have changed around buyers commission and sellers commission fee, the percentage requested up front is more than the average commission received by sellers today... usually it's 6% total (buyer/seller) and 1% goes to the sellers company, and selling realtor gets 2.5% to 3.0% and buying realtor gets 2.0% to 2.5%. Even then everything should be negotiable between the buyer/seller which is what the law was changed to mean.. Would not recommend anyone deal with Amanda from John greene Realtor.

My husband and I utilized the services of Barbara Akkeron of Baird & Warner to sell our former home…read moreand purchase a new one. We had recommendations for several realtors from neighbors and friends, but Barbara impressed us with her answers, and ultimately we are very glad we went with her! Not just for the insight and experience she brought (for example, when we were crafting an offer), but also her relationships with other realtors, and also the excellent recommendations she supplied for various vendors (attorney, mortgage broker, movers, inspectors; in the case of the movers; they get so much business from her that they gave us a discount!) Home buying and selling is generally a stressful experience, but with Barbara's experience and advising it was as smooth as possible. We have already recommended her to others!

Baird-Warner is an outstanding agency that truly cares about the community. They continue to show…read moretheir commitment to giving back and supporting the work of the G. W. Buck Boys & Girls Club. We are very grateful for the support of Realtor Kathy McKinney.

Selling in the luxury market requires more than data. It demands precision, expertise, and a team…read morewith the credibility and presence that commands respect at every stage of the process. We interviewed three realtors before making our decision. The data pointed us toward The Alice Chin Team, but what sealed it was a simpler question: who would I take into a boardroom or a high-stakes negotiation? The answer was Alice and Jim, without hesitation. Every step of the process was polished, seamless, and refreshingly honest. They brought professionalism and genuine warmth to what can be a stressful journey, and we had a lot of fun along the way. We achieved both our price and time goals, a result we are incredibly proud of, and one that came from the right preparation, the right positioning, and a team driven by excellence behind us. And then there's Jim. Jim is one of those rare people who makes every room better the moment he walks in. Charismatic, warm, and genuinely fun to be around, he's the kind of person you find yourself wanting to call just to talk. But don't let the warmth fool you. Jim is also one of the most honest professionals I've worked with. No spin, no games, just straight talk and a relentless commitment to doing right by his clients. He went above and beyond at every turn, anticipating needs before we even articulated them. If you are lucky enough to work with Jim, you will understand immediately why people who work with him once never go anywhere else. If you want a luxury experience to sell your luxury home, this is your team.​​​​​​​​​​​​​​​​

Our experience with Alice Chin was extremely disturbing. I encourage anyone who is considering…read moreusing her as their broker to take my review very seriously before moving forward with her. Throughout our transaction, we experienced inappropriate pressure and resistance regarding us using our choice of inspector and our decision to have our inspector support us during our final walkthrough to verify that mold was remediated properly. A buyer should be able to rely on their agent to protect their interests--not feel pressured or undermined during one of the most consequential parts of a home purchase. In general, anything we asked for, such as updates from the sellers about repairs, she framed as atypical and unreasonable. We felt very gaslit by her. What is even more unacceptable is her subsequent public discussion of our private transaction and personal disputes on her public podcast, presented entirely from her perspective and without important context. Having private client information discussed publicly without our consent was deeply disturbing and a serious breach of the confidentiality I expected from my broker. Given Illinois law's express requirements concerning the confidentiality of client information, I believe the disclosure may have violated applicable legal and professional obligations. In it she also decided to call my husband and I (who she earned considerable commission from) as "bad people" and "bad clients", along with sharing other disparaging characterizations of us. In her podcast she literally admits to greywalling us, mishandling our miscommunications, and being purposely unhelpful. I had held off on posting a Google review and just wanted to put the negative experience working with her behind me but discovering her podcast left me no other option but to post so that I could warn other prospective customers. This was not simply a terrible customer-service experience. It fundamentally undermined my privacy and interests during a process that is already incredibly stressful. Her unprofessionalism and lack of ethics is unbelievable. Alice - I'm sorry your feelings were hurt being called unprofessional and unethical (which you mentioned on your podcast), but actions speak louder than words and that's exactly what you are.

I have worked with Kevin Dahm on multiple real estate transactions, including the recent purchase…read moreof our primary residence, and I can confidently say he is the most outstanding realtor I know. Kevin is a top-notch professional who simply knows real estate better than anyone else. His knowledge of local markets, negotiation tactics, and contractual details is unparalleled. He is also extremely responsive and well organized, which makes navigating the complexities of buying or selling seamless. One of Kevin's greatest strengths is his dedication to his clients' best interests. He does not treat clients or deals in a transactional way. Instead, he invests his time and expertise to ensure you make the right long-term decision. This means he does not shy away from voicing his honest opinions of home features and/or concerns, which is invaluable when touring properties. Whether you are a new home buyer trying to understand the basics or an experienced buyer needing sophisticated guidance, Kevin is the expert you need in your corner. I highly recommend him for any real estate need!

Kevin was at helpful during our whole process of buying a new house. He answered all of our…read morequestions, was available for showings, and helped us get to the finish line of closing day. He helped make such a stressful process of buying a new house a much better experience. We would definitely recommend Kevin as a realtor!

We have a townhome and for the first years we owned it we had a wonderful management company. Then…read morethe board decided to go with a lowball offer and we owners are paying the price.At a recent board meeting I heard horror stories about work orders rebuffed or perhaps worse workmen who were incompetent. Our story line involves shingle siding that was punctured during power washing, The washing was in preparation for painting. We have holes in the siding and we were not painted. The rest of the community was done. Repeated calls and e-mails to Hillcrest Management are either not acknowledged or we get a generic reply but nothing is done. This is a classic case of you get what you pay for.

We are purchasing a property managed by this company. I have dealt with several PM companies and…read morethis one by far is the worst! WE have no direct dial numbers to the PM's. We have left messages over the past two weeks and cannot get them on the phone. The PM's do NOT have voice mail! The staff answering the phones is clueless, if you can understand what they are saying. I don't know how people can run a business so poorly and get away with it!

We just closed on the sale of our house here in Naperville with RE/MAX. Dan Firks was our listing…read moreagent and he was terrific. He did a great job of marketing our house, the online photos looked great and he was incredibly responsive. Unfortunately, the buyer's agent, Sophia Su, was very unprofessional and almost derailed the sale at several points. At one point, we almost terminated, which would have been really bad for the buyers who really wanted our house. I would definitely go to Dan again (and in fact recommend him heartily to all of my friends who need a Realtor) but encourage you to steer clear of Sophia. I'm all for Realtors who protect your interests as a buyer but when it comes to this type of unprofessional behavior, she reflects badly on the other RE/MAX agents in this office. (And in fact, I've written to RE/MAX corporate and told them so.)

Everything started off well. We found a rental home on Zillow, toured it with Eric, and since my…read morehusband and I are very easygoing, the initial process was smooth. After applying, we agreed to a 16-month lease term and were fine providing our own washer and dryer, even though we were initially told during the tour that the landlord would replace them. Since the home had been on the market for 60 days, politely asked if there was any room for negotiation on the rent. Even if they had declined, we still likely would have taken the home. Instead, we were completely ghosted. Despite numerous calls and texts, we received zero updates -only to discover they were still scheduling tours for the property, despite telling us that applying gave us first right of refusal. Coming from a sales background, this severe lack of communication is extremely frustrating. Worse, we lost out on another property while waiting to hear back on this one. It was a complete waste of our time and $100 in application fees. I strongly recommend looking elsewhere.

After our parents passed, my brother and I kept the home/house we grew up in as a rental. When it…read morecame time to sell it, our vision was clouded by history and preferences of retired guys. For us it was a home & not a building. Marco helped us choose a decorating scheme that attracted contemporary buyers and suggested a way to stage the living room that we couldn't have dreamed of. After the prep, he had 2 offers after 7 showings. One of them was full price and "as is". Marco helped with negotiations after the village's pre-sale inspection came back with requirements that would be found in new construction and were not common when the home was built in 1950. The house was listed after Labor Day and closed at the end of October. I recommend Marco as a realtor and would not look anywhere else.

We had an amazing experience working with Denise at Lucid Realty! She really made the process of…read morebuying our first home as easy as possible. She went above and beyond, with excellent suggestions on the surrounding areas and resources available to us! She was very quick to respond and was with us every step of the way. We could not have imagined doing this without her. Thanks so much Denise!!

My son saw a listing for a house in Chicago and call Leda, the selling agent to scheduled an…read moreappointment to see the house. Leda gave my son a phone number of Nick who, as we found out later, was Neda husband and said that he will show him the house. My son call Nick and Nick said that in order to see the house my son will have to sign an exclusive agreement with Nick that he will use Nick as his Buyer agent for this house or any house he plan to buy for 6 month. Seller's agent job is to get the seller the highest price possible. Buyer' job is to get the buyer the lowest price possible. So there is a clear conflict of interest between the the 2 agents. This office want to keep all the commissions. and practice highly unethical practice. I called Jack, the broker to let him know that 2 of his sells people are practicing an unethical practice, but he saw no problem with that. This office is not looking for your best interest whether to want to sell or buy a property. They only look for their interests. Do yourself a favor and avoid them all together,

You might want to think twice about being a client of theirs or even doing business…read more After over a month after they cancelled our deal we are still trying to get our earnest money. They apparently send $1,500 checks via USPS with no tracking information. Went so far as to let us know they are not responsible for lost mail and if I don't receive my funds they will charge me a $20 fee to resend it. To get my money back. They tried to find every reason to not return my check. Every day I was told check again later. This isn't the first time. After reading the google reviews I see it's a history here of not returning earnest money. Make sure you do a full review on this agency.

If you are on the market to sell, or buy a house, especially in the Naperville area (although they…read morecover quite a wider range) they are the place to go! Been working with Blanca for 3 straight months now, trying to find my first home to own, and it has been quite a pleasant experience (amidst all the inherent stress)! Very helpful, dedicated and proactive! I just love it! I have not found "my" place yet, but it is no fault of my realtor! The right one has just not come along yet... But she keeps taking me out to visit and I am very hopefull that it will happen very soon! Will post a additional review once I am done with the whole process, but working with such quality people, I don't see the rating dropping! :)

I had an unfortunate experience with an abusive roommate. Our university, the Naperville Police…read moreDepartment, and lawyers recommended that we move out for safety reasons, but our realtor, Matt Satre, refused to terminate the lease. There were other minor issues we experienced with ERA Realty, but not terminating a lease when there are safety concerns is unacceptable.