Their customer service and advice is exemplary. We haven't reached the stage where the roof is…read morebeing worked on. Cliff coached us each step of the way, from inspection to negotiating with our insurance. From the beginning, he had us alert so he could be present when the Allstate adjuster suddenly came early to do their inspection. We have now been through two rounds of negotiations with insurance and Cliff informed us each step how to increase the odds of getting a fair deal : 1) how they would offer only 50% initially what should be paid, and 2) he then responded to the insurance by listing items they left off, and reasons the should be paid for. Little by little insurance has increased what they paid us. Still negotiating.

Second time we have had roof done. Work done in a day. Insurance claim. The replaced we a class…read more4 roof so we theoretically would not have to replace roof anytime soon. Ruston worked on getting a few extra things (which we paid for) while we working on it.

I am a satisfied repeat customer of Affordable DFW Contractors. Paul, my project manager, spent…read moretime on site to understand what I had in mind and provided detailed, accurate estimates. He worked with me to break the job into a series of phases that I could afford and the timing that worked for me. He had insightful advice about different trade offs to get the best value for my money. Some of the work done included: landscaping, building/finishing a carport, interior painting, exterior painting, installing new electrical and light fixtures, and plumbing. I had the work done while I was out of town and unable to visit frequently. Paul saw things through from start to finish. Highly recommended!

We contracted for a bathroom remodel and a new wall to create a new space. Ivan and Eleazar and his…read morecrew have just been awesome. Great communication. They did exactly what they were contracted to do (along with a few extras from my old lady requests!) Eleazar is one of the best tile installers I have come across. They take a lot of pride in their work and it showed. They cleaned up everyday and left it totally clean on the last day. They did it in a very timely manner. The price was comparable to any other contractor in the area. I highly recommend Ivan and his company and will be using them again in the future.

In 2023, we hired Shawn Ward, of SAW Roofing, because he appeared to be the most knowledgeable and…read morehonest than most roofers we met. They and his team did a great job and we were very satisfied. Well, last week we had a roof leak. I called the SAW Roofing, no voice mail, Sean picked up on the first ring. In our first conversation on that Friday afternoon, he assured me he'd have someone out to evaluate the roof "early next week". Soon after ending the call, Shawn texted me that his guy could be there THAT afternoon. We set a time for the evaluation which the evaluator arrived early, nice surprise. He determined the leak feel within our contract warranty. The next morning workers arrived from both SAW and the subcontractor to remove solar panels, perform repair and reinstall panels. From my first call to SAW, the work was completed in less than forty-eight hours. Impressive! As roofing contractors go, SAW Roofing is literally top of the mountain. It just doesn't get any better.

Excellent work and great service from Shawn and his team on our roof replacement. Thank you for…read moreworking with our insurance and completing this job in extreme heat.

First of all. My name is Jeff Martin. I live at Tehama Ridge community were I had Ferris Roofing…read morecome out and give me a estimate on Gutters, Replace my roof and window screens. Eric Branham the representative for Ferris Roofing came out consulted me on different options regarding the hail storm that destroy the entire community. He was on time and provided me proposals on time. Now before I called him. I try 10 different roofing contractors to either come out or even just give me an proposal. Even large companies representative Ghosted me. Eric Branham was fantastic! He took the worries out of my hands and always kept me in the loop when scheduling roofing, windows screens and gutters. In the future I will definitely refer him to neighbors, friends and family. Ferris Roofing keep Eric he is great. Ferris Roofing pricing was also very competitive.

From the owner: Description: Ferris Roofing is one of Dallas / Fort Worth's top roofing companies. With close to…read morethree decades of experience, we bridge the gap between customer requirements and affordability. We are licensed and bonded to handle any project big or small, and we carry special manufacturer's certifications to provide you with unparalleled service quality that you simply won't find anywhere else. Ferris Roofing Contractors is a full-service roofing company that specializes in both residential and commercial roofing projects. We are centrally located in the Dallas / Fort Worth area where we have been servicing customers in North Texas for over 29 years. While Texas may be our home Ferris Roofing is proud to extend our award-winning services to the surrounding 5 state region and beyond. Ferris Roofing is now FAA certified and offers drone inspections with full aerial reports of your property. Our goal has always been to provide our customers with the highest possible quality products, and construction at a fair and reasonable price. Our dedication to our craft and to our clients is beyond comparison, it shows in our work. So when it comes to your home or businesses, leave the roofing to the experts, Ferris Roofing Contractors.

Extremely professional! They did an excellent job with repairing a water leak in my roof that was…read morediscovered a little over a year after I moved into my house. Anson the project manager did a thorough inspection of my roof and attic and explained the problem very clearly. I got three quotes total and Firefighter Roofing was the one I was most comfortable with using. The two young men that did the work did a fantastic job. I'm seven months into the repair and haven't had any problems . They recently called to follow up with me to make sure I wasn't having any issues. That's what I call great customer service. I highly recommended!

Very knowledgeable and respectful and caring responses…read more If I didn't already have a "service agreement" type contract with another contractor before reaching out to them, I would use them in a heartbeat.

Jason and his crew are the best, they have done several homes in our neighborhood. he was VERY…read moreresponsive and helpful in getting my project accomplished with my insurance company, he is very detail oriented and resourceful. Their prices are very reasonable and the staff is very professional. The quality of their work is also remarkable. THANKS for all your help.

Robert did a good job handling all the details of getting a new roof. He was a good advocate in…read moredealing with the insurance company and knew the best way to get the best results for a new roof. Solid job.

Very happy with our new roof and the service we received from the J. Wales Home Solutions staff…read more Getting bids and choosing a roofer was not something I ever had to do before and I was taking things slowly and cautiously after hearing so many roofing company horror stories. Additionally, we are in the Austin area, which is semi-new territory for J. Wales. Derek, our sales person, got up on the roof with our insurance adjuster and made sure we got every penny we were entitled to. I was still checking with other companies though and did not respond back immediately. Derek checked in periodically, but never pressured us. When we finally did decide to go with J. Wales, Derek and Project Manager Tony came to our home, went over all of our options, and answered all of our questions. After doing the paperwork, Office Specialist Shanda helped wrangle all of the paperwork for our mortgage company. James and crew worked hard getting the roof done and cleaned up very well. They left nothing behind but a beautiful roof. Everyone at J. Wales was super professional, efficient, patient, and very nice. It was a pleasure to work with them! We went with the steel slate tile. It is less expensive than standing seam, but still has concealed fasteners that will not rot out due to exposure to the sun. It looks great and it is very reassuring knowing I will never have to worry about storm damage again! It is rated to 120 mile an hour winds and 2 inch. hail. When it is time to replace doors and windows. J. Wales will be the first company we will contact for that!

They will try to get you to pay in full before the roof is complete!!! Do not do it, You will…read morenever see them again. I have tried about 5=6 different numbers for J Wales. Each number either says my account is LOCKED and that is it.. Or it just rings and goes to Voice Mail with no ability to leave a message.

Lon Smith is the ONLY people I let on my roof...PERIOD! They did a fantastic job in 2016, So when…read more hailmageddon hit Southeast Fort Worth on 6/1/25 and destroyed my roof, I called Lon Smith first, my inurance company second. Lon Smith has lived up to their reputation both times I used them. Their prices are fair, staff are professional, and kept me informed every step of the way, and quality installatio! Alan was awesome in dealing with my insurance company; Jake was an awesome project manager and made sure the few very minor corrections were resolved promptly.Ashley kept me in informed throughout the process. I am very pleased with their service. I even had Jake leave the sign in my yard for a couple of weeks after the roof was in stalled to 1) keep the door-to-door roofers (and I use that term loosely) at bay, but mostly 2) so everyone would know who installed my beautiful roof!

I reached out weeks ago about my leaking roof, they came out and we decided they were gonna do a…read moreleak test. The guy was gonna email me some documents to sign and set up a date later. Never heard from him. Called a week later, told them I hadn't heard anything, confirmed my email with them...they said the guy that came out would call me back, still nothing. Why waste your time and money sending guys to do estimates that don't follow thru with booking the job? Plus wasting my time....

I worked directly with the owner, David Davis, after experiencing major roof damage during a…read moresterotypical Texas hail storm. I called two other roofing companies - neither returned my calls - before getting ahold of David at Apex. He sent someone out the next day, explained to me what my options were, and gave me a competitive quote. His crew began working on my roof in 2 days and were on time with the completion of the job. I highly recommend their services!

My roof has a leak and I called Mr David Davis thinking that his Apex company was the one who…read morereplaced my roof 3 years ago. He responded very fast. And even after he had figured out that it was not his company that replaced my roof, he still came out to inspect and gave me his opinion as to what need to be done. I offered to reimbursed him for the gas (can't reimburse him for the time as his effort and time were "priceless") but he said it's all OK. You can't go too wrong with a roof builder with this much of integrity and conscience. I am sure whoever buying a roof from his company will get a well-done job on that roof. Needless to say, this company is very highly recommended!