The staff was friendly, as most PNC banks are. The only problem I had was the response I got when…read moreasked about a branch being in the Richmond area. I was looking to engage in a conversation about why its important, but was quickly shut down. Other than that, the service was fast and okay.

I just turned 65, recently bought a house, and have worked my whole life and maintained perfect…read morecredit. PNC denied me a credit card within my first week of joining, whereupon I quit them. My daughter is still in college, not working, and they send her letters regularly trying to get her to take a credit card. I also called twice in one day about being given the wrong checking account number and they assured me they'd call back, which they never did. Bury your money in your backyard - it'd be safer. Also, they're interest rates on the card would have been obscene, so I think maybe I'm better off.

Beware! If you deposit large sums of money with this bank and you want to get your money you can't…read moreget it right away...you have to wait 3 or 4 days so they can get more interest off your money! I am moving my money where I can get it when I need it! This bank is just holding on...they can't meet the stress test for banks. I don't recommend them if you are a business or have 6 figure accounts! This is not the bank for you!

ATM is broken. It takes your card and doesn't return it. Employees are unhelpful. They think it's…read morefunny when customers are upset.

Unfriendly staff, pushy with making you apply for a credit card. Staff would rather speak to each…read moreother then to help you out.

Very professional and attentive. Makes banking super easy! I enjoy going to this branch.read more

I love this bank all the employees are so sweet! So helpful and kind! Unlike the other PNC bank on…read moreroute 6. This branch gets all my business!

Wow! Just blown away with the exceptional customer service we received from Sami. He went above and…read morebeyond. It was raining outside and he brought out an umbrella to escort my parents to my car. Thank you Sami and PnC for thoughtful and kindness today

This location is wonderful! Liko helped me with two transactions after the PNC branch in Manassas…read morerefused to help me. I have multiple accounts with PNC and because of Liko , I have decided to stay with PNC.

I have banked at this branch for 7 years. The staff has always been courteous, helpful,…read moreprofessional, knowledgeable and friendly. They always do their best to provide excellent customer service. I've worked with many banks over the past 40 years, and this is the best branch I've ever worked with. Other reviews which criticize this brand may be reacting to the fact that there are certain rules and procedures that banks must follow in order to ensure that people's money is safe and protected. That is not a problem with them branch! That is how banks safeguard our money! It can be a hassle, but the procedures are reasonable when one considers the great responsibility that branches have to prevent fraud and theft.

I went and made a deposit at p n c bank and warrants in Virginia at 9:02 am on 11/27/20. After…read moremaking my $500 deposit On my credit card I asked the lady could she write my after payment balance on my receipt as I have always gotten done with no problem. Today Laura refused to give me the person's name that I was dealing with that refuse to right the balance on the receipt so I don't know her name. Every month I go there and make my payment for my credit card the teller has always written my balance after payment on my receipt. Laura told me I won't be given you her name so therefore I couldn't add the girl's name in the complaint a corporate but long story short I'm upset at the fact I got different service then I have always received.