Really good. Nice facility, usually no line. Barthi is a teller who has been at this branch for…read moreyears and is so personable, always remembering and asking about family members by name. (No clue how she remembers all of them.) She makes every transaction pleasant and easy. Barthi may you never retire! 5 stars also because the Univest app is excellent. The app is lean and snappy, a rarity these days, and unlike any other banking app I've used. I have never seen a loading screen.

Customer service is usually friendly, and most locations in Bucks County, Pa. are convenient…read more I think $8 a month for a "free" checking account is a bit much but not excessive for a smaller bank. Their fees for cashiers checks seem to vary by location, which I find quite odd. Better than the mega banks, Univest is a decent option for those looking for a community bank. That said, I was a customer of this bank for years in the late 1990s before coming back to them again around 2012 or so. I liked the bank better in the 90s. Service was more person. It felt like a true "neighborhood" bank. I guess having acquired a few other small banks over the years that culture was bound to change.

For those interested in finding a bank who actually cares about your banking experience, go to…read moretrumark. I have never been to a bank where the staff is so honest, transparent, friendly and flexible as they are. I came to this branch with my aunt and observed how friendly the staff is. I am not a customer yet, but I will in the upcoming future! They have very competitive interest rates for loans especially mortgage loans.

I like the people there, but their Corp processing for lost or stolen debit cards is horrible. I…read morewas told 7 to 14 days for a stolen Debit card? Who makes customers wait that long these days for a stolen or lost card? I had my wallet stolen and I got all my credit cards within 2 business days of reporting it except these nitwits. Then, when I decided to go get the card in person after waiting a few days painfully, they said the system was down and couldn't activate the new card I received at the branch! Hours later, I call them and the system is still down. Are you kidding me? A Bank, or CU Down for more than a few minutes? I told them if I didn't have it up by end of day I'd escalate. This is my escalation. Maybe one day they will learn to get it right!

Kai warmly welcomed me and treated me like a valued customer. He even wished me a happy Mother's…read moreday. Thank you.

This will be a long one.i really wanted to leave a review of corporate Wells Fargo but I couldn't…read morefind the appropriate location The purpose of this review is to get as many people as I can to close their account(s) at Wells Fargo, a very discriminatory bank. On Tuesday September 1 I went to the Dresher branch to discuss a credit line. I was told they discontinued them. The only thing they had were personal loans. So I proceeded to make an application for a loan with a lady, Bachtel M. She was. Very nice and we discussed the amount. I will be doing home improvements so I asked for $60,000. She tried to get my credit score but it was frozen. I unfroze it but it would take an hour to see the score. Bachtel suggested I unfreeze all the credit scores at home because the bank was closing soon. We set another appt for Wednesday That night I unfroze my credit files which was risky because anybody could have access to my files and potentially scam me. I usually keep them frozen. When I went back Wednesday I told Bachtel I unfroze them. Then all of a sudden she told me I was denied, I thought that was impossible because the files were literally just unfrozen. Then it was lip service for the rest of the appt. Bachtel said the bank "secretly" checked my credit file but I couldn't see how they did it because they were frozen on Tuesday. So I asked for my scores and was told they are not allowed to tell me because it would be illegal, which I didn't believe because my mortgage guy and other mortgage companies always told me my scores, She reached out to the manager, Ciani who confirmed the same thing. I said I would be closing my accounts at wells Fargo and Ciani agreed that I should. If I wasn't happy. I told Bachtel and Ciani this was discrimination. It probably is because if the bank looked at my accounts they would see I am not a high roller. , Ciani did not tell me the advantages of Wells Fargo . She just told me to close my accounts which I thought was odd coming from the manager.I told them I wanted to file a complaint which they said they would, However when I went to my car I decided to call Wells Fargo myself and file my own complaint. I spoke to one lady at Wells Fargo that I was discriminated against and she immediately escalated it to her next level of support, a man named Javier. I told in detail what happened at the branch( ( I didn't bash Ciani and Bachtel because they were just doing their job. Javier kept saying as I was telling him the details that he would feel the same. ( could be more lip service ...... (will remain to be seen) Anyway Javier is escalating my complaint and he said I will be hearing from someone at Wells Fargo within 2 days. (We'll see) True, I don't know how banks do their business especially with respect to loans. A number of people, mostly financial people have told me Wells Fargo has bad practices and I've even had bad experiences with WF. They have a sales strategy that is suspect. They hard sell their financial products. One banker was insistent that I apply for their credit card which would enable me to pay down my other credit cards. I said no many times but he persisted.and I eventually got him to stop. I told him I couldn't open new credit cards due to me trying to get a mortgage. The long and short of it is Wells Fargo should not be a choice when deciding on a bank. It's hard to determine why they are not transparent.and very deceptive, not what you want with respect to your finances. I would highly recommend starting a class action law suit against them for the obvious lack of transparency. Please don't let Wells Fargo have any access to your money. I wish I could say worse things about this bank. They denied a loan to me even though all my financial ratings were either good or very good. Down with this bank. Choose another and as I said originally take all your money away from Wells Fargo by closing your accounts and selecting a better bank. By the way Wells Fargo doesn't even deserve one star but Yelp requires you to pick stars to post a review.

They are always very personable and they seem to get it. Why did you close Sundays?…read moreIf that's the only thing you can find to complain about then your are in good hands

Went to this branch to get changes made to a visa/ checking account. Rep did a half-rear work on…read morethe alterations and after multiple phone calls and email...I've given up. No return anything!

All the staff at Richboro are courteous and pleasant. I have a great experience going there…read morecompared to any other bank. They treat us as a family member. I would continue to do my personal and business investment there.

Terrible customer service. The disrespectful and condescending way in which the "Head Teller"…read moreAngela treated me today was not professional, not polite nor acceptable. She totally embarrassed me in front of the other bank employees and other bank clients. Suffice to say I will be closing all of my accounts there. In this economy where business are closing you would think that the Td bank in Richboro would value their clients and strive to provide at least average customer service. Angela's actions today definitely tell me that Td bank in Richboro and their employees do not want my business.

I tried calling 2 different branches to verify wire instructions. Called one branch was put on hold…read morefor 5 minutes then sent to voicemail. Called another branch in the same area and was told that they would not verify the wire instructions. I work for a Bank, trying to wire our clients large payment to this bank and was told that they would not give any account information out. Asked to speak with a branch manager and was told very rudely that she had just spoken to her branch manager. So, you want our bank to wire a considerable amount of money for a payment and won't verify the wire instructions. With all the wire frauds and fraud out in this world, your bank should not allow wires if you don't even have a wire room you can send us to, to verify emailed instructions. If you need to send funds, I wouldn't do it to or from this bank! I would not recommend as they are not willing to verify wire instructions that you received by email; you would think that you would want to protect our mutual clients' funds with all the fraud in this world. I needed to verify that the emailed instructions we received are valid.

I have been banking with Firstrust since I was 16. I never needed their help until I wanted to to…read moredo renovations on my home and take out a line of credit. I shopped multiple banks and this bank gave me the best rate and the process was so simple! Every time I go into to the bank they ask how the process is going and are always so nice! Megan is great and so easy to work with! They are loyal to their customers and I will never leave for that reason!

Went to Royersford Harleysville Bank this afternoon. Needed some help with older statements, Kelly…read moreand Rachel were both so very helpful.

This is a really great bank and a great location. Always have adequate staff and offer great…read moreservice. I enjoy visiting this location/ I recommend this location for personal and business banking.

They completely revamped this bank location, it is absolutely beautiful inside! The parking lot is…read morea little tough to navigate (since it is always so crowded and people constantly driving by). The employees are super friendly and willing to help.

Citizens Bank is just an ordinary, run of the mill bank. You'd never know they were part of the…read moreglobal financial institution RBS from how ordinary a bank it is. I generally have very little reason to come inside here, because between online banking and ATMs there's really no reason to. I will say, however, that "people" make the difference when you need to. For example, there is one small business officer here who is a complete jerk; I'd never have anything to do with him. On the other hand, there is one teller who is both cheerful and competent; she's a delightful young lady. So when you average out zero stars and five stars, this is where you land up.