They sold personal information to a third party & my late Husband is getting mail for home warranty…read moreOF my Post Office Box, each one being a Final Notice but it never is final, only his death is final. Hope you enjoy your money. - Back in 2021 they did get us a mortgage but any one can. There's no address on these adds or I would have contacted them directly.

Met with Mark Thomas today to talk about numbers for buying a new home. He was knowledgeable, not…read morepushy, understanding, and made me some coffee. My wife and I are still on the fence about the prospect of moving, but if we were we would love to work with Mark. We were recommend to him from realtor Barry Brizes he works with Howard Hanna also a top notch guy to deal with.

My wife and I recently used Third Federal Savings & Loan to purchase our first home, and are so…read moreglad that we did. Our Loan Officer, Crystal, was beyond friendly and helpful throughout the whole process from pre-approval to closing. She was on top of everything, replying promptly to all calls and emails and answering all questions we had accurately, explaining anything we didn't understand in a way we could easily understand. Their paperwork was simple and very clearly showed all of the pertinent facts. With a 60 day rate lock and low closing cost options that are exactly as advertised, I would recommend Third Federal and Crystal to anyone.

From the owner: Strong. Stable. Safe. Since 1938…read more Our values make all the difference. We're Strong, Stable and Safe.We're Third Federal Savings and Loan. We're known for giving our customers the lowest rates on loans and the highest rates on savings. We believe in putting our customers first and creating value for the communities we serve.As a conscientious lender, we simply believe that taking care of people, and putting them in the best position to achieve their dreams, is the best way for us to take care of our business. Without loyal customers, we wouldn't be the lending leader that we are today. That's why our customers will always be our first priority. We have a history of doing things the right way.Third Federal Savings and Loan was founded in 1938 with a simple mission: help our customers live better by offering low-interest mortgages, high-interest savings accounts and personal service that makes everyone who walks through our doors feel like family.To be a real value to our customers, our shareholders, the communities we serve, and our associates, we base everything we do on four guiding principles: concern for others, trust, respect and a commitment to excellence. Now after more than 75 years, we still work hard to make sure these principles show in everything we do. From our financial strategies, to our products and services, even to the way we answer the phone.

We went to Valerie at first due to positive reviews for loan and real estate pro's in our area. We…read moreneeded to get a pre approval before we began shopping for home. Valerie kept great communication with us throughout, allowed me to ask all kinds of annoying questions, and remained very supportive and informative throughout the process. We were very impressed with her and with her team throughout the entire process - from pre-approval all the way through our first mortgage payment.

We have used Valerie and Fairway Mortgage twice now and she made the process so easy and efficient…read more There was never a point in the process when we didn't know what was going on. If we ever had questions, it was easy to contact her and she would give us answers almost immediately. I highly recommend using Valerie and Fairway mortgage.

I went through drive-thru here. I have never actually been inside the bank, but the people in…read moredrive thru have always been friendly and helpful. Answer a quick question, perform a quick task. I usually just need a check cashed or a quick deposit. Nothing too over the top and they have been good about it all.

Wow, how does one begin a confusing, frustrating and cheap story like this? Usually situations such…read moreas mine involve alcohol , a bad date, and getting arrested- although non of these things happened I can honestly say I do feel like I've been robbed. I have been a Chase customer for over eight years and have never, ever had an issue with this specific branch until the beginning of this month. Had I known that November is national "I'm a moron" month I would've opted out for hibernation until 2014 hits. So, recently I got married and had received a number of checks mad out to both my husband and I. I have yet to change my last name , my husband does not have an account with Chase- so I went in before hand and asked what their policy is on cashing or depositing checks with both our names on it. I was told that we both needed to sign the back of each check (which makes sense), however due to my own ignorance; I didn't realize that signing the back of a check is similar to that of signing over your life savings. I had originally received two $300.00 checks from my immediate family members along with a few others. When I went to cash them & was given my money, I thought the amount should have been more. When I questioned the teller (Andrew and Andy...should be "A" for a**hole!) , he assured me that I was wrong & that I had only provided him with one check in the amount of $300.00. I thought to myself that I probably misplaced it or accidentally lost it & went home to search. With no success & the concern that someone might have found my check & possibly cashed it, I emailed my family & explained that I knew for sure one of their checks was missing but wasn't sure which family member and requested they check their statements. I then learned that it was the check my parents wrote & had my mom place a stop payment on it. She then wrote me a new check for the same amount. I was just about to go back to the bank & cash it but received a not very informative letter in the mail with a photocopy of the original check. Stating that I was being fined a $12.00 cancellation fee & was only getting $200.00 of my $300.00! Naturally, I was like wtf! Where's the rest of my $88.00 & why am I being charged a cancellation fee? I went back the next day & the staff swore up & down that I never had two $300.00 checks & then had my mom write me another check for the same amount. When I went to the bank, they explained to me that I received a live check but could not figure out why the amount that was clearly written ($300.00) was different from that of which I received days ago. Apparently, know body understood this & I had to wait over 30 minutes to get a sketchy answer. Although Harold waived my $12.00 cancellation fee ; the only explanation he gave me was that the machine that reads the check misread the info and thought it was for $200.00 only. Now, I realize mistakes happen but what didn't make sense to me was that I used to be a teller & if something like this happened my drawer would have been short & I would've been written up. But whatever, the bank owes me another $100.00 is how I took it. I was mistaken & told that my mom owes me another $100.00 not Chase. This still didn't make sense to me nor her but I decided to give my parents both the checks back and waited for them to speak with their bank. My parents bank then charged them a $20.00 cancellation fee and said Chase screwed up & owes me $300.00. When my mom called & explained this we had both lost our patients. I then checked my statement online and saw that my checking account was missing $200.00!!! I didn't with drawl that money, I cashed my checks! Furious I went to the bank again (for the 4/5th time this week) & inquired. The smirk mouthed jerk teller who originally "helped" me was standing right next to the teller that was trying to assist me- he never once said 'I'm sorry, I screwed up and apologize for any inconvenience,"etc...nothing! I'll admit the female teller who was trying to explain this to me was so nice & I felt horrible because I had to keep asking her to repeat herself. I just couldn't wrap my head around all this. She informed me that because of the stop payment, my parents account was never touched & therefore no money was taken from them. I was debuted $200.00 because "Chase needed the money from somewhere & it would all wash out". So, I am now screwed out of $200.00 - thanks Chase for provided such great customer service!