Things are not going well. After Travis the store manager…read moreleft things are just not the same. The bathrooms are dirty every time I use them when I'm shopping at the store. The new store manager talk to people very rough but not sure he see it specially on the phone and come across RUDE and UNPROFESSIONAL. We really like this Petsmart. Always a good selection, great service from some of them. But now my biggest beef is prices are getting out of hand. Our dog food of choice four years ago was $49 for 50 pounds. Over the last three years we've seen the price rise up to 100 dollars for less product. Today, same dog food brand is $90 for 30 pound bag. Same sized bag, just less in it. Know this is a bigger issue, but enough is enough. I change the diet of my dogs for more organic so will not be using Petsmart anymore.

Today I brought my 18-year-old Pomeranian to the groomer, and what happened was unacceptable,…read moreunprofessional, and honestly heartbreaking. My dog is extremely small, fragile, and senior, so she requires gentle handling and extra caution. Instead, she was put in harm's way by her groomer, Ronnie F. Ronnie called me to say that my dog had "slipped out of the leash" and fallen to the floor, hitting her hip. She delivered this news without any apology, without urgency, and without the slightest concern for my dog's well-being. Her tone was cold and dismissive, as if she was inconvenienced by the accident not responsible for it. A groomer's FIRST responsibility is to ensure the animal is properly secured before picking up any tools. Especially with an elderly dog, safety should be the top priority. The fact that my dog fell at all shows clear negligence. But what disturbed me even more was the groomer's attitude afterward. When I arrived, Ronnie continued speaking to me with a nonchalant, irritated tone--like she was the victim in the situation instead of the person who caused it. She still never apologized. Instead, she raised her voice, said she "needed to go to the back," and walked away as if she could not be bothered with the very real possibility that she had injured a senior dog. I was polite to her the entire time, yet she acted as if she was being attacked, even though all I wanted was an explanation and reassurance that my dog was okay. My aunt asked how a secured dog could fall, and Ronnie's response was, "When they're this old, it could happen." That statement alone shows a complete lack of accountability. Age is not an excuse for negligence. What happened today makes me seriously question how many other animals have been treated this way. Mistakes may happen, but a lack of empathy, a lack of responsibility, and a complete failure to show basic professionalism is unacceptable especially in a job that involves vulnerable pets. My dog could have been seriously injured, and instead of compassion, we were met with attitude. That is not the kind of person who should be working with animals.

After searching a LONG time for a groomer that my dog & I both love, we found our new home! Today…read moreRegina groomed my Charlie for the first time and I couldn't be happier with the results. He came back happy & his usual overly excited self too. She went above and beyond for my boy! I can't recommend them enough.

I have been taking my Misty to PetSmart for grooming since we got her at 8 weeks old. Today I was…read morelivid and infuriated when I received a call one hour after dropping her off. The call was to tell me that Misty was ready to be picked up. I could not believe my ears. I had bathed her prior to dropping her off because she smelled like a dog but I didn't think it would expedite a 3.5 hour grooming process. Little did I know what I was going to walk into when I got there. She claimed that she had given my dog another bath and she was still too matted to comb her beard. Guess it was just easier to shave her face down, so she did. Never called and consulted the owner, that would have been me. She didnt bother combing hour her legs either they are just as full as ever she looks like a Bichon and not a miniature schnauzer, she only cut her back and left her skirt and we never do that in the summer because she gets too hot. So, she just did whatever she he wanted to do and this was her only customer. Well now I know why NIKKI only had one customer today. Since she only had the one it looks like she could have taken the necessary time to come out my Misty's beard instead of cutting in all the way off. At this point if I could give it a thumbs down I would, the only saving grace from the visit was Chris the Assistant General Manager who told me I wouldn't have to pay for this monstrosity of a cut and he would that he talk store manager. I hope they o Provide her with the necessary tools she needs to do her job properly. Because this, is unacceptable, these are our babies and you don't get to do whatever you want to do to them. You have to ask permission and if we would be okay with your suggestion before you do something. THIS IS NOT OKAY..

if I could give this zero stars I would. Me and my grandmother went to take our little poodle to…read morethe groomer, expecting just to get him cleaned up a little bit and cut the hair out of his eyes when they gave him back they gave him back with nothing we had requested. My grandma had asked for them to just clean up his eyes and just cut him a little bit we came back with our dog with barely any hair if I could give zero stars I would, and if I could call these people retarded

Cashier had the nastiest attitude towards me definitely not good for business. Did not get her name…read morebut it was around 12:30 whatever cashier was there at that time mean old lady. she should be happy.

Woah. HUGE selection of bird everything! Seed, feed, suet, worms, houses, baths... I wanted a good…read moreset up for my backyard and left with exactly that and more. I'll definitely be back. So much good stuff to choose from and the lady working helped explain everything. I had a bunch of questions too cause I'm new to it all. Def recommend!

Very cute store and very helpful and friendly staff. Lots of selection of seed, feeders, bird…read morebaths. I do wish they had bulk seed, but not a big issue.

I come here regularly to get my dog Mötley's nails trimmed. He's a very scared, timid rescue dog…read moreand he LOVES it here. He's scared when we go in, but once he sees the staff he gets very excited. Especially when he sees the young man that works behind the desk! they take really good care of my anxious boy (he doesn't let me trim his nails at home but he lets them trim them).

Dog Oasis is an unprofessional and dishonest organization. They constantly over charge add on fees…read morethat are not explained up front. Dogs come home sick and uncared for. When you call, you cannot get an answer and it often takes 4-5 messages to receive a call back, even though they say "Feel free to call and check on them." Then, they are extremely rude and argumentative. They are scamming people out of money hoping it goes unnoticed. If you look up reviews, you will see MANY complaints about this. When you question the price difference from what you were quoted, the owner (VERY MEAN LADY) will scream at you and go get her large son to come out and intimidate/threaten you - he and several others there are quite visibly HIGH on pot while working. The lady is pure evil and I will tell everyone I know to avoid this establishment. They needs to be investigated. They are dishonest and running a scam operation. They also tack on fees that show up a few days after you pay by card. Again, when you call to discuss, they don't answer or yell at you. PLEASE do NOT take your pets to this place! We thought they were wonderful at first, even after reading bad reviews. But, after a few trips we learned what others had warned about. The lady owner literally YELLED at my husband and told him not to come back and she would not change the amount to what ELI quoted us 3 times! She also said "Leave a bad review, I could care less about bad reviews." She blamed everything on ELI (front desk person) and then blamed us for caring about our dogs and questioning the huge price difference. People, I beg you to find another kennel for your fur babies. This place is NOT what is seems. I should have gone with my gut instinct when they refused to give us a tour and when the price was misquoted the first few times. They do not care about your dogs. It's just about money. Don't take my word for it or the word of those "fake" reviews or family friends. Go research and pull all the old reviews. Like she yelled at my husband, "I don't care about **** bad reviews, no one will believe them."

I have used them many times and been happy. I wasn't sure when my appointment was this week so I…read morecalled and emailed with no response. I got an automated text with date and time. I showed up at that time and the shop was closed. Again I called and left a message and have not heard back. Not sure what's going on but they are not reliable. Maybe they closed? Don't wait months for an appointment when they don't even show up.

I wish I could give them more stars! I'm new to the area and My Puppy Parlor came highly…read morerecommended and they did not disappoint! My fur baby looked and smelled amazing, and his cut was absolutely perfect! You can tell there's a lotta love in this place and I was just fine leaving my boy in their hands. We will be back. Thanks Devin & team for a wonderful experience! UPDATE Took my pup again and Felicia gave him the BEST haircut he's ever had!! She's awesome!

Excellent staff, very kind and compassionate with my dog. My dog needed a veterinarian that could…read morepull his tooth out.

I have been bringing my animals to Companion since the mid 90s. The team is always friendly and…read morevery knowledgeable. Dr Ergen and Dr Miller are wonderful! I will be moving an hour away in the next year. I will probably drive the hour to continue bringing my pets to them. I cannot imagine going anywhere else.

I had been by this spot several times, but over thought the parking. I was volunteering with Agape…read moreand they let them use the back room. Tons of gifts and treats for your doggo. The spot out back is excellent for doggos to stretch their legs. And the boarding area looks safe and secure.

Maybe you all should post that you are not able to accept new s into day care. I spent 30 minutes…read morefiling out the application just to be sold the walking services and told they would start responding to inquires September 30th...after multiple attempts I was finally told today, they aren't sure when they'll be taking in new dogs. Don't waste your time filling out the applications until they can at least inform people in a timely manner or upfront. Lolllll it took her 17 days to respond to my review...it just shows how slow they respond and don't care....

***updated 2020***…read more I'm not sure what has changed about GAH, but my compliments to the docs and staff. They seem completely dedicated to the new fear-free initiatives and I'm beyond impressed with the turnaround. I've had two amazing experiences in a row and I'm in awe. Even throughout the difficulties of COVID precaution, they've been wonderful. Thank you all so much!

Goodlettsville Animal Hospital Your company is the absolute…read moreworst! I brought in my dogs who having been seeing your doctors and lodging at your facility since 2023. The absolute rudeness of your female receptionist (not Tiffany) and female intake handler! They were horrible! My dog, terrified but on trazodone (that hadn't quite kicked in), barked. Instead of trying to soothe, offer kindness or give a treat, you turned BOTH of my dogs away from their lodging reservation. If they were ill, would your staffers still behave with such abrupt rudeness?! Ever since your vet clinic was bought out, your prices have increased and your staff have become increasing awful! I will never recommend your establishment to anyone and will make certain to blast your company on every social media site.

I feel incredibly fortunate to have found Full Circle Canine…read more I found Kevin while desperately searching for somewhere to board my dog Rambo, who is dog-reactive, sometimes human-reactive, and had been recently *very politely* banned from his previous boarding facility. From our first phone call, I could tell how passionate and knowledgeable Kevin was. I scheduled a free introductory meeting for the next day, and he immediately jumped into strategies to help Rambo. I was struck by how generous he was with his time and knowledge. I hadn't even paid him anything, and I already felt like I had the tools to help Rambo improve. I'd been feeling discouraged and frustrated with Rambo for a long time. Seeing Rambo interact in such a friendly way with Kevin and hearing Kevin tell me he was a good dog gave me hope I didn't realize I'd been missing. Before that it had just felt like Rambo would always be scared, unpredictable, and randomly aggressive around other people. The training session we did after that was incredible and my husband and I walked away with a much better understanding of our dogs and how to interact with them. Kevin has completely changed how I feel about Rambo, and we can't wait to continue working with him and both our dogs. Thank you Kevin!!

The Full Circle team completely changed our life. We rescued a five pound dog last year who…read morerequires more training and support than we were used to. The Full Circle team came in and trained US to be better dog parents and gave us ways to ensure we were giving our puppy the best possible life. We also have used them for boarding and our pup loves it. They always send pictures and videos. I would trust them with ANYTHING! I truly don't know where we would be without Full Circle. It brings tears to my eyes to think of how wonderful they are to us and our dog. If you are looking for a dog trainer, look no further. They are the best of the best!!