I come to this TJ Maxx about once a week or every other week, so at this point I feel like a…read moreregular. Every visit has been a positive experience. The staff is consistently friendly, welcoming, and helpful whenever I have questions or need an item put on hold. One thing I especially appreciate is how kind everyone is, including the security guards. The two usual security guards are always so sweet and have even grabbed my cart for me or put it away when I'm heading out. Small gestures like that really make a difference and make the store feel welcoming. Sometimes I'll take my dog in because we just come from the dog park and I don't want to leave him in the car and their always so sweet to him and I let him pick out a toy because he loves the toys here. Compared to some other TJ Maxx locations that can feel disorganized, slow to restock, or less friendly, this location stands out. The store feels safe, well maintained, and has a genuinely positive atmosphere. Everyone always smiles back and seems happy to help. This is easily my favorite TJ Maxx in the area, and I always enjoy shopping here. I never leave empty handed here because the restocks are too good!!

This TjMaxx is the best location in the northern area. The selection is vast. They are always…read morestocked up on what I need. These days it's workout gear, baby items and skin care. Wow, their skin care is such a great value and wide selection of what you need. It is much cheaper than going to your Sephora or Ulta. The kitchen section is always stocked up with fun essentials. Their customer service is great and so helpful. There are hardly ever any lines. The parking lot does have tight tight spots.

Four fitting rooms -not managed by staff, you have to knock to know if in use. Lots of options…read moreattire wise. Three full round racks of jeans (that's what I was looking for) plus some on the end of a few square racks. Sizes aren't easily identified so you have go through them all to find what you want. At a glance around, the racks are labeled and things are color coded. Staff wasn't overly friendly, but perhaps they were tired as it's the day before a holiday. Overall a successful trip and will return if I need a cheap item! The jeans I got were $6.61! Yay! Also they're only open weekdays so that's a thing to work around.

Since my last review, things at this store have gotten worse. On a lot of levels. There are tons of…read morepeople who full on run, sprint and power walk (which is not walking) upon the doors opening each morning at 9am sharp. The managers say to everyone "please do not run, walk only, be kind to others, blah blah blah" yet the stand there at the door and the registers and let them do what thy just loudly asked them NOT to do. I don't understand how anyone runs in this establishment. There are no emergency situations like earthquakes, power outages or fires that warrant running at any time of being in the store. People are going to get hurt! One of these people is a young college child, his name is John. He runs every day to get to the piles of music cd's on the shelves so he can find the high dollar ones to re-sell on ebay and amazon. He used to be a high school track star and has almost twice fallen down taking a corner too sharp. Yet the managers don't say a word to him to slow down, or kick him out for 5 or 7 days like they do to others in the store who constantly are always pushing, shoving others, or being rude and obnoxious. This young child John, 2 days ago as I went to grab some cd's came right across my whole hand and knocked them out of my hand and tried to pick them up as if to steal them from me! I told him to back off and if he ever touches me again that I would put him on the ground as self defense. He rudely badmouthed me and told me "too bad so sad". The very next day, he did it again but this time he tried to take the 4 cd's I had just grabbed to look at right out of my hands! I bit my tongue, but on my way out I pulled aside one of the managers who I thought would listen and try to do something about. He told me the next day (today) there would be a manager at the front door to confront and talk to him as he entered as well as another manager in the back to make sure he wasn't bothering others. Well neither thing happened and this knucklehead just sprinted in the store again and right by the manager 5 feet from the cd's and she didn't say anything to him or the others who were on a full on running sprint marathon to pick the aisles clean of the new items put out overnight. Korenna and Ingrid are the only female managers at this store. Barry, Nate, Joe and Joel are the male managers. Joe is quite honestly the only one who listens to customer complaints and sticks to what he says. This review along with another letter is going to be written to the LDS Mormon President as well as the Washington State Labor & Industries department.

They have a decent selection of each category of items - if you can refrain from looking down at…read morethe floor riddled with stains. Would it be that hard to get a new floor? Maybe laminate? The greeter at the door was nice and helpful and then I only saw one store associate on the floor the entire rest of the time I was here. I had previously been once before to look for winter coats a decade ago. The store seems about in the same shape as it was then. The racks/aisles could use a reorg and if there were employees floating around the store maybe there wouldn't be so many items on the floor or in the wrong place. The fitting rooms are currently closed and there is exactly one bench in the corner by the womens' fitting room area if you find shoes you want to try on. There's not a lot of rhyme or reason to the layout of the store so you just kind of have to go down every aisle and see what there is to see. I found lots of little treasures, including the best swim stuff for my friend's kiddo. This location is pretty much on par with an average Ross store with what looks like overstock from things that may have first gone to TJMaxx. Prices are low so it's a real treasure hunt. Warning, if there are heavy steppers at the vintage store on the second floor it is really annoying to be shopping in Burlington - think of the worst neighbors you could possibly have above you and that's what you'll hear..from the sounds of it they have hardwood floors, not carpet - Burlington should follow their lead!

I was mistreated by the security guard. I could not find what I wanted. I didn't see any other…read moreemployees, so I asked the security guard if there was someone that could help me. She said there was not. Surprised by the lack of proper attitude towards a customer, I asked again. She said, "They have their jobs to do". I told her that I will buy my shoes elsewhere. She said, "That's fine." The customer is not always right at Burlington. The customer is not even welcome.

Stopped in a couple weeks ago to pick up a new suit and attempt to match a new pair of dress pants…read morewith an older suit jacket. The staff were very helpful, researched the old suit jacket and was able to order the pants (on clearance) to the store for alterations. Next was the new suit. Being 6'4", this could be a challenge. Ended up trying on half a dozen suits. Had to order the coat but had the pants. Returned a week later for alteration measurements. 2 weeks later, a new suit and a new pair of dress pants. And the price was reasonable. All together, 4 really competent staff helped out.

Amazing customer service. I've been working with Steven with a few suits alternation. He provided…read moremany options and combos for my upcoming events. Friendly efficient.

This business is located in the Kitsap Mall. I met with the business owner about a short design I…read moreneeded! I brought in my own shirt and within 30 minutes the design was on my shirt! He was my super hero for the day! Great customer service! I would definitely recommend this business!

Needed some shirts done in a short period of time. Sent out several Yelp requests and these guys…read morewere the only ones that could meet the deadline of three days (15 shirts). Pricing was higher than I would pay if I had more time. Like anything, you end up paying for the convenience of getting something quickly. But the work was good, and we even had to add one shirt the next day and that was no problem. You will pay for it, but these guys do good work quickly.

This store is a joy to shop in. Not sure if it was because it was still early in the day when I…read morewent about half hour after it opened on a weekday. Everything was well organized and neatly laid out. It was well stocked with no empty or messy shelves. The line to pay was long but it moved fast. It was a very pleasant experience over all. I'll come here again to shop. Plenty of parking spaces in the lot. Hampton Inn is right next door.

I love this place. I have the best clothing and shoes and jewelry and I got some perfume too, but…read moremost of all I love the fact that they're absolutely clean organized and I can find the things that I want and need right away. The other thing that I admired is my cashier same as Connor whoever hired him you got a good one there he was pleasant he said please he said thank you and he said have a good day, but most of all he had a beautiful smile and he knew his job, thank you for all your hard work Connor I hope your boss kiss you the best race ever because you deserve it. You made me feel at home and made me feel like I was going to have a wonderful day, thank you, Noyack for all you do, and we'll see you soon. You get five stars from me and lots of love that referral Lady.

wonderful experience could not have better. so much knowledge and products learned so much. Can't…read morewait to come back.

about a month ago I bought some boots at WW. The assistant, Pua, was wonderful, helping me find the…read moreright boot and encouraging me to take my time. The result is a great pair of boots. thank you WW!!

Great service. My husband and I used Trillium for tailoring needed for wedding attire. Highly…read morerecommend!

Beautiful job on my sons custom tailored suit. Very professional and detailed. High end quality and…read more100% satisfied.