Oil change place said my radiator fluid was due for a change. But a radiator is IMHO important and…read moreshould be taken care of by specialists. I went to Western Auto radiator for service and glad I did. It did not cost me more for a flush than was quoted by the oil change place. I had them do thermostat too and my old car was done right. Very happy. They took extra care of me. When the work was done, the boss/owner put my car on a OBD2 scanner providing me a very helpful evaluation and advice that will keep my old car on the road. Happy to find Western Auto Care. Good people.

So, I have a mixed story, if you have the time to read. The first person who helped me the first…read morefew times I went seemed amazing. He seemed like a really nice person, actually cared about me. He had run some tests just trying to diagnose my overheating issue with my car. I thought he was being really nice because he hadn't charged me anything, because he hadn't found the real cause yet. He even spent all this time trying to drive it around to recreate the issue (it stopped overheating when I brought it in of course). I would give a 5-star rating for that person individually. I don't remember his name, but he told me about how he has flown helicopters. Then there was the other guy who helped when I voluntarily brought it back. He charged me just over $100 for the previous work (even though I wasn't told about that and like I said, I had voluntarily returned so I wouldn't have been charged if I hadn't come back). I wouldn't have necessarily minded paying for the test that they ran, but I'm used to the treatment where they say "we plan to do this and it costs $x, do you want us to do that?". I am not used to the, we'll do something without asking for your approval, make it seem like we're not charging you, then suddenly spring a price on you when you decide to come back. Furthermore, his receipt was basically just a handwritten, vague note that I couldn't use at another shop because it didn't say specifically what test they ran. That seemed very unprofessional. So, I would give a 1-star rating to the person who helped me the second time and he, specifically, is the reason I left and went to Brake Time Bob instead, because I can trust him and he doesn't pull that crap on me. So, I'm not really sure how good of service they provide since I went elsewhere to fix my car (ended up being a blown head gasket). I don't know if it was like the first guy was bending the rules to be nice and the second guy was just following normal policy, but they need to be consistent about the way they treat you and charge you for services. If you go there, I would say, make them promise they won't do anything without telling you the price first.

These guys were so accommodating, professional, friendly and helped me out in a dire situation. I…read morewas worried I was going to have to pay more to get my roters replaced, and was very apprehensive finding an auto shop that wouldn't over charge me. They found the real issue, and were accurate about what was needed to be done. They switched out my breaks in a super timely manner, and the prices were better compared to other quotes I received. I can't thank these guys enough for helping me when I needed it! Highly recommend.

Beware--poor follow-through. The technician came on time, but couldn't diagnose the problem. The…read moretech said he had to leave for another call but had talked to his boss, who would be doing some research. The tech promised to call back later that day. It's been a week, and I haven't heard anything. I am going to take my vehicle to my regular shop even though there's a long wait. After posting the above review, I got a call from Darin. Evidently, the tech told him the job was completed. There were other problems with the tech and the tech had been fired before I posted the review.

I came here for the first time today to get my AC looked at along with an oil change. I was really…read moreimpressed with my visit. Transparent staff, clean lobby and great service!!! Extremely fair pricing for my Subaru. This will be my go to place.

Yet another excellent experience with Jones Car Care. Ive taken each of my vehicles there for many…read moreyears. Smart and thorough, great service. I recommend them often. I won't go anyplace else!

They did my transmission . I was so scared but they took care of me for a great price . The have…read moredone my emissions and I can pay my taxes they all in one stop . I can ask them questions and the explain it how I can understand . They are fair with their prices . I love to good there because I feel safe knowing they have my best interests in hand . 1000 percent recommendation.

Great, family run business. This is old school mechanics. They will BS with you and make jokes,…read moresome land some go over. If you want fair priced mechanic then take your vehicle to them. They will take care of you. They can also do accessories and wheels and tires. Just ask them.

Supplied shop with new lower ball joint bolts in box with note to use them with thread locker…read more Talked to desk girl more than once about supplied hardware and that it was critical to use new bolts. My wife mentioned it when dropping off the vehicle, too. After about four directives to use the hardware, they did not, and RE USED old STRETCH bolts on new lower ball joints. This is an extreme safety concern. No self respecting technician would do this, let alone a trained one. Where is the communication between whoever is talking on the phone and doing the work??? Why is a technician that clearly does not care at best and lacks training at worst even being employed? We had one simple request, and it was on a note discussed more than a few times Your life is in danger by using this business. Re using lower ball joint hardware is a commonly known trade faux pas, a big fat F U to the customer and absolute disregard for human life, and especially on a 4x4 vehicle. Hopefully I can get my $90 in hardware back because they didn't even have the decency to leave it in the vehicle after not using it. Will bet money without thinking that the re used bolts aren't even torqued to spec, because the lug nuts were WAY over torqued. Just realized y'all re used the castle nuts too even though new ones came in the box ‍ what in the world?? UPDATE: representative for whoever Trav is assured me these "kits" come with the hardware they need and re using bolts is fine. I literally provided the entire OEM "kit" and specifically requested these new provided bolts be installed. I will bring any master tech to your poorly ran business table to kindly explain why re using lower ball joint bolts is a BAD idea in regular practice, but especially on a 4x4 vehicle. There is no good reason to not install them whatsoever, and to attempt to justify the opposite after being asked to install them more than once... ????? They actually dig their heels in on this. Incredible UPDATE: wheel lug nuts torqued unevenly between 80 and 130 ft lbs rather than factory spec 85ft lb. Had to jump on lug wrench for most. Good way to warp brake disc hubs and drums guys UPDATE: They gave us 8 of the 10 new bolts back (gave them 10 in a new unopened bag even though only 8 required), yet there are no new bolts on the vehicle. This is seeming like more than incompetence. LBJ bolts required more than 80 ft lbs to remove after their work, exactly as expected. If you're reading positive reviews about this place second guess them and the authenticity of who's writing them wholeheartedly. I am not a complainer by nature but this is more than unacceptable service. My family's life in danger and probably others; most people would probably never know the difference without having some knowledge or investigating. AVOID this shop like your life depends on it because it might. Also watch out for the petty theft, because maybe they're mad at their workload, or a customer for writing a note that may insult their intelligence if they have a weak ego... nobody will ever know here. They also decided to keep an entire bottle of supplied thread locker they didn't use. UPDATE: Had two front tires put on by actual professionals. Found abs sensor bolt was snapped from attempting to remove for LBJ replacement. I unscrewed the broken piece with my hand. All you had to do was replace the 10mm bolt. Explains why the abs was activating just before coming to a stop - the sensor was all loose with loose zip ties around the wire and knuckle. It seems the "technician" realized he didn't even have to remove it in the first place and the other side sensor bolt appears to be untouched. Do the "technicians" do test drives after their incompetent work is complete? Owner has not attempted to reach out. Nobody takes responsibility for anything. UPDATE: more than 3 photos don't seem to upload, but my brand new upper control arm ball joint nuts are all marred up, as if a monkey wrench or vice grips were used on them..... No reason to loosen or remove that do to the LBJ or tie rods guys. Whoever worked on this vehicle was both negligent, possibly intentionally, and did not have a single solitary clue. It would be nice to ever hear back from anybody about anything. I have worked in and been a patron of this industry for a very long time, and I have never seen or dealt with such unprofessionalism and incompetence in my entire life. It is truly representative of a lost generation of bro workers and people that have zero regard for others, or what is right. Management doesn't seem to exist. See photo for green (oem supplied) bolts. The reason we replace lower ball joint bolts is because less than 100% integrity (or 70% in this case) after more than one use (cycle) is unacceptable for this life/death part. If anybody doesn't know, if the lower ball joint or it's hardware fails, your front wheel ejects from the vehicle. Like this https://youtube.com/shorts/3-wk1CYv8JY?feature=share

I worked with Austin and Travis. After getting quoted $1,500 for tires from Les Schwab, they found…read moreme a similar quality tires for $800, plus they threw in an alignment for free. Great guys and appreciate their help. Great experience, start to finish.

Jose is Good experienced mechanic. First time I went there was over 15 years ago and I haven't…read moretaken my cars anywhere else Always upfront and honest about cost.. Over the years he's replaced engines and transmissions for me. Done power steering, alternator AC, water pumps and timing belts. Prices have always been reasonable. Cars include my Subaru and Honda.

DO NOT RECOMMEND! He fixed something not broken and was not apologetic or accommodating when…read morenotifying him. The problem/the broken item persists after spending over $200 to repair the unbroken item.

Always great service and a good price. They do the job quickly. Would recommend this place for…read moretires and oil changes.

Brought my car in for emissions. The lady behind the counter would rather talk about food than…read morework. Sat there for almost an hour after my car was done.

Cali native visiting in town and found myself at Les tire center for a flat repair. Loved the good…read moreold fashion approach meeting me at my car and the service was fantastic afterwards. When repair was completed I was hit with a loop, NO CHARGE,,,,what. I can tell you this would never happen in cali. Many Thanks to the Les crew in Layton.

Can't say enough good about this Les Schwab location! They replaced a valve stem on a 22.5" inside…read moredual on my large class A motorhome. It involved breaking the tire down to service it. No one else in the area wanted to touch it. Special shout out to Oscar for the quick and very professional job he did. Also, Jenifer at the front counter for taking the time to put a quote together for 6 new tires, which I don't need yet, but I will be sure to consider them in the future. Everyone I talked with there was super friendly and acted like they really apricated my business, which is way more than I can say for the other tire stores I contacted. Keep up the good work folks, I will be back!