2nd time having issues here now…read more I specifically requested an AC diagnostic and explained upfront that I had already replaced the compressor, had the system charged the day before, and that a full leak/pressure test had already been performed. Instead of moving forward with a true diagnostic, they repeated the exact same service (discharge and recharge) that had just been done, and then charged me $285 for it. In the end, I'm back to square one--still not knowing what's wrong with my AC, but now out the money for a redundant service I did not need. To make it worse, I was told I'd need to pay even more for a diagnostic... which is what I had asked for in the first place. Very frustrating and disappointing experience. Be careful coming here for service and make sure they're clear on what you're requesting, or you may end up paying twice without answers. Always ask for Donny. He is awesome! He wasn't available when this happened.

We have used Lynn Wood Service Center for years and have always been happy. This past month I…read moreneeded my headlights changed (both had burned out) so I could head out of state. They fit me in and got me out the door quickly. The service technicians were friendly and helpful. Lynn Wood Auto is a great value for your money. I would definitely recommend them!

This guy is the Bees Knees he was so helpful, and when I brought my Ford Ranger back because of…read moreanother issue he thought might come up with my clutch he had given me an estimate and kept to that dollar amount. Very friendly, respectful and true to his word. Thank you so much Miguel and Team.!! It is hard for a woman to find an honest Mechanic that wont add on additional expenses!! Michaela Roberts

Don't make an appointment. It is useless and so is Miguel at the front counter. Made an appointment…read morea day in advance, show up 10 minutes early and guy claims I don't have an appointment nor is he able to take me in. I showed him the email with proof that I made an appointment and he keeps scrolling through his computer looking for an email. I don't understand what's the point of having a scheduling system if they can't follow it.

Had my 60,000 maintenance done on my Toyota Sienna. They had my car 3 days and did a complete…read morecheckup. Shadetree Auto came highly recommended to me and I'm glad because I had no idea where to go. All the employees were friendly and gladly answered all my questions. I believe they did an excellent job with my car. They gave me a complete invoice on what they did and the cost for each item taken care of. I am very pleased with the service I got.

We are traveling through the area (staying two nights in Layton) on a family road trip. In our way…read morehere late afternoon yesterday, about 30 miles south of here, we heard a tapping/clicking noise coming from the front right tire area. Before we could pull off, we then heard a giant clunk and noise quieted down but didn't stop. Pulled over and found a giant hole in the front right fender (plastic directly in front of the tire). Found a local mechanic that was still open. He zip-tied things down (I mistakenly thought he only used one...) in a few minutes. There was a language barrier so I wanted to make sure I had it checked out by a highly reputable shop after we got into Layton. Found Shadetree and Ryan helped us out, inspecting the work. Said everything is good to go until we get home (about 1500 miles from now), even with potential rain. "Best possible outcome" he said and wouldn't accept any payment for his time down on the ground and talking with me. Wouldn't even accept beer money for his crew. Thank you, Ryan! The peace of mind you've given me and my family while on our vacation is so incredibly valuable.

Ernie and his team have helped me and my family so much for my entire life. More than 15 years of…read morehonest, amazing service for a great price. Business like this are rare, The team genuinely cares about it's customers. I don't trust anyplace else with my car. 10/10 would highly recommend

These guys suck! They are extremely dishonest, upsell for everything, and overcharge for routine…read moreservices. Ignore these phony positive reviews. Do not bring your vehicle here!!!! I took my wife's van in for a simple a/c check-up and a problem with the passenger door. Kept the car for 2 days. Cost over $500 for the a/c which was low on freon. Quite high. They quoted my another $1500 for a/c regulators which I declined. He wanted to charge me $150 to look at the door which I also declined. He stated that the door repair would probably be around $1500 also for a problem with the locking mechanism. Final bill was $668 for freon! He charged an extra $150 for the door that I never authorized. I then bought a part for the door ($18) and found another mechanic who fixed it for only $150. I am warning you... Don't USE THIS COMPANY!!!!

SCAMMERS!! Go anywhere else!…read more My van was shifting hard at the end of December. So I took it in for a free check. When I showed up I was told the "Free check" is actually $250. Which I could use this cost towards any repairs I may need. They told me that my transmission needed repairing. Which will take 3-4 business days. So I rented a car for those days. Those days turned into 4 weeks now! The owner is horrible at communicating. I had to call him every other day for the update on my van. Each time being told, just a couple more days.

We need our son's transmission done. We were on a time crunch. They worked us in and our son's car…read moreis good as new.

This was an extremely frustrating and unprofessional experience from start to finish…read more Our car was held overnight without anyone informing us. At no point did the shop proactively contact us -- we had to reach out every single time just to get basic updates. Even then, the information we were given did not match the actual timeline, and things repeatedly took longer than what we were told. To make matters worse, we were never notified when the car was finished. We only discovered it was done because we showed up in person, where it was found sitting in the parking lot. If we hadn't gone in ourselves, there's no telling how long it would have stayed there. We were also explicitly told we would receive a discount for the inconvenience, but when we checked out, no discount was applied and nothing was said about it. Between the lack of communication, misleading timelines, holding our vehicle overnight without consent or notice, and failing to honor what was promised, this shop showed a complete lack of professionalism and accountability. We paid a significant amount of money and received poor service in return. I will not be coming back and do not recommend this place to anyone.

Would not recommend this place to anybody. Had an appointment set up, came in on time dropped off…read morethe keys. He said it would be done within 2 to 3 hours came back three hours later and the car wasn't even touched. He tried to blame it on the technicians Like he was unaware, which is ridiculous. Had to takeoff work for this appointment, but they didn't seem to care. Very Unreliable business, who doesn't stand by their word. They didn't even give us a courtesy call to let us know. They were running behind a few hours. Beware of businesses who don't Give their customers common courtesy and respect.

They did a great job on a PPI (pre-purchase inspection). We didn't buy that vehicle because they…read morefound so many problems with it. Brought a 2nd car in to them for the PPI. Didn't find any major issues, just scheduled maintenance. We bought that car. The next day the check engine light came on. We went back and there was an issue that was missed because the previous owner cleared the codes (or had someone else do it). They made the repair in 15 minutes free of charge because they missed it. Great guys! Very helpful!

They seem really knowledgeable and educated. I don't live in town, but if I did this is the one I'd…read morebe loyal to. Also, was able to get advice for my car at home! 10/10 would recommend

These guys took the time to thoroughly diagnose my pick up and find out exactly what was wrong with…read moreit, everyone is the office was very communicative. Would highly recommend.

I am so thankful for these hero's. My car had the check engine light come on just as I was passing…read morethe freeway and I barely rolled into the gas station. By a gift from god that gas station had these mechanics on site. I told them what was going on and they immediately had a mechanic come run tests on my car. With me being stranded they graciously offered to do a quick fix for my car that would take just an hour. I feel so grateful that they were willing to help me out on a hot July afternoon. Working on a hot summer day with these awkward cars really gives me an appreciation for car mechanics. Thank you so so much for what you do!!

Been taking every car I ever owned here and always received excellent service and advice. Left Utah…read moretwice, moved to Seattle and Arizona and came back and this was always my spot when I came back. Now I live an hour away but still respect their advice when having car issues.

We were passing through on our vacation and were caught in a flooded highway and got throughly…read moreswamped and our truck went into limp mode we barely made it to our hotel and once we shut it off the truck was inoperable. We called Jarad and he got us in that afternoon. And we were back on the road by 4:00. Can't say enough good things about the crew over there!!! exceptional customer service from letting me know the status to getting us up and running in record time. THANKS TO YOU ALL

They refused to honor service on their own tires by saying they were too old and needed to be…read morereplaced. The tires were in great shape and were perfectly serviceable.

I recently had a minor accident and shredded my right, front tire. Had to have my car towed from…read moreOgden to Layton. Ended up buying a new set because one single new tire would cause an imbalance for the others that were more than two years old. Isaac was incredibly kind and helpful and he worked out the best deal for me. He made a stressful situation easier for me. This isn't my first rodeo with this location, so I'm glad to be a repeat customer. Trying to upload a review on Google, but for some reason, I'm unable to.