I'm a new customer with Mobility Credit Union and Vicky was a pleasure to work with. She made…read moreopening an account an easy process and provided great customer service! Marc helped me refinance my auto loan and had it completed quickly without any issues! The communication was seamless all the way around. I highly recommend them!

Vicki J. posted about an opportunity to refinance your car with Mobility, and I'm so happy she did…read more I was able to refinance and shave off my interest rate to lower my payments. Marc processed all my information with ease. The process was quick and easy and the interactions with both Vicki and Marc were very professional and friendly.

The car loan process was very quick and easy and everyone was very friendly! I was able to choose…read moreany location. They cut me a check for tax title tags where I was able to roll that cost into my loan. After I went to the tax assessor collector, I took my information to the bank and they cut the seller a check.

Great rates, flawed policies. In the 5+ years and numerous loans I've done with RBFCU, it always…read moretakes forever to get a loan completed. For example, I started an auto loan two days ago and finally got it completed this morning. I was told it womule take about 15 minutes for the check to be printed at my local branch. Well, 2 and a half hours later I'm sitting in an office in the branch waiting for someone to join a video conference to find out why the check isn't ready. so frustrating. The last car I sold to a guy and recommended RBFCU to him since it would simplify the transaction as my loan was with RBFCU. That trip took over fours and he had already been approved for the loan before going.

We love this bank in Prosper, Texas!! Very kind and helpful people! We've banked with them for…read moremany years and wouldn't bank anywhere else. We left a big bank for a more personal experience and we're so thankful we did!! : )

I had my account with First United for less than a year. They opened the account wrong so I had to…read morejump through hoops to get that corrected. Providing all the same documentation and completing the forms again just like when I opened the account. Now, months later they are wanting paperwork resigned because compliance demands it. If you want a competent bank that gets paperwork right then don't bank here.

I chose this bank because it's close by and i prefer smaller banks and i lucked out bc everyone…read morehere is SO kind. If you're looking for a new bank i highly recommend trying them out.

Amazing customer service and financial products that they offer. Better than traditional big banks…read moreby far

New problem....their app now declines checks deposited electronically. Deposited in the exact same…read moremanner as all previous checks that were approved. My last 3 checks have been rejected.

I really enjoy banking at the Corinth Branch. The manager Adrian has helped me out so much with my…read morebusiness. Everyone at this branch is really friendly, last week I arrived right when they were getting ready to close and they helped me out. I prefer working with a smaller bank.

So here we are 23 years with the same bank. I travel for a living and transfer money from my…read morepersonal account into my business account as needed. On this occasion I drove from Dallas to Houston. I had around $800 come out for rent earlier in the day where I keep my rv in Houston. I purchased fuel and that evening before going grocery shopping I checked my account on the app around 5pm. I had a couple of hundred dollars showing positive. I purchased my groceries went to my rv and had a nice dinner. The next day I open the app and my account is negative. I transfer money to bring it positive. Well a day later I have two over draft charges totaling $66 for the gas and groceries. I call the bank and ask to speak to my account manager. She begins to tell she won't refund the charges. I asked to speak to her supervisor a Ms Jones. I politely ask her to have Ms Jones call me. My new account manger calls with great news the can approve one of the over drafts to be removed. Linda Jones called and understood what the problem was. She refunded all my money. Good Job!

DO NOT USE THIS BANK!!!! I moved away and tried to close my…read moreaccount as they only have a few branches in north TX. I have seriously called dozens of times to get this closed out with no return call back. I have left messages repeatedly! Meanwhile, I am getting charged fees and autodrafts I was not able to stop were still going through and I was getting charged on them as well! I have been calling since JULY 2015 and this issue is still not handled as of today OCTOBER 27!!! I have even called the president Ray David, Jr. with no avail! All I get is to leave a message and someone will call me back. But THEY DO NOT CALL BACK!!! And charges just keep going up!!! So now, I am getting certified mail and collection notices! Yet STILL CAN NOT GET ON THE PHONE WITH ANYONE!! Maybe this is how they get their money?!?!? Who knows, but take it from me..... DO NOT USE THEM!!!

I have been a Point Bank customer for many years, and have several accounts at this bank…read more O er the past couple of years I have watched growing incompetence, inattention, and a ln attitude that is decidedly un-customer friendly. I am unable to get relatively simple questions answered, and the responses Info get from them essentially say, " Don't contact us, we will contact you." I am so over this horrid bank. If moving all my accounts wasn't so inconvenient, I'd have done it already. AND they keep sending me emails begging for my good reviews, so Point Bank, here you go.

I was with this bank because my fiancé has banked there for many years. I moved out here 5 yrs ago…read moreand thought going with a small town bank would be good! , I was totally surprised with the online banking, very confusing and slow. The people at POINT BANK in Aubrey has the nicest people and help my fiancé with all his business. It just wasn't for me, I'm used to go to my bank app use my face as password, and boom my transactions and my balance is there! I went back to my previous bank that I have been with over 15yrs.

My experience was great, up until I spoke to this Rude lady named Stephanie Shaw. Rude, arrogant,…read morethink she knows everything, would barely let me even talk. This company would THRIVE without her. I would give this place a 5 star rating but unfortunately she still works there.

I had never heard of this bank until a friend of mine recommended it to me. I must admit it was a…read moregreat choice. The service that personal banker Julie provided me at the Pilot Point branch was A++.