I wish I had read the Yelp reviews before I tried to hire these Yahoos. I booked six weeks in…read moreadvance for boiler service. No show, no call. When they didn't show up at the appointed time I call them. I was told they would be here in forty minutes. Three hours later I called back and was told they would check to see what was going on and call me right back. They never called back and every call I made after that went to voicemail. Voicemail was full and I couldn't even leave a message. I think I dodged a bullet with them if this is any indication of their professionalism. What kind of amateurs just ghost their clients?

I recently had a break in the main water line to my house, and water was coming up in my driveway…read morelike a spring. I dug down to find the break in the line, and I managed to patch it. It was the old galvanized pipe from the early 1960s, and it was badly corroded. It obviously needed to be replaced. I also had a corroded, ancient shut-off valve that needed replacement. I called a bunch of plumbers to get estimates. Some plumbers gave insane estimates. Some plumbers never called back. One plumber came and gave an estimate but didn't respond to a subsequent call. Eventually I settled on Santa Fe Express Plumbing and Drain. I gave them a call, and we arranged a date for a couple weeks out. Robert and his crew of about 4-5 guys showed up on the arranged date with a digger. By the end of the day, they'd dug a 40-foot trench that wound around the bushes in my front card, so they didn't have to tear anything out. They used flexible, plastic PEX pipe and installed a tracer line so that anyone looking for the pipe in the future can see where it's at. They replaced the old outdoor shut-off valve and installed a new shut-off valve inside a closet in the house. They cut through a small section of the front porch, taking care not to disturb the supports for the portal, to get up to the house foundation and put the water line under it. All of this was done in about 7-8 hours. The crew came out the next day to meet with the inspector and back-fill the hole. They did a good job tidying up the area: looking at the yard, I could hardly tell that they'd been there. The cost was expensive, as any water line installation will be, but it wasn't nearly as bad as some of the other plumbers estimated. The written estimate was thorough and detailed, so I knew exactly what to expect. The crew was courteous and timely, and Robert answered all my questions and kept me apprised of the status of things. Getting a water line replaced is a big deal, and this went about as smoothly as possible.

My Experience with Zoom Bath Installation:…read more I requested a quote for a shower surround installation and made it clear that I didn't want to take measurements myself. They came out, spent about 20 minutes measuring, and later provided a reasonable estimate. I agreed to proceed, and they scheduled the job a few days later. When they arrived to do the work, they acted as if I was supposed to provide the plastic surround -- something that was never discussed. I called Zoom, but they didn't seem to remember the technician who came out and took the original measurements. Since I needed the job completed quickly to sell my unit, I met the crew at Home Depot and purchased the surround they recommended. Due to an emergency, they couldn't return that day. The next day, they came while I was napping. I could hear them struggling to make the surround fit. When I got up, they had already taken the back piece of the surround and left to run errands. Later that day, I discovered they had completely removed the previous contractor's cement board (HardieBacker) installation -- which I had paid over $1,000 for -- without asking for my permission. They also did not complete the trim work, which they said it's a not part of the job. They had to return another day to finish installing the fixtures. They later claimed the surround wasn't designed to fit between the studs and the existing HardieBacker, but they never consulted me before removing anything. The final install still had no trim -- as you can see in the photos. Then they billed me nearly double the original quote. I paid the bill but asked if they would consider offering a discount -- I received no response. To meet my appraisal deadline, I ended up purchasing plastic trim myself and completed the finishing work in about two hours. Photos 1 who they left it, 2. After I did my own trim work

The plumber came out quickly. My husband noticed one of the water supply legs was broken. So that…read moreis what I asked the plumber to replace. It was replaced quickly and the job was paid for. I asked if the work was guaranteed. The answer was NO, something is always going wrong with swamp coolers. Afterwards, I found that the plumber took several pictures while he was up there, installing the new spider. And there was a huge hole in one of the pads. WHY DID HE NOT TELL ME. I had the pads replaced. Since then there have been a lot of humid days, swamp coolers don't work as well during humidity. Recently the humidity dropped and I expected the the cooler to work better. That was not the case. It seem that pads are still not getting wet. And yes the water pump is working. The plumber bragged about how many swamp coolers he had installed. I don't recommend Zoom plumbing.

Erick and his partner were very friendly very courteous and they did a great job and not only did…read morethey fix the drain but they cleaned up everything including the stuff that had gotten dirty from the leak I was really impressed I gave him a tip and thank them so much for what they did anytime Plumbing is the best you just can't go wrong with this company ​​​​​​​​​​

They used to be the best and have now become less reliable and not kidding 2 to 3 tines more for…read moresmaller projects .. too bad

A few weeks ago I had my heater go out for 2 days, during pretty cold temperatures…read more I called around my area to find a reasonable price to look at my heater issue. I called TLC and the representative who I talked to was friendly, courteous and informative. The price was reasonable. Within hours I was able to have someone come out and look at my heater issue. The heater problem was minor and just needed a new internal electrical igniter. In just a short time, it was fixed and working again. The guy who came who did the service was friendly and knowledgeable, and didn't mind all my questions as he was working. I was very happy with them and will be calling again if I need future services.

they located a leak, that wasnt there, and charged me, there was no water or mud in the hole,…read more then they said another leak over here, omg, yes i had a drip, they fixed it and charged me again, than they broke something at the meter, and charged me again, for there mistake, i tipped these guys 300.00 bucks, before i knew the facts, so i paid alot, for a drip, and there mistakes. and they lied about a leak i didnt have, charged me, cuz they dug a hole in the wrong spot. omg, i was taken again, wasnt the first time, maybe cuz im a disabled vet that they do this, oh ya i forgot, they sent out another person, and charged me, i think it was another 700 bucks, and that person didnt do anything, im lost here with this company,

I called Roadrunner for an emergency heating repair and they were able to send someone our within…read more90 minutes. Unfortunately, we needed a part that couldn't be sourced until the next day when the heating supply company was open, but they promptly purchased the part and came to install it. Everything is working fine now. Props to Monte and Gus for the team effort to get the heat working for us. Both were very friendly and professional. The price was also very reasonable. Very satisfied and will be calling them the next time I need HVAC help.

Gus came out for our semi annual maintenance and he was terrific! The best tech we've had. Very…read morethorough, professional and a great personality. Thank you!

I had a toilet installed from Red Wrench Services. Arrived promptly to do the install. Called him…read moreback because the toilet was rocking from front to rear. Tried multiple times to contact him. He told me that he would come back to repair the toilet. He never arrived. After two weeks from the original installation date I fixed the toilet myself.

From the owner: Red Wrench Company, led by Dominic Montoya, brings over 20 years of experience in providing expert…read moreplumbing, heating, and cooling services to Albuquerque, NM. We pride ourselves on offering reliable, solution-oriented services tailored to your needs, with flexible pricing options. Available 24/7 for emergency repairs, we are dedicated to ensuring your home or business stays comfortable year-round. With a focus on quality workmanship and customer satisfaction, Red Wrench Company is your trusted local partner for all HVAC and plumbing needs

Paul came by and fixed my garbage disposal. Very professional and I highly recommend Roto-Rooter. I…read morewill definitely use them in the future for my next drain issue.

Jacob was very professional and set my mind at ease when it came to not having a blockage. He went…read moreabove and beyond in every way possible and was willing to answer all my questions