Gilbert Chavez and his wife Patricia are very customer service oriented. Excellent support, very…read morethorough, courteous. Very highly recommend.

Mr. Chaves has cleaned out my ceptic tank for 15 years and can be…read moredepended upon to do a good job. He has a thriving business in the Eldorado/Santa Fe/ area and is quite busy however will respond ASAP. In an emergency he will come out if not dealing with another emergency. He comes across as being an honest business person. I recommend him without reservation.

I would recommend this service as the owner who pumped my septic was super nice…read more In general the communication was excellent for scheduling and onsite and he did an excellent job!

They are Fast reasonable and care about thier customers. They promptly got out a d fixed the…read moreproblem with good recommendations to avoid an issue in the future

I would not recommend this company. The good thing was that they came out on a weekend for…read moreemergency service to clear a blocked sewer line. They charged $300 for the service call and another $100 for the emergency service. It lasted a week, then blocked again. Even though their receipt specifically said there was a warranty for seven days, they resisted coming back out and argued about the warranty. The second guy brought more powerful equipment but couldn't get the drain cleared, and told us that we had to dig up the street to replace the sewer line. The next day, we used the Drain Surgeon to clear the blockage successfully. He recommended we use an independent diagnostician (Hydrophysics) to see if we needed a sewer line replacement. I told Fernando from Elite that I was going to do that camera work and would get back to him -- at which point he told me that the price he'd quoted was only good if I did the work immediately. The camera work was excellent and determined that the line replacement is indeed necessary. But meanwhile Elite sent their guy out to dig up the street without being authorized to do the work. When I called to question it, he said the address got mixed up and he sent his guy back out to fix it (at night). He did a really sloppy job, for which I subsequently got a call from the city inspector asking me about it. He told me that Elite often does poor work that the city insists he go back and clean up. The whole thing has been a fiasco, with poor service and really bad communication. I'm working with another plumber (TLC) who will finish the job for $1000 less than I was quoted by Elite.

The plumber in fancy Hummer 2023 February 25 , almost made a move to hit me on Las Estrella's 52…read moreCounty Area Santa Fe NM....!!!+ He could be a stocker and associates, they did work here at 116 Las Estrella's Rd and he asked for cash no bill in paper, under the table work!? They did guess bathroom, plus a art piece of mine was touched to wear it looked like water hit it in a area of the art paper and damaged the blue diamond I had on white paper. Watch him and white male with tattoos everywhere plus he throw butts in yard like trash..!

These guys are great, highly recommended, professional and friendly. When you think about pumping…read moreyour tank you might think everyone is the same but no...best we have ever had.

These guys are wonderful. I can call anytime, even at the last minute and they always fulfill our…read morerequest. Fast and easy delivery. Jeanette is a pleasure to do billing with. We use Central NM Pumping faithfully and I can highly recommend them!! Great people and fantastic service.

Mr. Bassett and his crew do top quality work! He installed a complete septic system with precision…read moreand accuracy making sure the tank had a firm foundation that would not sink into the ground and made sure that the grade of the inlet and outlet pipes were optimum. Because he is the best in this area he does have a 1 yr. wait list but he is so worth it!!

Mr. Bassett has over 40 years of experience and education in the septic industry. He has been a…read moreleader in adopting septic codes since the 1980's. These codes have legislative mandate to protect the consumer from bad business operators. Additionally, they help protect the citizens' public health and our beautiful environment, preserving our precious ground water resources. Mr. Bassett has helped countless elderly and single mothers donating his time and material to help them have a livable home when all other businesses had refused to help. I think he is like the "septic seer", he can see the problem just by looking at the site. There's a lot to be said for so much experience.

Came, saw, appeared very knowledgable, said he would do the repair "Friday or Monday", but then…read moreghosted.

Great customer service! Used their mobile service several times and they are always on time and…read moreprofessional. Would highly recommend!

My Experience with Zoom Bath Installation:…read more I requested a quote for a shower surround installation and made it clear that I didn't want to take measurements myself. They came out, spent about 20 minutes measuring, and later provided a reasonable estimate. I agreed to proceed, and they scheduled the job a few days later. When they arrived to do the work, they acted as if I was supposed to provide the plastic surround -- something that was never discussed. I called Zoom, but they didn't seem to remember the technician who came out and took the original measurements. Since I needed the job completed quickly to sell my unit, I met the crew at Home Depot and purchased the surround they recommended. Due to an emergency, they couldn't return that day. The next day, they came while I was napping. I could hear them struggling to make the surround fit. When I got up, they had already taken the back piece of the surround and left to run errands. Later that day, I discovered they had completely removed the previous contractor's cement board (HardieBacker) installation -- which I had paid over $1,000 for -- without asking for my permission. They also did not complete the trim work, which they said it's a not part of the job. They had to return another day to finish installing the fixtures. They later claimed the surround wasn't designed to fit between the studs and the existing HardieBacker, but they never consulted me before removing anything. The final install still had no trim -- as you can see in the photos. Then they billed me nearly double the original quote. I paid the bill but asked if they would consider offering a discount -- I received no response. To meet my appraisal deadline, I ended up purchasing plastic trim myself and completed the finishing work in about two hours. Photos 1 who they left it, 2. After I did my own trim work

The plumber came out quickly. My husband noticed one of the water supply legs was broken. So that…read moreis what I asked the plumber to replace. It was replaced quickly and the job was paid for. I asked if the work was guaranteed. The answer was NO, something is always going wrong with swamp coolers. Afterwards, I found that the plumber took several pictures while he was up there, installing the new spider. And there was a huge hole in one of the pads. WHY DID HE NOT TELL ME. I had the pads replaced. Since then there have been a lot of humid days, swamp coolers don't work as well during humidity. Recently the humidity dropped and I expected the the cooler to work better. That was not the case. It seem that pads are still not getting wet. And yes the water pump is working. The plumber bragged about how many swamp coolers he had installed. I don't recommend Zoom plumbing.

Joe and his team are absolutely wonderful! They replaced our A/C and heating unit and were…read moreincredibly knowledgable, professional, and kind. They know this business inside and out. I truly can trust them and I will be using them in the future for yearly maintenance to keep this amazing system working for a long time. I HIGHLY recommend them!!!

I had Glorieta Creek come out to fix my radiant boiler.. took them about an hour to figure out what…read morewas wrong. They replaced a relay and three zone valve actuators The replacement actuators they used were discontinued in 2019 and they charged $636 for them..I contacted Honeywell the manufacturer and found there was a current version and the cost was $81 I called them about the price and they said that's what they had to pay for them but I doubt that a part that was out of production for 5 years was marked up 100% The repair job lasted an hour and twenty five minutes and the charge was $1059. I will stick with Insight Mechanical from now on.. I highly recommend them