John Conenna from Venus Travel is an expert on travel planning. He is truly AMAZING. Planning…read moreyour trip with John makes traveling a breeze. He is with you (WhatsApp) every step of the way. He follows up with reminders on tours and making sure you are totally happy with your hotel experience. He organizes all your travel documents (transports, flights, hotels, train tickets, and tours) and you leave his office feeling ready for your vacation. He gives you reminders the night before for scheduled tours (meeting points) and if there is a question you have he is available 24/7. He is the BEST!!!! Whether you need a whole package (flights, transportation, hotels, and tours, etc) or just hotels, transportation and tours, John is the go to person. Give him a call the next time you are planning a trip. John is very knowledgeable, friendly and personable and you will not be disappointed. He is truly AMAZING. John, thank you for making our trip so wonderful and memorable! We are so happy we found you. We will definitely go back to see you for our next trip. Cheers! Alice R.

I can't say enough about John. One of my wife's co-workers referred us to John after John planned…read morehis trip to Italy. We had already planned 2 cruises for Italy and Greece. John worked on our airfare, hotels in Athens and Rome as well as tours in Athens and Rome and Italy transportation. The hotels in Athens were both fairly small "boutique" hotels. The pre-cruise hotel had stunning water views from our room and the 3rd floor restaurant. The tween cruises hotel in Athens had a rooftop restaurant that overlooked the Acropolis. The staff at both hotels were incredibly accommodating for all our needs. Heading to Rome for 4 nights pre-cruise John set us up with private transportation to the hotel and to the cruise port. Perfect. The Mascagni - wow - it didn't hurt that the hotel upgraded our room. Again. Wow. Such wonderful staff. As an aside - John confirmed each and every hotel, tour, car and flight with the companies the day before we got there. And that ends all of John's plans for us....or it should have. The last 2 nights after the Italy cruise we relied on my brother-in-law to book an Air B & B for the 6 of us. BTW - welcome to Venice - the city with no cars and the canal bridges all have stairs. So they booked a 3 story walkup. So...who comes through and finds us a porter and private water taxi for our 9am flight by talking to the Air B & B owner (in Italian) and making the arrangements that saved our butts? No it wasn't Superman. It was John C. John - from the bottom of my heart - thank you for the memories.

Janet is a very skilled professional travel agent and a delight to work with. I was planning a 2…read moreweek trip to Europe with my family to celebrate my 50th birthday. Janet listened to our needs and gave us great recommendations from flights, hotels and everything in between. She did everything for us and shared her experiences going to Europe. My whole family met with her. She took the time to get to know each of us. I was getting even more excited planning the trip with her. Because of COVID-19, we had to cancel our trip. Janet worked hard and was able to get all of our charges refunded. That is a big deal! I will be using Janet again. Planning the trip with her in the future is something I look forward to doing.

Janet is fantastic to work with. When I have complicated travel itineraries, I contact Janet for…read moresourcing the best options for me. Janet seems to work 24/7 as any time I send an email, she responds promptly :) Janet follows up with a phone call or text... so her communication skills are perfect in my opinion. Janet is extremely patient and is a great problem solver. I have had several late changes to my travel itinerary and Janet has made the necessary adjustments without any fuss. I highly recommend JK Travel & Tours for both business and personal travel arrangements. Neil Mullan

I have been using Janus travel since my honeymoon in 1997 and 33 trips later we still count on…read moreJanus travels for the best vacations. People ask, isn't easier to just to use a computer? No, mark Janus will always find the best price and best places. No one else will give you such service. If there is a problem, mark is right there with you to resolve it with you. It's that professional touch. If I can give him 10 stars, I would! Highly recommend them.

Mark was extremely helpful and straight forward with everything. He was able to get us a great…read moredeal on hotel and airfare for a multi-city trip. In this day and age people are so into the booking online. We are guilty of it too but sometimes you need someone with knowledge and experience to guide you and also have the ins and outs for deals. Thank you again Mark, for all your help.

I recommend Natalie wholeheartedly, with no reservation. Both my hubby and I were too busy to…read more'study' what we were supposed to know before the first Disney trip. Once we started reading, we knew it could take forever to check all the necessary details when we only had about a month until the trip and we had to arrange everything ASAP. So I searched yelp in desperation. When it comes to organizational skills and attention to detail, I used to think that it would be nearly impossible for anyone to surprise me - until I met Natalie. She is absolutely AMAZING. Through the end of our trip, she provided the most detailed and updated information in such an organized manner at the right timing. And she was available before and during our trip; She responded to all our inquiries in a few hours, mostly within an hour. I remember asking her if she'd ever rest! We had a wonderful time in March right before the closure. Her created schedule could not have been better - She took into consideration various factors, such as my child's age and interests, our preference for different parts of Disney, length of trip, etc. We can't think of any other agent for our future trips because we know that she will provide her expertise in the most thorough, up-to-date, accurate, organized, and actually useful way for our needs. We just contacted her today to plan another trip, to have a safe family vacation. She is a true professional who loves what she does. That's what sets her apart from the rest. ps) She said that she established a travel agency: *SPARK OF MAGIC TRAVEL* ps2) She gets a commission from the vendors, so there is no service fee! The invoice for the Disney trip was the same as the rate we got from Disney or other travel sites. We felt like we paid the same rate for more tips and benefits! (reminding me of this horrible travel agent in NY that I initially contacted first who charged me $$ for checking a hotel room availability.)

Natalie does more than just Disney. I've never been to Disney, but she's booked pretty much every…read morehotel I've staid in for the past couple of years. It doesn't cost anything extra to use her services, and it takes all the stress out of planning things. You just show up, check in, and get on with your vacation. For an introvert who doesn't like to talk on the phone, this service is invaluable. Having someone to do the talking for you just makes vacation that much better! It's one less thing you have to worry about while out on the road. From the simple to the all inclusive luxury vacation, Natalie will take care of it all. She's got all of my vacation business from here on out!

Meg is fantastic! She answers endless questions efficiently and courteously. She responds…read moreimmediately and always offers great suggestions.

BEWARE!!!!!!!!!!! If I could pick zero stars I would. Someone at work referred them and I…read morethought why not let someone else do the leg work on my trip while I sit back and not stress over it....it turned out to be quite the opposite! This agency is incompetent to say the least! I could have done better if I had booked it myself and had way less stress!! They do not return calls or emails. They changed my original agent to another because the first was "too busy" to reply. This is a $10k trip with a 2 bedroom suite on a cruise and they couldn't be bothered to follow up or give me reminders of upcoming payment dates. Instead they called me the day before the balance was due and said we need it now. I had to email several times to get airfare booked as prices were just going higher and higher, that took a month for them to book! Finally after being fed up, I got thru to them this morning and asked them to release my reservations so I could make changes it to it myself as it would be faster. My dog sitter fell thru so I needed to change the flight day out to LA, it cost me $200 with the airlines to do so because they did not release my reservations. They told me thats not their problem it's an airline rule. I am still currently working with the cruise line to take them off my reservations as well. I had to hang up the phone as Mike was literally yelling at me into the phone. I could go on and on with the horrible details but bottom line....they are rude, incompetent, ignorant to their clients needs and basically think they are doing you a favor by taking on your travel needs. Please do not use this agency!

Latrissa is fantastic. I was having trouble booking a trip to Mexico for my son and his 5 friends…read moreuntil o called Sunset Travel. Latrissa was very knowledgeable about resorts, booked them all on the same flight, and arranged for airport transportation. The trip was flawless. I would definitely recommend booking through them instead of doing it yourself.

Sit back and relax, Latrissa will take care of All your needs and concerns!! We had an Amazing…read moreCruise to Alaska!! Thank You again Latrissa. We'll thinking of where to next!!

This review is for a trip booked in May 2024. We had about a month to plan a trip to Italy and…read morerealized we needed professional help. With such little time, we sheepishly asked Mena if they could help. We worked with Angel who, from my point of view, worked miracles. He helped us plan a twelve day trip, Milan, Florence, and Chianti. Including hotel stays, a tour app (Viator, we loved this and used it for 5 different tours, all of which were incredible - walked to the top (the VERY top) of the Bruneschelli's Dome in Florence, a wonderful walking tour in Milan starting with the Last Supper and traipsing through Milan exploring the historical context in which it was painted. Our trip included a rental car, wonderful hotels, and tickets on the Frecciarosa. No private tours, or private restaurant/wine/cooking/art. Just an incredible, special, beautiful experience from start to end. Thank you, Angel.

This is a long overdue review for a Mena Tours & agency. My wife & I were planning a trip for our…read more25th wedding anniversary back 12/2021 to one of our bucket lists to Barcelona Spain. Usually I would plan our trips but I was having some issues planning because of Covid restrictions & multiple locations. We noticed that Mena Travel had a small advertisement on the back of the church bulletin w/a contact on the ad. Jon/Juan was our go to for Mena Travel. While we didn't book our entire trip through Mena Travel Juan was able to help us w/a number of things that proved to be very helpful. We were going to Spain for 9 days & decided to split our time between Madrid & Barcelona. Jon mentioned that Iberia flew directly from Chicago to Madrid. We did book the airfare through Mena. One of the problems I have w/looking for hotels is not knowing the geography of the cities we're going to. Juan was very helpful w/offering us a number of locations in both Madrid & Barcelona leaving it up to us to pick our choice. Both locations ended up being centrally located in the downtown areas of Madrid & Barcelona. Since Juan lived in Barcelona for 2 years his knowledge of the city proved to be very helpful. He gave me a couple of suggestions for our 25th Anniversary dinner on 12/01/2021. The restaurant I selected based on his recommendation was an awesome place in The Gothic Section of Barcelona called Brugarol. (See my review)

I have used this travel agency for many years now. They are very helpful in finding affordable…read moreprices on tickets and booking (Guatemala) and have excellent customer service.

We came and found the employees working here to be very friendly and helpful in booking a flight to…read morecentral america for my parents.