Walked in, hours say open until seven but weren't open because the guy said "we're closed early " which I said is no big deal but then proceeded to figure out by talking back-and-forth, whether or not they could squeeze me in by asking the only other lady there doing nails to which she chirped back "no" They told me to come back tomorrow...which is fine ... I had already made my mind up that I probably wasn't coming back ....but before I leave, they ask " is there anything on your nails" and I say no, clearly they're trying to save the sale and squeeze in one more client They say go ahead and take a seat, I ask anywhere in particular ? He tells me to go to seat 2 I go over cause I can tell they just wanna squeeze me in Well, I guess I didn't turn around fast enough for him when he was telling me to get a color as I walked over to my seat ...bc then immediately he chripped back at me "hellooo..." So rude and if they were that desperate to keep my business and not have me walk out and go somewhere else they would've and should've sounded much kinder and it's not a way to retain customers, especially with so many other nail salons in the area Probably there's a nail salon in every shopping center here I'm surprised this place is in business still with such an odd atmosphere and with so many better nail salons in the area. The name is very misleading because it's anything but a lounge. read more

They wasted my time entirely here! I literally called to make an appointment, then I go in for my appointment and I stand there and get ignored by the staff, then they told me they can't take me, I come here all the time and I've never had this happen, Diane rude and nasty and when I was speaking to her, she ignores me and keeps working on nails, she has a nasty slack jaw attitude, and I don't appreciate her affecting my time in my day because she has a bad attitude! She's not happy to be there and not happy to be working! That has nothing to do with me and I will never come back to this location again read more

The best service around town they are professional they are clean. They don't rush and I would never go anywhere else. Love my girls Tiffany, and Sophia! read more

Great service and my nails always look amazing. The staff there does a wonderful job, and everyone is vey nice . read more

I will not be coming back here. They cut my cuticles so deep that my fingers have been tender for the past 4 days. I have been routinely getting my nails done every month or so for the past few years and never had this issue. The filing is uneven; one of my nails on one hand is slightly longer than the other one. There's lint cured on a couple of them so I'm stuck with seeing the lint in my nail for the next few wks. I asked them for hard/builder gel, just a simple ombré design from pink to white that one of the nail techs there had. The girl had an issue with her airbrush gun; the fumes were so bad I started coughing and the techs all started laughing. I didn't find it funny...? So the other nail tech stepped in and said sorry then used a different brush and it was better. But when I washed my hands after, I saw that there was paint all over my fingers on my skin and that they were so sticky. This is not the first time I had ombré nails, but this was the first time I had an issue with the way they did it and esp that it left residue/paint + inhaling toxic fumes. There were about 3-4 other customers there, they barely engaged with us and just kept talking amongst themselves. The nail techs I've had in several other salons usually make some small talk or even ask how we are doing -- nothing here. I thought I'd give it a try since I just moved to the area and wanted to give them a chance despite the bad reviews, but here I am ironically adding to it... enter at your own risk read more

I paid $100 to have my nails and my daughters nails done. They rushed and did a very sloppy job when I tried to talk to them. They seem like they were annoyed cut a piece of my skin out and kept spraying alcohol on it while I was bleeding, this is the second time that I have bled been going there for years and unfortunately will not go back anymore. read more

Very Clean. I utilize dip nail for regular Manicure. Diane, is great! Quality is very good.

I wish I Can rate the service 0. I took my mom who is 70 plus. she can't see very well and hard to keep up with toe nails. she is visiting us to US from her country. so I thought to pamper her and took her for pedicure(we chose the most expensive one plus tip) this salon is the closest one to us so we decided to go there. When we entered I requested the owner if we can get someone who can be gentle on my mom. A guys showed up to provided services. she cut mom's big toe. she said it burned when they put some liquid, thought it's minor skin peel off happens sometimes when you clean cuticles so we ignored at that time. but after couple of days when she stared developing puss in her big toe and hurting really bad. toe was swollen. We tried treating it at home with Neosporin, epsome salt bath and some pain killer. But it didnt work. We ended up taking her to urgent care. She Has travel medical insurance. With that we needed up Paying $500. Plus she lost the toe nail. couldn't enjoy the pedicure instead it became a horrible experience for her. I am feeling so guilty to have her experience this. I tried to call them and they played the language card. So I decided to write a review if this can help someone. read more

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Nice salon with comfortable chairs. Place is clean and the ladies are nice. They also do waxing and eyelashes and I highly recommend Sofia.

Walked in to get my acrylic nails off, they said they were "busy" meanwhile there was someone sitting on the phone that could have done it. Won't go back there again. read more

This place is a hit or miss. Different level of quality each time. Some ladies do horrible job, not putting the effort. Some are ok. Don't go if you are looking for a consistent nice service. read more

Polish Nail Lounge - Just came out of salon. The nail polish is poorly applied , poor quality all together. - Nail Salons Near Me - Trabuco Canyon, California

I love this place. The prices are pretty good. The staff is extremely friendly. Every time I leave this place, I'm in love with my nails. They've done a great job accommodating for COVID. The building is very clean and they take lots of precautions. read more

Polish Nail Lounge - French styled nails - Nail Salons Near Me - Trabuco Canyon, California

I GOT AN INFECTION. This was my first time coming in and my LAST. I came in on December 22nd for a last minute pedicure before Christmas, they took me in pretty quickly which was nice and I just got a normal gel pedicure. Everything was fine until I got home and noticed that my toe hurt and I didn't think anything of it until the next day where I saw it was red and infected. That usually means they didn't use clean tools to work on your nails or someone with an infection came in, and they used those tools on that person but didn't sanitize it for the next customer. Some puss even came out while I was examining it. Needless to say, do NOT come here!! read more

Polish Nail Lounge - Toe infection - Nail Salons Near Me - Trabuco Canyon, California

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I WAS ROBBED. I've come here for over a year and have never walked out so disappointed. I paid $100 plus tip for a gel pedi and full set, I showed up around noon on a Friday the place was EMPTY, and there were about 8 manicurists there. The pedi was done really well and the manicurist was gentle and took her time. The lady doing my nails was awful, rough, and would bend my fingers and pull on my arms. The acrylics are shaped so poorly and the gel was left bumpy and unevenly painted. read more

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I see Diane for my Acrylic Nails. She is the best! You can show her a picture or a video and she will copy it for you. She is really talented. read more

Polish Nail Lounge - Boo! Scary Ghost Nails by Diane - Nail Salons Near Me - Trabuco Canyon, California

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Dianne from Oso location is now at this location! The salon is very nice...just like Oso location, only newer. Give it a try! read more

Today my sister and I went to Polish Nail Lounge in Trabuco Canyon. This nail salon was beautiful, clean and their staff treated us like it was a nail concierge! One of the best pedicures I have had in all of Orange County- that's a huge compliment from pedicure junkie. Pop in and enjoy the comforts of soft chairs, excellent service and champagne. read more

Polish Nail Lounge - The interior of Polish Nail Lounge - Nail Salons Near Me - Trabuco Canyon, California

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Great experience! It was $90 for a gel mani/pedi with a design on two fingers. The ladies worked super fast and got me out in under an hour. I showed a picture of what I wanted and am definitely pleased with the result. Overall, I'd recommend! read more

Polish Nail Lounge - Manicure - Nail Salons Near Me - Trabuco Canyon, California

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I actually was referred by my friend to come here. She said that her manicure lasted a long time and didnt chip nor color faded (shes a hairstylist so always is working with her hands). I was looking to have my nails done on MLK day and my regular nail shop was closed down and every other one was closed for the holiday. I noticed that two girls walked out of this store and figured they were open. I called them and asked if I needed an appointment or if I could walk in. It was about 3 pm when I called them and whoever answered the phone said she was busy and asked me to come in at 5pm.. I couldn't do that time so I figured to come in another day. To my surprise, she just told me to walk in! So I did. I waited about 10 min before they started working on my toes. The chairs are oversized cushioned chairs. No massage chairs and the sink for pedicures have no whirlpool. All ladies had masks on (worn correctly). They do ask you to sign a covid waiver when you come in and sanitize your hands prior to touching the nail polishes on their wall. No TVs. Only massage type music (made me super relaxed and sleepy lol). Their pedicure prices vary depending on which type you get. They range from 30-70 dollars. Many options for manicures too. Tina did my pedicure and did amazing! She was super diligent in taking off my cuticles and all the possible in growns. Thank you Tina! I suggest making an appointment because some people walked in after me and waited a long time. But yes, overall I recommend them. I will review in a couple weeks to see how my manicure holds up. read more

Polish Nail Lounge - Nail Salons Near Me - Trabuco Canyon, California

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This is a great option in RSM for a Mani-Pedi. They have always fit me in even without an appt. Prices are very reasonable and I've been very pleased with the results. I like that they do not have TVs on all over the salon, It makes for a more relaxing experience. I thought it was odd that when I called to make an appt a man answered by saying Hello instead of "nail salon". read more

It's too bad that this place doesn't recognize that their customer service is so lacking. This was my go-to place because it wasn't spectacular but it was close and not bad. I finally had to say something during my last appointment to let them know that they talk tooooo much. Not to the customers, but to each other. The constant chatting by the employees is non-stop- three of them speaking loudly in their native language (and they weren't sitting close to one another) the entire time I was trying to having a moment of respite. This goes on all the time and to make it even more jarring they play techno music rather than something serene. I get it- it's a strip mall nail salon but If I'm paying 50.00 plus tip for a pedicure, I'd like a little peace during the process. So much for self-care. I don't know why it's so hard to find a place where the nail technicians aren't either on their phones, checking their phones or having a convo with their co-workers, non-stop. Never mind that it's rude to speak another language which excludes you from the conversation. read more

My pedicurist seemed nice, but didn't speak English. She did do a fairly good job, but usually a pedicure has a 5 minute or more massage per leg. I got less. For $40 I would have thought I'd be offered more. Also, no massage chairs and no whirlpool for feet. Additionally, my water was barely luke warm. I will not be returning. read more

updated review: As much as I loved my initial review of my lashes and enjoyed the hospitality of the salon, it turned out that once my lashes started to grow out I realized the lashes used were too heavy and were ripping and tearing my lashes out. I had to have them removed and the damage to my lashes was too bad to not update this review. I am sorry to say I do not recommend getting your lashes done from Nail salons. read more

Polish Nail Lounge - Lashes too heavy, my real lashes were all completely broken, torn, missing. - Nail Salons Near Me - Trabuco Canyon, California

Sofia is the best, se ding my wax and nails for more the 9 years, very profesional , also nice clean and safe place read more

Polish Nail Lounge - Nail Salons Near Me - Trabuco Canyon, California

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The women who did my nails were good, but they don't tell you they can only take debit, and in reality it's an atm so you're being charged bank fee and they charge a $1 to use the debit card which they also don't tell you! Then they kept my card, I had to go back to get it! Won't be back. read more

Wish I could give it 1 star. My normal girl at another salon was on vacation so I tried this place in a pinch! First off, I made a 1pm appointment on. Saturday. When I walked in they only had 4 nail techs and they were all busy doing mail services. She yelled at me from across the room to take a seat. I couldn't understand her because she had a mask on and the only seats were nail stations so I took a seat. Waited 30 mins. No mention or apology for running late! Let's just say it was hour and a half I cant get back! I got a gel manicure and pedicure, we will see if it lasts, seems like cheap base and top coats, not OPI like other salons. THEN, this is the fun part! As people checked out they said they don't take cards. Made people use the ATM (I don't trust this and they charge $2 to take out cash) ! The lady before me was handed $2 cash, but they never offered that to me!!! There are no signs saying cash only, no mention, etc! Id even pay them an extra $2 to just run the card for security to not use this ATM. The lady said the owner said card are too much to process, hmmmm it's kinda a cost of doing business in the world!? Needless to say, not good service in general, they barely spoke to me. Not a place I'll be going back to. read more

I found this place because I was in the area and I am happy that I did!! The place is very clean and open. They have a great range of colors for both dip and gel. Please make sure to call ahead so that they can work on you right away :) I LOVE how they do dip powder nails, they shape the nail SUPER defined and they even clean the cuticle area (which other places charge extra for that). My nails look acrylic and gel, but they are in fact REAL nails and dip powder! Please support this nails salon! They are super sweet and really put all their time and effort into your nails :) read more

Polish Nail Lounge - Dip powder nails! - Nail Salons Near Me - Trabuco Canyon, California

I have come here a few times and been very pleased especially with Tina, but last Friday I came in for a nails & a pedicure, I chose the "Stress Pedicure for $60" I also got gel nails, I spent a total of $175. and tipped $25. During the cutting of my toe nail I felt her cutting too much then she dug into the side of my big toe nail with this tool, I informed her she was hurting me. The next day my big toe blew up and was very red and painful, so I went back to them to show them and request a refund for the pedicure only ($60) as I spent more than that on medicine for the infected toe, I thought I was being really nice about it. The owner told me "No" he offered to pay for some generic antibiotic cream from nearby CVS, I told him no that I just thought he should refund the pedicure as I have been in pain and cannot put a shoe on, he then told me he was a lawyer, so I asked him for his name so I could look up his BAR number, he refused to give it of course. He is n to a lawyer, I again explained I thought refunding the pedicure was more than reasonable on my part, he refused and told me to take him to court.! I was shocked! I understand these things can happen but it was the complete disregard for me that shocked me, I will never be back also saw int he reviews Im not the only one who got a big toe infection. While at CVS buying bandages for the infected toe the manger said she also got infected from there. Really bad customer service!!!!!! read more

They were great and fast! I usually spend hours having my nails polished with gel. Start to finish was 45 minutes! Amazing! read more

Polish Nail Lounge - Well done nails. - Nail Salons Near Me - Trabuco Canyon, California

I love it here!! They do such an amazing job every time. I used to go to the one off Oso but this one is so close to my house and they genuinely do a good job. They have a wide selection of dip, gel, and regular polish and they give the best massages! Totally worth it! read more

Polish Nail Lounge - acrylic with gel - Nail Salons Near Me - Trabuco Canyon, California

Very nice place! Clean and friendly. Nice Saturday morning with a mimosa and pedicure! read more

Polish Nail Lounge - Beautiful clean place and complimentary drinks! - Nail Salons Near Me - Trabuco Canyon, California

I love this nail salon. New owners, new staff and they are super quiet and very relaxing. You get to sit in nice comfy chairs that you would have at your house. Complimentary drinks with every service. Ana is awesome and can do the cat eye design. (See photo) thank you for great service ! read more

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I came here after work to get another nail salons sloppy pedicure fixed. I cannot believe what an amazing job the lady doing my toes did ! The salon is beautiful , the chairs are comfortable, it's clean. I will definitely be back read more

Looking at my bank statement they take Debit Card and charge a ATM. They charge $1 for debit card and my bank charges $2.50 for a Non Chase ATM fee. I feel like they should disclose this prior. Wow not coming back read more

Made an appointment.... waited .... and nobody showed up. Sign says open , door locked . What a waste of my time. So disappointing.

Seemed like a good experience until my acrylic nail started to chip...went back and they fixed it. A few days later I had to return for another nail chip. 2nd time they were rude and told me to come back but I refused. The male manicurist was so rude treating me like it was my fault that my nails were chipping but had another person fix my nail. . The final straw was an infection under my nail that needed draining. And of course more chips. Needless to say I don't recommend this place at all!! read more

I love coming here for my gel manicures and pedicures. Both last between 3-4 weeks. There are no TV's (but I like that...!) and the chairs are nice and puffy / oversized....so super comfy. Super clean and the ladies are always so friendly. Great selection of colors in all sorts - gel, powder, etc. I also love that they are located near a few stores that I can spend time in either before or after my appointment. read more

Amazing Service!! Completed remodeled. The prices are fair. The place is clean. They did a great job on my pedicure!

WOW! I really was hoping for a good outcome for this place. I live so close and this could be my new salon. But sadly this was a one and done trip for me. They were really rushed and we were the only people in the salon. They lady cut my nails super short, which I didn't ask for. I did not get a hand massage or a foot massage. My friend got burned from the towels they place on your feet. Sadly we will not be returning and trying to find a new place. Also they made me bleed on how rough they were with some of the tools. No sorry or anything. The one thing that really threw me over the top was that she wanted to charge me for something they didn't even DO! She wanted to charge me for gel that they FORGOT to do. Never again..... please fix your establishment read more

Diane did an amazing job in my gel pedicure and dip nails! There was no confusion about what I wanted. Communication was clear and everyone was very friendly. The salon was very nice but the only con I have is that the chairs are not massage chairs. Overall amazing experience I will definitely go back! read more