Just an annual system checkup on a relatively new system. Victor (tech) checked system over, explained how different items worked, replaced UV light and discussed things that may come up down the road. Good experience-love the system Snowbird installed a few years back. read more

In the heat of the moment when you're A/C craps out, you hope to have a company that has your back. You're sweating you're a$$ off not sure what to do, I strongly recommend Snowbird to help you cool your jets! Being in the people business it's important to make sure the corporate team is well coordinated to make sure that customer touch points are well covered and seamless from their dispatch and back office to making sure each step is handed off to the right person, could not go any smoother. From reaching out to Snowbird making the appointment, text message updates and connecting, my first in-person was Carlos. Carlos is The Service Tech Guy! Carlos's understanding of the systems, the importance of explaining the issues, and current condition of the unit (even to show the meter readings which I personally appreciated having a background in mechanical) he took the time to explore the options, costs and considerations for short and long term. When it was decided to go with the new system- Paul, The Sales Guy, was on the phone with me to review the A/C units, work through the pricing to get the best deal on this major (and can be nerve wracking) purchase. We decided on the unit and everything was scheduled. Matthew, The Install Guy, worked alone and very hard being respectful of property yet working smart to remove and install the new system onto the sweltering Florida sun (UGH!) He does an amazing job! From a business perspective (and I work with many companies, big and small, including startups) kudos to Jennifer Gleason, The Owner Gal, for marrying people and technology together to provide the best customer experience possible. I know there are many good companies out there, but in my extensive business expertise, Snowbird truly works to set the gold standard! I enthusiastically recommend the team! read more

I had my HVAC system replaced after 14 years of use by the old one. The entire process was quickly and efficiently done by informed and professional technicians. The price was reasonable and the next day I had a new HVAV system up and running. Chris and DJ informed me of the failed unit and the cost of a new one while Brook and Kyle removed the old unit and installed the new one the next day. A painless and quick process handled correctly. read more

Great service from this outfit. Brodey Coutant fought a difficult drain clog. Did not give up till he figured it out. Props to Brodey, Thanks you for helping us out. read more

1-Star Review I had terrible experience with Snowbird Heating and Cooling for 5 years now. They improperly installed a brand new air-conditioning unit, which led to constant issues from the very beginning. Instead of taking accountability, they dismissed my concerns and refused to acknowledge their mistakes. What's worse, if you have an issue, it's extremely difficult to get in touch with somebody- calls and messages are ignored, and promised follow ups never occur. When/if you do get in touch with someone, the new owners, Bruce and Jennifer, display a surprising amount of disrespect for their customers. They also use their call centers to communicate to their customers. I find it incredibly frustrating and disappointing to be treated in such a way, especially after making such a huge investment with a company I thought I could trust. I expected professional service, and support and neither. I would strongly caution anyone considering this company. Look elsewhere if you want the job run done correctly and want to be treated with respect honesty. read more

Went to our family vacation house in Florida. Heat was not working. Now, it's Florida, so not life threatening but annoying. Had to get it fixed. Called Snowbird and they sent out Dan, been with them 18 years. That very day! Gentleman. Well spoken and direct. Took the unit part, diagnosed it as a burnt out motor, likely due to a power surge. Replaced damaged parts and was on his way. Also installed a surge protector that might prevent it happening again. So get this: A/C and heating, repaired the same day. Can't ask for more. read more

Fred and his crew came out on a Saturday to replace our hot water heater and repipe the whole house, arrived at 930 and left just before 8pm, Fred had to come back and fine tune a few things his crew missed Saturday, he's a true asset to snowbird, I had already loved the work on our brand new AC system but now I'm even more impressed and will be recommending them to anyone who needs AC and plumbing assistance, snowbird has a life long customer with service like I've received, thank you snowbird. read more

They put in a new air handler and AC. They did a good job. They cleaned up well too. JET read more

I wanted to give a high five to the technician, Joshua! He did an outstanding job! He checked all of my vents to make sure they were working right! He took his time ! He was very courteous and made sure I understood what was happening! He came right on time. I really love this company cause they really care about their customers. I have been with them a long time and if you ever have a problem, these guys will fix it!!! Joshua was nice in talking to my husband and showed respect congratulating him and thanking him for his service in the Marines. His buddy, Chris, they work together and this is what really counts........ teamwork!!!! They all get along together! I give this company a five and more!!!! Thank you!!!! read more

At my daughter's house, tech was scheduled for 10am-noon. She called at 11:45am to advise she was running 45 mins late. Checked my system. Said I was low on coolant and I have a slow leak. Said the coolant isn't made any more, so I have to get a new $10K system. I called another HVAC company which had no problem adding coolant. At my house a week later, the same tech was scheduled for noon-4pm. At 2:20pm she called to advise she'd be there in 10 mins. At 2:30pm she logged in through the security guard. At 3pm and again at 3:45pm I called Snowbird to ask where the tech was. They said she had been at my house for the past hour, which wasn't true. At 4:15pm they called and said she had a family emergency and they'd be sending another tech when he finished his current job. Told them not to bother. I've used Snowbird in the past and was very satisfied with them. Not any more. read more

The staff at snowbird went above and beyond in the handling of the replacement of my old system with a new Daikin Fit multi stage split system with inverter technology. We have been serviced by snowbird since 2008. Their technicians including Matt, Angel, Josh, Devin, and management responded quickly and efficiently to all our needs in the installation process. I would highly recommend Snowbird to anyone needing their HVAC system serviced, repaired, or replaced read more

Devin Hall came to service my AC. Excellent job. He preformed all checks and adjustments in a Professional manner! read more

I've only lived in Florida 17 months, and found myself with a heat pump that was many times larger and a different technology than the air conditioner I owned in the North. Snowbird provided an inspection annually and their technicians did a good job bringing me up to speed in understandable terms of how this all worked. I had an older unit and there was a loss of refrigerant that prompted me to replace the heat pump. The replacement was scheduled quickly, and the old unit removed and the new one was in service with everything cleaned up and hauled away. The father/son team doing the installation was careful with my plants and the brick skirting, and everything was back in place. They put in a new base and verified it was level. I remain an annual customer of Snowbird and trust them to keep an eye on my system. read more

We had been without AC for several weeks while a home warranty company would make a weekly visit and never solving the problem. We called Snowbird Heating and Cooling and the technician DJ said he spotted the problem as soon as the panel was off. He and Jerimah corrected the problem, added some 410 refrigerant and then inspected the system for any other issues (nothing). Price for the repair was incredibly reasonable and we are VERY HAPPY with their work. read more

Just moved to FL a month ago & found my old heat/ac unit needed replacing.A friend told me to try Snowbird. Called them & they came out to replace everything. They were very professional & walked me through every step. Daniel & Snowbird are wonderfullysuper fantasticallyterrific.Well worth the 5 stars on everything they did. Will definately recommend them for all your heating/cooling needs. Colleen Black Lakeland, FL. read more

Service Appointment Review - 6/19/2024 Jeremy arrived at our home on June 19th. I told him the air filter was dirty and the drain line was plugged, but that I had cleaned those before he came. He found the evaporator coil was frozen. He then told me that a plugged drain line would not cause it to freeze over, the only reason it would freeze over was due to a leak in the coil. He then turned on the heat to thaw the system so pressure readings could be taken. He said that the system was low on 410a refrigerant approximately 2.5 lbs. To get the system running and cooling correctly today, * refrigerant will need to be added. Adding refrigerant would only be a temporary fix, it may only last a few days or could last several years. * A leak search could be conducted but no guarantees the leak will be pin pointed or be fixable. Jeremy then... * Recommended replacing the unit, cost would be around $7800 dollars. He estimated the repair cost to be around $3500. If a new unit is decided on, the cost of the repair would be credited towards the new unit. Plus... * It was going to cost $536, to add the refrigerant and have the leak test conducted. * We couldn't afford the $536, so Paid $135 for the service call, we were going schedule a different day. * We had another appointment set up with a different AC company that week, so we kept that appointment to get a second opinion. On June 21st, Dee from AI solutions came to check the unit. He could not believe that I was told that it didn't matter on these packaged units if the drain line was plugged. He recheck the drain line, cleaned the coil. Went in the house found the discharge air from the unit was 49 - 50 degrees. It has been working perfectly ever since!!! On June 28th I called Snowbird Heating and Cooling to cancel the service contract and told them we did not want them to come out and add the refrigerant. They asked why, so I told them we had a second opinion and we found out that what Jeremy had told us was not correct and his recommendations for our unit were not valid! I then with spoke with a gentleman from their management team. He said that he would send an email to the person responsible for reimbursements. We paid $135 for the service fee and should get $135 in reimbursement. Jeremy did nothing to fix our unit, he recommended false information. We should get a full refund! But.... We still haven't received it. I called again on July 8th, asking why we would not get back the $135. On July 16th, found a pending charge for the $8 service program. Called them again, and they did reverse the $8 program fee, But, we are still waiting for a refund of the $135 service fee. Spoke with Justin 3 different times over the past 2 weeks, being told that he would send an email and then call the one responsible for the refund. We are still waiting. If you are going to have any major work done, take the time to get a second opinion. We did and it saved us nearly $8,000. read more

Devon and Nick just replaced an evaporator coil under warranty. Quick courteous service as usual! We have used Snowbird A/C service 16 years and love their technicians, always clean up and do a good job every time! I recommend them! read more

Needed to get my a/c running as soon as possible. My regular A/C company wouldn't come for 2 days. called Snow bird came same day & got it running. I would highly recommen. I will continue to use them in the future read more

AC unit stopped cooling unexpectedly. We called Snowbird Heating & Cooling and got an appointment right on the phone, after regular hours. Technician Skyler Owens arrived , very friendly, listened to what was the problem, went outside to check the unit, gave us 3 options of how we wanted this resolved, and got it done. He is very knowledgeable about the situation, very friendly, and the problem taking care of very quickly and the price was right. We highly recommend Snowbird and if you're lucky enough to get Skyler, even better. read more

Snowbird has done many types of services for me over the years from big to small and i am always pleased with the work. They show up quickly and Daniel and the other technicians are extremely good at their job, friendly, honest and the price is always reasonable. I recomend them highly! read more

Very pleased with their customer service. They have taken care of my TWO A/C units for the past 8 years and they are humming beautiful. All minor issues with them and it payed off to take their service agreements on both my units. Matt has gone out of his way to service my units in a professional manner. The office gal Jennifer was pleasant and professional and rescued my systems, sent a tech over with lightening speed! Will definitely recommend this company to my community list for new neighbors~ read more

Snowbird Heating & Cooling - Heating & Air Conditioning/HVAC Near Me - Auburndale, Florida

I have used Snowbird for several years, they are always very easy to deal with, prompt service, courteous and friendly technicians. I am due to have a new unit installed next week and I am sure it will be a job well done. read more

Our lakehouse home suffered damage due to Hurricane Ian and we needed an all new system including new duct work. Snowbird was able to design the system in a unique and challenging situation and did the work in a timely and professional manner and exceeded our high expectations. I would highly recommend them. Bruce led up the project and communicated well. Fred led the install and it was done well and on time. I work in the construction industry and was impressed by their work. read more

I have Two AC units from this place. Got one in 2019. The second one today. Both times very easy dealings!! Bruce is the Man!! He came here did not oversell us if anything I thought I needed more and he set us straight. The turn around was four days from signing paperwork to install. The guys were here the fist day for nine hours! They wanted to keep working I sent them home. They were back the next day finished the job. Now the whole house is cool!! They walked me through the WiFi thermostat. Cleaned up everything!! I don't need another unit but I will keep them under contract for PM!!!! read more

Daniel at Snowbird saved the day again! My ac was not cooling and it was 85 degrees in my house so I called Snowbird and they were here in no time and got my system up and running very quickly. They are always so professional and friendly. I've tried other companies in the past, but once i found Snowbird - I knew they were the best around. The people in the office are also helpful and friendly. In my view, this is a great company. read more

Matt Lundberg from Snowbird Cooling and Air was an invaluable resource for diagnosing issues related to our heater/air conditioner. Not only was he was very professional and knowledgeable, he went above and beyond to ensure that we understood all aspects of our unit. I can't thank Matt enough for his time and effort. We will be using Snowbird Cooling and Air for all our heating and cooling needs. read more

I want to say that Devin & Angel did a fantastic job installing our new a/c unit today. Those two guys are professional, personable and represent the Company the way it should be represented. When the install was completed, they had cleaned up all the mess and took it with them. Mark, you have a great team in these two. read more

If I could give less than a 1 star I would These people are a joke , they don't honor warranties even if you pay for the extended warranty... techs know nothing and tell you they been doing it for 29 years ... I wish that I would have chosen another A/C company , big mistake read more

If I could give them a zero I would!! Snowbird installed a new air conditioner and air handler on 7/8/2020. Today it's not working and I can't even get a call back. Answering service says hours of operation end at 5 PM. When we were sold the unit we were told issues would be addressed immediately. We have cardiac and lung issues and stressed the importance of service. Was told not to worry. They have our money and we have no air. It's over 90 degrees and getting hotter. Terrible and uncaring company who will say anything to get your business. Do not be as gullible as we were. read more

Our AC was not cooling the house. Three technicians worked on the problem. The first technician explained the AC was frozen and needed to be defrosted. He explained the process and stated someone would be back in a few hours. Skyler and David accessed the problem and completed the repair. They were prompt, friendly, answered all our questions and did a wonderful job completing the repair. I would highly recommend this company and all the people we have worked with. Thank you Skyler and David ! read more

Kudos to DJ at Snowbird Heating & Cooling. Our AC unit gave out Saturday and we waited until this morning to call them. He was spot on with his safety precautions in handling home calls; staying back from the door, waiting outside the garage until I went back into the house. Even had me call out the CC card # to the office mgr on the phone so he wouldn't touch the card. I thanked him for following safety procedures. He said they aren't taking all calls, "my ac is making a funny noise," If it's cooling, it not broke. Good plan. read more

Carlos was amazing I wish we can give him a 7 or 8! He diagnosed our problem and found that the issue is under warrantee. Because Snowbird is not an authorized dealer for the brand of heat pump that we have, and cannot get the part to fix it, he referred us to someone who can help us. read more

Been doing business with snowbird for years now. Always fast service with great technicians. Vert happy with there pricing

First used this company when we purchased our house a few year back. We had an older model AC unit that wasn't working and Jay came out and put freon in the unit for us. They came out and installed a new unit for us and worked out a great financing plan. Their customer service is great and there is always a technician available when you need one to come out! read more

Matt from Snowbird Heating & Cooling is our hero! We were visiting our parents in FL and their air conditioner died. We were looking to sleep in 80 degrees and he did everything he could to get the air conditioning working. Said he would come back first thing tomorrow morning, but then showed back up at 7:30pm to replace the motor! He was super friendly and seemed to genuinely care about our comfort. We tried to tip him and he wouldn't accept. I would highly recommend!!! read more

We have had multiple A/C tech visits for a problem with our cooling. We finally contacted Snowbird since other companies were not fixing the problem. So glad we did!! Bruce came out and did some work on the a/c unit itself. We asked for him to come back again since our thermostat temperature was not reading properly. He discovered because the wall the thermostat is on was hot, that there was a loose wall behind the return vent that allowed heat from the outside to enter. He fixed the problem in very little time and spent even more time walking through the house ensuring all the vents were working properly, along with the outside roof vents. Bruce is very professional, knowledgeable and able to explain the problem in layman's terms. read more

They installed our new unit 5 years ago and did a crappy job. My elderly parent purchased a service contract and they still give crappy service, are unprofessional and have caused damage to or home. Next step is litigation! read more

I found out too late - horrible service. Compressor replaced ($ 3000.00) then problems. Still unresolved. Poor customer service...

HORRIBLE!!!!! Do not use this company. Installed a new unit last year and have had all kinds of problems from bad install. Manager is a jerk and will not help out. read more