Terrible customer service , Jaime was completely rude , saw rats running across and some were…read moregetting in the treats!!take your business elsewhere!!!

It was amazing how easy it was to wash my blind son's service dog. The clerk was so gentle and…read morehelpful with getting him into the tub. He is very cautious. The price was reasonable. Parking was available on street.

I would look elsewhere for other groomers. Although the location is great, Dewberry is very…read moreexpensive for the quality they give. I've gone here 3 times, the first time was better, but then since then they have charged more, done lower quality work, ignored requests (which is simply just a breed cut typically), and really don't seem to appreciate the business they receive. You can go to a chain like pet smart or petco and get a less expensive cut for better quality. On the positive, the location is good and they do have a nice retail section of the store with dog treats, toys, supplies, etc which are nice.

Wonderful people, our cavalier loves going there. He's always happy to go and they do a great job…read morewith styling this breed

We love coming here and so does our pup! Excellent product selection and customer service is…read moreexcellent. It always feels like a personalized experience coming in - can't say enough good things!

The owner of the Lucky Pup is very knowledgeable and friendly. He carries high end treats and…read morefood. If you like to support local businesses, this is one you should try on Mass Ave.

Dangerously incompetent…read more I was leaving a condo building on Causeway Street and saw three dogs tied to a handrail by the entrance at the street. Two small brown dogs and a small, black pug-like dog. They were tied by their leashes to a handrail. Nobody in sight. They were a foot from the double-doors to the street. Anyone could have grabbed them when the doors opened. It would not have taken much for those three dogs to become bait at a dog fight. I waited to keep an eye on them. One of the dogs was barking incessantly. The building manager came from her back office, where she heard the barking, through the elevator lobby and into the foyer to the street where I was sitting on a chair watching the three dogs. Five minutes passed and a chipper young woman emerged from the elevator lobby with a fourth dog, Henry, a neighbor's french bull dog. She looked surprised when she saw the building manager and me. I asked her if those were her dogs. She said that she worked for DogParty and had left the three dogs unattended while she went up in the elevator to get Henry, the french bull dog. I told her I was concerned about the safety of the three dogs. The dog party woman stood smiling and blathering all sorts of platitudes and nonsense. Not once did she suggest that she would do anything differently. That's scary. I would not trust my dog with these people, they are dangerously incompetent. *note: here is my reply to Erin's comment here and a private message she sent to me asking me to remove the description of events, above. * * * * * Erin -- I appreciate your predicament, but am not at all happy with your defensive attitude and aggressive list of excuses and distractions. You make bold claims, such as, "I take this matter very seriously. The dogs safety and well-being is our top priority." Yet, the incident described occurred, and, to be honest, you cannot prevent it from happening again. I have used services similar to yours in the past and I have heard all sorts of promises and hyperbole regarding the level of service to be expected. I have also experienced the myriad of problems encountered when something as simple as a lack of common sense is the root cause. You mention that I am not a customer, so what? The event described still happened and still shows the risk the dogs were exposed to, regardless of your best intentions. Your intentions and your predicament are not correlating to the execution you manage in your business. Focus on that, not altering the truth. You write that you have taken steps to correct the problem, that's encouraging. Work on it. You do not mention firing the employee in question. Has she been fired? If not, why? What genuine 'corrective action' has been taken? I ask not for my sake, as I clearly would never trust my dog to your care, but for the sake of potential new customers who are considering your service. Will they be expected to trust their dog(s) to an employee with little or no common sense and a lack of responsibility? * * * * * HERE IS THE TYPE OF COMMUNICATION THAT FRIENDS OF DOG PARTY THINK HELPS. THIS IS THE COMPLETE TEXT OF A MESSAGE SENT BY MATT P. OF BOSTON ON 14-JUL-2011. MATT P. HAS WRITTEN A POSITIVE REVIEW OF DOG PARTY ON YELP.COM AND HE SENT ME THIS PRIVATE MESSAGE AS A COMPLIMENT, PRESUMABLY IN RESPONSE TO MY COMMENT ON DOG PARTY. (SOMEBODY AT YELP.COM SHOULD CHECK ON MR. MATT P. -- HE SEEMS A BIT OFF.) "You need to shut your mouth buddy.. You keep on making up stories and posting lies and you'll going to have to answer for it. Hope to see you soon." * * * * * IT TURNS OUT THAT MATT P. OF BOSTON WROTE A POSITIVE REVIEW OF DOG PARTY AND TRIES TO MALIGN ME AS AN AGENT OF ANOTHER DOG SERVICE (A LIE) THEN MISREPRESENTS THE FACTS. HERE IS WHAT HE WROTE IN HIS REVIEW. BEAR IN MIND, THE FOLLOWING QUOTE IS A FICTION WRITTEN BY MATT P. AND NOT MY OPINION. "First of all, I know the area in the lobby where the dogs are tied and it's 100% safe and secure with a video monitor and security woman watching while the dog walker walks the 2 minutes down the hall to pick up the other dogs." MATT P. MAY KNOW THE AREA IN THE STRADA LOBBY, HE CLAIMS TO LIVE THERE AND THREATENS ME WITH A CONFRONTATION IN HIS REVIEW, THEN HAS THE NERVE TO REFER TO ME AS A LOWLIFE. SHEESH! THE FACT IS THE AREA WHERE THE DOGS WERE TIED, RIGHT AT THE ENTRANCE DOORS, IS NOT SAFE. THE DOORS ARE LOCKED, BUT OPENED BY ANYONE AND EVERYONE FOR WHOMEVER SHOWS UP AND WANTS TO ENTER. THERE IS NO GOOD CONTROL OVER ENTRY. ALSO, THE TWO MINUTE WALK DOWN THE HALL TO PICK UP DOGS IS AN ABSOLUTE FICTION. THE FIRST SIX FLOORS OF THE BUILDING ARE OFFICE AND HAVE NOT DOGS. ANY DOG WALKER PICKING UP A DOG WOULD NEED TO ENTER A SECOND LOBBY, WAIT FOR AN ELEVATOR, GO TO AN APARTMENT ON 7 OR HIGHER, THAN RETURN. NOT TWO MINUTES BY ANY STRETCH OF THE IMAGINATION. I HAVE TO WONDER ABOUT MATT P.'s REVIEW AND OTHER POSITIVE REVIEWS OF DOG PARTY, GIVEN THE REAL FACTS.

I don't know about the bad review but my experience here has been nothing but stellar!!…read more Let me tell you, Erin has been walking my dog Bailey for just about a year and a half now. I have used other dog walkers in the past and none even come close to displaying the care and professionalism that Erin does. She is genuinely a great person and I would highly recommend her to anyone looking for a dog walker. Bailey loves the attention she receives from Erin and I couldn't ask for a better walker! Two thumbs way up.

Very attentive and proactive staff! Caught issues ahead of them becoming serious. Grateful to this…read moreoffice for their flexibility, I just wish they were closer to where I live!

This updated review has nothing to do with the care my animals have received from the doctors at…read morethis clinic, it has everything to do with the lack of care and compassion I was treated with when my dog passed away recently. Many errors occurred in how this was handled, I understand that things happen but when I am expressing my frustration over the miss-information and miss-handling of my dogs remains (my dog that had been a patient there for 13 years), I expect more than "I don't know what you want me to say I have already apologized". I tried to handle this off-line with the business owners and received zero response. What a sad way to handle a relationship that has spanned over 20+ years.

I've been meaning to write this review for months now! I…read morecan't say enough about Martyna and Jeremy, they started walking Lana (my dog) back in Novemeber 2015. I was so lucky to find them last minute when I was going away for a month. I was only going to hire them during the time of my month-long training, but when I got back I noticed what an impact the walks made on Lana's daily behavior habits. After that I hired them permanently and they have been walking her every week since. They have so much love for animals! they are RELIABLE, TIMELY, AFFORDABLE and have vast knowledge of dogs! In addition to all this, Jeremy and Martyna noticed some health problems with Lana. Because of them I took her into the vet and she is much healthier now. Thank you Thank you for all you do!

My husband and I used Dot Pet Sitters to take care of our cat while we were away for two weeks this…read moresummer. Martyna and Jeremy were outstanding -- they showed such great attention to detail, integrity, and care for our cat and our home. During their initial home visit, they took careful notes and came prepared with a contract for us to fill out prior to leaving. Our cat, Opal, is really shy, but Martyna and Jeremy were ready to spend whatever time she needed in case she ever wanted to come out for attention. They also watered our plants (which looked healthier when we got home than when we left!), and took in our mail. We were so impressed that all of these services were offered at such a reasonable rate. All in all, Martyna and Jeremy were absolutely wonderful. Our kitty and house were so well cared for that it seemed we had never even left. We will absolutely call them again next time we go away and would recommend them without hesitation. :)

The staff here is so knowledgeable and are willing to jump if you have any concerns. Our Vizsla…read moreHenrick is 10 months old, and having the ability to watch him interact with the other pups is great. He moves around to the different areas, so I doubt he gets bored! Comes home happy and when we arrive to go again he is so excited. These guys are pros, and when I go away this summer they are boarding Henrick in a "suite". Highly recommend and the faculty is amazing.

For the care of my dog - satisfactory. For accessibility-quite likely in violation of a slew of…read moreregulations, and laws. They refused to continue watching my dog, because i reminded them that their treatment of people who needed to use the accessible entrance without steps, shouldn't mean that everyonee that enters the main door gets cared cared for, and regardless of being there ahead of ALL of those people, and waiting on crutches/walker, did an attendant observe or allow access to me, my friend and a man who attempted access, over a year ago. When suffering from surgery, I asked if I should have someone else watch my dog, and they assured me they had accessibility in hand. They did not. The only reason they still exist, is because I took the high road, and didnt file a complaint with the ADA, Everett Disability commission, and sue them out of business.

Convenience Selection…read moreTwo of my favorite parts of Maggie's Since new owners took over Do not show up expecting them to be open on time, 10 is closer to 10:30 by the time they are ready to accept customers. Please instruct your employees to be ready at 10, not showing up after your posted opening hours.

I looked at reviews to try to understand how they had less than 5 stars! Wonderful and helpful…read morestaff. All the bougie foods I feed my little pony (98# lab!) and they participate i the frequent buyer programs. No shade at all to throw it is a fantastic pet store!