Very friendly and accommodating people- trust them with my car and appreciate all they have done…read morefor me! Highly recommended!

Only place I could get a replacement tire in the same day - also real nice people - nice peopleread more

I do enjoy taking my families vehicles to be repaired or maintenance here. The owner/manager is…read morehelpful and runs a tight ship. They are ALWAYS busy so that should tell you something! My Step-Dad always took all his vehicles here and so does my husband's employer. We usually get a nice discount because of this. Their receipts are itemized and that is great so I can keep good records. Prices are very fair and they accept ACIMA CREDIT if you need to pay over time!! Bonus!!

Good honest repair shop. Diagnose and fix it. No upsell. I have had a few repairs done here always…read moreat a decent price.

I can't say enough good things about Sullivan's in Brewer. I had been to Sullivan's in Falmouth…read moreand did not like them at all, so it was a nice change to get top notch service. They are fast, friendly and take time to go over everything with you at Brewer. They even took time weeks later to check the pressure and all when the car read that the pressure was wonky, free of charge and with a reassuring attitude--and this was from the youngest member of the team. It was a great experience all around and I have no qualms about recommending them.

We made our appointment online for 4 new tires, and while I was a little concerned about not…read morecontacting the store directly, the online event worked seamlessly. We were in and out in 3 hours, with a very nice waiting room. A courtesy van was available, but we moseyed across the street to Marden's, then had lunch next door and called it good. The service folk were friendly, professional and helpful with the online rebate forms.

Fair honest repair! Timely and very courteous customer…read moreservice Family run business that took care of our family away from home... our daughter is a college student and Dave and his team did a great job

Had them install a timing belt kit on my toyota 4 runner leaked coolant right away because nothing…read moreinstalling a new o ring then to make it worse after only 4k miles the belt broke I called talked to Dave and he said to get a new vehicle instead of standing behind there work I am very disappointed and being disabled vehicle less now.. thanks Dave

Recently took vehicle to have inspected and car was severely damaged by lifting from pinch welds…read moreWhen the pinch welds on unibody cars become damaged or rusted, it's important to use alternative lift points to safely lift the vehicle without causing further damage. One common alternative is to use designated lift points or structural reinforcement points specified by the vehicle manufacturer. And when I confronted the mechanic about damage caused he said well if it's Rusty it's not his fault and when asked if he will fix was told he's not good at auto body so he can't promise it will look good very unprofessional bad service don't go here you will be ripped off or scammed out of your hard-earned money

**PLEASE READ** Hopefully you're reading this review before…read moreyou bring your car here to get service done. It took my employee 4 weeks to get his car back and it was in worse condition before it was brought in. Car was dead on the side of the road the same day even though they said it was road tested with a new inspection sticker. They had no problem overcharging for the work done and cussing us out over the phone when questioning. The owner would not give us her name and hung up the phone after calling me a bold face liar.

I was stranded with a vehicle that one other local job could not fit in because he was absolutely…read morecertain I needed extensive work---likely alternator and more. I called VIP who had no openings for a week, but I was leaving the next day for another State. She told me to come in, after a couple of hours, they got me in and, lo and behold, I just needed a battery. They had every opportunity to tell this 70 year old woman that I needed the alternator and whatever else. But, they were honest, kind, courteous, reasonably priced. I cannot say enough good things about these folks.

I went in to get a simple oil change, and got well more than I expected! Excellent customer…read moreservice, friendly advice, all at a great price! I will be using VIP for more than oil changes going forward.

This place is a joke. Brought my car in for an oil leak and they didn't fix the leak (but told me…read morethey did) and didn't put oil I'm my car. Now I have a blown engine and of course they won't return my calls!!!!!

As always amazing and effective service Adam and his team are efficient and professionalread more

They hired a person named Eric. Eric has a unique skill. He can find the problem or impediment to…read moreabsolutely anything you say. I have been a delighted Customer for 7 years. I asked to come in the afternoon and read a book while they replace my front brakes. This has Never been a problem. Eric you see requires the car be there by 9 am, 10 am at the latest in case he can't find parts. You've heard of a Debbie Downer? That's Eric.