We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.

Where do I begin. I don't even want to spend this time to do this review. To think about my ordeal…read moreupsets me. I only used 3 D because they work on weekends. I now regret using them at all. They came out and diagnosed an air conditionet problem that cost 1,160 dollars. I paid them. The unit seemed to work after they left. They said they would come back to make sure it was working but never did. Ten days later it quit working again they came out again. They tore up a lot of duct work to get to the motor that they said was not working. I looked up the part and it was normally around 300 to 500 dollars. They left and called back later and said now I had to pay 2,200 dollars to fix it. I was livid. Ten days before they charged 1,160 to fix it and now say it is 2,200 more to fix it again. Never acknowledging they misdiagnosed and charged me 1,160 dollars for nothing. Well I called Another company for a second opinion. I called Integrity Air HVAC. Guess what, It was the motor all along, but Integrity only charged me 850 dollars. That included new duct work that 3D had torn up with their ham fisted diagnostics the day before. Integrity fixed it all and it has worked great since.

First time using 3D. Both our AC unit failed over the Memorial Day weekend. The downstairs unit…read morefail on Saturday and the upstairs unit Sunday. We called Tuesday and they were here on Wednesday. Got the upstairs unit up and running. Downstairs needed parts. Friday alls cool! Professional, Friendly, Communicative, Thorough and on time. Saved us a lot of money by checking on warranties, remember to get the extended warranty's. Saved us thousands $$$. Rick is the best service technician we've had the pleasure of working with in our 60+ years of HVAC dealings. Call 3D for you next service, purchase or HVAC consultation.

Jason came out same day as our call. He's been in HVAC for a couple decades and Autumn is a family…read morerun company servicing all of central ALABAMA Anually - the cost is $131 for 2 visits per year for cleaning of unit and changing the filter. A Unit for 3.5ton heat pump package unit was app $7248.

Had them come out to service my air conditioning unit. Can't remember the guys name but I think it…read morewas Issac. Very professional. He showed up on time and the price was very fair. Its hard to find trustworthy people in this industry but so far I am impressed with these guys and will use them again.

Fast response, excellent and fast work at a fair price. He took care of underground pipe break…read more(caused by gas co) in two hours. Highly recommended.

I've used Dan a couple of times. Great work and he is who I call when I need something that comes…read moreup unexpectedly or for updated stuff.

I have used capstone three times and I've been very pleased each time, their customer service is…read moreoutstanding and I will continue to use them for my business and residential.

The plumbers that came over to fix the issue was great guys. The only thing was they couldn't fix…read morethe issue and left dirt from their shoes in the shower after they was done putting the original piece back on the shower. I called because I got an invoice for 166$ but the invoice stated what I called in for not what I was getting charge for. When I called the lady over the phone was very rude. She was talking to me as if I was stupid. Customer service is very terrible here. 166$ was Just for diagnostic. It would be nice to know what you will be charge for prior to the job EVEN IF they don't fix it OR when doing an invoice they would say this what you being charged for and not what you called in for which wasn't even fixed.

If you need a plumber this is your go to company!!! From the initial phone call to having my new…read moresink & disposal installed, the most professional group of people!!! I want to add our tech Russel Randall was so polite & courteous and definitely knows his craft !!! Give them a call and they'll take care of all your plumbing needs. The Hewitt's

I called these plumbers because my pilot light on my hot water heater would not stay lit. They came…read moreout the next day and told me it was probably the thermocouple and it would need to be replaced. No testing of the part was done as I watched them before their diagnosis. They did not have the part on their truck and told me another tech of theirs's was bringing the replacement part out to my house. The techs waiting for the part to arrive. In the meantime they stood in my driveway and smoked cigarettes and talked for an hour and a half before the part arrived. It came, they installed it and charged me a $165.00 service call and $25.00 for the part. Total was $190.00. That evening we noticed we had no hot water again. I checked the pilot light and once again it was out. I called the next morning and let Jen know I had no pilot light or hot water. They wanted to charge me for another service call to come out and this time replace the gas control valve on my hot water heater. They did tell me they would only charge me half of a service call since they had been out the day before and did not fix the problem. I inquired about possibly having my hot water heater replaced because by the time I paid them for another part and another service call, I was approaching the cost for a new hot water heater. Jen told me she would look up the price of the control valve and put together a price for a new hot water heater if that was needed and call me back. I waited for two days for Jen to call back. I had no hot water in the interim. Because Jen failed to call back like she said she would, I had to hire another plumber, pay an additional service charge to have the problem fixed. They seemed to be nice enough people but they did not fix the problem and wanted more money to come out.

Did not respond when called about refrigerator being broken again. Was told he would follow up but…read moreno answer after multiple calls and texts. If you check the not recommended reviews this occurs frequently.

Jonathan showed up exactly on time. He not only fixed the issue that I called him about but also…read moreidentified and fixed another issue that was causing ice build up in my freezer. Overall extremely satisfied with the service provided.

Great honesty, integrity and business ethics. Excellent Service…read more I have lived in this house for 18 years and have used 4 other septic service providers. Some were okay to work with. I had never used Arnett Environmental, and they have been the best by far. Head and shoulders above the others. Our septic pump had stopped working over the weekend and the pump 'barrel' was full. I had just had the actual septic tank pumped out in 8 months ago. Monday morning, I called some companies I had used in the past. They said that they would need to pump out the septic tank again and install a new pump. I had never used Arnett, but I noticed they had good reviews. I spoke with Brandon on the phone about the problem. He said pumping might not be necessary, and that the current pump may still be usable. He discussed multiple options and the cost of each option. He also was very honest about services that would NOT be necessary. Brandon was able to send a crew that same day. The crew was Luke and Michael. They are very knowledgeable, their work was high quality, and they had the patience to answer my questions. While I watched, they tried multiple ways to get the current pump working. They were able to get the current pump to work, but it did not have enough power to discharge the waste at an acceptable pace. They took the time to show all of this to me. They replaced the pump with a new pump, tested and exercised the system to ensure it was fully functional. No additional tank pumping or other service was needed, and the cost estimate was exactly as Brandon had discussed. No surprises and no additional fees. The honesty and integrity displayed by Brandon, Luke and Michael made this a pleasant experience. I highly recommend them and i will definitely use their business in the future.

Well let me start by saying that Brandon is a true professional in his business dealings…read more If he tells you something then that's what it is! He sent a crew out in the rain to replace my septic pump and they did a superb job! They took time to explain how the process was going to go and left my property the same way they found it! It pays to do quality work for your customers and I believe in giving accolades when merited. I fully endorse Arnett Environmental. Thank you gentlemen for a righteous job!