What a great group of people who run this place and all the dogs are well cared and very happy once…read morethe owners return to pick them up! Convenient location, nice, well-kept place with efficient service, and once again, enthusiastic and wonderful staff. As far as puppy ambience goes, I'm not sure if it gets much better.

Great service. My baby (dog) was happy when I dropped her off and happy when I picked her up.read more

My German has been going to Animal House for a while now both for boarding and grooming and if you…read moreknow German Shepards they can be intimidating animals. Animal house staff have always taken great care of my baby both during is long stays and grooming sessions. Recently got him groomed for the first time this summer and had an incredible experience. Staff took great care of his undercoat along with being able to manage getting his nails trimmed which I know can be a task in itself. Very timely service dropped him off in the morning they had him finished and ready to go in just a few houses.

I took my friend's dog here for a grooming appointment at 9:30, pick up window was set for…read more4:30-4:45. She has taken the dog to Animal House several times in the past. When dropping him off I told the person at the counter not to shave him totally and the girl looked at my friends account on the computer and told me that she understood because there were notes saying how to clip him. My friend came at 4:30 to pick up her dog and was told they hadn't started working on him yet! She waited 30 minutes until they were done. When they brought him out to go home it was a real chop job, the ridges from the clipper were visible from the side it was obvious that certain areas were shaved unevenly. The hair on the head and around the ears was chopped with no attention to detail. She was shocked and spoke to the owner about how awful the job was and asked for a partial refund, at least for the tip given. The owner said she would get back to her and never did. I have clipped and shaved my own dogs at home and know I could've done a better job!

We discovered this business by accident and we are so happy we did. The owners and all the…read moreemployees we met are amazing. They offer boarding, training, and grooming. Such an incredible facility with an amazing staff. We won't use any other kennel again. They explain everything and provide a tour of the facility. They have an incredible training reputation as evidenced with all the awards on the walls in the office. The website provides a historical overview of the training they've done. Highly recommend this place to take care of your dogs. They took great care of ours.

About six months ago my wife and I adopted a beautiful Labradoodle. His name is Teddy and at the…read moretime we picked him up he was 4.5 years old. He came with some bad habits especially while on the leash. Our Veterinarian recommended Bill Mattis at River Ridge Kennels. After we talked to Bill on the phone we enrolled Teddy in the six week obedience training course. And what a blessing! We found their prices very reasonable and the training was excellent. There were six dogs in our class and each dog had their own set of issues and personalities. The love, respect and compassion Bill showed our pets was nothing short of amazing. Well, Teddy passed with flying colors and my wife and I did as well. Bill and staff come with many years of experience and I can't give enough praise to Bill as he is the consummate professional when it comes to training dogs AND their owners. We highly recommend River Ridge Kennels and Bill Mattis.

I've been bringing my dog here for daycare for a while, and unfortunately I can't recommend this…read moreplace based on our experience. My dog ended up getting fleas from here more than once, and we don't have any other pets at home, so it was pretty clear where it came from. Every time I picked him up, he would pull hard on the leash to get out of there and immediately need to go to the bathroom, like he hadn't been let out enough. He also acted extremely thirsty, as if he hadn't had water all day too. He went about three times a week, and most days they only posted one or two photos of him, which made it hard to know what his day actually looked like. I also had to remind them multiple times not to give him chicken treats because he's allergic; I knew each time he was given chicken because he would come home with bloody stools, which was really concerning and I had to take him to the veterinarian initially for this. The staff themselves are very nice, but based on the overall care and repeated issues, I wouldn't recommend this daycare for pets!

Our dog absolutely LOVES coming here. Everytime we pull uo he runs right to the door and couldn't…read morecare less about check in. Wants to be taken right back Making reservations is easy, everyone is always super polite and very accommodating if you need to come early/late or extend the stay. They post pictures daily and send report cards, which we always love because they clearly take your time getting to know your dog as some of the things they put on there are so specific we love them and will continue to use them any time we go out if town and considering starting to add random daycare days in even when we are home since he loves it so much.

This may be a long one. Im originally for San Diego. Had my best friend since she was 1 year old…read more Traveled cross country w me 3 times & around Mexico. It wasn't until we were in Jacksonville (away from family & new to the area) that I found myself needing to board her. After WEEKS of searching different facilities, I choose PAWVILLE. Saying I was a MESS leaving her there was an understatement. I cried leaving her. The facility was beautiful, well kept, secure & the staff was friendly (again, just me being an over protective parent). I Bella stayed for 6 days. I received pictures of my baby and the staff was patient with me, when I'd call to check on her. Needless to say, I cried ALOT when I picked up my baby. She was happy to see me and she was fine. A lil confused, but she was fine and well cared for. I ended up using PAWVILLE a.few times while we were in Jacksonville. Fast forward 4 years & back in San Diego I recently rescued another dog & need to board him (here we go again). My thoughts, "its San Diego, this will be easy." The bar PAWVILLE instilled in my needs for boarding is beyond measure. I miss the facility & the comfort I found in knowing my furchild was safe. Thank you PAWVILLE for your excellent services & facility.

We had a family emergency and had to go home for a death in our family and needed a place to board…read moreour dog for 3 weeks. It started with the report card pictures, I noticed that he was becoming very thin. He was sent with a bag of 18lb bag of dog food and I signed and paid for them to feed him the food they had when he ran out. I noticed marks on him unsure if it was from them or their dogs, one picture you can see blood on his paw and never once did they say anything about him being hurt. He also came back home flinching really bad, when I would go to simply pet him he would duck. When we got him back home and started feeding him like his normal again he fatten up back to normal very fast. He also has became aggressive when we bathe him with the shower head (he bit my friend while she was bathing him) when he used to not be till he went to pawville.

We board our dog here every time we go out of town. Wouldn't consider using any place else…read more Excellent care and attention.

This place is great. The price point and the service given exceeded my expectations…read more The staff here is phenomenal. My dog leaves this place happy and tired. My dog doesn't even look back at us when we drop her off here. She enjoys her day here. I appreciate the photos that are posted of my dog's day at day care. I was in the area for a month and needed boarding and daycare during the month. I felt safe leaving my dog here while I was out of town. The boarding service was so great we decided to bring her for daycare. The price and service are exceptional compared to a few overpriced places I've used in major metropolitan areas with me leaving wondering if they even know my dog's name. We also booked grooming here after boarding. They did a great job. We have also used their "refresher" service after a daycare day. I highly recommend. $25 and my pup came so fresh and so clean, clean.

Amazing pet day care and lodge. Would highly recommend for boarding. Great equipment for the…read moreanimals and very fun,interactive, understanding owner

first time here today and the staff was incredibly helpful and sweet to our baby. they provide…read moreeverything you need to self bathe your dog. They provide shampoo and conditioner but you can bring your own too. They have all types of brushes which was INCREDIBLY helpful in getting all our german retriever mix fur off and getting the shampoo and conditioner massaged into her coat. you can also add on services you don't feel comfortable doing yourself like ear-cleaning, toothbrushing, nail trimming, etc. definitely will be back and encouraging all our dog-parent friends to come here too

I love this place and the owner has always been very nice. I have been taking my babies here since…read morethey opened. They take good care of my remaining pet, a Beagle named Barely and she comes out from her day in the spa looking like a million bucks. Thank you so much for taking care of my baby.