I went in to ABA to have my fish aquarium water checked & the owner was EXTREME RUDE!!!…read more I asked him if he was being forced to wear a mask & he started screaming at me & told me to SUCK HIS D----!!!!! In my 38 yrs of living in New Baltimore/Chesterfield, I've NEVER ONCE been Disrespected like that from anyone, Especially a business owner... I will NEVER go there again or reccommend them to ANYONE

I bought a Lady Gouldian Finch for $140.00 in the afternoon of one day. The next he eat, took a…read morebath and the next morning he was dead on the cage floor. First call a younger female with a bit of attitude "he was healthy when he left here". Finally caught up with the owner a few days later. He said bring the body in for him and the breeder to see. This ended up almost a week later. Mean while we had trash pick up and out went the body. He then tells me they have a "one week" warranty. (why didn't she tell me that and save the body?) He then tells me he'll have to talk to the breeder and get back with me (two weeks ago) I think I see where this is going.....$140.00 and NO bird.

The store is really great although they don't have all product compared to other pet stores they…read morealways try their best they have the product for the right customer and not only that but their employees are the best they always try to help out customers the best they can while the same time focusing on the job even the managers are like that too like Alex who is not only a good manager but a great leader too has some of the best knowledge for fish and reptiles, but there's also could be said about the stock workers and cashiers themselves like for example I met this one stock worker Name Kolten who despite working always has a little time to chat with customers see how they're doing if they need help with anything while at the same timeand who's willing to help others no matter the best he can although his knowledge is not great he always tries his best no matter what and also a real gentleman too as he told me and he always tries to put 100% effort into work and very helpful with his coworkers and specially his boss as he says but still think the other employees are amazing too and helpful also the owner is really great who's willing to help out and get her hands dirty if need be she's the nicely you'll ever meet and I highly recommend if she's there meeting her her name is Elizabeth so I highly recommend this store to new customers and most importantly the people who love their pets bring them in too the employees will love them so much help you not only for your pet but for you too give you the best recommendations ever

Very helpful and friendly staff. It is a very clean store, they have a great selection of…read more products, and very good pricing. Our dog loves the Redford brand dog foods, both dry and wet. The other thing that impressed me is on several occassions I have seen how wonderful the Manager and Asst Store manager are with their staff. You can tell the staff likes working here.

We had such a great experience here! The staff is friendly and welcoming. The service was excellent…read morefrom start to finish. Our dog came home looking and smelling amazing after his bath and de-shed treatment. The fresh, clean "just-groomed" glow was next level. Brooke, our groomer, even took the time to call and ask if we wanted the hair on his ears trimmed, which I really appreciated. That kind of attention to detail makes a big difference. The grooming prices are very reasonable. Our final cost was actually less than what we've been paying at a popular competitor with a promo code. Bonus: Pet Wants carries really great products in-store with natural ingredients, which is a huge plus for us. Highly recommend! We'll definitely be back!

Very friendly and accommodating. We had to change our time last minute and they said no problem!read more

Great place with a welcoming staff and a strong commitment to helping animals find homes…read more PetSmart's adoption events are huge and well organized, making it easy to meet pets who truly need families. If you're thinking about adding a pet to your life, adopt -- these events make a real difference for animals and the community.

5 of 5 fish have died in less than 24hours!!!…read more Within 10ish hours 2 were floating...upon closer inspection--one looks like it may have the beginning stages of fin rot or ich!!! I have spend hundreds on my tanks and better not have an outbreak!!! Fast forward to the next morning...you guessed it, 3 remaining are also dead! Now before you assume--another fish nipped at the one's tail, the water levels were off, or they weren't acclimated properly, etc...I've had tanks for 30+ years and this tank in particular is 100 gallon and only has 3 silver dollars in the tank and 30+ plants; They're shy AF, but perfectly healthy and have been in said tank for 5+ years! Along with them I had 8 angel fish whom have passed (age) or were moved to a breeding tank (new breeding pair). 2nd: I was looking around for about 10 minutes and there wasn't a single employee to be found anywhere near the fish area. I made my selection and asked the lady at the checkout to page someone and she acted like I was bothering her while she played on her phone and yet had ZERO customers to check out at the time?! Sorry? 3rd: While "fish lady" (didn't catch her name) was pleasant, it was clear that she was not versed in fish--with her net skills & when she said, "you should get fish with more color"; rainbow fish grow to 3" and have loads of color when they're adults, so long as they're fed properly with veggies and protein and not a cheap flake with fillers....What's worse is I fear she would have sold me just about anything and these fish were 1"ish and need to be in a 75+ with 6 or more to prevent aggression, best color, and fin nipping... 4th: I should have known better/taken it as a warning when she said, "we have a 2 week dead return policy and yes, you need to bring the fish back in with you." AKA THIS HAPPENS A LOT AND TO GET A REFUND THEY NEED THE FISH! Soooooo...I have my frozen 5 fish and I now get to make another stop at Petsmart...buy at your own risk!! PLEASE research on your own before going in or do a quick google search while there FOR YOUR KNOWLEDGE AND HEALTH OF FISH!! I will NOT buy from a Petsmart again and I advise you not to either, especially in their fish department, where they don't know what they're selling and/or fish are sick from not being quarantined upon arrival!

It's a nice store, but they heavily push grain free foods and raw diets, which is the complete…read moreopposite of what most veterinarians recommend.

Rocko's is my one stop pet store. They have always gone out of their way to help me find what I am…read morelooking for. I pass 3 pet stores on the way to Rocko's for a reason. Look no further...Rocko's will soon be your goto place for pet supplies too!

The chesterfield location is horrible! Store is never clean. Animals are always unwell and messy…read more Not to mention how mean and unprofessional the staff is.

today I went to Petco and I was looking to buy a pet snake and the nice worker Parker was about to…read moreopen the cage up super nice worker by the way and all the sudden the manager, Mike that looks like Dr. minyak from Henry danger was absurdly rude and dramatic he told Parker no no I felt bad for Parker. I know his feelings were hurt in that second. Parker definitely deserves a raise. and I will never ever ever be buying anything from here ever again.

We were looking for a mobile groomer for our 15 yo Bichon Plus since we were concerned about…read morestressing her at the commercial pet supply store, where she has demonstrated increased anxiety & shaking. We were very impressed with the care, and friendliness provided, and were pleased with her so well groomed! Will definitely use this service again.

Patient, thorough groomer that is prompt and caring. My dog can be a stinker & doesn't like baths,…read moreor his feet or ears touched but this groomer somehow works her magic on him & he always looks perfect when he's done. Highly recommend.

Had Stephanie cut my dog murphys hair. She did a puppy cut on her and did an amazing job.read more

I love Jackie She does a great job and I've been going to her for many years. My Australian…read moreLabradoodle loves her as well and gets very excited when I tell him he's going to get groomed. He jumps and barks and after the groom he actually poses for pics!

Deb is who you NEED taking care of your pets when you are out of town. She is PHENOMENAL! I would…read moregive her 10 stars if I could. She is very reliable, professional, and a genuinely kind animal lover! She took care of our 2 cats for a week over Christmas. She provided daily updates along with photos and videos (nearly 100 over the course of the week!) It was so nice to know they were in good hands and I never had to worry about them! We are so satisfied with her service and will definitely be hiring her next time we go out of town!

Amazing!!!!!! Deb and Deanna really love my pets! They take such good care of my fur babies that…read moreI don't ever have to worry! I love the pictures and updates. Plus, Deb is so good at trying to accommodate last minute requests. I can't say enough about this business. If you need a dog walker - do not go anywhere else!!