We were away on vacation and had a problem with our pool. Mark came out and took care of the…read moreproblem. We are happy we found him, he did an excellent job and advised me as to what to do in the event the same thing happened. He said it was an easy fix and told us it didn't take too long so while he was there he cleaned the pool. Who could ask for more. I would recommend Greenville Pool and Spa to anyone needing a reliable pool and spa service.

Mark put above aground pool liner in for me. He did a great job with work and communication. I…read morehighly recommend him.

All the guys at Pool Pro were exceptional to work with. They were all very nice! They kept in touch…read moreduring the waiting months and showed up on time the day of install. The guys were very organized and cleaned up the job site when they were done like they were never there. They worked very hard and had it completed in about 5 hours. Kenneth answered any questions we had and was very knowledgeable about any and all pool related stuff. The guy that brought in our water for the pool said 8/10 of the pools he fills aren't level but ours was perfectly level. Very pleased and will definitely recommend Pool Pro!

From the owner: Serving the Upstate for Over 30 Yearsread more

Not recommended on any level. The sales and delivery side is great. After sale is horrible. Quality…read moreand service are deplorable. We've had ours for less than a year. It leaks from a hose or loose fitting. Possibly a manufacturing defect. The panels are of poor quality and chip easily. Would be nice if we could get a technician to reply and come out to service repair it. I don't want to fix it myself since the parts are still under warranty. The warranty is pathetic also. Labor is for six months and parts for one year. I was told by the company repair technician that he did not repair non labor warranty spas that a contract employee would have too. He called back today and said I should possibly call a local spa company which none will service ones they don't sale. A second company technician has not responded. This was our second Spa. Our first spa was Canadian built and was of perfect quality with zero issues the whole time we owned it. We moved and purchase this one since it was closer to our home and more reasonably priced. Huge mistake. Spoke to the store we purchase our spa from in October 2023 and they said to submit a claim on line claiming proper protocol so I did. The next email I received was cancellation of my orginal claim on October 30, 2023. My next Spa will be a Bull Frog which is sold and serviced locally. I will be stuck with the labor cost or fixing this on myself.

From the owner: Luxury for Lessread more

We were very impressed with this service. We called and the next day Pat was here to move the spa…read more He called on his way and was very prompt and courteous. He did a great job moving the spa and price was extremely reasonable.

From the owner: Specializing in: - Spas & Hot Tubsread more

I have always received great customer service from Leslie's Pools. However, yesterday Alexis went…read moreabove and beyond. I came in for a replacement lid that she had at the counter ready just be seeing what I had in my hand when I walked in. I later found that my pump wasn't working as I am opening my pool this year. I was expecting to leave mine and go back the next day for a replacement especially since it was after 6pm on my second trip. Alexis found a replacement for me that I was able to take home and get running the same evening. She was fabulous, I and greatly appreciated her going above and beyond. I really needed to get the water circulating since I had just removed the cover for this season. She had a great attitude, and she really cares about the customers that come to the store. Bridget Sparkman

Best service hands down. I have shopped her for years and Alexis is absolute awesome! Will not shop…read moreanywhere else as long as she is here. Thank you so much for the always great service and prices!

We paid this company to come out and do an inspection of our pool. We told them we needed a…read moredetailed inspection and what it was for, and they did the most generalized inspection did not even bother to fill the liner and see where it had bubbles and where the water was getting back behind the liner. Do not use this company for inspections. We had two other companies come out here and give an inspection and they showed things that were definitely wrong with the pool, but this company had no clue what was going on with it. Their inspection said that all looked good. With an inspection like that, I would be afraid to have them install a pool. It would make me scared that their work would reflect that as well I would be very weary.

Do not recommend! The other reviews are correct, once they have most of you money they are…read moreunrepsonsive and rude. More and more and more issues through time and now at a 18 months out, after over 75k they want $350 to decide if the salt cell is bad. Oh and a 4 week wait. They promise things to sell you and then they nickel and time you at the end. The ladder was more money, the caps for the ladder holes that we didn't want were more money. They accidentally plumbed an auto vacuum plug and when we asked about the cost to add the actual vacuum since we now had the hole they undid the plumbing and re-did it to make sure we didn't have the option any more "because we hadn't paid for it". But for $2500 they can re-do the plumbing AND THEN buy a vacuum. Seriously, something with a warranty you want me to pay you to evaluate. No. Go with someone, anyone else. Go with your own shovel or a kiddie pool from the dollar store.