First of all, I am not an owner of an in-ground pool...I am reviewing their testing and…read morerecommendations. I have a 16' Intex - above ground - that I purchased at Academy. This is the first summer I have had clear water from May until August...and it's all because of the people at Anchor pools. I had been going to another pool place for water testing and it NEVER worked. I put so much money into chemicals and my water stayed cloudy, murky and all. Last summer, around end of July (2018) I started going to Anchor. They helped me clear it to a point, but then they helped me close my pool in late August. I didn't want to take it down, so they told me each little detail to do. This spring (mid-May 2019) I decided to take off the cover and start in with the work ahead. I took a sample to them, they tested it, told me what to do...and in 1-2 weeks my pool was ready for swimming and it has been that way ALL SUMMER!!! They gave me the chemical levels to make sure my water was right on target. My dog even swims in the pool with me and no cloudiness!! I used some of their products and also used HTH from Walmart. Either works, but it doesn't if you don't have knowledgeable people to help you.

The offer a free water testing and every time you go up there something with your water is off and…read morethey always say you need a chemical that you don't have i have spent well over 500 dollars in the past two to three months bc of them always saying this. Then I said something about it and the other lady was like well I don't even know why so and so sold you this you don't even need it or that much of it. Very unprofessional and don't know what they are doing.

Superb service. Installed our water heater and fixed our liner on very short notice. Very…read moreorganized and responsive both before and after the work was complete. They will be our go To pool provider from now on. This team is a must visit for your pool service needs

If you want quality this is your company. Sadly my neighbor used another company and his concrete…read morehas cracks, dips and my pool is all we ever dreamed it would be. He isn't fast but you can't beat the quality.

Horrible customer service experience. Came out and gave three different quotes, was supposed to…read morestart a job for us and never showed up. Never called worst communication I've ever experienced. GO SOMEWHERE ELSE!!!

Daniel did a great job servicing my pool. I tried a few different companies and he has shown to…read moretruly do the best work. Very kind and hard working man. Thank you Daniel.

I saw Daniel's phone number being shared on Facebook as a reference for a good pool guy. And…read moredecided to give them a call. Since I've been having issues with my pool equipment and keep in the water clean.. My existing and current Pool Company has been very unreliable and unresponsive. And I've been frustrated. Upon calling Daniel, he came out the next day. Fix the leak in my pool equipment, clean my filters, test of the water was in and out in a couple of hours and got my pool back up and running. Thank you Daniel. And I definitely recommend this company

I had a phone call with them about what my issue was, I was told I'd be given a phone call back…read moreabout availability or the next step and I never received any follow up.

Derrick has a wealth of knowledge about swimming pools and pool water chemistry. I am always…read moreskeptical about my pool service due to being burned so many times. But his honesty and willingness to explain and resolve my issues has alleviated my concerns. Now he just has the green light to fix issues as they arise. Only gave 5 stars because I couldn't give 6.

We purchased a home with an in-ground, vinyl lined pool and despite having had a pool inspector…read morecome take a look at things prior to closing, we discovered after the fact that the pool was losing (leaking) nearly an inch of water a day. It may not seem like a lot, but our water bill proved that refilling the pool to keep it at proper operating level for the skimmers/pump was expensive and not sustainable. We scheduled an appointment with TJ of Pool Leak Solutions and he came to our house along with a gentleman named Preston, both of whom were knowledgeable, informative and extremely thorough with their inspection. Their diagnostic testing checked both the plumbing and the vinyl liner to make sure they correctly identified and resolved the issue for us. Although I know their inspection involved much more than I can really recap, basically they were prepared with scuba gear to get in the pool (despite it being rather cold) and used a device to check the seals on all of the jets, lights and gaskets using a colored dye test. Then they pressure tested all of the plumbing to make sure the leak wasn't somewhere outside of the pool itself. They also used an electronic scanner of sorts to identify active water leaks as well as "weak" spots where the liner was becoming prone to a future leak. They were really thorough! The inspection/testing we scheduled was not only to identify the leaks but also to patch and repair them, I believe they included up to ten patches with their quoted price. We ended up having multiple small tears they patched in addition to a few of the weak spots they patched just to reinforce the liner in hopes of preventing future issues. Overall, the guys were friendly and willing to answer questions and educate us about what was going on while they were hard at work. Although nobody wants to have a pool leak to deal with, if you do I'd definitely recommend reaching out and letting Pool Leak Solutions solve your problems!

We own a 60 year old gunnite pool in Greenville which had never had repair work done. We became…read moreconcerned last summer as we watched the surface become chalky and dark places begin to show through. The folks at our pool supply place (Leslie) recommended two companies to talk with. The first company was polite but were too busy and when pressed for a ballpark number, it was astronomical. Next we put in a call to Pool Leak Solutions. The office manger took my information and I received a call back from the owner the same afternoon. He took the time to explain what was probably going on and offered two possible solutions. For a flat fee, a technician came out with scuba gear to do an in-depth underwater examination of the pool surface. Kevin, the owner, called me to talk through the issues, and decided he wanted to come see the pool for himself - again, with scuba gear. He explained fully what he found and talked through the process to make the necessary repairs. The final estimate - which was also the final price, was less than 1/2 the price given me by the first pool repair company I had spoken with. Delayed by weather throughout a rainy winter, Kevin and his team (Christy!) kept me informed of the schedule. When they started work, they always came exactly when they said they would, and did the work they told me they would be doing that day. It was a 4-5 day job, and the process, as well as the finished result was excellent. I have been very impressed with the integrity, honesty, and professionalism of Pool Leak Solutions. The pool looks fantastic. I highly recommend them. Below: The drained pool showing original damage as well as area repaired and prepped for epoxy paint. Then, the pool almost full of water after being repaired and the tile re-grouted.

We recently had our pool project completed by Veterans Landscaping & Construction, and we couldn't…read morebe happier with the results. From start to finish, their team was professional, responsive, and committed to quality workmanship. While many people know them for building beautiful pools, they also specialize in complete outdoor living spaces, including patios, pavilions, retaining walls, landscaping, drainage solutions, sod installation, hardscaping, and full property transformations. If you're considering any outdoor project, large or small, I highly recommend giving them a call. It's refreshing to work with a company that takes pride in their work, communicates well, and delivers what they promise. We are extremely pleased with our finished project and would gladly use them again. Tell them I sent you!

The area around our residence recently experienced a large amount of rain. Pair that with my yard…read moreneeding large amounts of fill dirt at the very bottom of my property. There was no perfect time for this fill dirt to be delivered but my wife and I really needed it to be delivered. Long story short, after an initial challenge because of wet conditions, the owner of Veterans got involve and solved a potentially tough situation in and with very little lead time. I've owned and run a couple of businesses over the years, been in sales for even longer, and know how crucial customer service is to a continuously successful business. Having the owner respond to our challenge in such a timely manner and then solving it to surpass our expectations was impressive to say the least. I will no doubt use Veterans in the future and recommend them to all my friends. Thanks Chris...thanks Veterans

I called the location almost 4 weeks ago to set up getting my pool closed for the season. I was…read moretold I would get a call back. I waited 2 weeks and heard nothing. I went to the location and spoke with them directly. They had no knowledge of my call. They took all of my information and said I would be contacted within a few days. It's been almost 2 more weeks and I still haven't heard back. Looks like I'll be calling someone else.

I buy my chemicals there, they answer all my questions and if I need a service call I am able to…read moreget it scheduled without any problems,, the chemicals are of the best quality and they seem to be of reasonable price they also offer many things I do not need for good prices for those who need them. I would whole heartedly recommend them for any pool service