Matt started off appearing knowledgeable and helpful about our pool, but everything went downhill…read morefast. In trying to grow his business, he began sending untrained workers to service our pool, one of whom ripped our pool liner (photo attached). His so-called "fix" was a hideous patch that doesn't even come close to matching. When we reasonably asked for a proper liner replacement, he flat-out refused. If he's bonded and insured, he should be willing to utilize that with the intent to remedy my torn pool liner. Things only got worse. We watched one of his employees literally sweep dirt into the center of the pool with a broom instead of vacuuming -- which turned our pool green. Matt promised he would come fix it personally, but despite multiple reminders, he never showed up. On top of that, he swapped out our filters at every visit and then never returned them after we fired him, even after repeated requests.

Horrible company. Do not trust your pool to these people. I had paid in full at the beginning of…read morethe season for 3 filter and salt cell cleanings. Because my pool gate is always locked, I asked that they give me a heads up before arriving. On my last cleaning of the season they happened to show up without letting me know. Although I was not at home, my gate was unlocked because lawn care workers were there, so Total Pool and Spa's technician was able to get into my backyard. However, because I was not informed of this appointment, I did not have the blank salt cell outside so that they could put it in for the winter. When I contacted Total Pool and Spa to ask when the tech would be coming out again to change the salt cell, I was told there would be an additional $150 charge for service that could have happened if I had been notified of the day they were going to be at my house. That was my last dealing with Total Pool and Spa! I hired a much more efficient, reliable pool company. I also made sure I let everyone I know with a pool, including neighborhood community pools, to NEVER do business with this company.

My pool was a dark, dark, green with hundreds of frogs, frog eggs, spiders and very large Alien…read moreCreatures living in it. Jamie came out, took a look, gave me a quote and it only took him 3 days to get my pool crystal clear. I couldn't be happier with the service given. I'd recommend Ellenboro Aquatics to anyone who needs servicing. JOB WELL DONE!

From the owner: Ellenboro Aquatics is here to take care of all your aquatics needs. We are cpo certified with alot…read moreexperience in hot tubs and how to maintain and repair them. We specialize in water balance and getting the best quality water your pool or hot tub has to offer.

We were having a really hard time getting our pool ready this season and had Brett recommended to…read moreus. He came out and gave us great advice and recommendations. We thought we needed the sand in our filter switched out and instead of just jumping at a chance to make money he let us know our filter was still working as it should be and taught us a few things to help it function better. We were also interested in converting to a salt pool and he was able to do this for us pretty quickly! Would definitely highly recommend and have him back for any of our pool needs.

Brett was phenomenal! He jumped in and helped me sort out my pool issue before I destroyed all of…read moremy equipment. Very professional, helpful, patient and prompt. We all need a Brett in our lives!! Thank you.

If you are looking for honest service, JTL Pool Services is the place to call. I received a very…read morereasonable quote and thorough explanation of what was causing issues with my swim spa. John offered alternative solutions to save me money while still achieving the same outcome. I will definitely call JTL Pool services for any future issues with my swim spa. Highly recommend!

From the owner: Dear valued customer,…read more I am a CPO-certified pool operator committed to delivering exceptional customer service through open communication and reliability. I provide a variety of services, including regular pool cleaning, chemistry adjustments, equipment repairs or replacements, pool inspections, seasonal pool opening and closing, green-to-clean treatments, and more. Whether you require weekly maintenance or repairs for your pool and spa equipment, I am here to help. Thank you for considering my services.

Weekly service was prompt pool water always crystal clear. Work always done to completion. Very…read moresatisfied

Mountain View Pool n Spa are very knowledgeable on the proper care and maintenance of equipment…read more They are quick to respond and a pleasure to work with. Highly recommend!

We were away on vacation and had a problem with our pool. Mark came out and took care of the…read moreproblem. We are happy we found him, he did an excellent job and advised me as to what to do in the event the same thing happened. He said it was an easy fix and told us it didn't take too long so while he was there he cleaned the pool. Who could ask for more. I would recommend Greenville Pool and Spa to anyone needing a reliable pool and spa service.

Mark put above aground pool liner in for me. He did a great job with work and communication. I…read morehighly recommend him.

We have a Fox Pool and was trying to get a service scheduled. Called into the office and talked to…read moreRuth to schedule a service. Ruth refused to schedule and I asked to speak to the Service department and was denied to talk to them. The Customer service for this company is absolutely terrible. So disappointed.

Terrible experience! I ordered stainless steel hand rails and a ladder. They came in and Neal came…read moreout and installed them that same week. I went out to look at the rails and the finish was beginning to rust. They also did not install rings that fit at the base next to the concrete (which I thought was included. wrong) I went to the store and showed pictures of the rusted rails to Evan. He said he would order new ones and replace them. He then handed me the rings to install myself. I waited another 2-3 weeks to hear from Fox. Nothing. I called and told the receptionist about this. She said she would ask about it and call me back. Again, nothing. A few days later, I look out my back window and Neal is cleaning the rust from the rails. I go down to look at them, and he tells me that these were rails they had in the "back". New rails would be more money. I could not understand why I was not given the choice of cheaper rails from the back or new ones. When I placed the order I assumed I was going to receive a new product. Wrong again. I went to the store to talk to Evan and he was extremely rude, and kept interrupting me. He said he showed me the rails and said I agreed to buying them. I was NEVER shown the rusted rails. Evan also said he GAVE me the rings without charge, which was not communicated to me. All of this in front of his receptionist. I told him I was going to pay the balance of the rails and ladder if he thought he was bringing fair. He said he definitely was being fair and rudely walked away. I would discourage anyone from using this company.

Appalachian Spa Services failed to respond to multiple requests for a quote - via yell, email, and…read moretext.

Do you have a problem with your spa? Call Nick! He is very knowledgeable, fair, fast to respond and…read moreeasy to communicate with. He figured out what is wrong with our hot tube when another person couldn't. This guy knows what he's doing. He is on my speed dial now for anything hot tub related! Thank you, Nick.