Hard working bunch of young guys. They work to satisfy. Very eager to please. Good communicators.read more

Owner didn't have a good demeanor. I paid him over $200 for a full systems inspection. He left…read moreafter 30 minutes because of pending storms. I then asked him if he would return. He said he would if I agreed to pay him for another service (cartridge cleaning). He then returned without warning in the pouring rain. His demeanor was very off. Recommended getting new filters when though I personally did a deep cleaning that worked and saved me hundreds of dollars.

We just had D & N Pool Services out to install a cover on our new pool. Their work was exceptional…read moreand we are very happy with their level of professionalism and attention to detail. Friendly, knowledgeable staff and a fair price!

I called approximately 10 pool companies from South Jersey to Pennsylvania when my pool filter was…read morenot working. The only person who called me back was Nadira. She had Dennis out to my home by early evening. Their response time was amazing and they had a new pool filter and pump, ordered and installed within a week. Their customer service and knowledge is top notch. One of the best companies I have ever worked with.

After a frustrating pool opening and many tears, I had to turn to professionals for help. Aqua…read moreMaster was able to come out quickly, troubleshoot and resolve my filter issue, and then address cleaning the pool and eliminating a ton of debris . In June, I wanted to fill the pool in, convinced this Summer was a wash. In July, the pool was immaculate, and Summer was saved.

They were quick to respond for all my questions and very reasonable with their prices…read more Carmen was excellent, taking the time to review what the needs were and offering his expertise but all the while deferring to what I wanted to do. He was extremely thorough. He also recommended some other services to consider in the future which were helpful, not high pressure.

Excellent service. Kyle really took the time to explain the…read moreprocess of cleaning and maintaining my pool. He was friendly, efficient, and quick. I absolutely recommend him.

We contacted Dot's Pool Service to remove algae, clean our pool, balance the water, and get it…read moreready for the summer season. Unfortunately, our experience did not meet our expectations. The technician was at our home for less than 30 minutes. He vacuumed the pool briefly, treated the water, and then informed us that his pool vacuum had stopped working. When he left, the water actually appeared greener than it had before he started. There was no effort to remain and monitor the treatment or ensure the pool was improving. When we asked whether the pool would clear up, we never received a direct answer. Afterward, we communicated through Yelp regarding the pool's progress. We were repeatedly told that we had a phosphate issue and should have the water tested. However, we hired them a professional specifically to diagnose and treat the pool, so we expected water testing and guidance to be part of the service we paid for. The technician also stated that he would return to vacuum the pool again if we were not satisfied. That follow-up was necessary because the leaves and debris on the bottom of the pool were never completely removed during the initial visit due to his equipment failure. He communicated he would be there sometime the upcoming week no definitive day and time. (Red Flag) Unfortunately, he never contacted us again to schedule that return visit, nor did he follow up to check on the pool's condition. In the end, we purchased our own chemicals and successfully eliminated the algae ourselves. We then hired another pool company to finish the job. They scrubbed the pool walls, vacuumed the entire pool, tested and balanced the water, provided us with a detailed water test report, and left us with a crystal-clear blue pool before leaving our property. They also gave us instructions for maintaining the pool ourselves or using their services in the future. That level of service is what we expected when we hired Dot's Pool Service. Our disappointment was not just with the results, but also with the lack of follow-up, communication, and accountability. We genuinely wanted to support a small business and had high hopes, but our experience was very different. Clear communication, reliability, and standing behind your work are essential in any business. Based on our experience, we cannot recommend Dot's Pool Service and would encourage others to consider other options.

Excellent service and communication she took her time to explain how we can keep our pool in better…read morecondition

From the owner: We are honest, trustworthy, reliable and will give you a fair price.read more

I used this company to redo some landscaping in Sea, Isle City. Jeremy, the owner, really listened…read moreto what I was looking for in the Project. I wanted something with a wow factor, but also low maintenance - which is not an easy balance to strike. Jeremy was full service with executing the design, lighting, and irrigation. I also felt the pricing was reasonable. I am very happy with the outcome, and would highly recommend the company. Please note, I rarely leave reviews, but this one was really warranted.

great work Jeremy does. It's nice to see when someone does hard and honest work. id recommend his…read moreservices to everyone

Excellent service. The two ladies on the phone were extremely nice and helpful. The pool technician…read moredid an excellent professional job.

It's been almost a month to get a quote. We are looking for complete renovation of our pool, the…read moreequipment, concrete and lining. They send someone over and that's the last we hear from them. No quote nothing. We wanted to talk upgrades and do a complete renovation pay in full but we can't even get a quote out of them. They just keep saying we will have the quote. We just question a company like this.

I'm not very knowledgeable about pools or their repairs and up keep but Mr. Flores was kind,…read morecourteous and always willing to explain things to me if I had questions. Not only did his workers do an amazing job but they always showed up on time and were well organized and cleaned up very well after themselves. I really appreciated that. The work ethic is astounding and their dedication to their job shines through when you see the finished product. I would recommend Flores Pools to all my friends and family since they offer great customer service, in Spanish and English!

From the owner: Flores Pools is a complete pool & spa renovations and pool service company that strives to build,…read moremaintain, and service quality inground swimming pools in residential homes as well as commercial pools. Call for a free estimate on any renovation. Flores Pools also offers a wide variety of services. Free estimates on all services. Our Services Include: *Swimming Pool Openings & Closings *Valet Services (Cleaning) *Equipment Repair/Replacement (Pumps, Heaters, Filters, etc.) *Skimmer Replacement *Tile Repairs *Pool Renovations (Tile, Coping, Plaster, Decking, etc.) and much more!

This service came out in mid-July to open our pool. We were going to keep it closed but decided…read moreinstead to open it late. We had worked with them three years prior to this but the pool had been kept closed for two years because we had a new baby and were working that out for a couple of summers. They removed the cover, rinsed the deck, started the skimmer and added 1 lb of shock. They did not scrub the pool walls, charge the filter with DE, clean, well...anything. The men who performed the service said they'd come back to complete the cleaning once we had gotten on the weekly maintenance schedule. When we tried to set that up, we were told that we couldn't be fit into the schedule. I believe charging a pool filter, cleaning and vacuuming are part of pool opening. I believe this because I watched this same pool service perform these services for a couple of years prior. Steve's says their openings don't include that service. I asked for money back. They refused. Decide yourself. I feel ripped off but maybe I'm the jerk off. I don't know or care. I just wanted this info out there while people are trying to do the suburban living thing.

Called asking for quotes to repair a leak on the pool pump and his response was to call a leak…read moredetection service. I also asked for other repairs but when I told him I wasn't interesting n weekly or biweekly service he never got back to me. After reading other reviews I would NOT recommend this guy