Darwin Young Went Above and Beyond. My husband and I are first time hot tub/spa purchasers. Darwin…read moreYoung greeted us as soon as we walked in, gave us the space we needed to browse and then waited until we were ready to ask questions, and boy did I have a lot of them - we had been shopping spas for some time. Darwin was patient, professional, courteous, and knowledgeable, taking the time to slowly explain and answer all of our questions and concerns - no fast talking salesperson here! While our budget was not "top end," he made us feel that we were the only customers in the world. We purchased that day, without hesitation, finding the perfect spa within our budget without feeling as if we sacrificed quality or the experience we would get with our spa. On the ride home, we (well, I) changed our mind regarding the type of cover we wanted. Darwin answered our call and worked past closing hours to make any necessary changes to ensure that we would get the spa we wanted within the quoted delivery time. We feel confident in our purchase with Georgia Spa Company. Can't wait to receive our spa! Thanks again Darwin.

Customer service great products. They always help me get my spot just like I want it.read more

After Georgia Spa bought Spa and Deck Creations in Blairsville GA, it has been nothing but poor…read moreservice, raised prices, and very poor businesses practices. I had a leak in my hot tube, called for service to locate the leak. Charged $260 for the service call. Service man found heater leak and gave me an estimate of $465 to install new heater and it would have to be ordered. When I called to get it ordered, the price went up to over $1000 dollars. I bought the heater on line for $365 and installed it myself. What a ripoff, never do business with them again.

This has been the most frustrating experience. I had a very nice sales person, Katie from the…read moreKennesaw location. The hot tub actually came much quicker than I thought. And it's lovely. I don't know if it works, I haven't been able to use it. They completely forgot about us a couple of times in terms of not scheduling the electrician, once done the electricity was great. Now getting the valet/orientation/initial service has been miserable. They reschedule they cancel without even 24 hours notice and I don't live where my hot tub is. I had to travel here for this appointment. I got a partial message saying they needed to "schedule well actually reschedule" (I quote) the appointment that I am sitting here waiting on. My sales associate has said that this is unusual and does not understand why we cannot get any service. But I am not getting help from the Kennesaw branch at all. I will update this if they indeed do come, if they indeed do help me fix the problems that I have, and if it works or not. So my update is that I got an immediate call this morning about how to address my concerns. All the concerns were addressed. Hunter did an amazing job teaching me everything and fixed one thing. He taught me how to use all my chemicals and explained some things I needed to take care of in the future. So far so good and I'm very excited about getting to use the spa and now knowing how to maintain it. So I would definitely recommend it just know everything ahead of time so you know what you have to do and ask for and make sure things are arranged.

Great spa and excellent customer service. I loved the experience and I will definitely be back.read more

We walked into Georgia Spa "just looking" and walked out with an order for a Hot Springs 2-person…read morehot tub. No pressure sales just good informative customer service. Can't wait for delivery and installation so we can begin spa living.

David and Meghan are awesome - excited to get my new hot tub with Coolmode. We don't have space for…read morea pool - so turning down the temp in the hot tub this summer will be awesome

From the owner: Arctic Spas Atlanta is Georgia’s premier saltwater spa dealer, offering luxury hot tubs built for…read morelong-term performance. Featuring the Spa Boy® automated saltwater care system, Arctic Spas has been leading saltwater innovation since 2008, making water care simple and consistent. To accommodate for the Georgia heat, select models include a chiller feature for summer use. Engineered for durability, efficiency, and powerful hydrotherapy, Arctic Spas are truly built for forever.

Bought 20 new caps for my above ground pool. They arrived and they were the wrong color. I called…read moreand the guy told me the color I wanted was out of stock, so instead of sending beige to match my pool, they sent gray! After much reluctance they accepted the return. Then I placed an order for the correct caps and they sent me 20 but they looked USED! They were all scuffed up and had black marks all over the "brand new caps". I emailed recwarehouse....no resonse. i went through their website and tried to contact they via their customer form. NOTHING!!!!!!! My advice....stay away!!!!!!!!!! Pay a few dollars more and go with a company that gets better reviews and has better customer service!!!!!

The one in Woodstock is the absolute worst place to buy a pool especially a big one the liners are…read morenot sewn correctly leaked from the beginning went through 2 liners never got my money back even with an attorney.

So I visited this location, I walked around the store 30 minutes before anyone asked if we needed…read morehelp, then the sales person went back upstairs when we said were just looking.."terrible". I was looking to buy a suana and a jacuzzi. When we left there were 3 if not 4 sales members on the upstairs floor. My husband thought because were people of color, that they think were not buying..man what a loss.. I will not return and I'll take my money elsewhere

This store is like Toys R Us (RIP) for adults! Lots of nice stuff for your dream home. On the main…read morelevel there are pool tables & accessories, foosball tables, air hockey tables, shuffle board tables, arcade games. When you go downstairs you'll find jacuzzis, swim spas, home theater seating & more. They also have financing options. The employee working came and asked us if we needed help with anything but we were just looking around. I hate when sales people are on top of you, pressuring you to buy something so it was nice to have our space and know that if we needed help they were available. The store isn't open very late so you'd have to go daytime. I believe they normally close around 5 or 6 pm. Great store!

Special thanks to Ben for coming out to chat with us on short notice - Ben was professional,…read moreresponsive, and very honest. He was respectful of my time and showed up on time. I would highly recommend Ben for all of your pool and spa needs.

Out of all of the ones I called, Benjamin was able to fix the problem that others couldn't fix…read more This guy is honest about his work and worth the money. He did not let us down. I highly recommend his work.

Best pool service in Georgia! Excellent service every time. They're reliable, honest, and do…read morequality work. My pool always looks great, and any repairs are handled quickly and professionally. I highly recommend them to anyone needing pool maintenance or repairs!

Other pool companies were not able to get our pool clean and clear. They were able to get our pool…read moreclean and clear and have done a fantastic job keeping it in perfect condition! We highly recommend them!