I have used ez pools for 4 years. Eric is the owner and he has always been great. Answers any…read morequestions I have had and helped me when there is a problem with my pool promptly. The service men always show up at scheduled time and are very nice regardless if my dogs are not. I recommend this company for weekly pool seevic

I had previously had another service company taking care of our pool and spa but was not happy with…read morethem. Ever since I switched to EZ Pools it has in fact been super easy. You can always count on them to be there, they provide notice when they're on the way, and provide a report at the end of the service. The company owner is great people and goes out of his way to make sure his customers are happy with their service. Would highly recommend.

Quick response and service! Bernie came out to give my above-ground hot tub a deep cleaning. He was…read moreeasy to communicate with, easy to schedule, and transparent with pricing and service. I will definitely use his services again. Thank you!

Bernie was great to work with and the prices are reasonable. Best quote for draining pool and…read morewashing and refilling. Used them for weekly service. Would recommend.

From sewer to bluer! Diego made it all happen. I swear I'd never buy a house with a pool, again,…read morebut Diego's "no worry" and "go for broke" attitude has changed my mind. His work ethics are amazing! He's not afraid to work or of working hard! In fact, he loves to work!!

Diego did an excellent job! My pool was a lost cause and he brought it back to life again! Now…read moreit's sparkling blue! Diego showed up on time and did the job right. He's now my weekly pool gu

I Only Gave This Company A 5 Star Rating Because That's The Highest Rating Available. ~~ You'd Not…read moreBelieve The Extent To Which These Men Went To , Not Only Move My Hot Tub From The Front To The Back -Side Concrete Pad And Install The Unit For Me. They Even Assembled The Steps And Repaired My Side Gate Which Had Been In Disrepair For Years.~ I Was In Business For Over 30 Years Before Retiring Here In Vegas --And I'm Familiar What Customer Service Is- But This Company's 2 Men Went FAR Above Any Expectations - P.S. I Contacted The BBB And I'll Be Contacting A1 Hot Tub To Get Additional Required Information To Have Them Listed In The BBB So I Can Give Them A Ravingly Excellent Rating In The BBB Report As Well Just In Case You Haven't Noticed: " I HIGHLY RECOMMEND A1 Hot Tub And Swim Spa"- And Suggest You Hire Them As Well

Mike was absolutely fantastic!!!…read more He was honest, helpful, hardworking, and reliable! If you need any type of repair. This is your guy! Cathy was also so sweet and great! They are the dream team! Worth every penny to homer our hot tub fixed!

Always professional and extremely knowledgeable. I have had two outdated pool pumps replaced by…read morethem and would highly recommend them for all your pool services. They answer quickly and were quick to schedule and complete the services with no surprise costs or deviations from the estimate. This is our go to pool service company.

We have had the worst pool service that we have used for years that over the last year has been…read morebarley adding chems and is here for 5 min max each week! We had pump tripping electrical breakers and instead of using his repair guy I put a project on Yelp. Out of all the companies we called Jos'e (Owner) with J Pools was so professional and polite he came out promptly and thoroughly diagnosed the problems! Our pool maintenance Co. had our waters PH in bad shape causing calcium build up on tile and pool walls. Jos'e quoted such reasonable options for replacing pump, drain water; acid wash and blast off all the calcium buildup off Spanish tiles. So very important to regulate all chems! I would give 10 Stars to J Pools if it was an option! Jos'e will do all my pool need

I highly recommend Vegas Hot Tub Repair. From the initial contact through the completion of the job…read moreeverything went well. Korey was here on time, did a drain and deep cleaning of my hot tub and I couldn't be happier! I will be using Vegas Hot Tub for all of my hot tub needs going forward! Thanks, Korey!

I have called several times and they never return my calls. I had them do work and they seemed…read morereputable, but now they don't return my calls.

I stopped by Pacific Pool & Spa Supply on Windmill and worked with Amanda, and I'm glad I did. I…read morehad several Pentair lights I needed help with, and she took the time to go through all the options, explain the differences, and make sure I understood what would actually work for my setup. She even helped me on the pricing since I was buying multiple items, which made a big difference. What I really liked is that they are a Pentair certified store, so everything is legit Pentair equipment. If they don't have a part in stock, Amanda will get it ordered right away. She clearly knows her products and doesn't rush you or push anything you don't need. Overall, the customer service here is on another level. Amanda made the whole process easy and straightforward, and I left with exactly what I needed. This is definitely my new pool supply spot in Las Vegas.

Sam is very friendly and knowledgeable. They have everything in shop - pool chemicals, pool…read moreequipment, even pool floaties. He also price-matched the variable pool pump I was looking for. He asked if I needed the union pieces I wasn't aware I needed, saving me a trip back to the store! Pacific Pool & Spa Supply / Sam are our new go-to for all pool supplies. Thanks again Sam!

A shout out to Caesar! He keeps my pool looking fresh and clean! I would 100% recommend this…read morecompany to take care of your pool!

To be fair, part of this 2-star review has to do with a restoration of a fountain that this company…read moredid, which turned out worse than before they started. And it cost us $1900, and our fountain now has big smears of white caulk, which I am currently looking at from my front window. I had been assured that the pump motor had been installed in such a way that it could be cleaned and serviced. Imagine my surprise when I got into the box and discovered that the inlet and outlet had been glued in place with pipe cement, preventing any access to the pump. I had to cut the two pipes out with a hacksaw just to clean the water passages. And please look at the supporting photos, which include a shot of the nightmare inside the fountain foundation. A mess of pinched and collapsed plastic fittings, held together with electrical tape, which surprisingly isn't really meant to be underwater. It took me all afternoon to undo the damage and prepare for a real fountain repair company to do things right. Maybe don't have them work on your fountain. Anyway, pool cleaning. So, multiple times, we had to ask somebody to return and do a better job, after discovering a lot of dirt still left on the bottom and stairs. On one of these occasions, whoever came back to improve things decided that the stairs looked fine with all the dirt still left on them. And on other days, it would be fine. The weekly chemical report often had wildly inaccurate readings. More than once I had to ask things like, "Did you really put 17 gallons of chlorine in?" "Oh, there's a glitch in the software program..." (I'm paraphrasing, but you get the idea). So, who knows what other inaccuracies were in the chemical report? It's not to be trusted if it's having a "software glitch." Enjoy these pictures of the fountain caulk and the dirt on the pool steps - and this was after somebody came out and made a second try. This is a pretty new company, and maybe they just need some flight time to get the bugs worked out. Also, maybe they shouldn't claim to be able to work on fountains. If you want a solid, consistent pool service, these guys are not there yet.

I hired these guys to fix my pool that had turned green from a previous pool company. I paid…read moreJohhny and Trinity thousands of dollars to get my pool back but they never delivered on their promises! These people are devoid of character and ethics in business . They drained my pool and did an acid wash, charged me over $300 for "startup chemicals" and assured me the pool would be clean for my tenants but they knew all along that they were going out of business so they stopped sending the pictures with the weekly status reports and started ghosting me when I inquired about why I haven't been receiving the pictures and of course no reply! Against my better judgment and as a gesture of good faith, I prepaid my pool service from September until February so I didn't have to deal with very unreasonable tenants. To my surprise, Johhny and Trinity did not refund the remainder of my prepayment and lied to the new contractor Desi at Pool Medic who to my surprise tried to get me to pay for Dec & January pool service . They seemed like honorable people, but I can't warn you enough to stay away from these people if they ever get back into the pool business again. They ghosted me and then claimed they didn't sell their business to another vendor and to my surprise I got a bill for services that were already prepaid from Pool Medic. Johhny assured me he would send me receipts of the credits to my credit cards but as of today that never happened. Nevada law says 10% upfront only and every time they did work for me they wanted 100% upfront. What a disappointment and betrayal of trust! Karma will get these two!

First time customer…read more I had a burned out pool light. It's supposed to be an easy fix, that turned out to be anything but! The pool smart team gave me practical advice on how to do the repair economically, and was even cool with me shopping for parts online. No upsell or up charge pressure at all! It turned out to be a really complicated replacement, due to a lot of difficult job site conditions that weren't expected at the beginning of the job. The pool smart team completed the repair the same day, and everything is working perfectly. Solid choice. Look no further!

We've used them a lot, over the years, for our Hangar building's needs, and the most recent visit…read morewas a three day installation of a transformer to handle the new "attraction" at our property. I can't go into detail because it is not our property to discuss. I will say that there will be meetings and a demo. There were several technicians to do the installation. There was a lot of constant motion in and out of the electric wire room. They were also in the Garage as well as the Hangar. It was a bit hectic, but we managed. They know their stuff. It is always better to be safe. Leave it to the Professionals. Thank You to the Supervisor, Dion, to oversee things for us. Employee turnover is not something that they deal with; I've seen the same technicians for years. We've always been satisfied with their work. And I am sure we will be contacting them for jobs in the future.

My pool builder hired Murphy Electric and I paid for an upgrade to a 50amp subpanel vs. the 30amp…read morethat would be standard for my pool build. - To add my 50amp pool subpanel breaker, they had to move and combine some others. Well, they upsized two single 15amp breakers onto a 20amp tandem and put it into a slot that didn't support tandems. The panel door has a diagram showing where tandems are allowed! They did eventually come out and install a 15amp tandem in the right spot, but it took weeks of pestering my pool builder to get the electricians to even contact me. - I paid for a 50amp panel for future additional use vs. the 30amp standard. They ran 8 gauge copper for the 173' run. Similar installations call for 6 gauge at that length due to voltage drop being outside of NEC standards. After weeks of unanswered questions they showed the wire is rated for 50amps, but have not produced a voltage drop calculation that I've asked several times from two levels of management over 2+ months to prove that I can actually use the future capacity upgrade I paid for. Based on my experience, I will not use Murphy Electric again and would not recommend them to others.