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    Las Vegas Pool Bros

    4.4 (43 reviews)
    Open 9:00 am - 9:00 pm

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    Response time

    50 minutes

    Response rate

    100%

    Services - Las Vegas Pool Bros

    Pool chemical testing and balancing

    Pool cleaning

    Pool draining

    3 More Services

    Pool maintenance

    Pool repair

    Pool skimming

    Las Vegas Pool Bros Photos

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    Recommended Reviews - Las Vegas Pool Bros

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    Missed edges

    I don't enjoy writing a bad review but after more than a month of dealing with things related to the poor experience others should know what they're getting in to. The pool needed the water changed as it had been about 3-4 yrs since it had been drained. We let the pool go and it had gotten murky. I'm not going to pretend like it was an easy job. We were out of town while the work was being done so I didn't meet anyone in person only via text and picture updates. Halfway through the pictures looked good from where it had come from but I was on vacation and I didn't wanna nitpick until the final result was seen in person. When I got home I immediately sent photos and asked questions about a bunch of different areas that were clearly missed during the process. I was assured those were just "wet spots" where the plaster was porous and holding water. I'm not naive but I wanted to give the experts the benefit of the doubt. I was told to fill the pool and once the plasters wet it'll go away... it did not. I contacted them again and they came in person I expressed my concerns about the quality. He touched up the edges but as for the rest of the dark patching throughout the pool the answer I got was that it was a lot of work and some things are going to get missed and that it was far better then when they began. While the latter is true to a degree the former is an excuse for your workers doing a half hearted job. I chose not to argue with him. The cost of the job was never an issue. In fact I told him the price was less than I anticipated. I would have rather paid for more time/labor/supplies for it to look excellent than for the result I got. Half the pool plaster is perfectly back to white and then the other half has tons of patches from areas that were missed with the power washer. The spa was also done poorly. Part of the initial project plan was to also fix the lighting as the GFI switch kept tripping. We initially thought the lights needed replacing but didn't. When inspecting them the tech removed the lights which also removed the silicone backing and was not replaced. When I was told to fill, the spa water permeated through light fixture filling the space between the spa walls and leaking. When I called to tell him he said he couldn't help me passed me off to another company. Maybe it was his tone or how rushed he was but It felt like he didn't want to be bothered by me so that coupled with all the pointing out of things missed. I chose to part ways after that. To get it fixed it was $350 for leak detection which is when it was known that the leak came from the damaged silicone in the conduit line and another $120 for the repair. I was foolish and paid for intial work after he reassured me the dark spots would go away. I should have withheld the $1150 for the total work done until they made everything right. Lesson learned. Had they offered to drain the pool completely, touch up ALL the missed areas, and refund me for the wasted water this could have easily been a 5 star experience.

    Pool after
    Latanya H.

    Great and fast service! Our pool was swampy, and they came to save the day! Great pricing and service!

    Acid wash!

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    2 months ago

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    27 days ago

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    David G.

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    1 month ago

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    David G.

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    1 year ago

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    David G.

    Gene, you're the man! thanks for the kind words

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    1 year ago

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    1 year ago

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    David G.

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    2 years ago

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    11 months ago

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    David G.

    Thanks Chris! We will continue to do so as well

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    2 years ago

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    2 years ago

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    David G.

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    2 years ago

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    2 years ago

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    David G.

    Thanks Lindsay, we do our best!

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    2 years ago

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    David G.

    Thanks Alexis, happy to help

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    Photo of Alex H.
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    2 years ago

    David and his crew were fantastic and able to schedule me for service quickly before the water turned. Affordable and Highly recommended!

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    3 years ago

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    David G.

    Thanks Latanya, hope you've been finding time to enjoy the pool!

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    2 years ago

    Great weekly services. Very professional and my pool looks amazing. Cant wait to jump in. Thanks guys!

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    2 years ago

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    David G.

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    2 years ago

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    2 years ago

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    David G.

    Thanks Rob, glad to help

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    2 years ago

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    2 years ago

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    3 years ago

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    David G.

    Thanks for the kind words Robert, hope you've been enjoying the pool!

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    3 years ago

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    David G.

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    2 years ago

    Amazing customer service and WOW, my pool looks brand new!! Couldn't be happier with their service and professionalism!

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    David G.

    So happy to hear it, Raquel. Thanks so much for

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    2 years ago

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    David G.

    Thanks so much, Jessica!

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    3 years ago

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    David G.

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    3 years ago

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    David G.

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    2 years ago

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    3 years ago

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    David G.

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    2 years ago

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    3 years ago

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    David G.

    Thanks so much, see you next Wednesday!

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    2 years ago

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    David G.

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    2 years ago

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    David G.

    Thanks Josh, we will continue to do our best to

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    2 years ago

    Above and beyond. Great service, simple and easy to deal with! Awesome guys! Totally recommend to anyone looking for differences makers!

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    3 years ago

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    David G.

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    3 years ago

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    David G.

    Thanks Tiffany, glad to help!

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    3 years ago

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    David G.

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    3 years ago

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    3 years ago

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    David G.

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    3 years ago

    No complaints whatsoever. David is very personable and really knows his stuff when it comes to pools and treatment. Would recommend.

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    David G.

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    Page 1 of 2

    Ask the Community - Las Vegas Pool Bros

    Review Highlights - Las Vegas Pool Bros

    They like most have service issues but David always corrects quickly and efficiently.

    Mentioned in 16 reviews

    Read more highlights

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    PoolSmart

    PoolSmart

    4.1
    (17 reviews)

    I hired these guys to fix my pool that had turned green from a previous pool company. I paid…read moreJohhny and Trinity thousands of dollars to get my pool back but they never delivered on their promises! These people are devoid of character and ethics in business . They drained my pool and did an acid wash, charged me over $300 for "startup chemicals" and assured me the pool would be clean for my tenants but they knew all along that they were going out of business so they stopped sending the pictures with the weekly status reports and started ghosting me when I inquired about why I haven't been receiving the pictures and of course no reply! Against my better judgment and as a gesture of good faith, I prepaid my pool service from September until February so I didn't have to deal with very unreasonable tenants. To my surprise, Johhny and Trinity did not refund the remainder of my prepayment and lied to the new contractor Desi at Pool Medic who to my surprise tried to get me to pay for Dec & January pool service . They seemed like honorable people, but I can't warn you enough to stay away from these people if they ever get back into the pool business again. They ghosted me and then claimed they didn't sell their business to another vendor and to my surprise I got a bill for services that were already prepaid from Pool Medic. Johhny assured me he would send me receipts of the credits to my credit cards but as of today that never happened. Nevada law says 10% upfront only and every time they did work for me they wanted 100% upfront. What a disappointment and betrayal of trust! Karma will get these two!

    First time customer…read more I had a burned out pool light. It's supposed to be an easy fix, that turned out to be anything but! The pool smart team gave me practical advice on how to do the repair economically, and was even cool with me shopping for parts online. No upsell or up charge pressure at all! It turned out to be a really complicated replacement, due to a lot of difficult job site conditions that weren't expected at the beginning of the job. The pool smart team completed the repair the same day, and everything is working perfectly. Solid choice. Look no further!

    Murphy Electric

    Murphy Electric

    3.1
    (12 reviews)

    We've used them a lot, over the years, for our Hangar building's needs, and the most recent visit…read morewas a three day installation of a transformer to handle the new "attraction" at our property. I can't go into detail because it is not our property to discuss. I will say that there will be meetings and a demo. There were several technicians to do the installation. There was a lot of constant motion in and out of the electric wire room. They were also in the Garage as well as the Hangar. It was a bit hectic, but we managed. They know their stuff. It is always better to be safe. Leave it to the Professionals. Thank You to the Supervisor, Dion, to oversee things for us. Employee turnover is not something that they deal with; I've seen the same technicians for years. We've always been satisfied with their work. And I am sure we will be contacting them for jobs in the future.

    My pool builder hired Murphy Electric and I paid for an upgrade to a 50amp subpanel vs. the 30amp…read morethat would be standard for my pool build. - To add my 50amp pool subpanel breaker, they had to move and combine some others. Well, they upsized two single 15amp breakers onto a 20amp tandem and put it into a slot that didn't support tandems. The panel door has a diagram showing where tandems are allowed! They did eventually come out and install a 15amp tandem in the right spot, but it took weeks of pestering my pool builder to get the electricians to even contact me. - I paid for a 50amp panel for future additional use vs. the 30amp standard. They ran 8 gauge copper for the 173' run. Similar installations call for 6 gauge at that length due to voltage drop being outside of NEC standards. After weeks of unanswered questions they showed the wire is rated for 50amps, but have not produced a voltage drop calculation that I've asked several times from two levels of management over 2+ months to prove that I can actually use the future capacity upgrade I paid for. Based on my experience, I will not use Murphy Electric again and would not recommend them to others.

    Las Vegas Pool Bros - poolcleaners - Updated July 2026

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