Antonio's pool service is the best!!! I have had an in ground pool for 40 years and have used all…read moreof the major pool companies in the past. I was hesitant at first to try a new company but I am so glad that I gave them a chance. I have never been happier. I get my pool opened and closed every year by them and just this year, I needed work on my heater and also needed a new motor in my filter, last year he changed the sand in my filter.Antonio always responds to my requests right away and you certainly cannot beat his prices. I could not be happier with his expertise and pricing! My mind is always at ease knowing I can call with any problems I am having . very professional co. Janice Falco

The team at Blue Camel are great - wound up with an earlier time slot for our water delivery, so we…read morewere back in business ahead of schedule. Also, incredibly kind with my 80+ year old mom when she was still with us, who always wanted to come outside and share tales of the house, and Onondaga County in general. :) Truly kind souls, highly recommend.

The owner of this business arrived on time to fix our pool but obviously knows little about pool…read morecare from his on site estimate. Buyer beware he is a danger. Look up the business and business owner and go with a known and safe pool company instead.

A few summers ago we made the decision to have an in ground pool built by Precision Pool and Spa…read more It was a great choice. We love our pool and use it every day in the summer. We've found that the sun-shelf is a perfect place to sit back and relax as we watch the sunset each summer evening. The team at Precision are so helpful and efficient when they service the pool for the opening day and in early October when it's time to close it for the season.

Precision is truly as good as it gets! From the minute Dave Cox owner of Precision Pool and Spa…read morestepped into my home I knew he was the person to build my pool. The service is incredible! Dave took care of EVERYTHING, I sat and told him exactly what I wanted and so delivered it and more, he had my back! My pool is SPECTACULAR, I feel like I am at a high end resort! THANK YOU Dave, Danelle and their AMAZING TEAM for taking such good care of me and standing behind your amazing products and service.

Wow! We contacted Alex, the owner of Nagy Pools, asking him to replace our liner, update our…read morechlorine system, and interface with the masons working on our pool deck at the same time. He was prompt in responding to our call, and quick in coming out to review the situation and give an estimate. His prices were very reasonable, and he was diligent in coming out to measure for the liner and arranging for installation. He also coordinated effectively with the water delivery business, saving us from having to make these arrangements ourselves. In addition to his consistently fine work, Alex was impressive in his frequent communication with us about the steps he was taking throughout the project, a quality much less evident (sadly) this day and age. His work ethic, commitment to excellence, and determination to get the job done within a reasonable time frame make him stand far above many of the other pool businesses we have worked with locally, over the 27 years we have owned our pool. We have no reservations about recommending his business, and we certainly will be working only with him for any future needs for our pool!

From the owner: Swimming Pool & Spa Openings, closings, sales, service,…read morerepairs, in ground, above ground, liners, chemicals, weekly bi weekly maintenance, underwater patching

The staff was very helpful! I went in a bunch of times throughout the week trying to get my pool…read morecleaned out and running. They testes my water, gave me a detailed report and gave me a discount on a expensive filter i needed to replace.

Unknowledgeable staff, rude employee-Mackenzie. They push expensive products that do not work…read more What happened to customer service? Well it flew out the window with this group.

I have been getting my chlorine from Tarson for the last few years , last year I have seen and…read moresmelled a difference in the 5gal pails , this year 5/23 I got 4 5gal pails and the pool till hasn't cleared up yet , pool was spotless of leaves and debris , I have a safety cover , the pails when I opened it didn't have the heavy smell of chlorine that they used to, after adding 4 bags of shock and a bag of baking soda the pool is clearing right up. It seems that the quality is not as it use to be and the prices have gone up , I don't know who their supplier is but i for one am going to look into other options for the liquid chlorine, I can't take nothing away from the people that work there , their all great and very helpful, and the store has a lot of stock for just about job on your pool.

After doing much research and shopping around all of the local pool companies, we chose Tarson…read morebecause of their superior quality and value. We are extremely pleased with how smooth the process went and the with the final product. The owner of the company took a personal interest in ensuring our satisfaction.

I've been trying to reach Liverpool Spa all morning. When I call, the automated system says to…read morepress 2 for Sales, but then tells me it's not a valid option. The same thing happens when I press 3 for Service. Since I haven't been able to get through, I'm posting here in hopes that someone can help. My mother purchased a pool on March 10th. At first, we were told the installation would be "sometime" in June, with the understanding that weather and all the rain could cause a slight delay. After my mother had to reach out multiple times just to get an update, she was finally told it would be installed during the second week of July. Today is July 16th, and we still don't have a pool. We also haven't received a single phone call, email, or text letting us know what's going on or providing another timeline. My father even removed our backyard gate back in June because we were told the installation was coming, and it's been left that way ever since. At this point, the lack of communication has been the most frustrating part. Delays happen--we understand that. But keeping customers informed shouldn't be this difficult, especially after they've already paid a deposit and have been waiting for over four months. I've encouraged my mother to cancel the order and request her deposit back so we can look elsewhere, but she's been very patient throughout this entire process. That's why I'm stepping in. Ordering a pool in March only to potentially have it installed at the end of the summer defeats the purpose. We're simply asking for someone to contact us with an honest update and a realistic timeline. Please reach out as soon as possible As my mother is gone on vacation now out of the country for the next month so I will be taking this over.

The sub contractor who was hired by Liverpool pool and spa to clear the land had on objective, do…read moreas little as possible and get the hell out. I now have 3 large mounds of dirt to deal with and 2 smaller piles of dirt. Their subcontractor also dumped a load of sand on the lawn that was more than needed, the sand has killed the grass in a 4 by 12 area. The pool seems nice but the installation sucked

Longstanding customer who uses Coolwaters for pool openings, closings, repairs and questions with…read moreexcellent response and service. Thomas A.

There are a lot of bad Pool companies, but this company takes the crown as the worst one. I called…read morethem three weeks ago after I saw one of their trucks drive-by saying they do service calls. Their first visit they went to the house did a mediocre job didn't even backwash the pool and the pool was left looking not good and cloudy . I called up and spoke to a woman on the phone who gave me an attitude because I'm calling letting her know that the pool looks bad after I paid them to service it and that this is a business that I am running here and then I need my pool, not to be cloudy and looking bad The owner drew the came to the house went on about how he's the best And how it takes time to get the chemicals correct 10 days later the pool looks 10 times worse and it's green. I will attach photos. This guy says he's the best but couldn't even manage to get my Pool water looking good. Then after I call other companies up and I got Liverpool Pool and Spa to come out and handle the situation, they told me how bad this company is, I can clearly see that as I just hired them less than a month ago, and I've already fired them. I don't have some Lil pool either. This is an inground $80,000 pool with a salt water system and the they can't even manage to get the Pool water clear, how could you trust them with any kind of installation? Do yourself a favor steer clear of this company