Tried to call to make an appointment 3 times, no answer. Left voicemails with a call back number,…read moreno call back. Emailed twice and was told to call, still no call back.

After 54 years I had to have my 1st real eye exam. Perfect vision up to this point with the…read moregeneric eye chart exams during physicals. I was a little nervous going in and the nerves quickly went away. The service was great from receptionist to Dr. Clifton and back to receptionist. All 3 ladies were very welcoming. Smiles everywhere! They just created a happy soothing environment. The exam itself very easy. Dr. Clifton was very thorough and was extremely informative and honest with my options after going over her assessment of my exam. Making it very easy to make a decision on the route I wished to take. I am extremely appreciative of all 3 ladies of this office. My 1st experience was a great experience! I have already referred 3 friends. I would highly recommend this eye Dr. to everyone in search of great customer service and warm personalities. Kirby H

I've been a completely satisfied patient for years, the entire staff is top notch, the facility is…read morespotless and all areas are handled perfectly! Dr. Neff is an great Dr, a super nice person and runs a great office.

What a great experience from beginning to the end…read more It's been about 2 years since my last exe exam and I had a feeling I was going to need new glasses. Jessica, Gina and Dr Neff all were very professional and made me feel very comfortable. I was in and out in short order and was happy with their great selection of frames. Dr Neff has a great manner and was able to explain my test results so I could easily understand them. I would highly recommend this practice.

I have found my new eye doctor and I couldn't be happier…read more They are clear, efficient and don't try to over sell you on anything. I also love that you can communicate with them via text and they also make it easy to schedule appointments online. I appreciated their thoroughness in the appointment, but also never made you feel rushed. Overall, it was just a great experience and I loved that they didn't try to push me into a specific contact or make me feel like I also needed to purchase glasses (I can't stand when your prescription doesn't change and they try to say you need new backup items). *this was a routine/annual contact lens visit.

I have ongoing issues with narrow puncta of the eye which causes improper drainage. When my…read moreallergies are acting up, this causes excess tearing, redness and swelling of left eye. This issue flairs up about once per year. The only fix is extensive eye surgery which may or may not work long term. Dr. Szulborski refused to call in prescription for steroid eye drops without coming into clinic even though it had been almost a year since I needed to use eye drops for this issue and despite having yearly eye appointment with her scheduled for next month. No past eye provider has refused this request given that ongoing issue is well noted in my medical history. I do not recommend this clinic for this reason and will be looking for a new eye doctor.

I have been once and loved them!!Soon to schedule again!!Very professional,friendly and…read moreknowledgeable about their work and business.

Poorly trained staff, no fault of their own. Dishonest dr who will cut your pay by $10 for no…read morereason or a heads up. Only explanation I got from him was "play stupid games, win stupid prizes". Sadly very unprofessional!

I've been going to Visionworks for four years. I am pleased with the service. Thorough eye exams…read moreare readily available. Frame selections were classy and moderately priced. I opted for Calvin Klein. The frame shapes are categorized. I prefer rectangular shapes. So the frames are all grouped together and you can stay in one section. I received a text message when my glasses were ready. It took about 8 business days. I am thoroughly satisfied.

Staff was initially helpful during my appointment. Tried to upsell a lot but that was expected. I…read morecalled about 2.5 weeks after my appointment to check in the status of glasses I ordered. I was connected with an AI voice that told me my order was shipped and would be expected in 3-5 days. I called 4 days later and the voice said the same thing. I was not able to get connected with an actual person After almost 4 weeks I was finally connected with a person that let me know my glasses had been sitting there and they were unsure why I wasn't notified. This is the second bad experience I've had with Visinworks and I am totally turned off from coming back.

We were in town visiting and my husband needed contacts quickly. We were praying someone had…read moresamples while we ordered more for delivery. The super helpful lady at walmart eye care recommended we graystone. He arrived at the clinic after 3pm on a Friday and they quickly got him, gave him samples, some eye drops & got him all set up. This was a massive help and huge relief during a very stressful time for us. Thank you for the excellent service and making something easy for us!

Not happy with the optical department customer service in Lincolnton, NC. They recommended a change…read moreto my lenses and when the change made things worse , they wouldn't correct the issue.

I'm a longtime customer of Warby Parker, and one of the main reasons I keep coming back is the…read moreconvenience, consistency, and great customer service. When you invest in a good pair of frames and lenses, you want to know that support is there when you need it -- and that's exactly what Warby Parker delivers. No matter where I am in the United States, I can walk into any Warby Parker location, bring my glasses in, and get them adjusted quickly and professionally. That level of nationwide consistency is worth the price to me. The process is simple -- if it's busy, they'll take your information, send you a text or email, and you can go about your day until it's your turn. Very efficient. The store itself at Atherton Mill is beautiful -- clean, well-organized, and thoughtfully designed. I always appreciate the natural wood finishes, skylights, and the clever way they merchandise the frames. Everything feels modern and welcoming. My one small disappointment after moving to North Carolina from the Bay Area was the limited availability of low-bridge frames. In California, those options were plentiful, so I came in with the same expectation here and it wasn't quite met. Hopefully that continues to improve over time, because representation in fit options really matters. That said, the customer service has always been excellent. I never have to wait very long, the staff is professional, and the environment is consistently pleasant. Another bonus is the location. Atherton Mill is in a great area with plenty to do while you wait -- there's shopping, coffee, and places to browse. You can easily spend a little time window shopping at nearby spots like Lululemon, West Elm, or Anthropologie, which makes the visit feel less like an errand and more like part of your day. One practical tip: Parking at Atherton Mill can be a bit challenging, especially during busy times since there are several restaurants and retail stores in the area. Just be patient -- you'll find a spot. Overall, I truly value the reliability and customer care Warby Parker provides. Great service, beautiful stores, and dependable support wherever you are.

My friend's eye glasses was bended after the Halloween Dance party that it was dropped and stepped…read moreon. My friend was very upset as she could not see without the eye glasses. We were recommended to come to Warby Parker at Atherton Mill, 2000 South Blvd. First, the staff was very professional and welcoming . and Ms. Licensed Optician Lily H came to us and offered assistance sincerely. She is so awesome, she fixed the damages on the eyeglass frame on the spot after 20 minutes. She is very friendly and we asked to offer a fee and she told us that it was at NO COST to us. My friend got her eyeglasses back joyfully as she could see now as the eyeglasses was fixed just like NO accident happened . Thank you so much for the Optician Lily H and she offered a big help which meant so much for others. Kuda to Lily and we would like the Warby Parker recognized her services offered to customers without reservation. Thank you for Warby Parker, and especially for Lily H, the Licensed Optician. We will come back for business, for sure.. Thank you for posting this review. Best Iris H.

The Dr Jason is amazing been coming here for about 5 years. I have never had an issue with them…read morethey are very kind and always on time with no issues. I get my glasses and contacts here also have been treated for eye infections. I would highly recommend this place as there staff is always helpful and everything they do is great.

I have gone to Northcross Eye Associates for many years now. Dr. Jason Crawford and his team are…read moreoutstanding every time I visit. His office has a very personable atmosphere, they are very efficient in their intake/visit time, and I always come away feeling like they care. In addition to regular annual visits, Dr. Crawford tries to accommodate problem visits should they arise. He is attentive and goes out of his way to help, whether it's by offering his own advice and care or helping to connect patients to providers who can help if their needs are beyond optometry. Dr. Crawford really listens, and I like that he's willing to take the time to help you navigate any questions or concerns you might have. He has been a phenomenal provider. I highly recommend him and his office for your eye care needs!