Ok our pool was filthy. The last two pool guys we have hired would show up on occasion and not do much. Our pool ninjas rock. They keep in contact with us. Show up once a week and our pool is crystal clear now. They do charge a bit more than the other people we have hired bit it is so obvious in the quality of work that you get what you pay for. read more

Quality work and superb customer service. My pool has never looked and felt this nice

Great service. We are really happy with their services. Our pool has never looked better!!!!!!

Amazing company to work with, always on-time, always professional, just amazing. Use them for your pool service!!! You will not regret it! read more

Just moved in to my place a few months ago. From the get go David as been professional and courteous. Always explains what he is doing to clean the pool. The pool is blue and clean when he leaves it. Love the fact that he gives me pointers to keep the pool clean longer in between his weekly visits. If anyone needs pool service I recommend poolgenX. read more

Very reliable and communicative service. Would definitely recommend. They are competitively priced and responsive.

They came out the very next day. The services are great. My pool is sparkling. Great service! Thank you Adrian.

PoolgenX is a company that worked on my pool prior to me owning my home. At first I thought the price was high but after doing the research and getting to know my guy that comes to my home, I would never change them. The price is in line with the excellent service that I get. I highly recommend them. read more

Great service affordable prices oways on time and reliable high quality work. I recommend to everyone who has phool

Excellent service. Our pool is clean and sparkling. It has never looked better! And the service is completely reliable.

I love PoolgenX!! They come every Tuesday morning and do a great job cleaning and maintaining my pool! I love the summary report they leave. It shows the levels of chlorine, pH, etc. The person who serves my pool cleaned out the filter and always emptied the baskets as well as scrub the walls. Overall excellent service!! Go with this company! Well worth the price. read more

Excellent work. Always comes in even when it rains the make sure everything are is in order.

Great value and very responsive. Dealing with some odd mustard algae and they are helping me combat it like NATO.

I have used several pool companies in my rental house and Poolgenx has by far been the most professional and successful at getting my very old pool looking good. I especially appreciate the personal touches like texting before arriving to make sure my dogs are secure in the house. Highly recommend! read more

They started out great and everything that was included in the service sounded really good. The first guy that came by was great and even discounted the initial quote given. Once the service started, it seemed ok. The young man that did the weekly service was here about an hour every time. Then I started noticing that on one side of the pool, where the sun doesn't hit much, had some green spots. I asked him about it and he said it was because the pool used up a lot of chlorine, then he later sent me a text saying it was something else. We recently moved in to the house so I didn't know much about the pool. I did notice that the water level was pretty high, but figured the pool "experts" would say something if something was wrong. One day I was checking out the auto fill valve and noticed it was on, no mater what I did to the float, the valve still had water coming out of it. I also noticed that the pool and the cleaner were on different schedules. I asked our service guy, through text, to please check both of those issues. The evening after he came, on a Wednesday, I asked him about it and he said he had forgotten. He said he would stop by in a couple days, he never showed up. That Sunday, I came out to the jacuzzi more than half empty and the pool over flowing. I sent pictures to the supervisor and our regular guy a text and never heard back from either one. I ended up turning the entire system off until our next service day. I was having to do some of the work myself. When I called to cancel the service, all of a sudden the supervisor sends me a text asking what he could do to keep my business. I said I was already looking for someone else and the was the last time we ever communicated. read more

I had a past pool service did not leave my pool how I expected I switched to pool Genx and now have amazing pool service. The technician Billy that comes to clean my pool is very thorough and explains any extras I can do to help maintain my pool, extra reccomendations or concerns I have are answered right away will stay and reccomend this company to family and friends. read more

Highly Recommended! Andreas was very professional over the phone and kind. I reached out to them and in 15 mins I had a same day appointment and only an hour later. Jorge and Gus showed up. Also very kind and professional. There was a minor control setup issue and they fixed it on the spot. We definitely will be calling them for our next pool maintenance or any issues. Give them a call, you won't regret it. read more

We have a new pool with all the latest technology and wanted to make sure we select a company that is trained, but reasonable pricing. We selected PoolgenX and extremely happy thus far. The technician was extremely knowledgeable and answered all of our questions. The pricing was competitive. read more

These guys saved the day after we moved in our house and discovered our pool was full of algae. Frank made sure to go above and behind to get the issue resolved quickly and professionally. Our pool was sparkling in no time!! Jose is our regular guy, and keeps the pool sparkling beautifully. read more

Would totally recommend PoolgenX for pool and spa service, regular maintenance and cleaning. They're very responsive, reasonably priced and professional. I'm glad I found them! read more

I saw their car passing by my neighborhood today and since I was looking for a new pool guy I called them up! A nice young man came as soon as I called! He was very polite and seemed like he knew his job well. We quickly came to an agreement. I'm sure I won't be disappointed! :) read more

PoolgenX - Ninjas in action! - Pool Cleaners Near Me - Riverside, California

After a dismal experience with another company, this one has met and exceeded expectations so far...its only been about 6 weeks but so far the reliability and communication is 6 times better than last company...recommend! read more

Initially the service was good, as of recently the route techs spend about 10-15 minutes at our property each visit and attempt to attach a cheap automatic vacuum. This causes a need to prime the system every week after their visit due to the vacuum not remaining properly attached once the system has finished for the day. Which also leaves the skimmer off and water standing on the surface of the pool. By mid week our pool is not clean enough for use. 2nd to last visit (which are on Mondays) was done and once again the auto vacuum was left attached and the pump needed to be primed due to the system not functioning correctly. When I went out on Wednesday to remove the vacuum & prime the system I found maggots in our jacuzzi. The following Monday when the tech arrived I went out to ask some questions about our services and explain my concerns for the automatic vacuum. The tech was condescending, rude and defensive with his answers. When I asked if the phone call he was on the for the entire conversation was business related he responded with "I don't see why that matters" & "it's my manager do you want to talk to him". I said no but he asked again which I then replied with yes, he gestured his phone toward me so I then reached for it, only for him to say to me "don't touch my phone" he then placed the call on speaker so I could converse with the person on the other end. At this point I asked the tech to leave and for the "manager" on the phone to please call my husband or I to discuss this matter and arrange for another tech to come out. I called poolgenx about an hour after the tech left because his "manager" never called us. The person who answered at poolgenx took my information and told me that a manager who oversees our account would contact me, which has not happened. May be time for a new pool maintenance company as I will now be cleaning my own pool this week. read more

We hired pool gen x for initial start up services and decided to keep them for weekly maintenance. They're responsive, affordable, and we're ready to schedule service right away. Plus, Angel is the best! read more

Angel does a great job in making sure that I am completely satisfied! My pool has a severe algae problem due to a large tree right next to it from my neighbor's backyard and Angel would do everything to make sure that the pool stays sparkle cleaned! He would even go out of his way on non-service days if needed too! That's a super customer service! read more

There is something SERIOUSLY WRONG WITH THIS COMPANY. I own my home and sent a request for an estimate on Yelp to about 6 companies. PoolgenX was the first to reply. They offered a free estimate and a 1pm appointment for yesterday 3/14. I confirmed it. I drove 1.5 hours from downtown LA to corona to meet them. I was there at 12:58. By 1:03 nobody showed so I messaged the company. They said the tech was there at 12:45 and rang the bell and left because nobody answered!!! WTF?? NOBODY THOUGHT TO CALL ME?? HE WAS 15 MINUTES EARLY AND DIDN'T WAIT UNTIL THE APPOINTMENT TIME?? Who does that?? I messaged back that I'm here and drove 1.5 hours to be here ON TIME. The owner messaged me back saying they won't work with me because "you have contacted us before using two separate Yelp accounts." WTF?? I wrote back that I have only had one yelp account and she said this address has two accounts. I've rented this house out to 4 families in the past. So what? If that is such a problem why did they set up an appointment with me in the first place and supposedly sent a tech out (15 minutes before the appointment time and he left before the appt time without calling me??). THE OWNER NEVER APOLOGIZED FOR HER MISTAKES AND INSISTED ON LAME EXCUSES FOR NOT WANTING TO DO BUSINESS WITH ME! BASED ON THIS, IM WARNING EVERYONE TO STAY AWAY!! read more

So my review is solely based on a estimate and the very informative and friendly poolgenX Ninja, Andreas. As new home owners of a pool, we decided to call a few pool guys about monthly cleaning service. Andreas was available to swing by at moments notice and expressed a sincere and deep apology when he thought he was late yet according to my clock he was on time. Nonetheless Andreas walked us through all our pool equipment and was more than willing to answer any questions we had. He didn't come off as a typical salesman trying to persuade you to hire him. He had an easy and honest approach, something I love and respond best to. He even left me his cell # to call or text if I had any issues or questions. His price is fair and competitive considering what's included. Although I didn't end up going with Andreas, I still decided to keep his number because it's possible I will end up using him later down the road. read more

Out of 5 businesses I contacted on Yelp, PoolgenX was the only one who could make it out same day. These guys do not mess around. Andreas brought my green pool back from the dead--they are super nice, professional, straightforward, and know what they're doing. Now my pool looks like something you'd see at a resort, and Andreas has earned me as a monthly customer. Thanks! read more

Finally a professional pool service. I have been switching from one pool guy to the next and having inconsistencies and disputes for years these guys look really professional. Just last week we where on a trip with my wife and the pool "ninja" as they call them hahaha (little silly to me) had the kindness to bring our trash bins from the street where we left them before leaving.. thats just somthing you don't expect to see from any company we really appreciated their efforts in trying to connect with us on such a personal level! Highly recommended!! read more

These guys really dont disapoint. Very consistent service for the past 8 months. I went with the build your own service because my husband does some of the maintenance on the filters. I will re evaluate after summer. read more

PoolgenX - Ready for a dip - Pool Cleaners Near Me - Riverside, California

Quick response on quote. Answered all of my questions with detail and great customer service. We decided to go with a service company in town but will be keeping Poolgen X on our list if we need them in the future. read more

This is by far the best pool company we have ever had. Andreas is amazing and very professional. He never missed a week and always showed up within in scheduled window with a great attitude and ready to work. Our pool is a challenge and he never complained and provided excellent service every week. Andreas made sure to provide updates and follow ups and generally always went above and beyond. If you are looking for a professional company to provide the best service in the industry, PoolgenX is it. I promise you won't regret it. read more

These guys are the best! The work is always perfectly and efficiently done, and the customer service is excellent! Andreas and the rest of the crew are so kind, respectful and knowledgeable, which isn't very easy to find! They have made the last couple of triple-digit summers SO much more bearable and I couldn't recommend them more! Thanks, you guys! :) read more

Love our Pool tech. Angel made our pool was green now it's a beautiful blue cant go wrong with guys

Set an appointment with this company and they not only showed up on time they were early. They have given me sound advice and charge a reasonable price for everything they do. Andreas communicates fantastic and they are very reliable. I am very satisfied with their service so far. Very impressed. read more

Hi, I spoke with pool cleaners over the phone and in person getting quotes and I decided on a local "pick-up truck guy" that got pretty good word-of-mouth reviews. I just wanted to stop looking, so I settled. Well, after a little over 3 weeks, I got tired of seeing this film on the top of the water in addition to floates (bugs and small particles stuck on the wall along the waterline). ARGH! By the time I met Andreas I was meh. But....for....Andreas, a Ninja with PoolGenX! He was so pleasant and respectful. He skimmed the pool as we talked about their services, which was rather nice of him (I had been skimming while we talked and he was kind enough to take over). I decided to give Andreas a try and boy am I happy I did. I like that we have the same guy from week to week. They do an excellent job and my pool glimmers and glistens after each cleaning which lasts for days. Once skimmed, the water is still bright. PoolGenX has a system of recording the chemical levels and other stats of my pool and the card is left by the pool pump. It serves as a log in case someone has to cover Andreas. Also the record is for my information to keep up with things. It also serves as confirmation of the cleaning in case you know do not see him coming/going (although you'll know he has been there by the cleanness of your pool). It's just a pleasure working with Andreas (PoolGenX) so give him/them a try. You will not be disappointed. read more