We recently moved to a new home with a jacuzzi and I had no clue about using th right chemicals. I…read morevisited Zagers in Holland where Bianca helped me and she was great! she explained all the chemistry behind it and wouldn't let me leave until I understood everything. She was fulls of smiles and easy to work with. I will definitely be back!

I purchased a Jacuzzi from Zager's. I couldn't be happier. We love it and we love the stereo and…read moreiPhone control. One of the best purchases we have made. Work with Jay Wyllys at the Holland location.

Great owners. Great service. Fair prices. I did have to leave a few messages on phone, but they…read morealways called me back timely. Very positive experience.

If you need parts, try to look elsewhere. They never answer the phone! We have left several…read moremessages and have not received a return phone call. Being the only "local" provider of parts for our brand, they are almost double the price of online stores. I guess when you have a captive audience you can do what you want. Good thing we are switching brands.

Prompt and courteous service. They know their business and make it easy. As a first time pool…read moreowner, they answered each and every question I had for them. Helpful advice from a professional is always good thing. Four stars as they are pricey, but you get what you pay for. Highly recommend.

White glove install of our 18x36 pool with fantastic after sale/ warranty assistance. No large…read morescale project goes without issues, but it's how you handle it. These guys will have you sleeping nicely. Professional, prompt, and accountable. Great group at Polynesian. Highly recommend. .

Can't get a response from the repair department. Say expect one in 48 to 72 hours . Seriously. Been…read morea loyal customer for years and spent thousands of dollars but can get any timely service in their equipment. Ridiculously poor customer service!. Even in busy times 48 to 72 hours to schedule service that will be weeks out does not seem overly efficient

The personal service is outstanding at the Jamestown location of Zagers Pool & Spa! After Josh and…read moreSteve helped me open the pool, I've made some big changes. Steve suggested that I bring in water samples on a regular schedule, and going the same day each week is helping. While opening the pool, Josh wouldn't give up as he fine-tuned our sprayers that have not been working well the last two seasons. The arch of the water is gorgeous once again! Steve was able to tell me all about the pros and cons of a chlorine vs. salt water pool. I really feel confident making my decision to stay with our current system. I've been in the store twice with water samples. The Zagers team have been thorough giving guidance all while being patient with my many questions. I bought a Dolphin pool robot by Maytronics with Bryan's help and expert knowledge of the many models. He reassured me that he can repair the equipment right at Zagers. I love the ease of vacuuming now! The app is amazing and it is so easy to control the robot from my phone! Bryan also demonstrated how I could change the sand in my filter. He has a similar Triton filter in the showroom and walked me through the steps that I could do myself. He sent me helpful videos and links to the manuals and directing me right to the part of the process which was confusing at first. Jordan answered a frantic phone call. I had a lot of chemicals to add, the sand to change, and I needed reassurance. He offered to send me an email and it arrived in less than five minutes after he confirmed a few facts with a service tech! The exceptional level of service is why we trust our pool to Zagers!

Horrible. I had to replace my liner within 3 years of installation because they installed it…read moreincorrectly. Called me on my vacation to cuss me out because I found out all of his reviews were from family members. I wouldn't trust these guys to install anything, let alone an expensive pool. Do yourself a favor and go to anyone else.

From the owner: We are a family owned & operated business and we strive to please the customer.read more

Matt and his guys did a great job! They were professional, thoughtful, and the new pool liner…read morelooks great! I would recommend their services to anyone.

From the owner: I specialize in replacing liners for inground swimming pools I have 30 years experience in the…read moreindustry and have performed hundreds of liner placements