Just started the buying experience with Emily and it's been informative and precise. To date, Emily…read morehas done absolute everything She said she would do, and also helped with the product they don't happen to have. Knowing that she's dealing with a fun product she kept things at that level of excitement and no high pressure. Just "yes we can do that." I'm glad I took the opportunity to call, Emily use FaceTime to show me all the details and we were able to close the deal over the telephone. Our family is looking forward to enjoying the swim spa

Everything!! Great installation information and service. The entire crew went above and beyondread more

Would not recommend. We purchased our pool in 2021, it was installed in July of that year. We…read morewere able to use it the pool the whole summer of 2022, this year we opened our pool, and the pump was making a loud screaming noise. I called thinking that Jager Pools would stand behind their product, but that unfortunately was not the case. He said, unfortunately it was out of warranty! So basically we received one summer of use out if that pump, spent over $13,000 dollars with an expectation that a pump should last more that one summer, and I also expected Jager Pools to stand behind their product. The offer I was given was, I could purchase the same pump at 25% off. What about replacing it? I even asked the associate on the phone, if you spent $13,000 on a pool, do you think the pump should last longer than that? His response was "it should". Extremely disappointed

Excellent partner. Bought our tub here and regularly meet with them on maintenance, water quality,…read morechemicals. They are superb and highly recommended. Enjoy the service they provide.

Sold us a Hot Springs hot tub years and years ago, mentioning that if they were in business they…read morewould always service it. Fast forward to today, we have a slow leak, likely fixable, but suddenly they don't serve the very town they sold and serviced this hot tub in. We are an hour apart. I offered to pick them up. If you don't want to be sold a high end new hot tub, stay far, far away.

Good price! HORRIBLE service department!! We bought a pool and hot tub. The pool was installed on…read moreTuesday the hot tub on Wednesday. It is now Friday and the pool is leaking water. We have not even used it yet. The service department wants to give us the run around. They might be able to get to us in the next week or so. UNACCEPTABLE!!!! They had the audacity to say it looks like it's under warranty. Ya think??? Smh. Unless something changes soon I would NOT recommend!!!

Prompt and courteous service. They know their business and make it easy. As a first time pool…read moreowner, they answered each and every question I had for them. Helpful advice from a professional is always good thing. Four stars as they are pricey, but you get what you pay for. Highly recommend.

White glove install of our 18x36 pool with fantastic after sale/ warranty assistance. No large…read morescale project goes without issues, but it's how you handle it. These guys will have you sleeping nicely. Professional, prompt, and accountable. Great group at Polynesian. Highly recommend. .

I went online and ordered a hot tub cover for a replacement to mine. I paid for it at the end of…read moreMay. Then for no reason did I get a call or email. Just a strange text message saying there was a problem with payment and I needed to click this link and try paying again. So to me scam red flag all over. I called the store to have the ruddiest girl answer not by Hello or how may I help you. Never asked to look up my information to verify what is happening either. Started in on me that I need to call my bank and see why they canceled it and if my money was returned. I shouldn't be buying stuff unless I had money. Not a good way to start a conversation. Had hubby call the bank and they said it was completely approved and for no reason whatsoever 6 days later this company canceled the payment and returned the money. The card company told us it was extremely fishy and they would not approve the charge again and put extra measures on the card in case they tried anything fishy. This whole time still have not gotten a call to resolve the issue just a text every day to click the link. I never paid them they sent the hot tub cover anyways to our house and now threatening to take us to collections. Not sure but a horrible way to treat a first time customer. I will not do business with them ever again.

After spending almost $300 with that other pool store in town, I went to Leslie's in a panic as my…read morepool was green with no end in sight and I had a big party coming up in less than a week. Nick at Leslie's was a godsend, helping me all along the way, taking my many panicky calls during the process and walking me through fixing the mess made by following the other store's advice. Pool was clean in time for the party, and I spent less with them than I ever have at that other store. Now I know where to go with all my pool needs.

I bought a new house with an indoor hot tub last year. All mechanicals were under the floor with…read moreaccess doors. I'm no 20 year old and couldn't get down there, so I called Dolphin Pool & Spa. They came out 2 days later and got it up and running for me. They explain some new items on the market and I bought some...I will be saving a lot of money on chemicals. The 2 that came were so very kind, professional, sweet and got everything done in no time. I have found my forever hot tub place. May even get an inground pool someday.

From the owner: Michigan's Preferred Pool & Spa Professionals…read more * Repair Services for Hot Tubs and Spas * Repair Services for Swimming Pools and Equipment * Swimming Pool & Spa Parts, Supplies, & Accessories * New Pool Design, Construction and Pool Renovations * Steel Vinyl, Fiberglass, Hybrid Concrete, Funtastic, & Above Ground * Home Buyer Pool and Spa Inspection Service Servicing Northern Michigan & Central Michigan and Beyond.

Great family business with the customer service you wish every store had. Test your water and keep…read morerecords of your readings so they can provide the best advice.

From the owner: Reliable Care for Your Pool & Hot Tub SInce 1984 Sustain…read morePool Care System-Easy as 1-2-3 Bullfrog, Nordic and Artesian Hot Tubs Traeger One Touch Pellet Grills Service, Pool Openings, & Closings Doughboy Pools & Parts

The best place to buy a hot tub in Mid-Michigan! The staff is very knowledgeable, helpful and…read morefriendly. The delivery crew was very professional and efficient. We are enjoying our Jacuzzi very much. Dan and Karen Nartker

From the owner: At Blockco, LLC, we only offer quality products for our customers. The owners make sure that every…read morepool is installed correctly because they are on site during EVERY installation. If you were unfortunate and bought a low quality pool from one of our competitors and now find you are in need of repairs... No fear. As our motto says, we are here to service the rest. Give us a call today to find out how we can help you.

I was charged $450 for putting the cover on my above-ground pool and adding chemicals, which I was…read morefine with. They did put the black clips on, but then I also paid each worker $20 in cash to go under my deck. Later I found an extra $50 charge on my bill for the same

The customer help at the Fuller Street place of business is always pleasant and knowledgeable. They…read morehave helped me out at various times and I will always use them as my choice of experts. Keep up the good work. PS 29 years of using the same place says something about the family.

My husband and I met some friends at House Rules. This is a great place where you can have a bite…read moreto eat, grab a drink, and play a game in a relaxed atmosphere. You pay for your table by the hour. You can pick from a wide range of games from their game library. You can also bring your own games or purchase one at the establishment. We played Chameleon while enjoying sandwiches and chicken tenders. The food was pretty good and made with local ingredients. You can order from a QR code on the table and the food is brought to your table. For dessert we ordered a cookie skillet. We had a good time at Hose Rules and highly recommend it.

In terms of things to do in Grand Rapids, visiting House Rules nears the top of my list. I'm not a…read morebig beer drinker, so I had my doubts, but in addition to a half dozen fridges full of beer, they had plenty of non alcoholic drinks, as well as hard ciders, seltzers, and canned cocktails. Many brands were local that I'd never heard of before, and it was fun to experiment and try new things. Their food menu honestly shocked me with how tasty everything was. For a board game bar, I usually expect food to take a back seat or be phoned in, but everything was delicious! I had to try the elote deviled eggs, which was a combo I had never considered but I'm so glad someone did! I also got the truffle mac and cheese and a house salad. Both were excellent! The board game selection was extensive, with old favorites and hidden gems. If I'm ever back in the area, I'll be sure to stop in again!