Unreal! We have patronized this business since moving to Charlotte and despite the lack of…read moreconsistency of their operational practices and hit or miss customer service, because this is a business owned by African Americans, we wanted to provide them with our consistent support, specifically given that the pandemic has forced many small businesses to shut their doors. Each week, my husband or I would patronize this business ($20-$35 per week) but today we refuse to support a business owner that does not possess the ability to 1. Be humble 2. Be consistent 3. Provide respectable and high quality customer service 4. Be willing to listen to inconsistent experiences in efforts to course correct and ensure high quality customer service for its patrons. Several occasions we have been given different information regarding how you refill the tins. Nevertheless, the discount of such is the more trivial part. The most disturbing is the manner in which the business owner, Mr. Daniel Frazier, husband of Mrs. Kysha Frazier is was exceptionally honorary, unwilling to listen to varying customer experiences, unprofessional, inflexible, and dismissive of a consistent patron that has contributed to the health of his business! Really absorb. The core of the matter is that today (8/20) Mr. Frazier lacked the communication skills and professionalism to identify a mere miscommunication and despite that my husband was willing to pay full price $30++ dollars for popcorn when it can easily be purchased on another day or at another establishment for cheaper, this business owner decided it was more important to "silence" a patron of who has been told various different protocols from store personnel than to gain an understanding of how to create more consistent business practices that may actually increase your profit. It is actually quite shameful that my husband had this experience as we have gone out of our way to patronize this Black owned business. To not be respected and appreciated as a consumer means you DO NOT deserve our hard earned dollars ($120 per month- at least- not to mention potential profits). We will never patronize this business ever again. And to think, we were planning on engaging them in a large initiative that would have yielded a tremendous return-could have even kept your doors open! In the immortal words of Julia Roberts in the movie, "Pretty Woman"... Big Mistake! HUGE!" Advice for Mr. Frazier, sir, invest in a Customer Experience course of some kind and know that your business does not have a strong enough competitive advantage nor market demand for patrons to deal with your poor disposition.

Yum. I was in the area running errands and I decided to stop by this place. They have a good…read moreselection of flavors for anyone. Spicy, sweet, savory. I decided to get cheddar but wanted something slightly different. I saw they had buffalo so I asked to try a sample. It tasted good so I decided to get a small bag of that as well. I was happy with my selection and I'm interested in coming back again and to try something else!

We found this place on instagram. Conveniently located in a small shopping center with parking…read more They offer so many flavors-sweet and savory. You will find something you like. The sweet bae was my favorite. But there are so many flavors it took a while for us to decide what we wanted. You can also mix flavors. We will be back to enjoy more flavors soon. See you there.

Hands down the best customer service ever! I tried some of my coworker's popcorn and immediately…read moreknew I needed some of my own. We loved the white cheddar and banana pudding the most (it was a very close call!), but strawberry cheesecake and lemon pound cake were also huge favorites. Seriously, give it a try -- you will not be disappointed. These also make the perfect gift for a teacher, coworker, or friend!

I've seen the Poppin' Gourmet Kettle Korn stand a couple times when I've been in the food hall, but…read morenever had a chance to try it until this weekend! Things I loved: how fresh the fruit water is as they make them to go; option to choose your level of sweetness; refills; so many popcorn flavors; ability to sample as many popcorn series that you like; friendly staff! The drink did take a little longer than expected for the drink to be ready, but it was worth the wait!

Went into the Market on 7th Street in Charlotte to accompany my husband as he checked out the event…read moreTreat O'clock. We made a mini date out of heading there. We were greeted by Janelle (I hope I spelled that correctly ). She was so much fun to talk to. She allowed us to try some of the popcorn we wanted to give a gander to, and she also recommended we try the fried chicken popcorn . That is such a different take on popcorn !! I loved that the flavor was subtle and not overpowering. It's dusted perfectly. I also asked to try the pizza popcorn , and it was like having the pizza combos but in popcorn . To be honest, I loved the fried chicken popcorn so much that I got myself a bag. Janelle was telling my husband and me that she has over 60 flavors of popcorn !!! I'd probably drive her crazy wanting to try them all, but I held back for her sake . They make great fresh fruit water, and yes, it's worth it, especially having free refills. Another amazing thing us they ship the popcorn if you aren't in the area. Man, that's so awesome. All in all, a 10 out of 10.

Melinda greeted us and provided the best customer service! She was patient and helped us with our…read morechoices. We left with three different flavors of bagged popcorn (red velvet, spicy pickle and cheddar jalapeño. Good vibes and good tasting popcorn for sure!

I went because it was finally time for me to check it out since I am in the area. There is parking…read moreavailable and it is accessible. There was a steady flow of customers and very one spoke highly of it which made me, the popcorn lover, more excited. I sampled a few and ended up with four bags: two cheesy and two sweet. They were delicious. I almost ate one down in just one sitting. I will probably try the mix next time to see how the two together works. Great experience. Staff was friendly and helpful. I want to add patient with me as a newbie. I will definitely be back and probably back again.

Best popcorn I've had in a long time! The popcorn was very fresh and did not have a chewy taste old…read morepopcorn gets. The flavors are so fun and if you catch the owner he excitedly will tell you all about them. You can sample wherever you like which allows you to try cool flavors like chicken and waffles, strawberry shortcake and lemon loaf. He also changed the flavors up. My favorite was probably the banana pudding and the loaded baked potato- that one was fun! The place is a good size for a group to come and explore the flavors-fun vibe. They also now have a trailer which allows them to do pop-ups and make kettle corn on site ! Book them for your next event I am sure you will love it !

Awesome snacks and excellent service! Definitely a kid friendly experience, the gentleman helping…read moreus was super friendly and helpful.

Last minute Christmas shopping! I forgot how much my wife loves Cloister Honey…read morehttps://www.yelp.com/biz/cloister-honey-charlotte?hrid=6-ODKBpvyPL0K7Ihrw1mTg especially the whipped one with ghost pepper. I bought a bunch during the Charlotte Made series a few years ago https://www.yelp.com/biz/charlotte-made-cloister-honey-charlotte?hrid=GUv_3RsM5wWYjsKeaisXdA and since then, I usually pick up a jar at the 1897 Market https://www.yelp.com/biz/1897-market-charlotte?hrid=zWYqJZ1cbjMrDUuT1hborQ in the Charlotte Douglas International Airport https://www.yelp.com/biz/charlotte-douglas-international-airport-clt-charlotte-3?hrid=Sq1KJ1SsqNe6dKuwbjExvA, but I haven't been flying lately. Where can I find it in Charlotte? I pinged them on their website chat this week and asked where it is for sale. They suggested Savory Spice and since I haven't been there (another review!), I made it this morning at opening time. Yes, they're open on Christmas Eve. Other than the honey, lots of spices organized by region. Grilling spices. Baking spices. Cocktail spices. Prices clearly marked and everything displayed for easy browsing. Pretty much everything you need to add flavor to whatever you're cooking. And yes, Cloister Honey! Savory Spice is on the north side of Atherton Mill, next to O-Ku. [Review 16455 overall - 3152 in North Carolina - 1963 of 2021.]

Rude staff...You would think that they would welcome questions/help finding an alternative EVEN IF…read moreTHEY DONT HAVE THE EXACT BLEND YOUR LOOKING FOR. You have lost a loyal good customer but im clear you don't care. BTW, it was Thanksgiving week but I guess the staff here does not know the meaning of Thanksgiving!! I WONT EVER SHOP HERE AGAIN!

Is the number one Popcorn always delicious and fresh been going to this place for years. Love it.read more

This shop has been around for 20 years. I just stop in for a peck of popcorn. If you prefer to…read morepurchase a flavore you will need to preorder. The service is quick and friendly. Our group has bought popcorn for fund raisers. They also have rental equipment for popcorn, cotton candy and Funnel cake. They are not open on weekends and close at 5:30 weekdays. You kind of need to plan your visit so you are not disappointed. The popcorn is just like you get at the theaters. The peck of popcorn was under $5.00. Perfect if you are doing movie night at home!

I am a popcorn addict so I stayed away as long as I could. However, now that I have gone I am…read morecertain to return again and again! They offer a pretty good variety of popcorn flavors and will allow you to sample. I ended up with 3 bags of popcorn. All of the popcorn that I have had so far are very rich in flavor. I plan to become a regular here!

How did I miss this awesome gem?! My family happen to stumble across Decadence while walking…read moredowntown. You can smell the sweet aroma from the street. Once we walked into this bjj looks like-family owned shop, we were simply amazed. We were greeted with big smiles as soon as we walked in. We perused the various flavors available. We had a big group so we tried just about everything. My favorite were the white cheddar and garlic Parmesan. There are quite a few others high on the list too. They offer slushees at great prices (beats the gas stations). You can also purchase home sets and gift baskets. My whole crew loved our visit and will definitely be back.

I went to the Charlotte Outlets and took my Doc Popcorn can with me. When I went to the kiosk there…read morewas a note saying "back in a few minutes". My wife was shopping so I waited. Sixty-one (61) minutes later a lady came back to the kiosk and announced "her systems are down and she couldn't sell anything." Of course she didn't seem to be working on fixing the problem. She didn't say "I'm sorry" or "here's a discount coupon to use next time." I've had problems here before and I'm done!!!

I asked for hot popcorn. Is that too much for $12.00. I tasted it and say hey this is old popcorn…read moreand again i asked for hot popcorn its not even fresh. I bought two bags off crap. Manager refused to serve fresh popcorn. Nasty attitude. Please keep your money, and walk by.