I had my non-starting car towed here and the service team here was very helpful. My car isn't new…read morebut I was planning to drive it a few more years. The team was very thorough with the diagnosis of the main issue, which turned out to require a new engine. The team listened to me even though the repair was to cost about what the car was worth - due to some other things going on in my life, I just wanted my car back in working order. The service team diligently pursued finding a used replacement engine for me to attempt this repair, but were very honest that both replacements had the same issue at least as bad as my existing engine. I appreciate that the team went the extra mile trying to get my car back into a shape that would meet my goal of being able to drive it for a few more years, and conferred with me each step of the way. In the end, I paid only for the work they had done to diagnose the issue and get my car starting reliably again. I would trust these folks with any repairs I need in the future for certain. They listened to me, were honest about the issues they encountered, and gave me good advice through every step.

I dropped my car off for a front end alignment, which they charge $159.95 for. Fair enough…read more I was told that during their pre-alignment inspection they discovered that the passenger side outer tie rod end was worn and needed to be replaced in order for the alignment to be done. This makes sense, so I said ok go ahead and do it. I was then told that with the alignment and tie rod end replacement, the total cost would now be $565.04! I decided to do it because my car was already there in the shop and it needed to be done, however this price is insane for the work that was done. They charged me $98.92 for the tie rod end, which is a very large markup. They charge $239.81 PER HOUR for labor, which is completely crazy. I was charged for an hour of labor, when I know for a fact that changing out one single tie rod end should only take a decent mechanic 15-20 minutes. It is ridiculously easy. Finally, they charged me $57.83 for "RO Fees" which include recycling, environmental, shop supplies and hazardous waste disposal. This makes no sense to me because I had no fluids changed that needed disposal, and the only shop supplies they would have needed for a tie rod end and an alignment would be paper towels, maybe a dab of anti-seize, maybe a pair of nitrile gloves. Nearly $60 is straight up robbery for the job they did for me. Yes, they are friendly. Yes, I think the work they do is fine. What they charge, however, is not reasonable and I think they are taking advantage of the many people who need their car fixed and don't know a whole lot about mechanical work. This is why I try to do most of my own repairs, but some things (like alignments) a guy just can't do in his driveway.

Rear break pads and rotors change on 2009 Toyota rav4 - Positive: fair pricing (inline with 3 other…read morequotes in the area), responsive staff (no phone trees), job done on time and without suprises. Negative: lack of weekend times means you need to make transportation arrangements if you work 5 days / week. They have a shuttle service but I had to be doing several stops that day, so I did not ask how wide range it covers.

I had a number of questions and issues going on with my Highlander. And they were so helpful in…read morediagnosing the problems. They also helped to distill the difference between the most immediate things I needed to do and the things that could wait. Plus, every time I spoke with any of them, they were not only respectful, but they were knowledgeable and took the time to speak with me and answer any all questions I had. They were just great!

My son goes to UofM Twin Cities and needed a reliable auto service shop near campus. We asked…read morelocals for referrals to someone good, and Brooks (my son) ended up going to Tuan. He has been bringing his car to Tuan ever since, and we couldn't be happier with the service and cost and quality of the work. The reviewers that complain about lead time to get an appointment should just go ahead and take their cars to all the other service shops in the area! That way we can keep waiting a week or so for Tuan's amazing service and the impatient reviewers can get less amazing service without the wait. Win-win!

Recommended by my neighbours who've been getting repairs there for years. So lucky Raks could fit…read moreme in so quickly with such an amazing quote. I grew up in the automotive industry and pride myself on being able to understand "car talk" and repair the small stuff at home. Never once did I feel like I was being patronised, duped, cheated, or mansplained to. Straightforward, clear, concise, and easy to reach via SMS- each interaction was useful and easy to understand. Labour and work all done in a day!!!! Replaced clutch, struts, control arms, etc- had to drop the entire transmission to do so. Amazing. Other places (before we knew of Tuan's ) told us to total it/throw in the towel on the repairs. That they'd cost well over 6K (!!!!!!). If you haven't had your car serviced there, get on it! No frills, no gimmicks, no pretend problems to fix it. They're proper badarses in the business.

Requested a quote and got a quick, detailed response. I scheduled an oil change and the price was…read moregreat. Oil change included a car inspection now I'm going through my maintenance checklist, will be scheduling more services soon!

Got me a quote right away, great communication. Loved that they had a loaner car to use! Will…read morerecommend to everyone

Quick and explained what was wrong and how to fix! Would go here again! They were good about…read moreexplaining all of the options with the costs.

I have been going to Muffler Doctor for over 10 years. The team there has been nothing but fair on…read moretiming and pricing. The work they have done for me has been top notch. They explain things very well and give me recommendations, but they never push me into anything. I have used them for regular maintenance as well as emergency repair. I haven't found another shop that does as well as they do.

Spoke to Jim through yelp. Quick response time and setting up an appointment…read more Got there early and they took my car in. Took about 45 minutes. Definitely recommend.

Got my truck done, no hassles I'll definitely be back. Everything was as promised! Thanks guys!read more

I live near by and had them work on my a/c (1999 GMC Yukon) they did a great job and a great price…read more Van the owner is a really nice, helpful friendly guy. He is always working the shop so you know he takes care of his customers because it's his shop and wants return business.

**DO NOT SUPPORT THIS BUSINESS**…read more I have never encountered a businessman as unprofessional as Van. I came to this business two weeks ago to have my front/rear brakes and rotors changed, and now I'm experiencing a clacking noise from my front tire every time I press the brakes. This issue was not present before the work was performed. I contacted Van yesterday, Friday 9/4/26, regarding the issue, and we agreed I would bring my car in the following day so he could look into it. I brought my car in today, Saturday 9/5/26, at approximately 4:28 PM and reminded him of our conversation. Instead of addressing the issue, he told me they were already closed and that he was not going to risk his employees' safety because they were already near the end of their shift. I pointed out that the business hours state they close at 5:00 PM. He then told me I never told him what time I was coming, despite never telling me that I needed to provide a specific arrival time in the first place. He proceeded to tell me he was not going to fix my vehicle because it was my fault for not telling him what time I was coming. When I explained that, as a business owner, he should clearly communicate his policies and expectations rather than blame customers for requirements they were never informed of, he became defensive, yelled at me, and spoke to me in an extremely condescending and disrespectful manner. What makes this even more concerning is that I brought my vehicle here for a brake service, and now I'm experiencing a clacking noise that was not there before. I returned to give the business an opportunity to inspect and address the issue, only to be dismissed and blamed. I left with my vehicle still having a potentially serious issue. I strongly advise anyone considering doing business here to think twice. The way a business handles a problem after taking your money says just as much about that business as the quality of the original service. In my experience, the communication, professionalism, customer service, and accountability were extremely disappointing. I would not recommend this business, and I personally will not be returning.

Nick was great, he did a excellent job with my car and was quick even though I got a bunch of stuff…read moredone. He gave a very reasonable price compared to other shops, and he seemed trustworthy (didn't try to upsell or pressure for more stuff). He worked with me to use some of my special parts without fuss. Easy to communicate with. I will definitely return when I need some more work done, it's nice to find a good independent place instead of a corporate shop.

Had my son get work done on his car and had a great experience. Nick did a great job of…read morecommunicating with me and the price was substantially less than 2 other quotes I had received. Work was done on time and budget. Would 100% recommend Mclean Motorworks.