I wish I can rate them higher 10/10. Brief description of my journey; I was searching for a place…read morefor my mom. Ms. Michelle stepped in with her greatness and provided me much help, comfort and wisdom to help with everything as much as possible. If there is a way she can be rewarded, better I will give her flowers as of now and not wait for any reason of doubt. She really deserves her moment. Thank you, Mrs. Monk-Hunter

I recently had the pleasure of attending a funeral service for a loved one at Wiseman funeral home…read more I was amazed at how helpful the staff was throughout the service. The facility itself is gorgeous and had plenty of parking. Most importantly, my Uncle looked amazing actually the best we have seen him in a long time. I was very pleased with the entire service.

I would not recommend Marshall-March funeral home to anybody based off of our experience with…read moreVicky. The funeral home is supposed to make the planning process for families easier. Vicky had dropped the ball at every single turn. 1. Three different dates were offered to have the service, April 21, 24, or 25th. Vicky stated that she was going to contact the cemetery to coordinate a date and follow up with us by Wednesday. Wednesday came and we had not heard from Vicky. We had to call the cemetery ourselves to coordinate a date. Then upon calling Vicky to follow-up ourselves, we were told that one of the dates we tried to go with was given away. The date she offered was given away while we waited on Vicky to do something that she never even did. That was the first strike. 2. The online obituary. The family was never asked for a picture or obituary to put on the Marshall-March website. On the website, there was a generic picture. For the family to have never had to plan a funeral before, the immediate family was unaware that that was apart of the process. We reached out to Vicky who then requested the photo and obituary. The picture was submitted via email. The night before the funeral, the obituary had still not been updated. I called Vicky about 9:40pm about this, to which she responded that she would check her email. That night, it was finally updated. The night before the service. 3. While we gathered for the final viewing the day before the service, the people did not even have a picture of our loved one to try to get the makeup right. Why? Because Vicky didn't check her email for the photo until that night. Upsettingly, our loved one did not look like herself at all. I know that a better job could have been done because I've witnessed it with other loved ones, and they looked like themselves, no matter how much time passed. While at the final viewing, Vicky never once stepped foot in to greet the family and make sure everything was okay. She was there at the office while we were there. We texted her for information about the time of the car's arrival the next day and she read the message while we were there and never responded. We had to ask someone else who worked there to confirm the time for the car. 4. The last issue was the programs. We supplied our own programs. The viewing started at 10am, service at 11am. Why on earth would the funeral home tell us that programs were not being passed out until almost 11? Why? If we are requested the programs at the viewing, why wait? Typically, the programs should be handed out at the time of viewing or as people walk in. There are some people who just come to the viewing for religious reasons or other and they also deserve a program. That on top of everything else just added to the frustration we were already feeling. I know that not everyone at Marshall March provides bad service like this, but we could never recommend them to anyone based off of our experience. SN: The gentleman that drove the car and transported us to and from the funeral was exceptional. He provided excellent service and was super accommodating, except for when he beat the family riding in the car inside of the repast for food lol. I'd give 1/5 stars for Vicky's service. I'm sorry but this is how we feel.

Marshall-March Funeral Home provided outstanding service to our family during a difficult time…read more They picked up where Stuart Funeral Home failed and moved with urgency, respect, and professionalism. They emailed the hospital release form right away and arranged to bring my husband into their care the same day. They also scheduled an appointment for our family the very next day to begin planning arrangements. Norman Whitted was exceptional. He stayed professional, showed empathy, and guided us with patience. He confirmed when my husband was safely in their care, handled paperwork with the insurance company, and coordinated military honors with care and attention. The entire staff treated our family with respect from start to finish. My husband looked peaceful and well prepared, which meant a lot to us. * Fast, responsive support the same day * Clear communication and follow through * True empathy and patience * Professional staff at every step * Help with insurance and military honors * Excellent preparation and presentation of my husband They exceeded our expectations. I strongly recommend Marshall-March Funeral Home to any family seeking compassionate and professional service. Sincerely, the Gasaway Family

We visited Cedar Hill today, hoping to locate and photograph the graves of our grandmother, two…read moreuncles, and one aunt. They had been buried at various times; the most recent death was in 2002. I had called by phone and they said they could help us in the office when we arrived. So I had written down all of the pertinent dates for the four people buried there, and the plot details for one that we knew about. The woman in the office was very pleasant and helpful. She took just a few minutes to research the plot locations. She provided us with two section maps and one overview map of the cemetery. So, we were pleased and optimistic. However, after tramping around for nearly an hour, we were disappointed not to be able to locate any of the markers. It is a big cemetery. The majority of flat memorial markers in the one section where we were looking for three people were covered with weeds, grass, or leaves. Some of the markers on the ground were accumulating trash that had blown around. I'm sure they mow some, but the grass was high. And clearly, weed whacking does not happen, maybe due to the size of the place or inadequate resources and staff. We saw a family unloading tools from their car (brooms, clippers) to maintain their family graves. If the family has not been around to maintain graves, they can be covered up and hard to find.

Mr. Benny Morgan provided my husband and I with very helpful information when we re-visited on…read moreOctober 4, 2024. He was very knowledgeable and cordial. Mr. Morgan even took us on an informative tour of the area that we had purchased over a year ago. However it is sad & disappointing to see that the mausoleum is in need of repairs. Mr. Morgan gets a 5 star rating, but the cemetery it self gets a 3 to 4 star rating due to the need for maintenance/repairs.

Pay attention and watch this R.N. Horton funeral Service they will try and do take advantage of the…read morefamily and charge your love ones an additional 1,000.00 to have your love one service on a Saturday after the arrangements have been already fully paid for in advance of your love one passing. Examine the prepaid contract if they insist on getting the additional $1,000.00 well pay them for what they have done and have your love one picked up from Hortons by the new funeral home and taken to the other funeral home that will respect you get a refund from Hortons and this part is "important" get the new funeral home to order your casket. Remember "You" are in charge of your deceased family member not the funeral home. It's totally unnecessary to rip off family members handling the arrangements for an additional 1,000.00 pocket money for the funeral home to handle your loved ones after prearrangements has already been made and "paid for". Also if the removal person shows up to your residence to remove your loved one dressed inappropriately with a hoodie on and casual baggy pants like he's going to a ball game "as a representative of the funeral home" send him away call the funeral Home or another funeral home and "demand" someone that will respect your home and your family that will show up dressed appropriately with at least dress slacks and a decent shirt casual or dress shoes and don't accept them requesting your help to remove your loved one from your residence they should come prepared with two people remember you're paying for this proper service and you tell the funeral home what time to come to your residence to pick up your loved one if you're waiting for other family members to come to your home before your love one is removed from your residence generally they come automatically within 90 minutes but if you need more time let them know when you call to notify them of the passing of your loved one. .

I do recommend this place because of the ease of planning as it relates to services. They provide…read moreyou with several options. The only thing that was a issue for me was that when first sitting down to meet with someone a piece of paper was just sat in front of my face with no real directions or questions being asked to what I would like to see. If you are helping someone with planning while they are grieving or suffered a loss it is very confusing to just sit down and look at a paper with no real guidance or direction. The other issue I had was we paid for a service and it wasn't provided in the time that we previously discussed. Other than that the workers are very respectful upbeat and polite. A little on the pricey side but still decent.

My father recently passed away 5/12/25 and I haven't have the proper closure emotionally or…read morementally in this process. It the worst customer service especially from Maria Garcia very rude she wouldn't answer calls or texts in many occasions I ask her if she could provide me with a copy of the contract of service of my father funeral service and she have refused saying that I wasn't the one who paid for the expense. Being the only child I have the right to have this documentation but she making everything so difficult. Unprofessional- Maria block my number because it goes directly to voicemail I had to use different numbers to get in touch with her. I will not recommend this funeral home to anyone !!

My friend/brother David Williams, Jr. passed away on December 28,2024. Bacon Funeral Home pickup…read morehis body that day, his family has yet to receive his remains. There is no closure for us. This is unacceptable and putting unnecessary heartache on us. Here it is February 19th. What's going on?

I highly recommend Dunn & Son Funeral Home to everyone in the DMV area. The entire staff was truly…read moreoutstanding. Theresa Dunn and her daughter, Brianna, are two of the most gracious and compassionate people I have ever met. I first met Theresa in 2014 when my family entrusted Dunn & Son Funeral Home with my mother's services, and then again the following year for my grandmother. Most recently, I had to bury my daughter, and once again, everyone showed my family so much kindness, care, and compassion during one of the hardest moments of our lives. The staff was amazing not only to me, but also to my granddaughters, who could not stop talking about how wonderful Brianna was to them. It brings tears to my eyes to say that I trusted no one else with my precious daughter's remains except Theresa and Brianna Dunn. They treated her with dignity, love, and respect, and made her look absolutely beautiful. I am forever grateful for the comfort and care they provided to my family. I trust them completely and wholeheartedly recommend their services.

Not sure I would use them. They lost ashes of small child at cremation or gave them to wrong…read morepeople. Not sure how this can happen if you have this much experience. Would love to know outcome of lawsuit

I hated to need a service like this. But I witnessed Mr. Keillor carry out an extremely…read morecompassionate and caring service of a friend's funeral. He catered to the family's needs (child) throughout the entire process with no hesitation. It was the third service provider we evaluated and we had heard about Mr. Keillor. Completely exceeded our expectations. 10/10 would recommend.

From the owner: Whitney’s Life Center (WLC) is a mortuary service dedicated to carrying out funeral rituals for…read morefamilies in a fashion that aims to provide dignity and comfort through their difficult time. Arrangements may also be conducted virtually and/or in the comfort of the family’s home.

Kalas Funeral Home & Crematory provided my family with exceptional, professional service as we laid…read moreour beloved son and brother to rest. From our initial meeting, the funeral director showed deep compassion and guided us through the planning process with care. The service packages offered were, in my view, reasonably priced, and the option we chose offered excellent value. Throughout, the staff was consistently courteous, attentive, and responsive, helping us secure everything we needed for the service. We held the homegoing in the funeral home's chapel, which was spacious, and found the entire facility to be clean and well-maintained. I highly recommend Kalas Funeral Home & Crematory to anyone in need of compassionate and professional funeral services. Their team provided our family with exceptional care and support as we laid our loved one to rest, and we are truly grateful for their dedication during such a difficult time.

I've attended three viewings here so far. The staff are respectful, bathrooms are clean, and they…read moreoffer coffee/tea and small snacks in a separate room. I do feel like the decor could be updated a little bit. Also, I realize it isn't their fault they're located where they are, but it always seems cheap that when I exit, I'm staring at Burger King.

I want to start by acknowledging that I have very mixed feelings with drafting this. My family has…read moreused Stewart's for a number of years and for multiple services. The service delivery has always been stellar. Where I do have a concern is with how the business operations and overall customer experience is handled. We are currently attempting to obtain documentation from them and a copy of a funeral bill and they are creating a number of challenges. We can appreciate the necessity of formal processes however, they do not provide details or specifics when asking for clarification. For people addressing complex situations this seems like an area where they would take care to be attentive instead of dismissive.

I am deeply disappointed with my experience with Stuart Funeral Home during one of the most painful…read moremoments of my life. I was told transportation would be sent to pick up my husband's body from the hospital. I later learned this did not happen because I was given conflicting information about when release paperwork needed to be signed. Twenty-four hours passed, and his body was still not picked up. During this stressful time, the customer service I received made the situation harder. I was spoken to in a dismissive tone and was told "it doesn't work like that," instead of receiving clear guidance or support. The consultant did not offer condolences, empathy, or patience. I felt blamed for their miscommunication and left feeling even more overwhelmed. Losing a loved one is painful. Families deserve compassion, accurate information, and respectful service. Because of the lack of care, confusion, and poor treatment, I made the decision to go elsewhere. I hope no other grieving family experiences what I did.