I have been Calking since 10am to make an appointment and the receptionist just leaves clients on…read morehold. I will be taking my business and funds somewhere else

Very great clinic. All of the workers clearly know what they are doing and care about their…read morepatients. One of the ladies there is also very on top of her game.

Would not recommend this allergist to anyone. Dr. Dickens does not listen to her patients or work…read morewith them to give them the best care.

I was impressed with Dr. Dickens thorough review of my family member. I thought her medical…read moreknowledge was superior to other physicians I've encountered (and a social worker with a husband who is a doctor). Going to a doctor isn't an instant cure, so I was impressed with all the options she had and gave. The ease of getting into and out of the office vs the medical center was also a plus. I highly recommend this physician for her medical evaluation.

I want to start by recognizing Dr. C! -She has been an incredible part through this unfortunate…read morejourney in on. She is knowledgeable, professional, compassionate, and absolutely down-to-earth. She took the time to explain things, answer questions, and make sure I understand what is going on with my care. Most importantly, she has always made me feel heard&comfortable enough to trust her. I truly feel that she does her best to make sure I am taken care of as a whole patient&not just treated for one particular issue. I am very grateful for the care&support she has provided. I also want to recognize the two staff members I regularly interacted w/ on the physical therapy side as I have always had a great experience with them. They were kind, helpful, welcoming, and made my visits much more comfortable. Unfortunately, only one of the two remains, but I truly appreciate the care & positive interactions I have had with both of them. That being said, Unfortunately, my experiences with the new doctor in the office have been the complete opposite. This is not based on one isolated appointment, it has happened repeatedly, in more ways than one as I have had multiple interactions with her. I have truly struggled with whether to write this review because I am genuinely concerned about how my review may be received or whether there could be backlash from speaking honestly. However, I feel that patients have the right to respectfully share their experiences, especially when the same concerns happen more than once. During my interactions with her, I have increasingly been left feeling uncomfortable and unheard. In particular, when I attempted to explain what I am personally experiencing or attempted to provide information of what I had previously been told about my care with my doctor before she joined the clinic, I felt that my concerns were not given meaningful consideration and that the communication was often more argumentative rather than collaborative, and I have left appointments questioning whether I was actually being heard as the patient. I understand that she is the doctor and has her own medical knowledge and opinions, but I also believe that a patient should be given the opportunity to speak, explain their symptoms, and share relevant information about their own care without feeling talked over or dismissed. There have also been moments where I felt that information was presented to me in a way that was misleading or inconsistent with what I had previously been told or of what was followed through with, which made it difficult for me to feel confident in the direction of my care. I was also uncomfortable with negative comments made about other individuals within the work place. Regardless of anyone's personal or professional differences, I as a patient should not have been placed in the middle of the workplace tensions. I am not questioning anyone's credentials or attempting to speak for anyone else's encounters. I am only sharing my personal firsthand experience because I believe that in healthcare the clear communication, listening, mutual respect, professionalism, and collaboration with the patient are all extremely important when someone is trusting a healthcare professional with their care. Unfortunately, I have left more than 1 appointment with this new provider feeling uneasy&with what I can only describe as an "ick" feeling that has stayed with me afterward. I sincerely hope this feedback is taken in the spirit in which it is intended&used constructively. My intent is not to create conflict, but to address clear concerns&to encourage better communication, attentiveness, professionalism, and patient-centered care moving forward. These are essential to ensuring patients feel heard, respected, and properly cared for. Overall, I remain very appreciative of Dr. C, as well as the staff members who have made a positive difference in my experience. My concerns are specifically about my interactions with the new doctor, and I hope the office management can use this feedback as an opportunity to improve the patient experience.

They are inconsiderate to patients needs. The staff is…read moreincompetent and unapologetic. The doctors are good but the staff and administration is completely unempathetic. Find another clinic these people are worse than amateurs.

Dr Rakkhit has been amazing ! Went to him in Dec 2018 after being diagnosed with stage 4 colon…read morecancer- within 2 min of the visit I knew he was an aggressive take charge stand up and fight with me Dr ! It's been almost a year and a half and I've had chemo then liver surgery and am now back on chemo - I would not be here today without his aggressive treatments !

This review is for the office at Memorial City on Gessner…read more Although the medical care (Dr. Rakkhit) is good, the staff is not customer friendly nor efficient. We've waited two days to get return phone calls. They seem to be punch clock conscious, you can rarely get a nurse or appointment setter on the phone, and are often fobbed off onto someone else who then cannot help you. if you can find a good oncologist or hematologist somewhere else with efficient and kind staff, I highly recommend you do so. They have scheduled visits that were unnecessary even after a meeting that was supposed to resolve this.

I found she is very caring and professional. She listens and focusing On patients issues. She goes…read morevery deep to find basic reasen of issue. I am very satisfied on her office. The most important thing waiting time is zero. very quiet and peaceful lobby area. Staff is as well very welcoming.

Dr. Ferrill must have read the old reviews and has taken steps to improve. The office staff is…read morewonderful and helpful! Dr. Ferrill takes her time and answers all my questions each time. I've been very pleased.

Great people, nice, helpful, quick process and nothing wrong out of the ordinary or negative, we…read morewere there for an insurance covered check up but we were charged for simply asking about a dermatologist, and apparently we had to be charged to document or whatever, it would've been nice to know before hand.

I went to this office after several ER visits for severe anxiety and panic attacks, thinking I was…read morehaving a heart attack. I was desperate for real help and a long-term plan. Instead, NP Lucy gave me only 10 pills, did not explain what she was doing, and left me to figure things out on my own. Each refill costs $20 and requires a 10-mile trip, which is not sustainable for anyone. The lack of communication and support made me feel completely unheard and unsafe at a time when I was already overwhelmed. Research has shown that African American women are often not listened to in healthcare settings, and unfortunately, that was my experience here. I had to push and advocate for myself just to get the basics, which only added to my stress. Patients deserve providers who explain clearly, listen fully, and create a treatment plan that feels supportive and sustainable. Sadly, that is not what I received here.

Dr. Gardner listens to concerns, answers questions, and explains everything. He provided the most…read morethorough exam I've ever had from any doctor I've seen in my 69 years. He is also very calm with great bedside manner. I never felt rushed.

Dr. Gardner is wonderful. Clinically and personally. I have…read morebeen with him for over 20 years. Including when i was pregnant with my daughter. Whom he helped take care of during the pregnancy. You are always treated like an individual. Not a herd. He goes through your chart every time you go to him. To make sure you are on the right plan for you. I am very thankful for him and his staff. They have always been kind and very helpful.

I had hives for six days, and had seen three physicians. I went to advanced asthma and allergy and…read morewithin two hours my symptoms were gone! The doctor gave me medicine right there in the office. Finally, relief and answers. He was appalled that I was given 50 mg of steroids taken daily. Because of that, I couldn't even sleep. He provided relief and healing with no steroids. I finally can sleep again and hives are gone. He is the best physician in Houston.

The doctor was very misogynistic towards my daughter and I, and especially towards the nurses…read moreworking there. He was telling my daughter that she would never find a husband, mind you she is 15. He was also very rude towards the nurses. Never coming back here.