I found she is very caring and professional. She listens and focusing On patients issues. She goes…read morevery deep to find basic reasen of issue. I am very satisfied on her office. The most important thing waiting time is zero. very quiet and peaceful lobby area. Staff is as well very welcoming.

Dr. Ferrill must have read the old reviews and has taken steps to improve. The office staff is…read morewonderful and helpful! Dr. Ferrill takes her time and answers all my questions each time. I've been very pleased.

I want to start by recognizing Dr. C! -She has been an incredible part through this unfortunate…read morejourney in on. She is knowledgeable, professional, compassionate, and absolutely down-to-earth. She took the time to explain things, answer questions, and make sure I understand what is going on with my care. Most importantly, she has always made me feel heard&comfortable enough to trust her. I truly feel that she does her best to make sure I am taken care of as a whole patient&not just treated for one particular issue. I am very grateful for the care&support she has provided. I also want to recognize the two staff members I regularly interacted w/ on the physical therapy side as I have always had a great experience with them. They were kind, helpful, welcoming, and made my visits much more comfortable. Unfortunately, only one of the two remains, but I truly appreciate the care & positive interactions I have had with both of them. That being said, Unfortunately, my experiences with the new doctor in the office have been the complete opposite. This is not based on one isolated appointment, it has happened repeatedly, in more ways than one as I have had multiple interactions with her. I have truly struggled with whether to write this review because I am genuinely concerned about how my review may be received or whether there could be backlash from speaking honestly. However, I feel that patients have the right to respectfully share their experiences, especially when the same concerns happen more than once. During my interactions with her, I have increasingly been left feeling uncomfortable and unheard. In particular, when I attempted to explain what I am personally experiencing or attempted to provide information of what I had previously been told about my care with my doctor before she joined the clinic, I felt that my concerns were not given meaningful consideration and that the communication was often more argumentative rather than collaborative, and I have left appointments questioning whether I was actually being heard as the patient. I understand that she is the doctor and has her own medical knowledge and opinions, but I also believe that a patient should be given the opportunity to speak, explain their symptoms, and share relevant information about their own care without feeling talked over or dismissed. There have also been moments where I felt that information was presented to me in a way that was misleading or inconsistent with what I had previously been told or of what was followed through with, which made it difficult for me to feel confident in the direction of my care. I was also uncomfortable with negative comments made about other individuals within the work place. Regardless of anyone's personal or professional differences, I as a patient should not have been placed in the middle of the workplace tensions. I am not questioning anyone's credentials or attempting to speak for anyone else's encounters. I am only sharing my personal firsthand experience because I believe that in healthcare the clear communication, listening, mutual respect, professionalism, and collaboration with the patient are all extremely important when someone is trusting a healthcare professional with their care. Unfortunately, I have left more than 1 appointment with this new provider feeling uneasy&with what I can only describe as an "ick" feeling that has stayed with me afterward. I sincerely hope this feedback is taken in the spirit in which it is intended&used constructively. My intent is not to create conflict, but to address clear concerns&to encourage better communication, attentiveness, professionalism, and patient-centered care moving forward. These are essential to ensuring patients feel heard, respected, and properly cared for. Overall, I remain very appreciative of Dr. C, as well as the staff members who have made a positive difference in my experience. My concerns are specifically about my interactions with the new doctor, and I hope the office management can use this feedback as an opportunity to improve the patient experience.

They are inconsiderate to patients needs. The staff is…read moreincompetent and unapologetic. The doctors are good but the staff and administration is completely unempathetic. Find another clinic these people are worse than amateurs.

I have been Calking since 10am to make an appointment and the receptionist just leaves clients on…read morehold. I will be taking my business and funds somewhere else

Very great clinic. All of the workers clearly know what they are doing and care about their…read morepatients. One of the ladies there is also very on top of her game.

I had hives for six days, and had seen three physicians. I went to advanced asthma and allergy and…read morewithin two hours my symptoms were gone! The doctor gave me medicine right there in the office. Finally, relief and answers. He was appalled that I was given 50 mg of steroids taken daily. Because of that, I couldn't even sleep. He provided relief and healing with no steroids. I finally can sleep again and hives are gone. He is the best physician in Houston.

The doctor was very misogynistic towards my daughter and I, and especially towards the nurses…read moreworking there. He was telling my daughter that she would never find a husband, mind you she is 15. He was also very rude towards the nurses. Never coming back here.

Been here a few times mainly cause I'm. Veteran and the VA in Katy is probably the worst medical…read morecare I've experienced! Zion takes VA medical/Triwest and they are hands on with getting you the care you need and go beyond duties to ensure whatever authorization needed from VA to any imaging provider is taken care of no matter how difficult to VA can be! Zion staff kept me informed and communicated everything I needed to get the treatment. Very grateful and will be my place of care for emergencies.

So, you know how you're not supposed to clean your ears with Q-tips? Well, let's just say that…read morethrough absolutely no fault of my own (totally innocent here), I somehow managed to impact some earwax while attempting to remove it. I tried some over-the-counter remedies, but those made things worse--I ended up completely losing hearing in one ear. Oops. Time to call in the professionals. A quick Google search led me to Zion Urgent Care Clinic, which had stellar ratings. From the moment I walked in, the receptionist greeted me warmly and made the whole check-in process swift and easy. In no time at all, I was escorted to the back, and shortly thereafter, the doctor joined me. We had a pleasant, reassuring conversation before he took a quick look in my ear, immediately diagnosing the issue. After some specialized drops and a gentle ear irrigation, a giant chunk of earwax (trust me, it was impressively massive!) was removed, and my hearing instantly returned at full blast. The entire experience at Zion--from hospitality to the efficiency and effectiveness of treatment--was second to none. If you ever find yourself needing urgent care services, don't hesitate--Zion Urgent Care Clinic has my highest recommendation.

Been going here for years! The team is very accommodating and eager to diagnose, come up with a…read moretreatment plan and get you on your way. When my issue was out of their scope, they helped refer me to great specialists. First come first served, so get there at least 10 minutes before they open and you'll be seen fast.

I would not come back to the office on Fry road in Katy if I have no other choice but to see…read moreMelissa Strickland, the NP. She prescribed medications recklessly, put me on steroids which made my injury 50 times worse than when first came in and she also put me on a life-time prescription of inflammatory medications without even examining me. She would automatically send me to physical therapy, x-ray, again, without even taking a look at my injury. Dr. Gwozdz and the other office staffs including the front desk lady are all awesome but they need to get rid of that NP, Melissa Strickland

As a quick alternative to the Dr or ER this is my go to for minor issues! I am always seen by the…read moreDr within 10 minutes of arriving and usually out the door in under 30 minutes

I'm impressed. Everyone from the front desk & nurse, to Dr. Koy was friendly, kind, and efficient…read more I was able to get an appointment for less than an hour from my phone call. Dr. Koy was able to identify a recurring problem and explain it to me. Parking was a bit of an issue due to the restaurant nearby. I will definitely be returning (if necessary).

This place is easy to work with and FAST! I honestly don't understand why some reviews say…read moreotherwise. When it comes to our kids, of course parents want things handled quickly, and every time I've gone, I've been in and out. Most importantly, my kids are seen by caring physicians and an amazing staff. The nurses and doctors always give thoughtful advice and don't just rush straight to antibiotics. They actually do the proper testing, explain the results, and make sure you get the right treatment. I have an 11-year-old, a 3-year-old, and a 1-year-old, so when one gets sick, they usually all do. The doctors are always welcoming, patient, and helpful with all of them, and they consistently help get my babies back to their healthy selves!

Very helpful! my little one felt comfortable! The care was excellent and even asked if I had any…read morequestions ! The dr even checked her baby!