I placed my order online thinking I could skip the line but when I got there I was told to wait in the parking lot. After 30 minutes I noticed no one brought my food to me so I went inside to get it. While I was inside waiting three more people came in after me and was able to place their orders while getting their food almost instantly. Once I got to the counter and mentioned how long I had been waiting for the woman behind the counter said "that's not my fault". I just smiled, grabbed my food and left. This will be my last time going to this location. read more

Ordered on 16 piece family meal. 16 pieces of chicken, 3 lg sides and 8 biscuits. Only got 13 pieces and 2 sides. The legs and wings tasted like they were a few days olds and the missing pieces were breast and thighs. Plus asked for 50/50 spicy and regular and they were all thrown in the same box. read more

Every time I come here they always make sure they cook my food fresh and I love the customer service! read more

Popeyes Louisiana Kitchen - Ghost pepper wings - Fast Food Near Me - Aiken, South Carolina

I will start by saying the food is usually great. With that being said the service is absolutely horrible. always rude and always takes 30 minutes to get food. Usually the food is good so i deal with the long wait but tonight I got all the way home after waiting for 30 minutes on food just to find out that the mac and cheese that i had to pay extra for wasn't even in the bag. save your time and money and just go to zaxbys read more

The food is good...but, The service is terrible. Rude employees with bad tones along with a 30 minute wait for a simple sandwich is terrible combination and bad ambiance. They also forget teams that I wait a long time just to pay for. Even though the food is good, i wouldn't recommend this spot unless the workers fix their attitude. read more

Very subpar customer service and sometimes I can hear the workers talking about me or they'll have an attitude off the rip. For the food i'll usually get the blackened tender which will take out 15 minutes or more of your day which I have to wait every time I go. read more

$14 for 8 pieces of chicken and NO biscuits?! This is highway robbery! Their chicken is good but not $1.75 a piece good! I was better off getting a chicken sandwich. I'll go elsewhere next time too far of a drive. read more

Popeyes Louisiana Kitchen - 4/1: DRIVE-THRU ONLY COVID-19 hours 10a-8p - Fast Food Near Me - Aiken, South Carolina

I wish I could give zero stars. This was the worst experience I've had with a Popeyes. I ordered a 2 piece WHITE meat combo with red beans and rice and a diet coke. First thing I noted once I got home was I had a 2 piece DARK meat meal. I dispise dark meat so it ended up going to my dog. Then I tried to eat the red beans and rice and have yet to find a bean. It was bean "mush" like you find in the bottom of the pot when you are scraping it out. Thirdly, I was charged for the diet coke although it was supposed to be included with the combo. All and all I ended up paying $12 and some change for a leg, thigh and a spoonful of rice with bean mush plus $2.99 for a drink that was supposed to be included with the meal. Pretty expensive for food that went to my dog. I DO NOT recommend this location and will NEVER go back. BTW I am still looking for the biscuit read more

I love Popeyes but damn this location is constantly running out of stuff weather it be sides chicken or sauces and they tend to mess your order up as well. Most of the time I just avoid coming here because I know 9 times out of 10 they won't have what I want and if they do it will most likely be a fight to get the right order kinda just getting fed up at this point this store needs new management who keeps them stocked at all times. read more

Came here went inside to order to a simple combo meal and was told that the computer inside was down and I had go to drive thur. Went to drive Thur and when it was my turn was told twice if I could wait one moment. There was only two cars before me. I waited 20 mins. But the car behind was asked for their order right away. There's 10 employees inside when I was told I couldn't order inside. They were doing it on purpose to me because I was Hispanic and my husband was white. All others got their orders fast. This is ridiculous and rude! If you can't do your job then explain that so I can give my money to someone. Also they said they ran out of chicken sandwiches. And when I was inside they had tons of food prepared so there's no excuse other than they didn't want to serve Hispanics or white people. The owner needs to hire people that want to work! Not give you dirty looks and lie and say the inside register is down. Don't eat here. Worse popeyes ever. No one should have to wait 20 mins with no one inside and 2 cars in front and tons of chicken inside!! Shouldn't give them a one star!! Fast Food Not!! And at the drive thru window the employees are screaming at each other. Sep 4, 2024. read more

This Popeyes is pretty good. The food is usually served in a reasonable amount of time and served hot. It sometimes becomes very busy which slows down service. My favorite is the popcorn shrimp poboy. I deducted a point because there are menu items on their website that are not sold here like butterfly shrimp. Could use a few more employees on duty. Usually one person is talking orders and putting the meals together. Causes things to slow down when it gets busy. read more

Popeyes Louisiana Kitchen - Dining room - Fast Food Near Me - Aiken, South Carolina

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Great chicken, great tea. Lady kept punching the register and saying the order about 5 times which dropped the review from 5 stars to 4 stars. But other than that one of the best Popeyes experiences in a long while. read more

Came to visit Aiken with family and we had a craving for some Popeyes. We ordered a couple family meals so we can munch on it in the evening as well. Chicken were fresh, hot, crunchy & juicy. The staff was very friendly and service was also fairly quick even though there was a line in front of us. Overall, we were pretty satisfied and the the quality of the food is as expected from a Popeyes. Highly recommend this location. read more

Sorry establishment, they open whenever they feel like it regardless of the "store hours", it's not very clean and the employees always seem to have some sort of drama going on internally between them, they dont keep any food in stock and is always out of chicken.....like wtf your a chicken place! read more

Horrible, ordered my food in the drive thru and was told there would be a 2 minute wait time for chicken tenders. That was fine, but I was left waiting for over 10 minutes and got no food. Didn't have time to wait, had I realized they already had two other vehicles pulled I would have went elsewhere as I was on my way to work. I'd avoid this place if you could. Can't select zero stars so I guess I have to give them a one. read more

The drive-thru cashier did not know how to pull up my order from my Popeyes phone app. When I finally arrived at the window, she had manager or another employee helping her. Then, the food order I was given was all wrong and did not look fresh. I was so disappointed and wish they would train their employees on technology before allowing them to work the drive thru window, which gets busy and you need a strong, intelligent person working that position!! read more

Ordered with Popeyes app but location didn't have items available. I was charged for items not available and no seems to know how to refund the difference. read more

Horrible service and a very nasty restaurant!! A sweet tea tasted like cloudy water and the staff could not speak proper English.