I went there with a coupon for a 10pcs family meal for $21.99 with coupon available. I gave the lady $100 bill at the drive thru and she gave me 55 dollars back with a whole lot of ones. I pulled into the parking lot to check my order and noticed I was missing at least $20.00. I went in with the order, the receipt (that had a meal that had an extra meal that I didn't order on it), and the change that was given by the drive thru cashier. Needless to say, I am still missing $5.00. After I tried Time be patient and handle the situation with grace, they still played me out of $5.00. The saddest thing is this order was for my grandmother. I told my granny we'll never go there again and I mean it. I tried the 1800 Popeyes number was told to press 1 and receive a text to chat, but they make it so difficult to make a complaint, yet want my money do easily, I be damn. read more

Food ok but I ordered pick up online several times and when I try to go inside at like 4pm the door is locked each time so I'm forced to wait in a very long line and for what when I ordered to pick up at the counter? Disgusting. Do better. Pathetic. read more

Popeyes Louisiana Kitchen - Car line - Chicken Wings Near Me - Brandon, Mississippi

Terrible experience through the drive thru. We ordered 2 chicken tender meals one no gravy on mashed potatoes. Extra biscuits with honey and a strawberry biscuit. Had to pull over and wait 20 minutes. Gravy was on the cold potatoes, hard biscuits, no honey, no strawberry biscuit. When we got home there was no receipt. So $32 for a screwed up order with no way to report it so bad yelp review, but I see it is a bad place from the other reviews. Should have sucked it up and cooked tonight! read more

everything was awesome manager was great and food was made quickly for y door dash order!

general manager Alex Coleman always drunk on the clock, putting liquor in Popeyes cup and drinks the whole shift. He is very disrespectful to employees and don't let them clock in when they are suppose to and makes them sit in lobby. He don't say anything to one employee that steals money out of the safe. He talks to his employees like they are nothing and downgrades them. read more

The Popeye's in Brandon, MS refuses to season their chicken!!! They are either lazy or just don't give a crap because they are throwing the chicken in flour and frying it. Customers apend their money expecting to get decent food only to get home and it taste like chicken eating a cardboard box! read more

Stopped for lunch.... Never again! Employees yelling and screaming at each other the entire time we were there! Tables were all dirty... one table even had a diaper and someone's dirty flip flops ... these did not belong to a customer as we were the only customers in the store! read more

Popeyes Louisiana Kitchen - a table and chairs in a restaurant - Chicken Wings Near Me - Brandon, Mississippi

Absolutely horrible!!!! Chicken was old and barely warm. Ummmm and hello... since when does mashed potatoes and gravy come without gravy??? $20 for two meals without drinks and it wasn't worth eating. WILL NOT GO BACK NOR RECOMMEND!!!! read more

The Popeyes in Brandon, MS has always been spotty in terms of service and quality of food. Today was an all time low. After waiting 20 minutes in the drive through line, the young lady at the microphone said the manager had not shown up and she was both cashier and cook. I realize there are COVID related issues but I then went to Chik FIL A and had no issues. If it is that bad at Popeyes, don't open. I WILL NEVER COME BACK. read more

The girl working the drive through was rude. She rung my order up wrong. I was on my lunch break from work and they pushed out orders behind me first, making me pull over and wait 30 mins for tenders and also making me late back to work. The chicken was not cooked all the way either!! If you don't like your job at Popeyes then don't work there and be rude to everyone. read more

I love our local Popeyes and never have any of the issues some of the others seem to have. They have a very user friendly app that always has coupons. My entire family can eat for $10-$12 by simply using the app. I never have to wait long either, the food is always hot and fresh! I personally love the spicy chicken strips with the blackened chicken ranch and you simply can't go without getting a biscuit. Speaking of biscuits can I start a petition to bring back breakfast! read more

It's Popeyes. We've never had a problem here. I've had the chicken from here once and it was hot and fresh like it is suppose to be. Have been with Hubby several times just so he could get a large thing of cajun rice. He just loves that stuff. We've only been through the drive-thru. it was fast and efficient. Can't say we had service with a smile, but we didn't have rude service either. read more

We stopped to get 2 classic chicken sandwiches yesterday, Dec. 3 at 12:45. The food was cold and greasy, and half of it was so ruff that you could not even chew it. What a shame, the Popeyes in Byram is the best one in a 50 mile radius. Shame on you Popeyes. You should be professional enough o handle all the drive thru durin COVID-19. The young man at the window was okay. read more

Everytime I come here no matter what I order I'm asked to pull up or park. It's 11/7/19 and they claim the can't sell the chicken sandwich because its frozen. I watched 20 cars pull off because they weren't ready for customers wanting a sorta good chicken sandwich. Popeyes you shouldn't put out memes, or commercials making fun of Chic Fi La not being open on Sunday, because at least they serve the food they advertise. Oh and my order is always wrong, I just quit complaining and eat whatever surprise I get when I get home. read more

This Popeyes was absolutely ridiculously horrible! The chicken would have taken 24 minutes to cook and the coke machines were broke. No one even offered to take our order. 10/10 do NOT recommend. They need to get a whole new staff. No one working they were just lolligaging around. read more

Brandon Popeyes is probably one of the worst, I just do not understand how it can be this bad. No fries in the bag, no drink until I asked where the drink was. No pickles on the spicy chicken sandwich I ordered (that was not spicy). So $20 later I got 15 tiny nuggets that were 90% crust and a cold a$$ chicken sandwich that was bread and a weird texture chicken piece about 2" in size think it was a nugget too. SHUT THIS PLACE DOWN! And I have a pregnant wife to bring home NO FRIES! Fml read more

Absolutely worst customer service I have experienced in a while. Took my order, asked me to pull in parking spot and she'd bring it out. Didn't get a receipt and didn't get my change...granted it was only .10 cents back but it's the principal. Waited 20 mins. Went inside and asked for my money back. Said that order was given to wrong person. Wasn't given an apology or anything. I love Popeyes but for crying out loud!!! It's overpriced to begin with. At least justify the cost with decent service. read more

My son and I have been regular customers (two or three times a month), for the last 9 months, since moving back to the Crossgates area. Well, I just got back home from a trip to Popeye's in Brandon, opened the bag to divide everyone's food onto plates and noticed that my order was incomplete. I bought 2 (two) $10 boxes, which should have included 12 tenders (only had 10), 8 sides (only had 6), and we had to wait in the parking lot, in the heat, only to get the wrong order. Now, how dang difficult is it to count to 12? Or 8? Seriously, if I wasn't disabled and limit my time outside of the house, I'd go back up there to complain in person. I will, however, stop going to Popeye's in Brandon, from this point on. Incompetent employees must be the problem, clean up your house Popeye's. Or at least demand that employees have a high school diploma and possess the ability to count to 12. Jerks. read more

I had the Cajun surf & turf combo with mashed potatoes. Chicken was crispy and juicy. The shrimp are surprisingly good for fast food. I always enjoy the buttery biscuit. The most interesting item was the new ghost pepper jelly. I was expecting it to have some heat but it's a sweet taste. It's better with the biscuit than the shrimp. The staff are friendly with quick service. Overall, the lunch meal turned out pretty good. read more

Popeyes Louisiana Kitchen - a tray of fried food - Chicken Wings Near Me - Brandon, Mississippi

I would swear I already wrote this review but I can't find it so either I forgot to post it or I lost it. Anyway, first the service is SLOW. OMG molasses moves faster in the winter than some of the employees here.I would not mention it but it is every time I go here. Maybe they are having to cook the chicken but at least tell me it is going to be 10 mins before my lunch is ready. I only have a set amount of time for lunch and I can't be late. The store always smells like sewer gas inside. Even before the remodel and sill after it. I love Popeye's but this store stinks. Not sure if they have a floor drain that needs water in it or they have a vent broken in the attic maybe the fresh air intake is sucking sewer gas out of the plumbing vent and back into the building. They need to hire a plumber to smoke the system and see what the deal is. read more

Got the shrimp and tender basket and I have no complaints. Fried perfect,very tasty,variety of dips, economically priced. Friendly service.

Sat in the drive thru for 25 minutes waiting! Finally, left and went to Sonic. I could have cooked the chicken at home in the time I waited and never even got to the intercom to place an order! Very disappointed!!! read more

The worst customer service on earth. Waited 22 minutes for order to be filled from the time it was placed. 6 employees working. No Mac and cheese, no gravy for mashed potatoes. I am going to find a recipe for fried chicken and make it myself. read more

I went to this restaurant to get my mom some shrimp. She had seen the shrimp advertised. She is a shut in and really looks forward to her lunch. I pulled up to the drive thru and ordered the shrimp dinner and a shrimp poboy. The lady taking my order said they were out of shrimp. It was 11 AM. I am thinking, How are they out of shrimp? I pulled into a parking space to call my mom to ask her what would be her second choice? She decided on the chicken strips and onion rings. I pulled around and ordered the chicken strips and onion rings. I was told they don't have onion rings so I just ordered the fries. I asked for cajun mustard for the strips. I had to pull up to wait on the fries. After 5 or so minutes they brought out my order. I peeked in the boxes to see if there was dipping sauce and there wasn't any. This is typical for Popeyes. At this point I was in too much of a hurry to go inside to get some. I get to my mom's with the chicken. The strips must have been left over from the night before. I think they must have refried them. They were so dried out that we couldn't eat them, so we just ate the fries. I do not know who owns this restaurant, but if I was them I would be paying close attention to the quality of the food and selection of food that is being served there. read more

they asked me to repeat everything multiple times and still got everything wrong. it's like that every time i go.

FREAKING SUCK mane rey forgot my mashed potatoes.. paid $60 to wait for an hour oh and rudeee ,, messy and restaurant smells bad

So rude. And slow. I would rather drive a lot farther to another Popeye's than go back to THAT one off of Hwy 80 in Brandon. The worst service and the rudest people!!! Where's the manager?! I hate that it made me click on one star, it did not even deserve that! read more