There were maybe three cars in line at the drive thru when we arrived so we decided to just go inside to order. There was no one in line there. Despite this we waited 25 minutes for our order. We had been waiting at a table for about 20 minutes when I got up to go see what the hold up was. The employee at the register who rung us up had an attitude and seemed annoyed stating they were still waiting on the food. I didn't say anything and just returned to my seat hoping that would be enough to get their attention. They weren't apologetic at all about the delay and offered no explanation either. The food was fine once we eventually received it. The restroom and restaurant were clean. They seem to prioritize orders via app based on our experience. They did not appear understaffed. Will not return. Ever. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Plainfield, Indiana

The food was fine, no complaints there, but customers in the dining room are competing for attention with the drive-thru and DoorDash orders... and losing badly. Over 20 minutes waiting and watching everyone else come and go. read more

So when I went to Popeyes for lunch, I ordered a 5 piece spicy chicken tenders. They asked what side I wanted and I said an extra biscuit because the meal already comes with one. I have done this multiple times without a problem, but they refused so I just got fries. Then, I was asked what drink I wanted and I said Coke Zero. They were sold out though, so I ordered a Diet Coke and they said they were out of that too. I ended up ordering a Sprite Zero. At the window they asked what my order was, so I told them it was the one with 5 piece spicy chicken tenders with Sprite Zero. They handed it to me and the Sprite Zero was orange! read more

Came through Plainfield at 11:00am today and stopped by this Popeyes Chicken. Thinking things would be good and hot, fresh, but boy were we surprised! Ordered the Family Meal and it was the worst meal we have every had at one of these shops. The chicken was all heated over. If we had wanted left overs we would have eat at home. The place should have thrown yesterday chicken in the trash not reheat and send it out to the public. We were pasting through the city and was down the road a ways before opening that trash bag. We were pressed for time or i would have been back at their store delivering their trash back to them. read more

Thay are all kind and helpful. I really like the food. I recommend the food franchise.

The menu sure has changed since I was in a Popeyes. Gone are the shrimp Po-boy and onion rings. A shrimp Po-boy is a New Orleans staple and what I associate with their "Louisiana Kitchen" slogan. But at least they still serve shrimp. I ordered the Popcorn Shrimp and Red Beans & Rice as my side. I will say they fulfilled my tray with everything I needed including a cup lid and straw plus they asked me if I want honey or jelly for my biscuit. The shrimp were not too small as you might think considering they were the popcorn style. The menu says you get a quarter pound so the serving size was adequate. The taste was different from what I remember but still good. The red beans were not too spicy for me like they used to be. And the biscuit was excellent. I did not visit the restroom. Parking was adequate. read more

Popeyes Louisiana Kitchen - Mission Statement - Fast Food Near Me - Plainfield, Indiana

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We placed an order for pickup. We like having a nice family meal after church on Sundays and Popeyes makes that easy. I put the order in on the mobile app and we pick it up on our way home. So convenient. read more

In the words of the immortal Adam Sandler in the role of little Nicky I quote Popeyes is freaking awesome. Even though the place was a little busy and under staffed I got my food in a timely manner. And when I got home it was still warm and delicious. This location is a little tight so even though there is ample parking you can still get blocked in. But as usual the chicken was awesome. Fries are some of the best out there. Biscuit are good. I don't eat Mac and cheese but my wife said it was some of the best she had had. It was clean and staff was really friendly especially for being so short on workers. read more

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It like they give you the worst part of the food while in drive through and fill your cup with ice so the give you less

Placed a carry out order, in store, for their $6, 2-pc meals. They were out of slaw, so I ordered one meal with fries and red beans & rice, and the other meal with mashed potatoes with red beans & rice. My husband ate the 4 pcs of chicken because I wasn't hungry, but I tasted the beans and rice after he complained they tasted terrible. They were not good. The fries had to be crisped up in our air frier because they were not crisp, and the mashed potatoes & gravy were cold and tasted like paste. Very disappointed in the sides. Missing the green beans and Mac & cheese they used to carry. Disappointed they didn't have Cole slaw. The chicken was ok, but not like it used to be several years ago. Service was good and server was friendly. read more

I waited 30 mins for two orders of fried pickles... then I had a worker come out and was giggling. I didn't think it was funny about me waiting 30 mins for two items. Past few times I've been it's been a long wait for me to only get missing items and poor service. read more

... and we're back to square one or star one. I ordered a 12 piece meal and came home to half of it being wings. I mean, are we expected to pop open our damn chicken buckets to count pieces now? It's Popeyes. They sell chicken. The hardest task is to know the four pieces a chicken is comprised of; times two, of course, because there are two sides to every chicken. Maybe it was the multiplication that got them. read more

There was a metal Spike stuck in my my piece of chicken, It was pushed all the way in when I saw it I thought it was a feather and I pulled out a piece of metal that could've killed me if I just took a bite. Absolutely insane I will be going to the store ASAP demanding to figure out who put metal in my food read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Plainfield, Indiana

Nope. I mean, for a "fast food" option they are SLOW as could be. I could get counter service faster than driving through this place. They were out of all "coke products". So what's left? Iced tea? Out of blacked chicken. Of course you find this out after waiting 20 mins in line. Hit up KFC for that fast food chicken itch. Won't be back. read more

$5 for the 2nd-best chicken sandwich in Indy. That deserves 4 stars to me. Chick-Fil-A is king, but this excellent, southern (over) fried Sammy fills a void sometimes! And there's a Long John Silvers across the street to add a piece of fish to this chicken! LOL. Convenience! read more

I've only eaten at a Popeyes once, dined it, and thought it was ok. But it seems that Popeyes has a Corporate hiring and/or training problem. One looked sultry Yelp ratings of at least 10 or 12 different locations. Never good ratings with most being about 2. Same criticism for all of them - long waits, wrong orders, bad service, terrible Customer service, poor attitudes, etc etc. this is a Corporate problem so come on Popeyes, look at the commonality of the reviews and remediate!!!!!! read more

The new wings are amazing! Go for it! Nothing beats crispy wings slathered with bbq sauce!

Every time I come here i mean EVERY they are always out of chicken to make a sandwich or out of soft drinks. This place is a joke. I love there food & would love to be able to eat her but considering there always out of food I never can. After 10 times of trying I give up! read more

My husband and I went to Popeyes's in Plainfield on Saturday afternoon, we were so impressed with the food the chicken was fresh and seasoned which the chicken is usually bland, the macaroni and cheese were awesome so much so we went back the next day which was Sunday (yesterday). I asked for the cook, we wanted to tip him from the food from Saturday. I tipped him and complimented his food, then I proceeded to order a $47 order all fresh to get home, the chicken was dry and bland, Mac and cheese tasted like starch no taste just disgusting! I tried calling the manager but the phone number did not ring. I am so disappointed, we were fooled by the food received the day before! I plan on requesting a refund whenever I can get someone to answer the phone. Even my biscuits were fresh, but weren't done, very gross! The most friendly is the girl with the dyed hair. I'm very upset, after spending darn near $50 for dinner I still had to cook for my family because the food was disgusting! This is ridiculous! Popeyes is too expensive for this nonsense! read more

Ordered online and the food was ready promptly. Service here was awesome. I eat Popeyes somewhat frequently across the US and this location stood out as superior in terms of service. read more

Chicken sandwich very good but no reason to just pour my fries in the bag. I also wish you could add tomato and lettuce but they said no, just pickle and Mayo. read more

Popeyes Louisiana Kitchen - Fries poured on top of fry bag - Fast Food Near Me - Plainfield, Indiana

I appreciate all the freat employees and customer service i have every single time i go to this particular Popeyes restaurant period. They are by far the friendliest most considerate and kind team that i have experienced in 2023, Drive thru always helpful and dine in both are very welcoming and eager to go above and beyond especially to someone that needs help in many ways than only one. THANK YOU RENEE ( Night shift) and also Night ManagerMuch appreciated. Thanks again Kindly :) GOD bless read more

We love the food here, but we have NEVER been able to get all that we ordered. They are never well stocked and we always have to wait for something on the menu. The restaurant seating area wasn't dirty, but wasn't clean either. Very disappointing. read more

Popeyes Louisiana Kitchen - Dr Peoper - Fast Food Near Me - Plainfield, Indiana

Ordere a 12 piece meal, added a large side of mac/cheese. After getting home found that the "Large" mac/cheeses was a small dumped into a large container. $6.50 for a half empty container. This place has gone downhill A LOT. read more

Popeyes Louisiana Kitchen - Large Mac/Cheese, for $6.50. Container was half empty. - Fast Food Near Me - Plainfield, Indiana

I returned to Popeye's as I had heard they had a new spicy fish sandwich similar to the chicken sandwich. I saw a huge drive thru line so I went inside. Luckily the inside is open to carry out orders. The wait inside was only one person at lunch. I saw the fish sandwich on the menu board which was in better shape than my last visit. I ordered the combo but went with rice and beans instead of fries. I got my order quickly and took it home to eat. I think I heard them say the dinning area would be opened again in March. The sandwich was amazing easily the best fast food fish sandwich. The spice is in the breading vs sauce so it is even flavor. It's not too spicy either. The fish quality was good as well very good texture and not mushy. Cooked just right too. Bun is great too. Soft not dry tasted fresh. Beans and rice was pretty good too. I just wish they gave you a bit larger serving for a side. The pop machine was out of diet so I had to get the workers to get one in the drive thru machine. Not sure why they let all the diets run out so hence a point lower on my review. But again the fish sandwich is awesome. read more

7:15 on a Sunday evening and Popeyes is "out of chicken".... Translation.... We are out of cooked chicken. Not sure why you stay open so late if you are out of chicken at 7? read more

We've always had pretty good experiences with this Popeye's location. During our most recent visit, we ordered the 12 piece family meal (mild for us weenies). It came with two "large" sides as well as six biscuits. The entire order was ready for us in less than five minutes. The chicken was fresh and hot. Our sides were on the small side for what I would consider adequate for a family meal. The buttermilk biscuits were just plain awesome! The staff was friendly. They all seemed to enjoy their jobs. The place was clean. It was a good time. read more

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First of all The service was extremely fast, the food was good and the girl with the dyed hair who took my order was extremely friendly and professional. My issue is while waiting at the window I had an unobstructed view of the gentleman who was making the food. While he was wearing Popeyes attire his pants were pulled down COMPLETELY below his ass. Not only is "too much information", I find it to be disrespectful and unprofessional. You would think if these guys knew the origin of sagging they might think twice.. but maybe not. All I know is when I go into a restaurant I don't want to see the ass of a guy making my food. I have built Popeyes restaurants throughout the country and I can assure you most owners would never tolerate such a blatant exhibition of disrespect. read more

I love their chicken and seafood but their counter service and personnel leave a lot to be desired.

The service at this restaurant is beyond deplorable. I have been here about a dozen times and I have never once been satisfied with the experience. They never fill the large sides full. They're usually around two thirds filled. Once I ordered an extra large gravy (of which they did not include and I had to go back for) and I got a large cup with about a tablespoon of gravy in it and was charged $3.99. I usually have a big order and they always short me several items. I usually order spicy chicken tenders. While I usually do like the chicken it doesn't really taste very spicy. The tenders are usually very small. Plainfield is in desperate need of a quality chicken restaurant. read more

Sighs. Was really excited to try their blackened tenders. This is my second ever visit to Popeyes and my last one was several years ago. Well long story short they were out of EVERY KIND of tender. Needless to say I don't recommend visiting a place that only offers HALF of their full menu. I have dietary needs where I don't eat the breading (due to the carbs) and peeling the skin off of their chicken is damned near impossible. Bad experience. Will definitely not return to this location and am unsure if I'll give this brand a chance again. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Plainfield, Indiana

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I got there 10 minutes before closing. I know it's late, but they're still "Open." They told me the friers were off for the night. They would not make any more shrimp. They only had 4 chicken tenders, no more. ...seriously? I love the food here, but I'll be avoiding this location. I also abhor giving out a mere single star but if it means "stay away" then it is appropriate. read more

What's not to love about Popeye's!!! As long as it is fresh then you got a great meal. So glad they came to the area. I will say it is not as good as back when it was new, they seem to have gotten a little too laid back and you have to be careful and ask the right questions like how long has the chicken been up there etc. We still love this place we just make sure it's fresh before we order, and if not we insist they cook some fresh and we wait for it. read more

Recently visited the newest Popeye's Chicken in Plainfield, IN. I have to admit I broke my golden rule of waiting 30 days to try a new restaurant. I have always figured that most places will train new staff and work through the kinks in that amount of time and the jitters have settled a little. That being said, this location is right on track with what I expected out of Popeye's. I simply love their southern-style Louisiana spicy offerings. The chicken tender family 16 piece, 3 large sides, and a dozen biscuits comes in around $30. The shrimp Po boy, minus the mayo (I don't do mayo), is a nice lunch or dinner item. You cannot go wrong with their Bonafide chicken either. That is their version of chicken on the bone. Don't be afraid to kick it up to spicy, but be prepared to have a large soda in tow. Give this new location a try at: 2304 E Main St Plainfield, IN 46168 (317) 839-1192 read more

Worst place,I've tried to come here 3x since they open, all I ever hear "sorry we are out of that/this an that,or it'll be a 10 minute wait"people is chicken that complicated, from now on I'll chose to go spend $30 on a meal at KFC before I attempt to return here.... read more

I definitely prefer Popeyes over KFC as I like things spicier and prefer their sides. This location is fairly new so the property is fresh and clean. Things were pretty busy when we arrived bit the line moved quickly and food was ready about minutes after ordering. Food was prepared properly and delicous. Staff was friendly and attentive. This location will provide an above average experience. read more

What a joke. Second time management was full of excuses. Placed a mobile (did at 5:30p for a 6:15 pickup) order only to arrive and say it would be another 45 mins. Who are we kidding? So two times in a month walked out empty handed. If you can't fulfill call and cancel. Don't read more

Not much to say on the food - menu and quality are the same as any other Popeye's I've ever been to. Just wanted to write this review to say how impressed I was with the service here. I stopped by to pick up some food to take home for the family and happened to be there at the same time a few larger groups all came in too. The place was packed, the line was backed up, and it seemed to be all they could do to keep up with the food. But the staff remained friendly and helpful throughout the entire time I was there waiting and did a great job getting everyone their orders. Good work, guys! read more

Lobby doors locked at 8pm on a Sunday. Door says they close at 9pm. 8 cars in drive-thru and nobody moving. Got back in the car and left. Not worth the stress and disappointment. read more

Drive thru only. Takes 4-5 minutes for each car. Chick fil a puts them to shame. How can they even keep the place open?