I love Popeyes, the one in Rayne seems to never get the order right, either wrong pieces of chicken are it's not hot. I have complained so many times, but nothing changes. On 1-23-26 I received my order went down the rd reached in to take a bit it was barely warm ,I turned around and went inside to return the order, I was so feed up with this Popeyes. I spoke to Shamika and supposedly called the manager Gregory and he asked did it make it right . I don't believe I was speaking to the manager she called .I asked her to please put his phone number on the receipt she said she couldnt .But she put her cel number on it . Im not the only one that is feed up with this Popeyes. When you spend over $10.00 you expect good food & service, for 2 peices of chicken ..I need to contact corporate, about this Popeyes in Rayne la. No one will give me the number to contact supervisor are corporate. Please help get this Popeyes back up to good food and service and put employees that give a damn about their job. I need a supervisor that will get employees that care ​ Popeyes Louisiana kitchen Popeyes, the one in Rayne seems to never get the order right, either wrong pieces of chicken are it's not hot. I have complained so many times, but nothing changes. On 1-23-26 I received my order went down the rd reached in to take a bit it was barely warm ,I turned around and went inside to return the order, I was so feed up with this Popeyes. I spoke to Shamika and supposedly she called the manager Gregory and he asked did she make it right . I don't beleive I was speaking to the manager she called .I asked her to please put his phone number on the receipt she said she couldnt .But she put her cel number on it . I'm not the only one that is feed up with this Popeyes in Rayne . When you spend over $10.00 you expect good food & service, for 2 peices of chicken ..I need to contact corporate, about this Popeyes in Rayne la. No one will give me the number to contact supervisor are corporate. Please help get this Popeyes back up to good food and service and put employees that give a damn about their job. I need a supervisor that will get employees to give a damn about their job and will care about their jobs . I put a review on yelp as well . Here is the response.. SEE PHOTOS On the back of the receipt you can do a survey so I completed the survey and you can receive a FREE 2 piece chicken and biscuit with a purchase of a large drink . So on 2-5-26 @3:50 pm I went back to Popeyes thinking just maybe they would get it right . As I drove up I told the lady at the drive thru order .. I had a validation code for the FREE 2 piece chicken with biscuit .When I got to the window she saw the receipt and questioned me about the looks of the receipt I told her Shimka gave it to me that way and her Shimka cel number was on top to call her to verify. She was looking at me like I was lying . I received my debt card back with receipt and the chicken and drink .I checked the chicken to make sure it was hot and what I ordered. Chicken was right . But today on 2~6~26 I go to do the survey and that lady at Popeyes charged my debt card for full price for the chicken and drink . I called Popeyes and told shamika and explained the problem she said let me call her , I think she called the lady from yesterday at the drive thru JAZZ. I told her you can't charge my debt card on a promotion deal . She said if I would of notice yesterday she could of refunded me .I said it was a promotional deal . I want my money back . All shemika wanted to do was ask me to go back in today and get the chicken and to do the survey to get the free 2 piece again . .. THEY NEED TO FIX THIS POPEYES IN RAYNE.. See two more photos in comments. read more

OMG! Everytime I order on the app I get to the window 17 minutes later and I have to pull up in a parking spot and wait 10 more minutes! I always get told they are out of stuff I ordered! Please either fix it or close it! read more

It took 20 whole freaking minutes for my freaking fried chicken sandwich and fries with a doctor pepper. And it wasn't even good!!!! rudeset staff ever doctor pepper tasted watery and the chicken sandwich had only one pickle!!1!!! Never going again!!! stay away read more

I made a huge mobile order one night like $100 worth of food. When I got there they were pretty busy and got even busier while I was waiting. To make a long story short it took a lot longer than they originally said it would BUT the guy (I'm assuming he was some sort of manager) was so professional and kept me updated the whole time and apologized more than once. it was very understandable especially since my order was so big. Props to him for keeping his cool and being polite because he was really dealing with a lot of that night. So yea 5 stars for you! read more

Haven't been to Popeyes in months. Order 9 pcs family meal tender mild. With the $5 2 chicken wrap mild. Sides were fries and red beans. Ordered at about 845 pm after being pulled up (said they would walk it out to me) and waiting I went back to the window at about 920 pm. They had forgot about me and my order completely. Had to wait another 10-15 minutes. The manager had to stand over the workers to make sure everything was there. I got a free cole slaw for waiting. Got home at about 940 pm. But when I got home with the food...the tender--cold, the slaw didn't taste right, the red beans didn't taste right, the wraps were too sloppy to eat. So we ended up eating a few tenders and biscuit. If you don't like the job quit. And make the food as if you were gonna eat it or serve it to your family. They are literally serving you garbage with a garbage attitude at these food places. I didn't even get out of pocket with anyone while I was waiting. Straight trash service and trash food tonight! Sorry but these are facts and people are getting tired of spending there hard earned money on garbage like this to give your company a little bit of business. read more

Our server couldn't count money. She asked us if the change we were due back was correct.

It took exactly 32 minutes to get 2 chicken sandwiches, and both were spicy when we wanted 1 of each. No reason given except they didn't have them ready, no apologies, no excuse! Another customer got irate after he went home and discovered order was wrong and was yelling his complaints. other customers were walking out. First time to Popeyes in a long time unfortunately it left a bad taste in my mouth. read more