I go to Popeyes at least 2 times a week and I always order the same thing. The Popeyes chicken sandwich is probably one of the better fast food chicken sandwiches I've ever had. It's perfectly crispy and I love the pickles on it. Whenever I need something quick this is usually my go to. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Thorton, Colorado

Everytime I order via Uber Eats BONELESS wings they send bone-in. Whether I get fries with the combo is always hit or miss. Whether the tenders are spicy as requested or mild is always hit or miss. Really bad quality control. read more

The guy taking orders and handing out food is Sassy and cocky and still didn't give me everything I ordered ‍

Dry ass chicken when I asked for it fresh and rude customer service they definitely need new management.

Food was horrendous. I got a 5 piece chicken tender meal and, first off, part of my order was missing (I don't know how that's possible, because we were the only customers here). Drove back to pick up the rest of my meal and, I wish I hadn't. The chicken was like jerkey. Terrible, Terrible. I ended up giving it to the dog. This was after waiting 10 minutes to get my order. I assumed they were making it fresh, but obviously not. read more

Popeyes Louisiana Kitchen - Not tender chicken tenders - Fast Food Near Me - Thorton, Colorado

Customer service provided by Oscar is very good, great customer service and very polite

absolutely horrible i got served actual raw chicken. the first wing i ate was completely raw and when i looked at the others another wasliterally bleeding. i have a whole video showing how raw it is. read more

First review I've ever placed before and you know what this place is run by a terrible individual that has no respect for others and serves terrible chicken that doesn't hold up to what Popeyes is known for disgrace to the fried chicken they sell!!!! Wish I could rate lower read more

I waited 35 minutes for one chicken sandwich and mashed potatoes. I was trying to be understanding as there was only three employees and drive thru was busy but my order was completely forgotten, an order three numbers after mine got called out and thats when I went up to ask for my food and they gave it to me but didnt explain any reason. I tried to be understanding but apparently not asking about my food got me ignored and forgotten :/ I understand being understaffed but I waited 35 minutes for food and 10-15 to have my order taken in the first place. Please hire more staff. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Thorton, Colorado

I ordered two 3 piece chicken and one 2 piece chickens - this was ordered online and luckily the service was fast. But the reason I'm giving such a low rating is due to the fact that the lemonade that was with the meal was OLD. My husband took a drink and threw up and I took a small sip and it was nasty. We threw it out right away but it left him with bowel issues all night. The service was quick and easy. But please for the health and safety of all customers please be checking that soda machine is clean and up to date. Only other issue was the thigh my BIL was given with his meal was smaller than the wing which was disappointing but not the end all be all. I recommend going to the 84th Street Popeyes - they do a great job every time I order with that location. read more

Decided to give them another try. I won't be giving them a third one. Ordered two boxes of shrimp, and was given 4. I was charged for 4 as well. Didn't really notice at the time until we got home, since we had to wait for a bit. First box we all shared was fresh. The second box was stale. Like eating styrofoam that had been fried and left out. I hate leaving bad reviews but honesty is the best policy. Won't really be coming back here. read more

Got some blackened chicken tenders during a busy work day. They make those fresh everytime so they are always good. I only ordered the tenders but the guy working noticed I had to wait longer than normal and threw in a free mashed potatoes and gravy. Everything was fresh and good. I don't eat fast food often but will definitely return when I am in the area for more blackened tenders! read more

Ordered regular 3 piece and got spicy! Was told I can drive all the way back to show them and If it is spicy she'll replace it... seriously driving 15 minutes back is a waste of time also told the sauce might of rubbed on it. This place is a joke. And I did tell them over the phone you guys suck! read more

Popeyes Louisiana Kitchen - Crusty macaroni and cheese side - Fast Food Near Me - Thorton, Colorado

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We have not been to Popeyes in ages, so we thought we would try them out again. That was a big mistake. They had a National BOGO chicken sandwich promotion, but none of the stores near us would even honor the deal. That seems incredibly cheap by the owner of these three restaurants. The chicken we ordered was not that tasty, dry and crusty. We were shorted one piece of chicken and when my wife mentioned it to the store associate she became very defensive. We will not be returning to Popeyes for another two years. read more

Honestly, I don't see why most are giving this place such a bad rep, might be newer employees they're hiring but the service was nice, fast and more than just good I don't expect much from fast food really but a quick, nice meal while I'm down here shopping and visiting my dermatologist is always nice, would recommend if you like Popeyes in general read more

Waited 10 minutes after they opened and they just mug you instead of providing the service they should.

Terrible service. There's always something out of order, broken and multiple other problems. Water in bathroom is cold! Employees can't even wash their hands properly after using the bathroom. They screw up orders, don't give you something you order etc...Then we have a bunch of teenagers who just don't give a s*** and it shows! The food is decent when the chicken is not all dried up. Red beans 'n' rice is awesome! read more

I wish I could rate lower. Ordered one spicy, one regular sandwich combo. After 45 minutes, went inside, we finally got two spicy sandwiches. Watched as the food was prepared with a guy's bare hands, prioritized drive through over inside. The fries were cold and we barely even got any. Never going back to this location again. The girl at front counter was very good and seemed to be the only one working. read more

Worst fucking Popeyes. I got so triggered that I had to post a review for this sorry ass Popeyes. Ordered a 1/4 lb only got 10 pieces lmao bye read more

We went at 9:20, walked in and they told us "our lobby is closed" even though the doors were unlocked, we went into our car and drove to their drive - thru and when we pulled up they were going to take our order they say hello, said we needed a minute and we reviewed the menu and and said we're ready and we're finally going to order (we probably took about 2 minutes) they told us they didn't have more than half the menu. They had multiple opportunities to tell us and they chose not to disclose all this information, and then in the background you hear someone say "just tell them we don't have anything" and they let out a little laugh. I felt disrespected and probably was not going to have my food handled in the best of conditions so we left. Avoid this Popeyes. read more

Ordered popcorn shrimp and it was more breading with no shrimp inside, very greasy. They didn't have chicken nuggets, ranch, biscuits, mac and cheese, nor the spicy chicken sandwich. The bread on my sandwich was hard. read more

Popeyes Louisiana Kitchen - 1/4 Pound Popcorn Shrimp Combo* - Fast Food Near Me - Thorton, Colorado

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27 minutes for 2 orders of mashed potatoes, 2 chicken sandwiches, and 3 orders of fries. When asking what was taking my order so long(as I watched them send 7+ chicken sandwiches through the drive through) I was responded with, "we can't control how long it takes for food to cook". I counted 6 NEW drive through orders as I waited. You can't control cook times but anyone with 2 brain cells to rub together would know that if there is a demand, YOU DROP MORE OF THE PRODUCT. Holy shit, what type of smooth brain employees are you guys hiring???? In today's economy, you would obtain baby formula before receiving your order from this dog water grade service facility. read more

Do not ever give this company your business go to another Popeyes the people at this Popeyes do not care they will mess up your order and when you come inside they will tell you they do not care Tell you this is what you ordered and then when you show them the receipt and you show them the food doesn't match the receipt and what they charged you for they won't do anything about it they can't give you your money back and they won't fix the order because they don't care the manager at this establishment barely spoke English and all she could say is we're only people we're not perfect instead of helping do not support these people and if you're the owner of this business you need better employees read more

Save yaself the hassle and go to churches, ordered a 10 piece mixed meal and it wasn't even mixed, I got all regular pieces of chicken, both of my sides were skimped on, the chicken was decent but the rest of the meal ruined my night, the employees are really careless, I seen a few employees on their phones, I sat in the dining area and it seemed like the air conditioning was on high they might aswell have the door open cause it's been cold all week. The music in the kitchen as well as in the dining area was rather loud had to sit towards the back of the restaurant cause a few on the tables seemed to have crumbs and smear marks. read more

If you want food from the 9747 Washington location, don't expect your order to be complete...the staff cannot count. When you order a a 2 can dine 6 piece tender and two biscuit meal, you'll only get 5 tenders and only 1 biscuit. Don't expect your two sauces either. While the Popeye's chicken tenders are amazing, order from another location. read more

Drove through and ordered a chicken sandwich with extra pickles and a small Diet Coke... what I received was a greasy, cold chicken sandwich with NO pickle and a regular coke. If you can't get two items correct, imagine what a complicated order would look like! No wonder why the reviews are so poor. Someone should overhaul this place. read more

I asked for black-ranch and they had to charge me for it and the lady, I think I was a manger charger me for my sauces. Super bad service.

Talk about food poisoning.. nothing is even made fresh anymore. I rate this damn near close to gas station food.

Chicken sandwiches tough and cold, French fries cold and old, strawberry biscuits hard and cold. Horrible food ... Recommend going to Cain's if you want hot, fresh chicken and fries. Too bad corporate or local management doesn't care. read more

I would have rated this place lower then the one star, but the rating system does not allow for you to place a negative star. This place has the worst customer service that I have ever seen in a Popeye's franchise. My food was cold and the sorry employees that work there need to all be fired. I would be embarrassed as the owner of this dump. read more

If I could rate it would be zero. The website says open at 9:30 am, we got there around 9:45 & gave them time cause they just opened. We waited 10 mins in the drive through and they legit stared at us through the window & didn't say or do anything. Really rude, would have accepted them saying "we are still setting up & getting things ready, if you want to wait you can". But no, they stared at us as we waited. read more

They WILL mess up your order and they will NOT do a thing about it. Never going back to this location, I love popeyes but this location is pathetic. I've never had my very very simple two person order so CONSISTENTLY DONE WRONG. read more

Terrible customer service I wouldn't recommend to anyone the kids they have running this place are rude and inconsiderate I was standing in line for a while it wasn't even busy everyone kept looking at me but no one would help read more

Their new strawberry biscuits were so horrible I'm so disappointed, the picture made them look really delicious but when I got them all they were were the biscuits with a bit of strawberry in it and I mean a bit one cut up maybe maybe and the frosting on top had just been super hard and the biscuit was super hard and burnt nastiest thing ever I swear every time I go to Popeye's something goes wrong read more

There was an employee named Adan, he treated me with respect and gave me great customer service. I think he deserves a raise. I would come back and I really recommend coming to this Popeyes read more

The lady in the drive thru window was EXTREMELY rude! She was very aggressive and didn't want to keep taking my order thru the drive thru I have no idea why she just sigh a lot.. and when I got to the drive thru she close the window at me when I was talking to her.. at the end, giving her my order 20 times didn't help I got home and it was still wrong.I'm not going to come here again.. she had blonde hair and her name was Mayra. read more

The service sucks, they rush you to order and cut you off, no social skills of any kind from anyone you interact with (pretty basic at a drive through), something is messed up every time you go and they close early. The only redeeming thing about it is the chicken sandwich, but honestly, you'd be better off going to the location off of I-25 by the Sportsman's, in every aspect including the food. read more

Although the food is good, the service here is substandard. We ordered to go and got warm flat cokes without any ice. Also the server at the pickup window did not have her mask over her mouth and nose. read more

Unbelievable, I needed to call the cops on them!! Business owner should really consider change the management in this store. I was bullied by the store employee here. Was using the drive through and wanted to get some chickens, got to the window and ready to pay the bill as well as wanting to use the coupon, instead of telling me they won't honor the coupon, the woman just swiped my card and charged me the regular price. According to her, Popeyes won't honor it because I did not tell her in advance over the drive through speaker. So I decided to not taking the food and asked her to refund me the money. What comes next was super bizarre, she asked me for my credit card so she could refund me, but ends up refunded me in cash and also kept my credit card. Then she shut the drive through window and walked away. All the entrances to go inside the restaurant were closed at the moment also. She were just ignoring me no matter how much I tried to communicate with her. At the end, I called the Thornton Police Department to intervene to help me to get back my credit card from the woman employee. I swear to god that I would never go back to this Popeyes location anymore. And apologize to any customer who was behind me. Sorry for holding up the line. It was all because of the woman employee. She did that intentionally. She could have told me beforehand that she won't honor the coupon, then I would have driven away. If I get enough like for this post, I would post her picture here to let everyone to be aware. read more

Went through drive through at 11:a.m. to get lunch. No one else in drive through. Placed order at order board, pulled up to window as my coke and a straw already coming out window with amount due being announced. "Lady" didn't even look at me! Next thing I know food in bag is being held out the window, I take food and window snaps shut. Now I don't expect a full conversation in a drive through but at least look my way, say hello or even have a nice day. Nothing!! I get home to find the Cole slaw in the box next to the hot food! W T F ? I'm still a paying customer and common courtesy still applies when someone is buying at you business! Clean up the attitude Popeyes or more of us will be buying food someplace else!!! read more

Popeyes Louisiana Kitchen - Coleslaw placed in box with hot food. Why? Especially in a drive through pick up where it may not be immediately eaten. - Fast Food Near Me - Thorton, Colorado