The best! We are so grateful to have found this office! :) Incredible dentistry and incredible care. Made it possible for my little one to get dental work done without anesthesia because she can't feel the laser work at all. We love Dr Poplin and the whole team! :) read more

Dr Poplin is nothing short of a godsend - my wife and I were considering cutting our 4 month old daughter's tongue and lip tie to address some feeding issues she was having. We were concerned because of the stories of overdiagnosis and unnecessary frenectomies and went all around Austin talking to IBCLCs, PTs, SLPs and pediatric dentists and felt like we couldn't get consistent and straight answers out of anyone about our daughter's specific case and what options we had - whether we wanted to do the frenectomy or not. Enter Dr Poplin, who was incredible - talking my wife and I through our anxieties and concerns, showing us clearly how the tongue and lip tie was affecting our daughter, and giving us options on the path forward. We never felt pressured, only educated on everything we needed to hear to feel confident doing the procedure, even having their own in office IBCLC Naomi to answer the feeding side of things. Dr Poplin did the procedure and took us through the aftercare with exceptional care and follow ups with us as our little one recovered. It's very rare that you find someone so experienced and thoughtful of the entire experience - the baby, the parents and the recovery process. If you're even considering a tongue or lip tie and want an honest and experienced perspective, Dr Poplin and his staff are the absolute best. There's no one else I would trust more! read more

We were in network with insurance when our 3 kids visited in December. However, In January, we received a bill for $630. We called the office, reminding them we were covered by insurance, and they said they would correct this. However, we continue to receive incorrect bills. read more

Great experience with Dr Poplin & Nicole to remove and tongue and lip tie. Organized office, friendly staff and quick procedure! read more

Poplin Pediatric Dentistry: Jared Poplin, DMD - Pediatric Dentists Near Me - Austin, Texas

Dr Poplin is amazing! My daughter stopped breastfeeding all of a sudden. He got me in the same day I called to both assess and correct her lip tie. He took photos and explained lip and tongue tie thoroughly, then he made a recommendation and completed the procedure for her lip tie. He took post-op photos and explained them to us so we wouldn't be alarmed when we got him. The entire staff was so kind, helpful and informative. Dr Poplin was gentle with the baby, and he swaddled her himself for the procedure. He also didn't make us watch, which would have been so traumatizing for us as new parents. We were in and out of the office in under an hour, and that included breastfeeding her after the laser procedure was finished! I cannot recommend him more highly. What a great experience or something that could have been so difficult! read more

Response directly from Dr. Poplin: Good morning. I just saw your review that was put up last week. First, let me say that I appreciate the good things that you mentioned. I am disappointed, however, in the negative things that you wrote. I'm not sure who you are based on the name or the last time you may have been at my office, but most of the "not good" is incorrect. When covid came around 4 years ago, we did ask that parents stay in the waiting room while their children were seen. Most parents saw that there children did well and were proud of themselves for being able to navigate an appointment with our wonderful team. Recently, more parents have been coming back with their children. I have no rule about children 7+ not having parents back. As for the magazines, this is also something that was removed during covid and we chose not to replace since most parents were just on their phones. I apologize if this is an inconvenience. I would also like to address your statements on insurance. As you said, I am willing to answer questions and like to practice in an environment where we do not rush patients through. With some insurances, unfortunately, keeping a business afloat with inflation and a large increase in supply cost and staff pay is simply not possible without being more of a "mill" of a practice. I'm sorry if this affected your family but I never look at insurance or treat anyone different based on insurance or cash pay. Lastly, I want to address your claim that I fire patients who leave negative reviews. I have never done this for something that was simply negative. If something is said that is false and slander, then that is a different story. Legitimate negative reviews make us strive to do better. If there are differences in treatment philosophies and I can't meet someone's desires then they will be best served with someone that can meet their needs. Please let me know if you have any questions or would like to talk further. I sincerely ask that you consider editing or removing your review. My response: Thank you for the opportunity for me to be clear. Jared, my main concern was your refusal to provide services and the fact that you went to the extent of writing a letter discharging your pediatric patients (my children). In your demeaning and negative letter, among the issues for discharging your patients from care was getting care at another provider. However, you failed to take into account that your business was unavailable for regular services due, in part, to disruptions by COVID. I never complained about this with you or your staff. Why would I? I would call. I would try to schedule. When we couldn't be seen in what I felt was a timely fashion, I would get my children care where they could receive care. If I had to wait for services at your office, we wouldn't be seen in what I felt was a timely manner. Please understand, this was not an issue of blame or fault against your office, but this experience affected me by getting services at another provider when it was convenient for my family. Shouldn't this be an option for parents and patients? To get services when they can, where they can? In the same way that businesses can choose to REFUSE services? You REFUSED to provide service for your pediatric patients. Why can I not also make choices? It was essentially counted against me (again, according to your discharge letter) to get service from another provider, but you are able to refuse a standard treatment of care for a patient who had been with your patient for several years. Your level of arrogance in requesting that I remove my review is astonishing. Still, I do thank you for the opportunity to be blatant about my one star review. Our years of being content "customers" was degraded in one fell swoop of yours to not only refuse service, but to completely discharge an entire family of pediatric patients. In all honesty, I do believe your actions could reasonably be reported to the board which oversees your license. Let my review stand. read more

If your child has anxiety going to the dentist, if you want your child to feel safe at the dentist, if you would rather your child not be held down while crying--consider looking elsewhere. There are plenty of other pediatric dentists in the area who understand that anxious children with respect and proceed with their consent. read more

Dr Poplin and his team are nothing short of amazing. The minute I walked in I was greeted by the friendly ladies of Milk Divas who evaluated my daughter (who has been super colicky). They were super patient with me and all my questions. We decided to do the procedure same day which is super convenient considering leaving the house with a fussy newborn can be exhausting. They took the time to go over and review all the exercises and managed my expectations regarding recovery time. My baby was nursing right after the procedure! I would highly recommend Dr Poplin and his team if you are concerned about your baby's feeding journey! read more

Very pleasant experience, received so much education & I'm feeling well prepared to make necessary decisions regarding my daughters oral tie. Everyone in the office was friendly & professional. read more

For parents of kids who are moderate to severely autistic who are looking for a dentist, keep looking. In 4 visits Dr. Poplin failed to clean my son's teeth, which a new dentist was able to do on the first visit (who I would recommend here but I would't want to give the impression of collusion). If your autistic child can't sit through a session or this will be their first dentist, I'm afraid Dr. Poplin doesn't have the ability to help them without using general anesthesia. Go to Cedar Park instead. read more

Dr. Poplin refused to provide medical care to my child after I posted a 4-star review for the service his hygienist provided to us one year ago. I am a doctor myself and I found this appalling. read more

I do not recommend this office. I went for tongue tie for my son. The insurance told me it's a covered service but the office refused to send the claim to the insurance. Well I even would have paid out of pocket but they canceld the appointment one week before the surgery. My son did myofunctional therapy for many month working towards the surgery and he was ready for it and then they just canceled the appointment saying the insurance doesn't cover the service even though I had a written agreement from the insurance that they will cover it. They lied to me for over a year and I waisted mine and my sons time waiting for this office.Don't waist your time go to a different office. read more

Loved Dr. Poplin and his team! Not only was everyone friendly and welcoming but they took the time to really explain everything to us. As first time parents, you don't know what you're getting into sometimes but Dr. Poplin thoroughly explained everything to us. Definitely recommend to anyone needing a dentist for their little ones! read more

We have been coming here for years! Very friendly staff and Dr. Poplin is so great with children. We moved away to Georgetown and we always make the trip back anyway. read more

good work. Good service. Id go back again. They corrected my newborns Tongue tie and were very cordial and courteous because as a mother, I was so sad to have to put my baby through this but they were very professional and I could tell made it as painless as possible for her read more

Dr. Poplin and team were incredible today! After much research I found that Dr. Poplin was the perfect pediatric dentist to help with my 10 month old son's tongue tie problems. He is one of few dentists in town that has training in orthotropics and does lingual frenectomies with a C02 laser (this is the absolute best laser for pediatrics). Emotionally, it is hard to see your 10 month old in pain. Being a dentist myself, I understand the importance of the tongue and oral posture in mouth and airway development. Dr. Jared and his team comforted my wife and I, and were able to complete the procedure in just over a minute with no shots, and no harmful medications to sedate. We saw instant improvements his lip and tongue mobility! Our son immediately latched on mom and was back to his happy self within the hour. To parents whose babies have spitting problems, latching problems, and visible tongue ties: I urge you to find a specialist like Dr. Poplin. I believe this procedure will positively affect my son's development. We are going to send lots of patients this way! Thank you Poplin Pediatric Dentistry! read more

There is definitely a special kind of person that can work with children and help in such a vulnerable time. Dr Poplin and his assistants displayed that the entire visit with my 22 month old. Dr Poplin is highly trained in lip and tongue ties. Even after the consultation, Dr Poplin sat with me and allowed me to ask as many questions as possible, even helping me come up with a plan that would work best for my family after a procedure as such. I didn't feel pressured to make any decisions, I was given lots of advice and reassurance of what I did decide to do. The office is fantastic, very clean and lots of toys for kids so my toddler was having a ball! I highly recommend Dr Poplin's office for all pediatric dentistry needs! read more

Awesome doc with great attitude towards kids. State of the art equipment for painless procedures. Has helped us on three occasions with dental "emergencies". Would highly recommend him (and have) to anyone with kiddos.! read more

Our newborn had a pretty severe tongue tie after birth. One of our hospital consultants recommended we go see Dr. Poplin for laser surgery to fix the tongue tie. Our dentist also recommended the same, so we set up an appointment right away. We could not have been more happy with that decision! Dr. Poplin was kind, caring, knowledgeable and very skilled. The procedure was simple and a huge success! After talking with him at our first visit, we had a great trust in Dr. Poplin to take care our newborn. We are so grateful to Dr. Poplin and his staff for their care and concern for our child and for the help they were able to provide for her tongue tie! We would recommend Dr. Poplin to anyone and everyone! He is the best in the area when it comes to this really important issue. read more

I have a special needs son and we have been seeing Dr. Poplin for almost 3 years. Dr. Poplin and his staff have been great and always going the extra mile to ensure my son has a good experience during his visit. I would recommend Dr. Poplin to any family who is looking for a dentist that sees special needs children. read more

This review is for the office. I was referred here from my daughters dentist. Once my daughters were seen I was told of a copay!! It wasn't a small copay either! Over $150! I believe this is unethical and I should of been notified BEFORE their appointment!! What if I was a parent that couldn't afford this?? I was told they were out of network for my insurance after the fact. I have never had this happen before. I have always been told before scheduling the appointment if they are out of network! BEWARE TO ALL MILITARY PATIENTS! read more

Dr.Poplin and his staff are great with my kids! They don't dread going to the dentist at all and I think it has to do with how everyone treats them. Thank you! read more

Excellent staff, excellent dentist! Welcoming office and really understood the process being proposed. Willing to work with me on my insurance concerns. Highly recommend! read more

We were referred to Dr. Poplin by my parents' dentist in Austin, Dr. Glenda Smith, and immediately found that it was the best referral we could have wished for in this scenario. While my daughter and I now live in San Diego, my home and my parents are still in Austin. Our local dentist, Davis Pediatric Dentistry, in our little beach town of Encinitas, is a 5-star dentist and anyone and everyone is a patient there and loves Davis. We quickly came to find that Dr. Poplin and his office are certainly the equivalent to our own dentist, and, they got us in for an emergency appointment while my daughter has been in town for the summer with my parents. Kudos to Dr. Poplin and his team of very kind, professional and friendly individuals who took such excellent care of my 12 year-old daughter, Makena lei, and for making her experience there one of feeling at home, with comfort and ease, and zero stress. I can say, in all honesty, that should we ever move back to Austin, Dr. Poplin will absolutely be our dentist of choice. Thank you, Dr. Poplin!! Julia & Makena lei read more

Dr poplin and his staff were so kind and helpful! I had him consult to see if I needed a tongue and lip tie revision and he was very knowledgeable and made sure I was comfortable and knew what he was saying! Highly recommend. read more

Truly amazing! We recently moved and were having an insane time locating a pediatric dentist that was reputable AND took our insurance. Dr Poplins office was amazing from the first call! We were able to get an appointment that same week. They have simple online process for registration so we didn't have a mountain of paperwork. YAY!!!! Our first appointment was incredible. We were seen within minutes of arrival so no crazy wait times. Angela was truly wonderful. She made our 5yr old super comfortable and was very patient. She took time to explain the process to her and even let her hold some of the instruments and explore them. Now let's talk about Dr Poplin! We have been going to the dentist for years and Dr Poplin took the time to listen and was able to make recommendations that will get to the bottom of her issues. He provided referrals to the necessary specialist and also gave notes on what he saw as the possible issues. His approach was very comprehensive. Seriously our best dental visit EVER! Highly recommended. read more

I always get a second opinion when it comes to addressing any serious health/wellness concerns for my children. I suspected my 5 month old and 5 year old both had a lip and tongue tie but I wanted to make absolutely sure before going through the long process of bodywork, myofunctional therapy and eventual release. Dr Poplin was actually the second pediatric dentist I went to and I'm so glad I followed my gut! The first dentist (Dr Lucas) was dismissive about my concerns and seemed very lax when it comes to her protocol for releasing lip/tongue ties. She said my baby's lip tie would eventually stretch out (which defies logic) and my older child did not have a tongue tie. Dr. Poplin immediately diagnosed said tongue tie and did some x-rays of my son's airway so I could see how his tongue posture and the structure of his mouth, chin and jaws were impacting his breathing, restricting his airway, and compounding issues such as teeth grinding and mouth breathing. He spent so much time answering questions and we now have a gameplan for resolving these concerns. If you're a parent wondering if your child has a tie, Dr. Poplin should be the first pediatric dentist you turn to! read more

Poplin Pediatric Dentistry: Jared Poplin, DMD - Assessing for lip and tongue tie - Pediatric Dentists Near Me - Austin, Texas

I am highly pleased at the care I received by Dr. Poplin and his staff. They take the time to make you feel comfortable and cared for like you are family. Additionally, Dr. Poplin provides a much needed expertise in airway issues. read more

Hands down the best experience we've ever had in a medical office. The entire staff was genuinely interested in each person and made a point to treat you as a person. Kind, pleasant, and attentive. I didn't see not a single person pass through the office that wasn't treated respectfully! Truly a wonderful experience I'll be sharing with as many people as will listen!! read more

Took my 5-month old baby in this morning for a lip tie consultation/ revision. I was nervous but the staff put me totally at ease. The procedure was quick and we were able to nurse immediately afterwards in a super comfy and well-stocked recovery room. They had a great glider and even a boppy pillow for us to use. Happy to have chosen this practice for our family. read more

First time at this business was for an urgent care need for my son. They saw us right away, had all of their new patient forms online, explained the fee before hand and were understanding when we showed up a few minutes late. The office was clean, cheery and child appropriate. The staff was kind and engaging. The doctor spent a good amount of time talking to me. Let's hope the cavity filling goes well because my son does not do well with those type of procedures! read more

I want to give a shout out to Dr. Poplin. He is skilled, gentle, and great with kids. My teenage daughter has had to have a lot of cavities filled recently, and he makes the visit as pleasant as possible, chatting with her, taking a personal interest and generally being a cool guy. He also seems to be up on the latest technology. I highly recommend his practice! read more

Dr. Poplin and his team are incredibly patient, gentle, and creative in addressing the dental needs of young ones. I'm grateful we found them. read more

Dr. Poplin and his staff are awesome! They have taken great care of our kids. Highly recommend. read more

Poplin Pediatric Dentistry: Jared Poplin, DMD - Pediatric Dentists Near Me - Austin, Texas

Dr.Poplin is really the best. He diagnosed my 5 year old with a tongue tie within minutes. Something that was never diagnosed before and which has likely been contributing to some of his speech and sleep issues. The frenectomy was quick and relatively painless for my kiddo and he continues to be comfortable going to the doctor and dentist. We will continue to work with Dr.Poplin in the future for palate expansion. I wish everyone could have the opportunity we had in early intervention and treatment. If you have any speech issues at all with your children, come in for a consultation. You'll be very glad you did. read more

Dr Poplin is great pediatric dentist and is so patient with my special needs son! Highly recommend! Staff and dental hygienist very caring and gentle! Been going to this practice for over 10 years. read more

Truly the best. Dr. Poplin was recommended to us by our daughters surgeon and we couldn't be happier. Both of my girls love the waiting room. The staff is wonderful and the quality of care and their equipment is outstanding. They take their time and explain everything. I never leave unsure of anything and we're never rushed. There's such a big difference between this office/pediatric dentistry and the "family dental" facilities we had been to before. I truly believe that this office has changed their lifelong dental health for the absolute best. The staff and Dr. Poplin really care for their patients all around well being and we're so grateful. read more

Love Dr. Poplin! He is an amazing dentist who takes his time to get to know your children. He does great work as far as extractions and fillings. I have two children that see him. His office staff is professional and friendly. Anytime I have a question, I can call and it is answered. They have also let me take pictures of a tooth or area in the mouth that I'm concerned about and email it in so that I don't have to drive over to the office. Highly recommend taking your children here. They will receive top of the line service! read more

Best Children's Dentist in the area. Dr. Poplins bedside manner is spot on. He understands kids and knows what works best for them. My daughter had fillings and a root canal with no shots! If this was available when I was a kid I wouldn't be so scared of the dentist. I highly recommend his office. read more

As a Dentist myself and a foster mother, I would give Dr. Poplin and his team 10 stars if it were possible. Their entire team is professional, helpful, skilled and most importantly kind. Dr. Poplin and his team has risen to every challenge we've thrown at them, with patience beyond measure. Dr. Poplin uses the newest technology and the practice itself is comfortable. The front team works diligently accommodating our schedule, which is no small feat. The assistants are wonderful with children. I completely trust Dr. Poplin and his entire team as a Dentist and as a Mom. 5 stars all the way!!! read more