5 Stars - Absolutely the Best! Smiles of Austin has the best staff I've ever experienced--friendly, professional, and genuinely caring. Their office design is amazing, clean, and super welcoming. The payment plan options are flexible and interest-free, which made everything stress-free. I couldn't have asked for a better experience from start to finish. Highly recommend! read more

Smiles of Austin - Video games, great coffee, comfortable waiting area, and super clean. - Pediatric Dentists Near Me - Austin, Texas

Avoid this location at all costs!!! They will try to overcharge you and lie upfront about the price. Very dishonest people and the older brunette lady who worked on my teeth was not personable at all, seemed like she didn't want to be there. She didn't want to give me a quote for getting a new retainer at first either, so weird? I've always visited the Dripping Springs location and never had a problem with the staff nor have they ever charged me to fix my retainer. Very surprised, will not be coming back. I recommend you go elsewhere or at least make sure they aren't scamming you. read more

Orthodontics consultation was thorough and friendly. I am following up on the eventual service. Very helpful and explained things very well.

Long overdue review. Fast forward from a half-year ago...SmilesofATX is STILL a wonderful office for pediatric dentistry. Every visit is a treat and the staff is absolutely wonderful, consistently so. Everyone I've come across knows how to build a positive rapport with children and adults. They work to go out of their way to make sure the little ones are comfortable and understand what's going on, with no surprises lurking around the corner.) Haylie (we love her) is the BEST (dental side)! So personable, memorable and professional all around. As things change and people come and go, I was so happy to see that she and another young lady at the front desk (with dark hair--whose name I will make a point to ask) were still there. Seeing their familiar faces was comforting. Fresh shout out to Margaret, thank you, as she was pleasant and efficient, in keeping with the spirit of this office. Last but not least, Dr. Barrett was as kind, pleasant and informative, per usual. She has such a way with little people, which puts you at ease. Overall 5-star office for: staff, service, skill, bedside-manner, accommodations, inviting decor (cool themed dental rooms). read more

Incredible team here. Dr Brunson gave me the teeth of my dreams. The front desk is super sweet and knew my name every time for check in. Erika was gentle and quick during my adjustments. Brayden is their star employee. Felt like family. read more

The people here truly care about their patients and their former patients!! The dog ate my son's retainer just before he was leaving the country, and the ortho team at Smiles of Austin came in during a holiday to make him a new one really fast!! read more

Smiles of Austin - My son is a former Smiles of Austin patient and they replaced his retainer super fast at a reasonable price! - Pediatric Dentists Near Me - Austin, Texas

I must say, this place is amazing. From the time you call for an appt. to the time you leave this place....it rocks! The staff is amazing, loving and knowledgeable. The docs are so friendly, thorough and have expert knowledge in dentistry & orthodontics. I highly recommend this awesome office!!! read more

my boys had their 6 month appointment scheduled and the team at Smiles of Austin has a great plan in place to provide a safe environment. They are efficient, so good with kids, and provide thorough check-ups. I highly recommend them if you're looking for a great pediatric dentist. read more

If your kids need braces, THIS is THE place! We've been here almost a year and every visit is not only timely but every single member of the staff is amazing. From the time you walk in, you're greeted with a smile in their beautiful and clean waiting area. Grab some cocoa or a coffee and off you go to the techs and hygienists that always take great care of your kiddo. Dr. Franklin has the most genuine and compassionate bedside manner with each visit. It's been such a great experience. Thank you so much for taking great care of us. read more

The staff and dentists/orthodontists are great to work with and my children enjoy going here. However, if you need to reschedule an orthodontist appointment for any reason you will have to wait over 3 weeks to get back in so be sure to know your schedule way in advance or sacrfifice anything that gets in the way of your appointment because they are golden. If you need flexibility for rescheduling you will need to look elsewhere. read more

We love Smiles Of Austin! Both of our kids go here for dental and ortho care! I love that they have a team in place to handle ortho concerns that come up unexpectedly with teens -like loose wires or things that have to be adjusted on the fly. I love how Dr. Franklin sat down with me and walked me through how he could transform my daughters bite and teeth and he truly has done it so happy with this office they are just phenomenal love going here and totally trust him with my second child to! Dr. Collins has done an excellent job with my younger child on the dentistry side -my son had to have some teeth pulled and some other things done and it's just been a fantastic experience. My son will be going over to the ortho side most likely in 2018. Also love that they have fantastic dentistry in ortho at the same location! Wonderful team of people at Smiles Of Austin! read more

Love Love Love Dr. Lindsey, It starts with a phone call, 5 stars to great customer service. Next is Robyn, 5 stars she gets you ready for the Dr. and she makes me feel at ease every time, I love her jokes. I'm 35 and yes going to the dentist still gets to me except here in Robyn hands. Dr. Lindsey, 10 stars she comes and looks at the progress of my teeth, I have been complimented sooooo much on my smile and I owe it to Dr. Lindsey and her team. She is very detailed oriented and my teeth aren't just straight they are perfect! Then I see Candace she does these molds to see what your next invisiline tray needs to be. She is quick and I'm so thankful for that. The interior of her office is awesome, I feel like Im at the beach and love it. Now my niece is going in for her first appt. I look forward to hearing what her experience is like, She is gonna love Smiles ;) read more

My kids have been patients of Dr. Collins and Dr. Matson for years and now my daughter sees Dr. Franklin for her braces. From front staff, to billing , to the hygienist and the dentists/orthodontist We have always experienced professional and courteous care! My daughter was particularly anxious and they did such a great job helping her through it early on that now dentist visits are actually looked forward to! I strongly recommend them read more

My daughter (5.5 years old) recently went in for a cleaning at Smiles of Austin. Her comment as we left: "Well that was fun!" This from a child who had suffered ~extreme~ anxiety at a different pede dentist, to the point of needing to be removed to a private room following a routine cleaning. I wish I'd made note of the hygienist's name, because she was terrific! She didn't talk down to Jo at all. She was patient, straight-forward, and kind. She also answered MY many questions! Even though we've been taking our daughter to a dentist for several years, I learned so much on my first visit to Smiles of Austin! And Dr. Collins is great! Of course, you only see the dentist for a few moments, but he was also terrific with Jo. I didn't feel rushed while talking to him, either, and I appreciated his patience and humor. Last but not least, the office staff is warm and friendly ... which you can't always say for a busy dental office. They greeted us when we came in, and made sure our new patient file was good to go. Getting the forms filled out in advance was super easy and made our visit a breeze. Honestly I can't say enough about this practice. We switched to a new dentist because we were not able to get an appointment with our previous dentist (who also seemed completely uninterested in working us in), but the difference between the two practices is so amazing that I am thrilled things worked out the way they did! read more

So I was referred to Smiles of Austin by my pediatrician. I took my 3 year old son in this morning. I was immensely impressed from the very beginning. I called about 20min before our scheduled appointment time to inform them we would be running 15min behind do to weather and traffic. They assured me it was not a problem at all and was very understanding. Once we arrived the front office staff was very pleasant and courteous. We felt very welcomed and at ease, considering my 3 year old is very skeptical of Dr visits. Paula the Dental Hygienist came out to greet us, and she was as sweet as can be. She managed to get my son to go with her, which is not always easy. Once we were in the treatment area, it was like a child's wonderland. My son was instantly calm about everything. He allowed Paula to examine his mouth, brush, count, and even clean a few teeth with very little fuss. I'm telling you with my child this is very hard to do. Paula deserves the trophy of the year, she really has a special presence about her that's very nurturing. After Paula was finished she had the dentist come in Dr. Bjarnason. And again the level of service continues to amaze me. He was wonderful with my son and very informative with how to take care of my sons oral hygiene. I will hands down recommend this practice to all of my mommy friends! read more

Dr. Brunson and Dr. Collins are FANTASTIC! My ten year old needs spacers put in and a few teeth pulled and I couldn't be more comfortable with who's doing it. They were both informative, professional, and friendly. They even squeezed in my sons impressions on the same day of consult so I didn't have to go back just for that! My son was really nervous knowing he needed teeth pulled but after meeting both docs he felt at ease. Their Dripping and Austin offices are about 35 mins from my home but WORTH the drive. We will be patients as long as we live in Lakeway. Thanks Smiles Of Austin!! read more

Brunson fixed my adult teeth & Collins worked with us from the very beginning of our sons oral health journey. Both Very thoughtful & Thorough. read more

I tried to think of something they don't do perfectly but just couldn't. The office on 35th Street near Mopac is super-clean and equipped with modern technology so you can see what you're paying for if your kid needs braces. The front-desk staff are efficient and friendly, and you can sip a complimentary coffee or tea in the waiting room, using their free wi-fi to watch a show on your laptop or phone, sitting on a comfy couch or armchair. Almost forgot: If you have any questions at all about what your insurance covers, they have a lady who's seen all the plans and can explain them in plain English. It's a jargon-free zone! And they'll bend over backward to help schedule your kid's appointments in advance so they miss as little school as possible. read more

Always a great experience for my twin preschool girls! This staff and Demtist are wonderful and fun.

I hated going to the dentist when I was a kid. And I mean HATED it. So I must admit that I put off sending my kids. And then I met Drs. Scott Franklin and Aaron Collins when I photographed their families and liked them so much that I knew it was time to make an appointment for my two boys, who are 3 and 5. We had our appointment this morning and what a GREAT experience it was. We saw Dr. Collins and Jayme was the dental hygienist and they were gentle, fun and engaged the kids. When my husband came home tonight my 5 year old said, "We had a great time at the dentist Dad." It doesn't get better than that. I cannot recommend them highly enough. read more

These folks are delightful--friendly, professional, and speedy about everything. Coming here doesn't make me long for the days of having braces, but they do make everything else a painless breeze. read more

Dr. Bjorganson (spelling?) was amazing with my 6 year old who had an emergency tooth trauma and had to get his tooth pulled. The office was so cute and made him very comfortable. read more

My son has been seeing Dr. Franklin since he was 4 years old. Dr. Franklin and his team have done a great job with my son's braces. I will be sending the rest of our children to Dr. Franklin and his associate Dr. Collins for their dental and orthodontic care. The office is well designed and organized and the staff is well trained. Dr. Franklin is very nice, great with children and a true professional. read more

My special needs daughter is a patient of Dr. Collins - both he and his office are incredibly helpful to her and supportive of her. They schedule her appointments late in the day so we are not rushed, always schedule her in the same room (she's used to that space now), give her all the time she needs to get comfortable in the space and with any new staff who might be there, are welcoming and friendly to her, and treat her like the intelligent person she is! Dr. Collins is enormously kind and patient with her, and has lots of techniques for looking into the mouth of a very anxious and touch-resistant young lady!! The office is just as good to the parents as to the child - very understanding and helpful with our unusual billing issues, never too busy to call back. An added bonus is that now they offer full anesthesia right in the office, so we do not have to go to a hospital or surgery center for that. Having a special needs child is a big challenge and a lot of work - Dr. Collins's office turns something that could be traumatic for the child and very difficult for the parents into a very pleasant experience. Now if he could only be MY dentist too :) read more

I like this place a lot. I've had a pretty spotty record going to the dentist, so I hope to instill some ease in my son with dental hygiene as he grows. I can't imagine a better place to get a toddler started. read more

This used to be a great practice. They have expanded and now it is a mess. They re-schedule appointments frequently. My daughter was supposed to have a tooth pulled in March. They re-scheduled to August. By then, the tooth was impacted and needed anesthesia so they re-scheduled again to September. Cost me an extra $300 and put my daughter through a difficult procedure. I am sure they are making a lot more money, but service stinks. Go elsewhere. read more

I really trust and respect Smiles of Austin. I see them at both locations in Austin and Dripping and for both my girls. I know he doesn't recommend unnecessary work and trust his recommendations and judgement. He so obviously has a passion for dentistry and kiddos. Highly highly highly recommend and I shopped around. In all fairness Dr Collins has had a couple of partners I did not like but Dr Collins himself is amazing!!!!! read more

Amazing doctor and staff!! Dr. Brunson was great at presenting orthodontic treatment to myself and my daughter. The hygienists and assistants were so sweet and informative. Everyone is very friendly which helps provide a welcoming environment. So happy we are patients here! read more

My children have been patients of Dr. Franklin and Dr. Collins since they were little and they are now 17 and 13. We've had a cracked tooth, an abcess and braces for both of them. When my daughter was 5 years old, she needed a tooth removed before the adult tooth came in. Dr. Franklin took care of her with gentleness and ease. She asked him when he was going to take her tooth out and he said "I already have, you are all done"! Now that is gentle dentistry when you can't even tell that they are done with the work. We are so fortunate to have such kind and talented dentists/orthodontists! We recommend them to everyone! read more

The best doctors and the best staff! Always nice, patient and very professional. Dr. Franklin is always in top of everything and he cares about all of his patients very much. All the staff members who work with Dr. Franklin are amazing, I love all of them. My braces just came off after about 2 years and I am very happy with the results. My 3 year old son is Dr. Collin's patient and he loves it at the office. He actually let the assistant clean his teeth when he was just two and a half! I cannot stress enough how much I loved going there during the time I had my braces on! Now that my braces are off Dr. Franklin continues to care about my well-being and he makes sure everything else goes smoothly. You will not regret being a patient there! read more

My son (3yo) loves going to the dentist. He gets to walk through his own special kids' door to enter the building, play with games while waiting, get examined and cleaned in a whimsical room, and be awarded for being a great patient. From the receptionists to the hygienists to the dentists, we've been three times and always receive exceptional and professional service. (By the way, I'm the daughter of a dentist - if that means anything...) read more

We LOVE Smiles of Austin! Everyone that we've dealt with over the past (nearly) 7 years is consistently kind, professional, flexible, and friendly. If I could give 10+ stars I would. After experiencing highly rated pediatric dental & ortho care in another state, we feel spoiled. Everyone at Smiles of Austin is awesome, from the doctors to the dental technicians to the front office staff. If you are on the hunt, stop. You've found your home. read more

Hi My Kids LOVE going to see Dr. Collins he is SO GREAT with my girls! We used to go to another Dentist who stormed out of the exam room furious at my then 4 yr old because she was crying! So needless to say the girls were scared of the Dentist UNTILL we went to Smiles of Austin. LOVE IT I would reccomend it to everyone! read more

Smiles of Austin is wonderful. My very shy 3 year old loves Dr. Collins and his team, and she feels very comfortable with them. She loves going, because they have great toys in the waiting area and she gets to choose a reward at the end of the visit. They are amazingly great with little kids, and very flexible in their approach. I would highly recommend them to anyone with children. read more

This practice is the best. I trust my own dentist and he speaks very highly of dr Franklin and his entire team. That's why they have done my own adult braces plus two kids'. My dentist periodically marvels at how they fixed my alignment problems. For the kiddos, I can't say enough good things. Dr Collins is wonderful. We always leave in a better mood than when we arrived because everyone is so caring and professional. The best! read more

Dr. Collins and his team are great with my two little ones. From their kid-first, friendly approach, to their flexibility with the sequence of events during the appointment, they are a fantastic first experience at the dentist for kids. My children love going to the dentist! read more

Our 6 year old daughter loves going here! We've been very happy with their service and they have been very responsive to all of our concerns. read more

I've only had an initial orthodontic consultation with Dr. Franklin but can say with 100% confidence that I will be using him for my orthodontic treatment. I've had two other consultations with well-known orthodontists in the area and left both consultations feeling confused and defeated because they had drastically differing opinions on what my treatment plan should look like. One recommended two extractions and braces while the other said to avoid extractions but get lower jaw surgery to correct my overbite. After Dr. Franklin told me his recommended treatment plan, I asked him his thoughts on what the other orthodontists told me, while never mentioning their names. He remained neutral and took the time to explain to me why each orthodontist may have recommended those treatments and answered every question I had. I'm a very detail-oriented person and I think he had a natural sense of that. He offered to create molds of my teeth that day in order to have a follow-up consultation in a few weeks to show me how each treatment plan would affect my jaw position and final smile. I had already silently decided that I wanted him as my orthodontist due to his genuine demeanor, excellent bedside manner, and credentials, but his offer for a follow-up really won me over. His treatment coordinator, Tara, is also amazing. She is sweet, fun to talk to, and ready to help. The bottom line is: if you're in the market for an orthodontist or need another opinion, go see Dr. Franklin. You may have to book out about a month in advance to see him, but it will be well worth the wait. read more

Having had so many problems with my own teeth, I know the importance of getting my kids to the dentist early. It was important to find a good dentist and office staff where my kids would get good work done and feel comfortable. I first went with my two boys when they were 4 and 3. Dr. Collins was amazing!! The entire staff was friendly and worked so well with my kids (especially with my apprehensive 3 yr old). The office is super nice and decorated perfect for kids of all ages! We love the office and highly recommend!! read more

I am so thankful to have such a good dental experience for my daughter. The front desk staff, Dr. Drvostep and her dental assistant are skilled, professional and kind. Michele especially was helpful with transferring my daughter's X-rays from another dentist's office. Smiles of Austin is out of network, but the treatment plan was less expensive than an in-network dentist because the other dentist wanted to do unnecessary work. I'm relieved to know I can trust the recommendations given here and have confidence my daughter will be treated gently and in a lovely, calming atmosphere. She has a lot of anxiety and I was impressed with Dr. Drvostep's patience, encouragement and kindness towards my daughter even as she struggled with a lot of anxiety during her first filling. I couldn't recommend them more! read more