Let me start by saying this: Beep Beep Jeep is far and above the VERY BEST vehicle rental company…read moreyou're likely to ever find. No joke. Renting a vehicle usually comes with varying degrees of hassle--whether it's being told there are no available cars when you arrive or being hit with unexpected fees later. In fact, things got so bad that I'm now on Enterprise Rent-A-Car's do-not-rent list. That's a whole other story, but it's also why I found Beep Beep Jeep while planning my 25th wedding anniversary trip with my wife. Sure, I was a bit skeptical when Beep Beep Jeep asked for the full cost of my rental up front months ago when I made my reservation, but honestly, I had little choice but to trust them. Enterprise owns most of the other car rental companies too, and they all share the same list. Beep Beep Jeep was pretty much my last resort--and I'm SO GLAD they were! When Lesty texted to say he was on his way to deliver the Jeep to us at the airport, I couldn't believe my eyes when he showed up. The back seat was filled with gold balloons and a personalized sign congratulating us on our 25th anniversary! But even better, there was an ice chest with Medalla Light and a bottle of champagne in the back! It. Blew. My. MIND! And to top it off, this wasn't just any Jeep Wrangler--it was a fully decked-out Willys edition with huge tires and all the bells and whistles! It was perfect. Lesty handed me the key and... that was it. Nothing to sign, nothing more to do. We just jumped in and drove off. I can't emphasize enough how glad I am that I had that Willys to drive around Puerto Rico. If you've never been to Puerto Rico before, you're in for a bit of culture shock with how people drive here--no one drives (or parks) like they're supposed to, and it's going to freak you out. Trust me. To make things more challenging, most of the roads are quite narrow with little to no shoulder. If you're planning to drive to the middle of the island, like to the Orocovis area, you need nothing less than one of these Jeeps. Trust me on this! The roads are full of blind hairpin turns on the windiest roads you've ever encountered. YOU NEED THIS JEEP! Your life may depend on it. You do not want to be driving these roads with these crazy Puerto Rician drivers in anything less. I cannot say enough about Beep Beep Jeep's service--just perfect. Lesty texted me a few hours before I was scheduled to have him pick up the Jeep and he told me to keep it for the rest of the night. Said he'd pick it up if I just left it in a parking garage in Old San Juan. And that's what I did--with only a half tank of gas (even though it was supposed to be full). I wanted to see if Beep Beep Jeep would hit me with a crazy expensive "fill-up fee," but no--they only charged my card $44.60, which is roughly what it would have cost me to top it off myself. To say I am pleasantly amazed with Beep Beep Jeep is an understatement.

These guys are the BEST. Their process is seemless....pick up and drop off couldn't be easier. They…read moreare the epitome of great customer service. We have rented from them for the past 3 years and will always use them when we are in Puerto Rico. Absolutely a great company to do business with!

I wish I could give them more stars! Forget Avis or any other car rental place if you're going to…read morePuerto Rico! This company was great from start to finish! I will rent from Bella every time I come to Puerto Rico! They got me the car I booked--on time and clean! Great customer service and when we were done, they shuttled us back to the airport in the same car we rented. Beautiful country, beautiful people, beautiful food and a beautiful car rental experience!!!

Estimado equipo de Bella Rent Car,…read more El pasado 16 de mayo alquilé un coche a través de su agencia, confiando en las buenas reseñas que había leído. Sin embargo, mi experiencia fue muy diferente a las expectativas creadas por dichas opiniones. En primer lugar, la información proporcionada en su página web es poco clara y no transparente. En la web se menciona que están ubicados en el aeropuerto, pero en realidad, sus oficinas se encuentran a 17 minutos de distancia, en una zona franca industrial llena de camiones, un entorno que resulta incómodo y poco seguro para llegar. Además, me cobraron un importe inicialmente en la página web y, al llegar a la agencia, se me cobraron 240 dólares adicionales bajo el pretexto de que no había contratado el seguro del coche y que mi licencia de conducir española no estaba cubierta. La persona que me atendió mostró una actitud arrogante, lo cual empeoró aún más la situación. Asimismo, los horarios que figuran en la página web están desactualizados y los números de contacto proporcionados no responden. Considero importante compartir mi experiencia para que futuros clientes estén advertidos. Desafortunadamente, no puedo recomendar su agencia ni a otros clientes ni a agencias de viajes. Esta experiencia me ha llevado a la reflexión de que lo barato, al final, sale caro. Atentamente, RLM

Target in Bayamon has some of the best agents. They are friendly, efficient and do a good job…read moreexplaining the bill. I have rented from Target for the past couple of years and these guys even remember me from one year to the next.

Un gran servicio al cliente muy atentos y bien profesionales. Y sus precios son de exelencia les…read morerecomiendo usar sus servicios.

I've been on hold calling customer service for two hours. Noresponse yet. I have a flat tire, the…read moreback seat stinks of urine and the car is full of sand.

DI NOT rent from here. Biggest scam crew or franchise. As we were leaving the location there was a…read moretire light on. They assured us that the tires were fine but they didn't have anybody that could reset the tire warning light. We barely made it to lunch when we had a flat tire. They wanted to charge us $125 to come change it even though we'd only had the car for 2 hours so we changed it ourself. Thank God there was a spare. When we returned the car the next morning for our flight they said that WE damaged the tire and charged us $210 for a new tire and to put it on. Refused to let us see the tire damage. Biggest bunch of ripoff artists.

I went off the plane in San Juan got my bag and walked into the car rental place across the street…read morefrom the Arrivals area and was greeted by a really nice guy (I think his name was Oscar?) who checked me in in about 3 minutes and called over another super nice kid who took me into the garage and pointed at a row of cars and said "pick one of these." A row of pristine clean cars. I picked one, got in it and left. When I returned it I pulled up and another super nice guy looked at my papers and said "you owe zero dollars have a nice flight." And I went on my way. THANK YOU ALAMO !! I will always use Alamo anywhere now, I've never had such great and easy service in such a long time.

Everything was good just they need have the cars for customers that customers paid because if…read moreyou getting something smaller and you paid for something bigger that's not right then long lines only had 2 people working but overall was great experience

We have used this service dozens of times over the last few years, we travel to the island about…read moreonce a month. They are very professional, the communication from the office and the drivers are excellent, vehicles are very clean and new. Very happy with this service and highly recommend them.

Easy to book and phenomenal customer service!…read more I booked my rides from and to the airport for this upcoming week. Online was easy and got quick confirmations of my rides. Unfortunately, I had to cancel the trip, but spoke with Naomi Sanchez who was able to cancel my reservations with no charge to me. She was extremely friendly and professional. When I have to fly back to PR, I will definitely be contacting PR Green Transportation due to their excellent service. If they treat a customer this well on the phone, I would assume the rides & drivers would be just as good, if not better! Thank you for the positive experience!

Good experience, Good service employees are very helpful. I will Rent again at Charlie Auto.read more

This place is terrible. They take forever to get you a car that you already had reserved. Took over…read more2 hours. Would not recommend or give them my business ever again

Target came through for me and my group. We reserved a 12 passenger van with another rental company…read morewho botched our rental upon our arrival. Renting a van same day is virtually impossible on this island but they came through at their Guaynabo location which was a short uber ride from the airport. The staff were very accommodating and kind to a weary traveler who needed to figure out transport for her 9 guests. They saved me! Give them a try next time you are on the island.

I am a frequent traveler and always need to rent a car. The best service received from 2014 to the…read morepresent, whenever I travel. Emmanuel gives it to me in the Caparra store in PR, he offers me the best rate and my trust always placed in Traget, I don't change it!! Thanks, Griselle Diaz

We needed to leave our car at the mechanics but didnt want to be strranded so we called Lugo car…read morerental. They picked us up and took us to their office where we were able to rent a car and continue on until our car was ready to be picked up the next day. The service was friendly and professional and the price was right .Thank you to Felix at Lugo car rental.

This has been my rental car place for a couple of years already. Excellent service from beginning…read moreto end every time I use their services. They are very professional and very nice people. You will not regret it.