Enjoyed my recent car-buying experience at Porsche of Ocala. Salesman Robert Cousin was a pleasure to do business with. In my opinion, the sales staff is straightforward and honest. Got the car I wanted at a good price. The negotiation was open and friendly. I recommend this business. read more

terrible service and misrepresentation when car was sold The dealer made many misrepresentations, one of which was a loaner car will be provided during service and they claim that the service was quick where it's just the opposite you cannot reach the service advisor. Everything is with texts and no phone contact or updating. read more

Porsche of Ocala - terrible service and misrepresentation when car was sold - Auto Parts & Supplies Near Me - Ocala, Florida

I dealt with Luke Quarters the service manager, who was very knowledgeable and provided excellent service, and above all else was very honest. read more

I love this dealership. Sales and service are outstanding! I will buy my next car here even though their are two dealerships closer to me in Orlando. read more

What an exceptional dealership. Scott is definitely one of the best vehicle specialist at a dealership, that I've ever had the pleasure of working with. Also a great guy. The new Porsche 911 (992) exceeded high expectations. Fantastic, and highly recommended. read more

Porsche of Ocala - 2020 Porsche 911 Carrera S [992] - Auto Parts & Supplies Near Me - Ocala, Florida

Porsche of Ocala went above and beyond to make this the most hassle free car buying experience I have ever had. I tend to trade in my cars pretty frequently and I made the journey up to this dealership based on them having the car I wanted at a decent price advertised online. I was met by Scott after my internet inquiry and the day I was there to test drive and look at the car he made the process as stress free as possible. I did have additional conversations with dealership management on numbers for my trade and the price of the car I was interested in that same day, however, I took a day to think about the decision. Much to my surprise when I was contacted by Scott a couple of days later, the price of my trade and the car I was interested in were agreed upon and even the finance department was able to get a better rate for me than a local credit union could. Taking delivery and signing the paperwork for my new car on a Sunday was another easy and quick process. I respect the professionalism and responsiveness of all of the Porsche of Ocala staff in this buying experience. The icing on the cake is also the extra touches they take to make every customer feel like an individual and special. Upon my internet inquiry I received a YouTube video from the dealer with a detailed interior and exterior overview of the particular car I was interested in. After delivery of my car they sent me another YouTube video with the delivery of my car and I received a personalized desk calendar in the mail a few days later. Exceptional customer service by these guys! read more

Porsche of Ocala - Auto Parts & Supplies Near Me - Ocala, Florida

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It's easy to say a car dealer is just a car dealer and World Class is so over done. But after the excitement of buying a car has worn off the reality of maintaining it sets in. For me extraordinary service after the fact is what makes a dealership special. I just returned from a service experience with this dealership that was without question World Class. Technically competent, no question. Fairly priced, all things considered I suspect so. But here's where the greatness came into play. I was stranded at the dealership and before I knew it it was like spending the day with old friends. Ryan, Aaron, and Matthew went out of their way to make me comfortable. They even brought me lunch. A premium experience connected to a premium car. It doesn't get any better. I live 200+ miles away but when I need service they will be my go to guys. 5 stars all the way read more

Service guy super nice / he gets five stars. He helped us try to find a salesperson. One star for waiting about 30 minutes for sales person to show. At least they had water to enjoy and a nice lounge area. Zero stars for said salesperson trying to sell me a car I did not want. Zero stars for having only two choices of model I seek. Five stars for actually having a Porsche dealer in Ocala. read more

When Alysia de Freitas sends me an email with "Dear Mr. Davids"... yet, it is to me, on my email? Why would I want to do business with a firm that cannot get my name right? Please delete my contact information. I'll purchase my Porsches, elsewhere. Brian Bennett read more

Alexandra is the best . She handled transaction from Florida to California with out any problems. One of the best salespeople to do business with. Very impressed with the Store and Alexandra read more

Our family has purchased multiple cars from this dealership and they have made each experience excellent!! Scott is a fantastic person to work with, Darnel is a wealth of knowledge and Ryan knows all their is to know about service. We would recommend this dealership above all others. They know customer service!! read more

Exceptional staff and service. I drive from Orlando to get my car serviced there all time. Worth driving the extra time to get the great service. read more

John Norton provided us with excellent customer service. He is an asset to your organization. He was able to locate a part for our vehicle that he did not have in stock and sent a driver to Orlando to pick it up the same day. We got our beloved Porsche back the same day! read more

Literally the worst car buying experience my husband and I have ever had. We purchased a car from Porsche of Ocala a year ago as well and can't believe these dealerships are even affiliated with one another. Saturday evening my husband and I went in to inquire about a used ford explorer. We spoke and dealt with Frank, the sales manager, who was wonderful and gave us all the info we needed and allowed us to drive the car home for the evening. We returned Sunday afternoon to fill out all the necessary paperwork and got approved by several different financing companies but couldn't get a response from our main bank because they were closed. We noticed a wobble in the tires (possibly out of balance or a bubble) and Frank said they would make sure it was fixed and that they could even schedule a service and loan us another vehicle if it couldn't be fixed right away. It was close to closing and Frank guaranteed us they would hold the vehicle for us until my husband got off of work around 4pm but they were going to call us when they heard from our bank. Today around 11am we had heard nothing so we called and found out that Frank (the sales manager) was off and that Dan Letourneau (the used car manager) was trying to sell the vehicle out from under us. He refused to speak with my husband on the phone and we had no idea if they up and sold the vehicle or not. When my husband finally got off work and to the dealership and Dan Letourneau was horribly unprofessional, rude, and huffing and puffing around pissed off. He refused to fix the tire issue claiming they already had another deal lined up. The service department there told him he needed to put Michelin tires on it and his response was "I'm not going to pay for them if I dont have to". Finally after fighting and arguing with him he agreed to test drive it himself (basically flying out of the parking lot before my husband could go with him) and then came back and said "we noticed a wobble. The service department balanced them but did not rotate them so they are doing that now." Basically moving the wobble from one side of the vehicle to another ‍. He then had the nerve to ask if my trade in (a Hyundai Tuscon) had the same size wheels so he could "just put the faulty tires on my trade in." After again being told by his service department it needed new tires he then told my husband he was going to get a quote for them. After 3 days of dealing and 2 hours of being treated like shit this afternoon we left and told them to contact us when they get the tire situation fixed.... this was a long rant but hopefully it gets his name out there. Dan Letourneau is by far one of the worst salesmen we have ever encountered (and he's a manager! ). This speaks volumes for the company as far as I'm concerned. All they needed to do was change the tires and everyone could have gone on their way... but this used sales manager was SO CHEAP and argumentative that he went above and beyond to make this experience as bad as he possibly could. We have not purchased the vehicle and probably will not even hear back from them at this point. This is just one of those unpleasant dealership stories that could have been SO EASILY AVOIDED... just change the tires. ‍‍‍ We have contacted the owner of the company and are awaiting a call back. I pray no one else has to deal with this kind of treatment. And if you do buy from BMW or Porsche of Ocala do your best to avoid him! read more

I had nothing but wonderful communications about an oil change even on a Saturday evening with service advisor John Green. I made an appointment and was greeted at the showroom door with a friendly and cheerful smile. They took the car in immediately and the work was completed as promised, on budget and with a hand car wash to boot. Everyone was very friendly and the waiting area is well appointed with Starbucks, snacks and wonderful little cakes to keep those with a need to nibble well satisfied. We will be back for our next service for sure. read more